Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I'm bipin from solaiya. Many students are doing up-down to mansa and got their monthly pass too. But they can't use the pass as buses stopped to come solaiya. Complained 100 times to mansa depot but no results. Mansa depot can't rob openly like this. Take an action. You can reach me at [protected]

I expect this complain take place priority as many students have to pay for private vehicle to reach school. Also, let me know...

When i entered in to the bus from the rampura * which is minibus mehsana to himatnagar time 2:25 all the seats are reserved and just one seat is not reserved, and when i go to sit on that seat conductor denied me to sit on that seat. When i ask why should i do not sit on that seat, she replied that there are two seats allocated for only one conductor. When i ask for rule about that seat, she's started argument with me. So please take the...

Thasra pipalvada rout upper thi aavti jati bus o khaali doode che. Uprant thasra gaam maathi rout hova thi bus moti hova thi trafick ni samsiya rahe che. Khangi vehicle hova thi koi bus ma musafri karto nathi. Ricksha chakda hova thi koi bus ma musafri karto nathi.
To moti bus ni jagiya e mini bus muki sakai!! To trafick ni samsiya pan oochi rahe. Tamare proof joi e to hu tamne darek rout ma passenge vagar ni bus na foto video moklis...

I with my son, daughter in law and grandson were travelling from borvai to bharuch gnfc on 01/12/19 vide ticket no.257483 time of issuing ticket is 15:16:36 hrs. (Bus mandvi depot, surat div.) bus root borvai-surat - mandvi.

At areoungd 10.00 pm driver and conductor had refused to take bus at gnfc bus stand and tey have dropped us on highway out side the stand. On request they have reply, at night we are not taking bus at bust...

At limadi bus depo a person take money from ladies to use urinal. I complain for this last year also. Today i call to depo manager for this. But his answer is i give panalty to this person when i received compain about this matter. Its means any boday do anyrhing in limadi bus depo every day. Its penalty is 500 rs. So when complain regester about this. That person pay 500rs. And after this he take about 1500 rs. Per day for use o[censored]rinal....

Bus conductor in bus surat to kukarmunda on the date 29/11/2019 on time 5:45pm.
Already bus was late 1 hour and the behaviour of conductor with me. And i am a female passanger with reserved seat of bus. They not stop the bus for passanger and they behave badly with me and they speeck in public like abusive rough language.
When i demand for his complain diary his not give to me the complain diarty beacuase they have no available...

In gsrtc i have booked seat no 6 on date 23 nov 2019 for Ahmedabad to dahod sleeper seat no 6 booked then also gsrtc gives ordinary bus so i am not travel in that bus and told to gsrtc with mail and call center not gives support and dont give proper replay... Again today i have same problem GSRTC taken my 240 rs for sleeper bus Ahmedabad to dahod 00.40am 29.11.2019 it also cancel and not givem back my money and told me please teavel in ordinary...

I had booked a GSRTC Bus ticket online for travel on 9th Nov from Ahmedabad to Dwarka at 8pm. But the Bus got cacelled at 7.45pm without prior information. GSRTC bus counter didnt refund my bus fare, as it was an online ticket.
"*GSRTC Service Cancelled Alert: TripCode :2000ABDDWKSLP15 PNRNo :G31164465 DOJ :09/11/ 2019. Sorry for the Inconvenience. Eligible for refund". This message I received on my Mobile at 7.40pm.
I tried...

Sir,
Today 23_11_19 i had journey to mahuva to navsari via mahuva bus number gj18ay9179, i saw twice monthly buss pass to conductor but without seeing my pass he give me regular ticket and misbehaving, i told him you duty to check pass first then give ticket, he enger me and je thay te kari leje hu koena thi daru nahi, i told. Him about complaint book he again misbehaving and nahi male.. Such kind of behaviour defam the image of gsrtc....

While phone on conductor for bus status on before 11:00 pm, conductor told me that due heavy traffic in mumbai bus will be late by three hour, will come around 2:00 am to 2:15 am, after 2:15 am called to conductor, conductor told me that at manur puncher in one tire, we are changing it and will come after two hour (Total 5 hour late), at that time we are helpless, so come in other way
Kindly arrange to refund our full amount...

My booking is in 6:15pm.. The bus was standing in busstation without any complain... As it arrives on the platform driver informed that ac in the bus is not working... I personally check the ac & it was in working condition and i have my further bookings from rajkot also... So kindly refund my money back... By all further bookings were also disturbed su to this...
Looking forward to your cooperation
Thank you....

I m a college student. At ankleshwar bus station we have to issue our student pass.
I've been coming here for 2 days still i didn't got my bus pass bcoz there is a long line bt the one who is responsible for bus pass issue is not giving any response to the crowd. People with personal relation can get easily bus pass bt the other people are unable to get it....

Today i have visited bilimora bus depot for bus booking for marriage function but there was not given any clear information by the official only pass the work to each other & there office person said that the scheme is now over & said the hire charge is 8000 rs., my route is only 8 km & as per the scheme charges is 2000 rs. Upto 20 km, so i want to know the actual rate. Give me guidline for the same. Thanking you....

I was advance booking for travelling from dahod to dhoraji on dt.14/11/2019 for my wife and two children. But when i attand a dahod bus depot gsrtc official told my family bus was cancelled due to some technical problem and no one any seats any other dahod to dhoraji buses. My family was returned to home without journey.
My on line ticket are as under.

*gsrtc m-ticket*dahod to dhorajiname:maher s bhabhortripcode:1845dhdjjpslp30pnrno:g31358901...

Today i am traveling from ahmedabad to vadodara by intercity bus.. I am request to driver to please stop amitnagar.. And 40% of passengers want to stop amitnagar bus driver told me no and very rudly answer the passengers..
Date:-17.11.19
Time:- 10:10 am from ahmedabad.
St require for passengers convenient not follow the rule.
So please change the stoppage as per passengers convenient.
Thanks.....

Bus is come from nizar and going to kheralu and i am traveling to surat. From vyara when i am going to take a seat... There is a huge vomiting by some one in bus at seat no.6, 7, 8.. And it smelling so bad but conductor dose not take any action before and after complaining. And government continuesly trying to apply "swatch bharat mission" how it is possible with this kind of irresponsible government employee not take any responsibility about...

Respected authority... On date 16/11/2019 i was taken bus "chotila to rajula" from amreli. While i was came my destination rajula driver decline to stop bus as per scheduled routine stop and misbehaved with me and threatened me and told me that u could filed complaint online.. I dont care about complaint and i would doing as per my choice.. How dare you to told me that what should i do.. Please i request to authority to take a necessary action...

In the bus of tharad depot while traveling from deesa conductor misbehave with a girl on the date of 16/11/2019 and bus route is tharad to ahmedabad and bus timing of departure from tharad is 7:00 am so please take actions against bus conductor who is in duty and rudely talk with a girl. Please take action.
Please take necessary action against this kind of behaviour of conductor......

15/11/19 today i was travelling rajpipla to kamrej in statue o[censored]nity to surat volve.. When aroundat 10 :15 pm on came to kamrej station that time i m very tired sleeped.. Conducter already know one passenger left in bus but don't try to call when i was awake up around 10:17 pm after 1 km request plz stop the bus but didn't stop he told me... I can't stop it is not official stop.. I m stop dmart station. Sir again request stop bus but no...

Gsrtc bus no gj 18 z 5711 route ahmedabad to sachor.
Date : 15 nov 2019,
Continuously as a passenger i am facing misbehaviour of conductors daily. Today
When i asked conductor the about the stop, rathe than answering yes or no, he misbehaved with me that rudely replied that ask driver about the stop not to me. And began to shout over me. When i resist why should i asked driver i[censored] r here, then he shouted more and tried...