Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Today from vapi bus depo to nargol 1:00 pm bus driver shouted on old lady and didn't stop the bus and another incident one student girl alone wanted to stop the bus at her home but the driver didn't stop the bus at her and stopped at another village bus stand because another bus stand is at another village...
Please take action against driver..

I am traveling From Gandhi Nagar to Bharuch and Conductor is not support to stop bus after 2 km station. He is very Rude and use Bad Language. As a Girl and time is 9.30 at Night. He is also behave very rude to other Passenger and Also not give change of passenger ask. If Passenger give 150 and ticket is 142 other Change he took in his pocket but not give passenger and told we don't have change.
For the information or tracking purpose attach Ticket
Do needful for the same

Dear Team,

As i book Bus from Bharuch Bholav to Surat Central ( Karamsad to Bardoli) Timi : 8:10 at bharuch not coming. I'm waiting for 1 Hour. kindly refund. No one can contact also not provide any contact number so we can call.

*GSRTC m-Ticket*BHARUCH BHOLAV to SURAT CENTRAL BUS STAND
Name:Dharvi Parmar TripCode:0530KRMSDBRDLGJPNRNO/
OB:G[protected], GS32939822
DOJ:[protected], :08:10:00,
Luxury Seat No: 1BoardingPt:BHARUCH BHOLAVTxn Pass:dWmQVDjX Carry ID during jrny. T&C apply.
Amount: 123 RS

Regarding the resumption of Mehsana Virpur bus

Since last 35-40 years Aap Shri's buses have been providing service for which I express my gratitude to Aap Shri on behalf of all the consumers.
But for some time now your bus under Mehsana-Virpur heading is unexpectedly not present on scheduled time. This problem was reported by passengers to Mehsana Manager and Mehsana Division Controller but no solution has been given by them. As a result all the passengers Also there are fears that it may be difficult for students to appear on time in the upcoming exams.
So you are requested to take necessary steps on the subject discussed above.

Date 20/07/2023
Time 9 :50 am
Place MODASA DEPO
BUS PRANTIJ TO DAHOD

Respected sir/madam
I use to travel to lunawada regularly, I change my bus for lunawada from modasa depo, today date 20/07/23 on 9 50 am when I just reached there by another bus the bus PRANTIJ DAHOD was standing in depo, not properly set for their turn on platform, some pessengers were getting in when I was going towards the door, when I reached to the bus door the conductor snatched half open door with arbitrary behaviour and looked me with anger and when I asked him why? He didn't even bother to answer but stared me like I did a crime. I was just got out from my bus and were about to get in that bus for lunawada but the conductors behaves like there's no place for pessengers when it's their mood they let you in or stop bus but when they're frustrated they'll act like buses are their private properties... The same bus doesn't stop on the stoppage Babaliya stop which is Taluka place of khanpur Taluka, the conductors this behaviour on daily basis is unavailable, please look into it..
yours sincerely
Vishakha Asari

Maro PNR no. G[protected] che Mari aje booking buj mahesana ma hati hu 4:30 thi bus station ma hato pan bus adipur bus station ma avi nathi conductor gandhidham Jai ne phone kare che tamari booking che pan Mari booking adipur thi hati conductor ne me kidhu 10 min. Gandhidham ubhi rakhjo pan conductore bahu udhatai thi javab apto ke nai ubhi rahe bhachau avjo tya 10 min. No holt che to saheb shree amare 78 varas ni age ma avi rite heran thavanu che. Conductor Ane driver upar purta action leva joie.
Please contact karo [protected]

Dear sir, chandola depo ni bus gandhinagar to vadaj je morning 8.55 am gandhinagar thi time karta vahela upadi le che jethi 10-15 passanger regular ave che te rahi jay che ane bus khali lai ne upadi jay che jema conductor sandhyaben time karta vahela upadvanu driver ne kahe che jethi passenger ne bus malti nathi.badha passenger job vala che te time per pahochi sakata nathi.bus time par upadva ni request kariye cheye.

This complain is against the bus from valsad to daman which leaves at 8.20 from valsad . Bus number is GJ-18-Z-9075. This bus is never on time . Half the time the driver takes unusual breaks and though it's a new bus we are often told that it is broken down or not working. We never get any replacement bus also. We are daily commuters and are being late due to this irregularities. The controller at valsad depot, Mr. Harshadbhai is also very rude and never give proper response. I was told I can complain anywhere about this, he doesn't care.

I Have Been Constantly Using Gsrtc & Never Had To Face Such An Un Professional Person.
I Have Travelled Today With Gsrtc but have to complaint about this this hotel Staff behaviour and and Food regarding

I went to have a meal at Siddhapur Hotel, the behavior of the staff was not good, then there is no online payment service, when I talked about the online payment service, they started talking loudly, this is so and so, you have to pay cash only. If you are looking for money, take it, but give me a good meal, you also had to eat their fix, my point is the same that you check the food quality of the AA hotel owner, after parmisan, you stay at the hotel, which one does not eat for free, and with us. Absorption also deteriorates Hotel Name Gurukrupa Hotel Address Siddhapur Palanpur Highway

Kindly look into this & Provide Me What Action Is Taken.

Booked three ticket online. My two passengers is not able to come. But conductor give me only one ticket instead of three ticket. Conductor refuse to give 2 ticket's money.

Please give my refund of two tickets. because conductor give me only one ticket.

*GSRTC m-Ticket*UNA to VIRPURName:harsida dangodraTripCode:0500UNARJTEXP51PNRNO/OB:G[protected], GS33216262 DOJ:[protected], :05:00:00, EXPRESSSeatNo: 3, 4, 5BoardingPt:UNATxn Pass:YtrBg2tQ Carry ID during jrny. T&C apply.

I attached my ticket below., which is given by conductor.

Manager sir, Himmatnagar division na mansa depo ni samou-Ahmedabad bus unregular ave che and sunday monday na divase avati nathi to regular mokalva vinanti mansa depo mathi koi jawab sari rete Apata nathi to app shree ne namra vinanti che ke bus regular mokalo tevu mansa depo na manager ne kaho. replay apava vinanti sir

Hello,
I booked 10:45 Volvo bus from Nehrunagar to Baroda from Paytm on 15 July2023. There was no option to book till Makarpura stop in Baroda. Bus I booked was going to o Surat. Upon reaching Baroda central bus stand, I asked driver and conductor that can I drop on Makarpura bus stand. They said yes. After starting from Baroda bus stand, conductor asked for extra money and asked me to get down at an unknown place with rude behaviour.

GSRTC: PNR:G[protected], DOJ:15/07/2023, Pickup Point:AHMEDABAD NEHRUNAGAR, Time:10:45, Crew No:, GJ-18-BT-1684

Sir ahmedabad Krishnanagar se sarangpur Jane wali bus Saturday night date 15/07/2023 time 12:04 am wali bus Maine over limit passenger bare hai sab passengers ko problem ho rahi hai bus no. GJ 18 Z 7541 EXPRESS Approx 75 passenger bethai hai kal agar bus Maine kuch hota hai toh jawabdar kon hoga sir uska

PNR:G[protected], DOJ:12/07/2023, Pickup Point:ANJAR, Time:21:30, Crew No:, GJ-07-YZ-6837
This is my booking details i am currently in bus and the conductor is Abusing And Using Foul Language,
I just asked him a simple question if i could change seat and he starts using foul language about how i should have checked before booking and don’t have the right to ask him and even sweared at me in front of other passengers and humiliated me.

Please Look Into This & Ask Conductor To Improve His Behaviour Towards Passengers Or Have Him Suspended, NO PASSENGER SHOULD BE HUMILIATED LIKE THIS FOR JUST ASKING IF THE ABOVE SEAT IS EMPTY.

I Have Been Constantly Using Gsrtc & Never Had To Face Such An Un Professional Person.
I Have Travelled Today With Gsrtc but have to complaint about this scum of a person.
Kindly look into this & Provide Me What Action Is Taken.

Dear, sir i have a complaint against gsrtc my family was gone for tour to poicha as while returning back they got a government bus of gsrtc from poicha the driver and conductor of that bus are sitting in that bus with other some gents
No ladies were there in that bus, my family members including two ladies and one gents . Some passengers were sitting in that bus they were only gents as my family members entered on that bus they started doing valgur things like using abusive language in front of ladies and doing valgur abuse against ladies and they were 8to 10 people and they all came to fight against my family one ladies from my family got sick to due that and conductor and driver didn't take any action as said by them that this is our daily routine.and they seat from poicha at 7:37 pm and return home at 11:30pm. They have to reach at baroda bus station but the driver get them out of bus before 4km from baroda. Then from there they take another bus and came .
They all stop the bus on road take some material for eating and after that this all incident happened they also had drinks with them and driver and conductor of the bus are enjoying with them.

I REQUEST YOU TO PLEASE TAKE AN LEGAL ACTION I HAVE THE TICKET AND SOME VIDEOS RELATED TO THIS INCIDENT

All the videos and photos of the bus in which the incident happened are attached below

Sir,
With due respect informed that I was travel in Jamnagar -Bhavnagar bus depart from Jamnagar 6:47. The bus is halt in hotel between Babra and Dhasa.The food and service is offered are very bad in rainy season also urinal/toilet was blocken. People are going outside in this season.I told driver and conductor, they replied me -contract was offered by GSRTC, we are unable to do anything.
Hence, This is my humble request you to change this hotel and Holt place.
With your positive action and reply.

Yours faithfully,

Prakash
Email: [protected]@gmail.com

Dear Sir/ Madam,
I am trying to book online tickets for gsrtc bus from shirpur to ankleshwar GIDC in chopda to jambusar bus which is going to ankleshwar via shirpur, shahada but in online there is not showing bus from shirpur and shahada, so how can I book my tickets from online please resolve this issue on online booking website.

Thanks in advance for your support.

[protected]

I made a reservation in the following bus :
GSRTC m-Ticket*PALANPUR to GANDHINAGAR TripCode:1400PLNGNDEXP51PNRNO/OB:G[protected], GS32785755 DOJ:[protected], :14:00:00, EXPRESSSeatNo: 31BoardingPt:PALANPUR CBSTxn Pass:tWHEKXVY Carry ID during jrny. T&C apply.
& the bus has arrived 45 minutes later, that is, on 2:45 pm with no explainable reasons given by on duty conductor, rather he ignored the complains of passengers.