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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Sep 26, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 9

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K
Keyur Bhai Manojbhai Kanabar
Aug 1, 2023
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Bus breakdown no parts to repair

Address: UNA Gujarat

Dear Team,

Day before yesterday I was traveling from Una to Rajkot in Ac Luxury at 20:30 pm bus it was breaking down before Keshod Gujarat and at that time was no Parts to repair and after 2 other buses helped then it was strating completely 2 hours 30 min late to reached destination.

Kindly do the needful to resolve this type of problem....
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K
Kamlesh c bhalgama
from Powai, Maharashtra
Jul 30, 2023
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Dirty garbage in gsrtc bus

Hello sir there is souch dirty dust, garbage in bus no .GJ 18 Z 1919...I AM TRAVELING TODAY MORNING FROM BAGDANA TO LIMBDI IN ROUT BUS BHAGUDA LIMBDI GSRTC BUS...THERE IS SO MUCH GARBAGE AND DUST IN BUS LIKE THAT THERE IS NO CLEANING THIS BUS FROM A MONTH...I COMPLAINT IT...
+1 photos
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Kamlesh c bhalgama
from Powai, Maharashtra
Jul 30, 2023
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I am complaint about dirtfull bus

Hello sir I am today travell starting bagdana to limbdi gsrtc bus no.GJ 18 Z1919.SIR THERE IS A LOT OF DUST AND BUG AND DIRTYFULL garbage in this bus ...it is like that there is no cleaning in this bus from a one month ...please do something to cleaning the bus......
+1 photos
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S
Sushil mahera
from Balasinor, Gujarat
Jul 28, 2023
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Bus Lat

Address: Balasinor
Website: [email protected]

Surendranagar to Santrampur bus any time let to Ahmedabad
Bus No GJ-18Z 7727
REGULAR time 8 pm but Bus coming 8:30And 8:45
Amd cumdctor behaviour is bed not good please resolve this problem...
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Address: Marketing yard road madhyast bank same b.h.n mobile soap

UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
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H
Hastar
from Vapi, Gujarat
Jul 26, 2023
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Driver Shouting on Passenger

Address: Maroli Koliwad 396130

Today from vapi bus depo to nargol 1:00 pm bus driver shouted on old lady and didn't stop the bus and another incident one student girl alone wanted to stop the bus at her home but the driver didn't stop the bus at her and stopped at another village bus stand because another bus stand is at another village...
Please take action against driver.....
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D
Dharvi A Parmar
from Bharuch, Gujarat
Jul 23, 2023
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Rude Behaviors

Address: 105-106 Mahadevnagar, zadeshwar road, Bharuch

I am traveling From Gandhi Nagar to Bharuch and Conductor is not support to stop bus after 2 km station. He is very Rude and use Bad Language. As a Girl and time is 9.30 at Night. He is also behave very rude to other Passenger and Also not give change of passenger ask. If Passenger give 150 and ticket is 142 other Change he took in his pocket but not give passenger and told we don't have change.
For the information or tracking purpose...
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D
Dharvi A Parmar
from Bharuch, Gujarat
Jul 23, 2023
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Refund no received

Address: 105-106 Mahadevnagar, zadeshwar road, Bharuch

Dear Team,

As i book Bus from Bharuch Bholav to Surat Central ( Karamsad to Bardoli) Timi : 8:10 at bharuch not coming. I'm waiting for 1 Hour. kindly refund. No one can contact also not provide any contact number so we can call.

*GSRTC m-Ticket*BHARUCH BHOLAV to SURAT CENTRAL BUS STAND
Name:Dharvi Parmar TripCode:0530KRMSDBRDLGJPNRNO/
OB:G[protected], GS32939822
DOJ:[protected], :08:10:00,...
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V
Vinit45
Jul 20, 2023
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Unregular Bus

Address: Bayad
Website: Gsrtc.in

Regarding the resumption of Mehsana Virpur bus

Since last 35-40 years Aap Shri's buses have been providing service for which I express my gratitude to Aap Shri on behalf of all the consumers.
But for some time now your bus under Mehsana-Virpur heading is unexpectedly not present on scheduled time. This problem was reported by passengers to Mehsana Manager and Mehsana Division Controller but no solution has been given...
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V
Vishakha Asari
Jul 20, 2023
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Misconduct of conductor and arbitrary behaviour

Address: Modasa

Date 20/07/2023
Time 9 :50 am
Place MODASA DEPO
BUS PRANTIJ TO DAHOD

Respected sir/madam
I use to travel to lunawada regularly, I change my bus for lunawada from modasa depo, today date 20/07/23 on 9 50 am when I just reached there by another bus the bus PRANTIJ DAHOD was standing in depo, not properly set for their turn on platform, some pessengers were getting in when I was going towards the door,...
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Address: Adipur

Maro PNR no. G[protected] che Mari aje booking buj mahesana ma hati hu 4:30 thi bus station ma hato pan bus adipur bus station ma avi nathi conductor gandhidham Jai ne phone kare che tamari booking che pan Mari booking adipur thi hati conductor ne me kidhu 10 min. Gandhidham ubhi rakhjo pan conductore bahu udhatai thi javab apto ke nai ubhi rahe bhachau avjo tya 10 min. No holt che to saheb shree amare 78 varas ni age ma avi rite heran thavanu...
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C
Chirag s patel
from Ahmedabad, Gujarat
Jul 19, 2023
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Bus time karata vaheli na upadva babat...

Address: gandhinagar Ahmedabad

Dear sir, chandola depo ni bus gandhinagar to vadaj je morning 8.55 am gandhinagar thi time karta vahela upadi le che jethi 10-15 passanger regular ave che te rahi jay che ane bus khali lai ne upadi jay che jema conductor sandhyaben time karta vahela upadvanu driver ne kahe che jethi passenger ne bus malti nathi.badha passenger job vala che te time per pahochi sakata nathi.bus time par upadva ni request kariye cheye....
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M
Meghna Bhatt
from Mumbai, Maharashtra
Jul 19, 2023
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Bus service for bus from valsad to daman

Address: Valsad

This complain is against the bus from valsad to daman which leaves at 8.20 from valsad . Bus number is GJ-18-Z-9075. This bus is never on time . Half the time the driver takes unusual breaks and though it's a new bus we are often told that it is broken down or not working. We never get any replacement bus also. We are daily commuters and are being late due to this irregularities. The controller at valsad depot, Mr. Harshadbhai is also very...
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P
Pmraval
from Palanpur, Gujarat
Jul 18, 2023
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Hotel stop behavior and food regarding

I Have Been Constantly Using Gsrtc & Never Had To Face Such An Un Professional Person.
I Have Travelled Today With Gsrtc but have to complaint about this this hotel Staff behaviour and and Food regarding

I went to have a meal at Siddhapur Hotel, the behavior of the staff was not good, then there is no online payment service, when I talked about the online payment service, they started talking loudly, this is so and so,...
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Address: Gsrtc bus stand Una, Gujarat.

Booked three ticket online. My two passengers is not able to come. But conductor give me only one ticket instead of three ticket. Conductor refuse to give 2 ticket's money.

Please give my refund of two tickets. because conductor give me only one ticket.

*GSRTC m-Ticket*UNA to VIRPURName:harsida dangodraTripCode:0500UNARJTEXP51PNRNO/OB:G[protected], GS33216262 DOJ:[protected], :05:00:00, EXPRESSSeatNo: 3, 4, 5BoardingPt:UNATxn...
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C
Chirag s patel
from Ahmedabad, Gujarat
Jul 16, 2023
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Bus chalu Rakhava Babat.....

Address: PADUSMA, MANSA ,GANDHINAGAR

Manager sir, Himmatnagar division na mansa depo ni samou-Ahmedabad bus unregular ave che and sunday monday na divase avati nathi to regular mokalva vinanti mansa depo mathi koi jawab sari rete Apata nathi to app shree ne namra vinanti che ke bus regular mokalo tevu mansa depo na manager ne kaho. replay apava vinanti sir...
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S
Shailu366460
from Vadodara, Gujarat
Jul 15, 2023
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Unlawful drop from bus

Hello,
I booked 10:45 Volvo bus from Nehrunagar to Baroda from Paytm on 15 July2023. There was no option to book till Makarpura stop in Baroda. Bus I booked was going to o Surat. Upon reaching Baroda central bus stand, I asked driver and conductor that can I drop on Makarpura bus stand. They said yes. After starting from Baroda bus stand, conductor asked for extra money and asked me to get down at an unknown place with rude behaviour.br...
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S
SAHIL GEHIJA
Jul 15, 2023
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Over limit passenger in GSRTC bus

Sir ahmedabad Krishnanagar se sarangpur Jane wali bus Saturday night date 15/07/2023 time 12:04 am wali bus Maine over limit passenger bare hai sab passengers ko problem ho rahi hai bus no. GJ 18 Z 7541 EXPRESS Approx 75 passenger bethai hai kal agar bus Maine kuch hota hai toh jawabdar kon hoga sir uska...
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D
deval8787
Jul 12, 2023
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Conductor Is Abusing And Using Foul Language

PNR:G[protected], DOJ:12/07/2023, Pickup Point:ANJAR, Time:21:30, Crew No:, GJ-07-YZ-6837
This is my booking details i am currently in bus and the conductor is Abusing And Using Foul Language,
I just asked him a simple question if i could change seat and he starts using foul language about how i should have checked before booking and don’t have the right to ask him and even sweared at me in front of other passengers and humiliated...
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P
Patil Lokesh
from Vadodara, Gujarat
Jul 12, 2023
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Regarding to the abusive behaviour against ladies in bus

Dear, sir i have a complaint against gsrtc my family was gone for tour to poicha as while returning back they got a government bus of gsrtc from poicha the driver and conductor of that bus are sitting in that bus with other some gents
No ladies were there in that bus, my family members including two ladies and one gents . Some passengers were sitting in that bus they were only gents as my family members entered on that bus they started...
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