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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Updated: Oct 20, 2025
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 9

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P
paresh5124
Aug 26, 2023
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Kusalgarth to ahmedabad
11-50am
Do not stpo bus at haldharvas bus stand. We are 4 person on stand . Bus is not full by passenger. So take action to driver.
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    P
    Parth0803
    Aug 25, 2023
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    I tried to book a ticket on 12th Aug and paid via google pay ([protected]@GUJARATSTATEROADTRANSPORTCORPOR).
    The money got transacted but I didnt get the ticket. And the seat was allocated to someone else.
    I would like to request a refund.
    +1 photos
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      S
      Satish dabhi
      from Dehgam, Gujarat
      Aug 25, 2023
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      Address: પાલુંન્દ્રા
      Website: Gsrtc

      સવિનય સાથે જણાવવનું કે અમદાવાદ વિભાગમા દહેગામ ડેપો આવેલુ છે ત્યાં પાલુંન્દ્રા સ્ટોપ આવેલ છે ત્યાં તારીખ 18/08/2023 ના રોજ હું તેમજ બીજા 3 પેસેન્જર દહેગામ જવા ઉભા હતા તે સમય 13:43 વાગે હલદરવાસ થી દહેગામ જતી બસ નમ્બર 4723 ને નિયત સ્ટોપ પરથી હાથ મારેલ તો પણ બસ ઉભી રાખેલ નથી તો રીક્ષા મારફતે દહેગામ પહોંચી ને જણાવતા કન્ડક્ટરે જે થાય એ કરી લેવાનું આમ કન્ટ્રોલર તેમજ આઈટીઆઈ આગળ કહેલ છે જેમાં તપાસ કરતા કન્ડક્ટર બેઝ નમ્બર 154 તેમજ દ્રાઈવર બેઝ નમ્બર 151 જણાવેલ છે આ બાબતે દહેગામ ડેપો ખાતે ફરિયાદ આપેલ છતાં કોઈ પગલાં નથી લીધેલ તો આપ સાહેબશ્રી આ બાબતે પગલાં લેવા વિનંતી
      મેં કરેલ લેખિત ફરિયાદ પણ આપેલ છે
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        S
        Shivani Bimal
        Aug 24, 2023
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        As many bus are running from Dharmpur to Valsad so to save time for our daily person please start again non stop bus of 7.45 am from Dharmpur to Valsad
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          V
          Vishnu Kumar leuva
          from Ahmedabad, Gujarat
          Aug 23, 2023
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          Address: અમદાવાદ

          ફતેપુરા અમદાવાદ 4.00 pm તા 23.08.2023
          બસ ખાલી હોવા છતાં ડ્રાઇવર બસ ઊભી રાખેલ નથી જે મનમાની કરેલ છે યોગ્ય પગલાં લેવા નહી તો વીડિયો ના આધારે આગળ કાર્યવાહી કરવામાં આવશે
          +1 videos
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            P
            Aug 19, 2023
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            Address: Rajkot

            Gj18Z3922
            Driver name: d.m.rathod
            Batch no: 3618
            Morbi thi seat reserve krel chhe anw te seat ma reservation pn nahotu... driver ne puchta emne... missbehaviour kryu ne seat mate na kahel jethi yogya pagla leva vinanti..
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              P
              Aug 19, 2023
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              Address: Morbi

              Driver morbi thi seat reserve krel chhe ...seat ma reservation nthi tem chhata besvani na kahel chhe Ane jor jor thi bolva mandel chhe...jagya na hovathi hu ubho hato ne seat mate na kahel chhe...
              Bus..morbi-chhotaudaipur
              GJ18Z3922
              Date:19/08/2013
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                O
                Omveer mer
                Aug 18, 2023
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                For last few days bus driver slow bus and let girls come and after this driver speed up and not wait for boys students and other citizens
                This happens couple of last few days
                Because of this students must wait for 1 hour to next bus comes
                There are around 10 12 students wait daily
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                  N
                  Nazish iqbal
                  from Surat, Gujarat
                  Aug 16, 2023
                  Aug 16, 2023
                  This thread was updated on Aug 16, 2023
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                  I used to travel daily from Central bus stand surat to Ankleshwar. Today I am traveling the same but the conductor charged me extra money by changing the boarding station name that is BRC surat to Ankleshwar.please take necessary action
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  See the ticket

                  Regarding extra charges in bus fare - Comment #4119384 - Image #0
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                    S
                    Sanjaykumar202020
                    from Noida, Uttar Pradesh
                    Aug 15, 2023
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                    From Sarangpur to Vadodara Busno.GJ-18-Z-6751 is taking too much time and not following timing as per time table. Taking 2 break more than 30 min . Which is very long
                    Please look in too matter is very urgent

                    Today this bus comming at Sarangpur at 6.00 instead of 4.50 and reaching at Vadodara at 11.
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      M
                      Makwana Rohit kumar Gabhusinh
                      Aug 15, 2023
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                      Respected
                      Sir
                      Sub: To change the online time of sanchore Ahmedabad bus

                      I want to say sir that Sanchore - Ahmedabad bus is starting at Sanchore 17.45 but it's online time is 17.00 so there was big difficulties to reach ahmedabad
                      So I kindly request you to change the online time as starting time
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        R
                        rathod brijraj
                        Aug 13, 2023
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                        Address: Dhandhuka, Ahmedabad,382460.

                        We are students from dhandhuka, ahmedabad.we are doing up-down from dhandhuka to Ahmedabad daily, in mahuva - gandhinagar (express) bus.its time is 04:45AM in morning and our college time is 07:30AM, now from yesterday suddenly the route of this bus was changed and they changed the bus route from dholera which is from dhandhuka from last 15 years, we have only this 1 bus in the morning to reach college at Ahmedabad at a time, but now beacuse of this bad react form mahuva depot, we don't hsve any other bus to reach our college at a time, request to kindly re set this bus rout from dhandhuka not from dholera and if it's is not possible then start a new bus from dhandhuka at 05:00AM in the morning 🙏🙏
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                          S
                          Swarali Shukla
                          Aug 12, 2023
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                          Bus scheduled on 7pm from silvassa to dhuliya didn't came. Due to which inconvenience is caused to passengers and tickets were also pre booked. This happens most of the time.
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                            A
                            Angelonline
                            from Amreli, Gujarat
                            Aug 12, 2023
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                            Address: AMRELI 365601

                            Kindly to inform that in the recruitment of conductor released by your corporation earlier age was given by you 18 - 45 years. But in the current recruitment released 18 - 45 years but its place is 18 - 33+ 1 is.right now.
                            Keeping in mind the corona period, the conductor recruitment 2018 released by your corporation was conducted in 2022. So from 2018 to 2022 there is no recruitment during this period. So during this period of 4 years we people have been preparing for this recruitment but we are not able to participate in this recruitment so please sir consider this application of ours application is to request you sir to make it 18-35+5 years (relaxation). We hope that you will resolve our application soon.
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              R
                              Rasik Ghavri
                              from VISAVADAR, Gujarat
                              Aug 8, 2023
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                              સવિનય સાથ જણાવવાનું કે ખંભાળિયા સતાધાર જતી બસ જૂનાગઢ એસ ટી નીકળી 5.55 કલાકે સરદાર બાગ જૂનાગઢ સ્ટોપ પર આવતા મુસાફર દ્રારા હાથ ઉચો કરવા છતા ઉભી ના રાખી બસમાં 12થી 15 મુસાફરો આવી શકે તેટલી જગ્યા ઉભવા માટે હતી તેમ છતા બસમા બીલખા સુધી ના મુસાફરો વધુ હોય છે અને બીલખા થી સતાધાર સુઘી બસ ખાલી હોય અને ખુબ ઓછા મુસાફરો હોય છે તે ડ્રાઇવર ને ખ્યાલ છે તેમ છતા ડ્રાઇવર પોતાની મંસુબી ચલાવી હતી જૂનાગઢ થી ખડીયા સ્ટોપ પર પણ ઉભી નથી રાખી તે પણ જાણવા મળ્યુ મુસાફરો દ્રારા જાણવા મળ્યું હતું અને જૂનાગઢ થી વિસાવદરના મુસાફરો ને મુશ્કેલી રહેતી હોય સાંજના સમય ની આવતી બસો મોડી જ હોય છે એકપણ બસ સમય સર નથી મળતી અને બસ ના સમય મા ઘણો સુધારો કરવો તો આ બાબતે યોગ્ય કાર્યવાહી કરવી
                              +1 videos
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                                A
                                Angelonline
                                from Amreli, Gujarat
                                Aug 8, 2023
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                                Address: Angel Online Amreli

                                સવિનય સાથ જણાવવા નું કે આપના નિગમ દ્વારા બહાર પાડેલ કંડક્ટર ની ભરતી માં અગઉ ઉમર માં આપના દ્વારા 18 - 45 વર્ષ આપવા માં આવતા હતા.પરંતુ હાલ માં જે ભરતી બહાર પાડેલી છે તેમાં 18 - 45 વર્ષ નથી પરંતુ તેની જગ્યા એ 18 - 33+1 છે.

                                કોરોના કાળ ને ધ્યાન માં રાખી આપના નિગમ દ્વારા બહાર પાડેલ 2018 ની કંડક્ટર ની ભરતી તેની પરીક્ષા 2022 માં લેવાયેલ હતી. તો 2018 થી 2022 સુધી માં આ સમયગાળા દરમ્યાન ભરતી આવેલ નથી. તો આ 4 વર્ષ ના સમયગાળા દરમ્યાન અમે લોકો એ આ ભરતી માટે તૈયારી કરતાં હોય અમે લોકો એ જે તૈયારી કરેલ હતી પરંતુ અમે લોકો આ ભરતી માં ભાગ લઈ શકીએ તેમ નથી તો આપ સાહેબ ને વિનંતી કે અમારી આ અરજી ને ધ્યાન માં રાખી ને 18-35+5 વર્ષ(છૂટછાટ) કરી આપવા આપ સાહેબને નમ્ર વિનંતી.

                                અમોને આશા છે કે અમારી આ અરજી નું નિરાકરણ જલ્દી કરી આપશો.
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                                  H
                                  hits khatri
                                  Aug 6, 2023
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                                  Address: Baroda to surat high way

                                  Ak dum thard classs hotel hai mrp se dubble rate or koi company ki chiz nai khana bole to bakvas request hai GSRTC bus aishe hotlo pe na khadi rakhe log majburi me jate hai khane sab food ak dum jung hota hai double price and dublicat log isse bimar padte hai ya to achi hotel pe stop karva o ya fir nonstop bus ko jane do
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                                    D
                                    dr-kaushal
                                    Aug 5, 2023
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                                    Myself mr kaushal shah, i am travelling everyday in MODASA-SURAT BUS SERVICE, it is departed from modasa at 8:10am usually and arrived at bayad at 9:00am but today it was very late departed at 8:32am and arrived at bayad at 9:30 am, and this is happening often so it is my humble request to take some steps on drivers and conductors who comes late often.
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                                      M
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                                      Address: Mehsana
                                      Website: www.gsrtc.in

                                      I had booked 2 bus tickets from Mehsana Highway Modhera to Ahmedabad for 31 July 2023 at 20:30 hours. But the bus was cancelled at the last moment without any intimation and as a result, I want complete refund of my ticket booking. The details are as follows:

                                      PNR- G[protected]
                                      OB- GS33580354
                                      Date and time[protected]:30 hours
                                      Mehsana highway modhera to ahmedabad gita mandir port

                                      The message received for booking is as under:-

                                      *GSRTC m-Ticket*
                                      MEHSANA to AHMEDABAD GITA MANDIR BUS PORT
                                      Name:Mrinal Gupta TripCode:2030MSNVPIGJR46
                                      PNRNO/OB:G[protected]/GS33580354 DOJ:[protected], 20:30:00 GURJARNAGRI SeatNo: 19, 20 BoardingPt:MEHSANA HIGHWAY MODHERA
                                      Kindly refund the complete amount as soon as possible.
                                      Regards
                                      Mrinal Gupta
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                                        paresh5124
                                        Aug 2, 2023
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                                        Date[protected]
                                        Zalod - Bechraji
                                        Time-05-20
                                        Do not stop bus at haldharvas chokdi. We allready seven persons on bus stop. We are very truble driver behaviours. Driver do not show us and drive on strait way. In past same situation with us. So kindly help us.
                                        +1 videos
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