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Gujarat State Road Transport Corporation [GSRTC]
Gujarat State Road Transport Corporation
Customer satisfaction rating: 6%
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2921
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Gujarat State Road Transport Corporation [GSRTC] Customer Care

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Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India - 380001

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649

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Customer satisfaction rating
6%
Complaints
2921
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Resolved
162
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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Respected Depo Manager,

ST stand Enquiry number can’t received
and your Staff can’t co operate with Passengers

also No any depo manager received call
Not proper management
Feb 22, 2021

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    Please change the bus because bus is never speed up 50 going to 50 and below so why are giving the express ticket

    Chirag
    [protected]
    GJ18Z2645 ticket is give me express but going to like a local bus please change the bus nadiad to ambaji
    Feb 22, 2021

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    Feb 22, 2021
    Updated by chirag make money
    Bus is never up 50km/hour and give the ticket of express please give us new bus of this route
    Nadiyad ambaji bus no.GJ18Z2645
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      We are more than 30 updown passengers from Kapadwanj to Nadiad... There is no bus available from 6-45 pm to 7-30 pm...
      Feb 19, 2021

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        હેલ્લો સર/મેડમ

        વિષય:વાપી ડેપો વિરૂધ્ધ ફરિયાદ...
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        We are facing issues with bus timings. There is one bus which has arrival time at my departure place i.e. kalavad ( jamnagar) at 7:30 AM but it arrives late daily and departures after 7:45 AM and that is why we are getting late daily. Bus name - Gadhethad Kalavad Rajkot...Our route is from kalavad to rajkot.
        Please take steps as soon as possible as we can not take earlier bus daily.
        Feb 19, 2021

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          Currently I am traveling in somanth - Gandhinagar trip bus. Where in night conductor is sleeping in passenger coach. And driver is alone in his cabin. Do conductor have no responsibilities?
          Ticket Conductor
          Feb 19, 2021

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            I studied in silvass Collage. And. I am From Udavda Ta:pardi Gujarat, i went to vapi bus depo for student pass but they told come tomorrow and after the day says to come again tommorw and when i went they told that there will be no possibility to make student pass why it is happening ... The behaviour of the The depo officer was also too rude to me . Please help me out to make my student pass soon
            Feb 18, 2021

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              Since nearly 2 years bus starting from route Nashik (6:00 pm) to patan is not aviable for online booking from G.S.T.C or any other online platform. one can only book ticket from any Gujrat depo . but i leave in Nashik so for it in connivance to book ticket . so please make it available in online platform so that ticket can be booked
              Feb 18, 2021

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                જય ભારત સાથે જણાવવાનું કે આજે તારીખ 18/02/2021 ના રોજ...
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                Bus trip code is 1600DIUPANSS30
                Bus departure time is 16:00 but bus is not arrived in Diu till 17:30.
                I called...
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                Driver continually talking on mobile while driving in the current running trip, my PNR NO is G[protected]
                Feb 17, 2021

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                  Dear Sir/mam

                  I am a traveller from KESHOD to RAJKOT bus and Time of Bus Departure is 4:30 PM on date 17.Feb.2021 but Bus is not available at ST BUSSTAND KESHOD.
                  PNR - G39424923

                  It's already 4:55 PM and Still we are waiting for Bus. Very Disappointed answer from Inquiry Officer and DEPO MANAGER .

                  IF ANY FURTHER DETAILS REQUIRED PLEASE FEEL FREE TO CONTACT

                  WAITING FOR YOUR POSITIVE REPLY

                  PREMSUMAN PATHAK
                  MO- [protected]
                  Feb 17, 2021

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                    Hello Sir,

                    I m online GSRTC Online Ticket, My PNR number is G39399585 Name Of Abbasbhai nd Saraben Junagadh to Rajkot, i m miss my trip,
                    So My request to you pls return my refundable amount in my account

                    I m waiting your replay,

                    Regards
                    Abbas
                    Feb 17, 2021

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                      Vadodara gandhinagar bush lokal thi...muje Vasad jana tha...phir bhi bola ki vasad nahi rukegi...Aur mene kaha ki ye lokal bush he to conductor bola ki utar jao...tumhare bap ki bush nahi he...phir mere sath gali di...muje uska Base number bataya 14832 aur bola jo ukhad na he vo ukhad lo...
                      Feb 17, 2021

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                        Dear sir,

                        I am from bochasan which is situated between borsad and dharmaj.
                        Me & my friends face difficulty for updown. Because of morning college (9:00a.m.) at vidhyanagar, we haven't arrange any vehicle for updown. Before
                        Corona pendamic, we had bus for vidhyanagar at 7:00a.m. which was stuck due to pendamic .

                        So I request you to please start earlier bus for vidhyanagar .

                        Thank you 😊,


                        Your trustly,
                        Student.
                        Feb 17, 2021

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                          Very bad behaviour of conductor named Pankaj whose contact number is [protected]
                          He doesn't know how to speak and doesn't seem to be responsible enough. Kindly check out his actions.
                          Feb 16, 2021

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                            Respected Sir,
                            I am Manish Kumar Rajyaguru- Rajkot, Sir I am a disabled person and whenever I have ST. This does not...
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                            રાજકોટ માં ગોંડલ ચોકડીએ રાત્રે ૮ થી ૧૦ કોઈ બસ ઊભી રહેતી નથી જેથી ઘરે પહોંચવા માં તકલીફ પડે છે
                            મહેરબાની કરી બસ ને ગોંડલ ચોકડીએ ઊભી રાખવા કહો..
                            Feb 13, 2021

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                              I am waiting for bus for modasa from lunawada. Then bus (zalod-kalol) came at 2:00 pm in lunawada(date12/2/2021). Conductor...
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                              Respected sir
                              Lady conductor misbehave with presenters .sir you can confirm with all pessangers who reserved his ticket online booking.
                              . Trip code GSRTC:0600DWKABDGJ47:20341:496:678:12/02/2021
                              Feb 12, 2021

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