Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Date : 3/1/2020 na divse pathika aasram (Gandhinagar depo) ticket booking karavel che jema saware 9:15 ni bus (Vadnagar - junagadh) ma female reservation karavel hova chata bajuma male ne besva devama avyo che aa vaat ni jaan conductor ne krta ene tochhdai krta "gandabhai ganda temaj e badhu ghre krvanu bajuma purush hoy to naa bolu besva ni"eva sabdo ne jaher ma jor jor thi vaprya mate te conductor virrudh fariyaad kru chu ane biji vaar koini sathe aavu na thay tevu icchu chu mate aa conductor virrudh kadak karyavahi krvama ave eni maag rakhu chu ane haal female reservation na bajuma female j hoy te niyam ni jadavni krvama ave te icchu chu... Ava conductor virrudh kadak karyavahi karo... Temaj jo female bajuma male hoy to ticket ma paisa pacha karo...

Dear sir,
Bagsara to surat dt.01.01.2020 time:17 pm
Bus cancelled
Pease send refund

Trip code:1700bgrsrtslp15
Pnr number/ob: : g32515067, gs:10276591
Journey from : bagsara
Journey to : surat
Boarding point : bagsara
Departure time : 17 pm
No. Of seats : 1
Seats no/s : 6 (W)
Passenger details : (1) gaurang hirpara
Total chargable amount : 346

I was traveling with my family on 01/02/2020 by Nadiad shirdi bus from bharuch to manmad. i was also reserve seat in this bus with seat number 24, 25, 26, 27. The time of this bus on bharuch bus stand is 9.30pm.But bus was come on 11.30pm i.e. upto 2hrs late.we are waiting upto 2hrs on bus stand. Also traveling time of this bus from bharuch to manmad is mentioned online is 7hrs 20min.But bus taking upto 9hrs 30min . Its so dangerous experience taken from this bus in my life.

My complaint is that I booked 1 E-ticket from GSRTC website. My date of Journey was 29/12/2019 from Ahmedabad to surat in sleeper class. My PNR no. is G32488604, OB Reference Number GS10265359 and tripcode is 1500NHRNRSHRD15. My total bus fair is Rs. 263/-. My Journey time was 3.30 P.M. On my travel date, I reached Ahmedabad bus station at 3.30 P.M. and inquired about my sleeper bus from depo incharge of Ahmedabad bus station. But depo incharge of Ahmedabad told me that the sleeper bus which you have booked has not come for some technical reason. He also told me that you might be traveled on some other bus instead of that sleeper bus which you have booked. He further told me that you would claim a refund of the amount of bus fare from GSRTC online, Considering the above facts and circumstances, I hereby request you to please credit the amount of bus fare in my bank account online as earliest possible and oblige. My complete details are as under. Name- Suman Devi Address- Amroli Surat - 395009. (Gujarat) Mobile: [protected] Email id: [protected]@gmail.com

I am banker daily updown from jamnagar to rajkot.my regular bus is jamnagar - bhiloda (gurjarnagari)bus.last 4 days bus departure 7:20, 7:23 AM.actual time of jamnagar - bhiloda is 7:30 from jamnagar.actually bus is driver cum cunductor.last 4 days i could not pickup bus and i getting late in bank.please request you please register my complaint seri

Respected sir, the bus from rajkot to una via Jetpur has not came at Jetpur bus station on date 31/12/2019 I asked 3times at time 7&7.15&7.30 the happy to help counter said at 7.30 that it has gone at 7.10am but I was standing at the place covering 1-5 all stands but it has not came I am very sure about it request to file a complaint and please check camera if you don't believe 0530RJTUNAGJR47 this is the trip code many of passenger are too tired and getting so frustrated request to something on it

Thanks and regards
Mohit basiya
Jetpur

Dear sir/mam,

I want to bring to your kind notice that the cruelty & misbehavior shown by ST bus Driver and Controller of your department.
Yesterday evening date 30/12/2019, 7:30 pm, when i am coming from service in my personal vehicle at near valsad bus depot, swami vivekanand statue, where every bus turn to catch min road. Bus no GJ 18 Z 1616 driver hit my car rear door and run away unfortunately i have revived from incident no sever injury occur but i urge you to suspend that kind of cruel bus driver, i have already raise police complaint near my police station.
Bus and Driver details given below:
Date : 30/12/2019

Bus Number: GJ 18 Z 1616
Depot : Valsad GSRTC Bus depot
Place of incident : swami vivekanand statue circle, jawaharlal nehru museum, beside kalyan baag, valsad.

Hello sir
I'm Raghavendra Khandelwal travelled on 28-12-19 from Diu to ahemdabad AC Sleeper bus G32298364 at 8.00p.m. I lost my valuable bag 15, 000 approx and my branded shoes of cost Rs. 6000. Because beneath my seat their was a rectangular hole from which my valuables were fell down during journey. Please take this into consideration and give my compensation towards it.

I am traveling from una to ahmedabad. I have booked online ticket through gsrtc site showing time 07:45 to 16 : 00. When i asked the driver, on what time the bus will reach at ahmedabad, he replied 'almost three hour late'. I immediately de-board the bus despite online book and book volvo from mahuva to ahmedabad. I again asked the conductor and he replied that bus will reach at 6 pm, about two hour late. My onward journey is from ahmedabad by train is at 17 : 30 hour today and i'm going to miss it. Please tell me that who will be responsible for harassing me. A huge lose of my important task, my train tickets and also bus tickets

I have booked m-ticket to travel from unjha to bharuch gnfc s. T. Stand on 21/12/2019 with other 3 persons. The trip code 1800sdpsrtguj, pnr no. G32308844 departure time 18.20 hrs. Seat no 29, 30, 31, 32. After 15 minutes of arrival time of the bus the system as well as gsrtc personal at inquiry window at unjha bus station have not given any information regarding bus no and time. He informed us when showing m-ticket in my mobile massage box...

Dear sir,

We came to know that, the speed of the bus has been reduced to 75 km/hr. All the passengers are complaining about the late arrival of the bus. Kindly requesting you all to increase the speed upto 100 km/hr as the private buses run. This will ensure a great help to bus and passengers for speedy recovery on time on highways when the bus is running late, as people are going to hospitals, airports, important work, etc. Also, passengers are paying a high amount for the speedy service. I request you all not to follow old mindset rules as we are in living in 21st century.

Dear sir,

I am travelling in a gsrtc volvo bus doj:24/12/2019, pickup point:ahmedabad nehrunagar, time:16:00, bus no: gj-01-et-3655.

The bus is totally dirty. Its full of dust smell. Even the curtain rods are broken. Almost 5 passengers got down the bus because of bad smell and dusty environment.

I hope you people will resolve the problem at the earliest.

Thanks.

Sir surat to ahmdabad volvo 2/2 seater bus stopped near vododara for diner.bus left without taking me .my 2 luggages is inside the bus.i have booked at Rs-503/- from surat bus stop to ahmdabad gita mandir bus depo.tell me now what to do and what about my luggage..i've told vododara depo but thy didn't helped.tell me what to do...not a single gsrtc member helped me because m not gujrati.making joke on me

તારીખ :22/12/2019 .સમય સવારે 3.00 વાગે હુ અને મારૂ ફેમીલી અમે કુલ 6 જણાને લીંબડીથી મોરબી જવાનું હોઈ સવારે ઉપર જણાવેલ તારીખ અને સમય પ્રમાણે લીંબડી બસ સ્ટેશનમાં સુરત - મોરબી બસની રાહ જોતા હતા.પણ4.00 વાગવા છતા બસ આવેલ નહી અને અમે GSRTC ની એપમાં જોતા બસ લીંબડી સર્કલેથી ડાયરેક્ટ નીકળી સુરેન્દ્રનગરવાળા રોડે જતી રહી હતી અને ડેપોમાં આવેલન હતી.ટી.સી પોઇન્ટ માં પુછતા તેઓએ પણ કહેલ કે આ બસ વાળા ને ઘણીવાર જાણ કર્યા છતા બસ ડાયરેક્ટ નીકળી જાય છે.સવારે આ બસ નીકળી ગયા પછી મોરબી જવા માટે બપોર સીવાય કોઈ બસ નથી. તો ST ની આવક અને છબી સુધારો કરવામાં આવે એવી આપશ્રીને મારી નમ્ર વિનંતી.

Sanand to khatraj 6:55 am mostly late by 3 to 5 minutes!!

Bus pickup time is 6:55 am but always they start late by 3 to 5 minutes at sanand depo only!!

There is no scope for excuse of trafic or anything else.

Also, the clock (Available in some buses) is late by 2 minutes, must be purposely running late.

For some unknown reason this bus is mostly late by few minutes in the morning!!

Further, lazy drivers takes 45 minus to drive 27 km distance.

What caused these to late only by 3 to 5 minutes.
This results in late by 15 to 20 minuts late due to railway crossing at sanand railway station.

It seems that the manager is not able to handle their staff,
Or they are not able to manage the same?

The conductor does not allow girl inside the bus at sidhpur dethli highway . girl has a passenger pass and the bus is express because of girl has a passenger pass conductor denied for entering a girl.
detailed of bus no, date and time are given below:

Bus No: GJ 18 Z5608
Bus depo: kapadvanj
Date:19/12/2019
Time: 5:00 pm

Hii sir
My name is ankit rami form dhandhuka
Sir my complaint is bus time i have comeing ahmedabad daily our bus time is 7:15 morning for dhandhuka to ahmedabad.
But bus is not coming time to time so many people & std useing bus for up-done.
Sir i have requests so many time in bus stop
But no one give good answer.
Our bus time 7:15 dhandhuka to ahmedabad time 9:30
But no one help us. So i have requests for all peoples please help us

Dear sir

We here by request you to please divert all s t & volvo buses route from parimal garden underpass to jalaram mandir route. As drivers are driving reckless and its a residential area so we face lots of difficulty due to traffic jam at morning, pick hours and during night time also.

So please direct all buses to not to take this parimal underpass route n take alternate route of paldi jalaram mandir track

Thanks
Miten shah
+[protected]

We were waiting for bus which was porbandar to bhanvad and we noticed that this bus was passed form our front and we shown our hands for stop it and screamed for the same but driver and conducter not seen us and listened our sound. We have only single option to reach our home but today we missed.
Requesting you to please take strict action against that particular bus driver and conducter of bhanvad to porbandar bus. Date 17.12.2019 tuesday 06:30 pm.
Mayur vara [protected]

I am frequently travel by this bus. Mostly passenger of kathlal dropped on cross road of kathlal and they have many other buses for nearby station. So please stop this bus to book in st stand of kathlal because other people who are coming from remote area have wastage of time for people and petrol for gsrtc. Please stop in favour of rural long distance passenger.