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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Apr 22, 2024
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Gujarat State Road Transport Corporation [GSRTC]
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

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Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 99

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H
harisangu
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of non travelling in bus

Address:B 185 URJANAGAR, NTPC TOWNSHIP JHANOR, Bharuch, Gujarat, 392215

I have booked m-ticket to travel from unjha to bharuch gnfc s. T. Stand on 21/12/2019 with other 3 persons. The trip code 1800sdpsrtguj, pnr no. G32308844 departure time 18.20 hrs. Seat no 29, 30, 31, 32. After 15 minutes of arrival time of the bus the system as well as gsrtc personal at inquiry window at unjha bus station have not given any information regarding bus no and time. He informed us when showing m-ticket in my mobile massage box...
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A
a320sfi
from Visnagar, Gujarat
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speed of bus

Dear sir,

We came to know that, the speed of the bus has been reduced to 75 km/hr. All the passengers are complaining about the late arrival of the bus. Kindly requesting you all to increase the speed upto 100 km/hr as the private buses run. This will ensure a great help to bus and passengers for speedy recovery on time on highways when the bus is running late, as people are going to hospitals, airports, important work, etc....
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A
a320sfi
from Visnagar, Gujarat
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cleanliness in volvo

Dear sir,

I am travelling in a gsrtc volvo bus doj:24/12/2019, pickup point:ahmedabad nehrunagar, time:16:00, bus no: gj-01-et-3655.

The bus is totally dirty. Its full of dust smell. Even the curtain rods are broken. Almost 5 passengers got down the bus because of bad smell and dusty environment.

I hope you people will resolve the problem at the earliest.

Thanks....
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S
Sudeep370
from Vadodara, Gujarat
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bus left without inform.luggage inside the bus

Address:Vejalpur

Sir surat to ahmdabad volvo 2/2 seater bus stopped near vododara for diner.bus left without taking me .my 2 luggages is inside the bus.i have booked at Rs-503/- from surat bus stop to ahmdabad gita mandir bus depo.tell me now what to do and what about my luggage..i've told vododara depo but thy didn't helped.tell me what to do...not a single gsrtc member helped me because m not gujrati.making joke on me...
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S
Satyadev10
from Ahmedabad, Gujarat
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missed stop by bus

Address:740, KRUSHNANAGAR, 363001

તારીખ :22/12/2019 .સમય સવારે 3.00 વાગે હુ અને મારૂ ફેમીલી અમે કુલ 6 જણાને લીંબડીથી મોરબી જવાનું હોઈ સવારે ઉપર જણાવેલ તારીખ અને સમય પ્રમાણે લીંબડી બસ સ્ટેશનમાં સુરત - મોરબી બસની રાહ જોતા...
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B
bkpatel72
from Ahmedabad, Gujarat
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sanand to khatraj 6:55 am mostly late by 3 to 5 minutes!!

Address:Ahmedabad, Gujarat, 382110

Sanand to khatraj 6:55 am mostly late by 3 to 5 minutes!!

Bus pickup time is 6:55 am but always they start late by 3 to 5 minutes at sanand depo only!!

There is no scope for excuse of trafic or anything else.

Also, the clock (Available in some buses) is late by 2 minutes, must be purposely running late.

For some unknown reason this bus is mostly late by few minutes in the morning!!br...
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P
panchaltushar
from Delhi, Delhi
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conductor does not allow girl inside bus

The conductor does not allow girl inside the bus at sidhpur dethli highway . girl has a passenger pass and the bus is express because of girl has a passenger pass conductor denied for entering a girl.
detailed of bus no, date and time are given below:

Bus No: GJ 18 Z5608
Bus depo: kapadvanj
Date:19/12/2019
Time: 5:00 pm...
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A
Ankit Rami
from Ahmedabad, Gujarat
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please help up - done people

Address:Malivada , dhandhuka, Ahmedabad, Gujarat, 382460
Website:Gsrtc

Hii sir
My name is ankit rami form dhandhuka
Sir my complaint is bus time i have comeing ahmedabad daily our bus time is 7:15 morning for dhandhuka to ahmedabad.
But bus is not coming time to time so many people & std useing bus for up-done.
Sir i have requests so many time in bus stop
But no one give good answer.
Our bus time 7:15 dhandhuka to ahmedabad time 9:30
But no one help...
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Address:402, Kalash 3 , Opp Chandanbala, Nr. Suvidha Shopping Centre, Paldi, 380007

Dear sir

We here by request you to please divert all s t & volvo buses route from parimal garden underpass to jalaram mandir route. As drivers are driving reckless and its a residential area so we face lots of difficulty due to traffic jam at morning, pick hours and during night time also.

So please direct all buses to not to take this parimal underpass route n take alternate route of paldi jalaram mandir track...
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J
Jaydeep Jd
from Ankleshwar, Gujarat
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bus not stopped at bokhira bus stop-porbandar

Address:Bokhira bustend, Porbandar, Gujarat, 360575

We were waiting for bus which was porbandar to bhanvad and we noticed that this bus was passed form our front and we shown our hands for stop it and screamed for the same but driver and conducter not seen us and listened our sound. We have only single option to reach our home but today we missed.
Requesting you to please take strict action against that particular bus driver and conducter of bhanvad to porbandar bus. Date 17.12.2019...
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G
gita r joshi
from Vadodara, Gujarat
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ahmedabad munpur bus.

Address:NEAR BANK OF BARODA, MALVAN TAL KADANA, 389265

I am frequently travel by this bus. Mostly passenger of kathlal dropped on cross road of kathlal and they have many other buses for nearby station. So please stop this bus to book in st stand of kathlal because other people who are coming from remote area have wastage of time for people and petrol for gsrtc. Please stop in favour of rural long distance passenger....
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K
Ketan Tolia
from Bhavnagar, Gujarat
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un reservation seat issue

Address:Rajkot, Gujarat, 360005

Himatnagar depo bus reached at rajkot depo on 14/12/19 and bus departure from rajkot to mangalore at 3.15pm, one sit which was un reservation sit empty but conductor and one passenger are not allowed to sit another passengers as empty sit passenger will come and sit from gondal chowki, while bus was already departure from depo and said sit are in reservation sit and we have also paid ticket for sit too. My ticket no 221285 dated 14/12/19...
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D
Divyata Unagar
from Mumbai, Maharashtra
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complaining about gsrtc bus not stop at the bus stop.

We are waiting for bus at the janak smarak hospital stop, vyara, gujarat.
All local bus are taking a stop at janak bus stop, today morning date:14/12/2019, saturday, time around 10:00 am
Bus from udamgadi we are waiting for it to go to surat (Bus total udamgadi to surat)
When bus come but it take a stop away from a bus stop, we are waiting for it at the bus stop (Janak smarak hospital, vyara)
But it is not stop...
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U
urdodiya
from Vadodara, Gujarat
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porbandar divroot bus complaint

Address:Somnath society sugar factory road kodinar, Junagadh, Gujarat, 362720

પોરબંદર - દીવ ની બસમાં આજ રોજ તા- 13/12/19 ના હું વેરાવળ થી કોડીનાર આવવા માટે બેસેલો.મારે સુગર ફેક્ટરીએ ઉતારવાનું હોવાથી બસ સ્ટોપ આવેલ ત્યારે મેં કંડકટર ને બસ રોકવા માટે જણાવેલું...
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K
Kushal Bhavsar
from Ahmedabad, Gujarat
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rash driving of bus

Address:Ahmedabad, Gujarat

In Traffic i was driving a car in Ahmedabad ST Stand road, one st bus going threw my right side, at turning suddenly driver taking left, even he don't know about my car position, he is busy in talking with conductor, bus back side was very near to the my car, and it's going to the crash, so i raise the accelerator and try to overtake, but he doesn't apply the brake and bus touched to my car, but luckily it touched on my back bumper so no...
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F
Fahad Vhora
from Ahmedabad, Gujarat
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about misconduct of driver

Address:Opposite B.N.High School Station Road Vadnagar Mahesana Gujarat India, Mehsana, Gujarat, 384355

Dear sir,

My name is fahad vhora. I was going vadnagar from visnagar i just reached at visnagar depot and i found a bus was available to go vadnagar. And bus was started to departure from depot and i raised my hand to stop bus. But driver denied to stop and left me on bus stand. So i want a legal action against this driver either he should give apology letter with commitment that he will never do such misconduct with any passenger...
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B
Bhavdeepsinh Jadeja
from Mumbai, Maharashtra
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not validating express student pass in mini bus from jamnagar to jam-khambhaliya

Address:Zankhar Village, Jamnagar, Gujarat, 361010

The government of gujarat and gsrtc both recently avared the student pass holders that they can travel in mini buses through their student passes. But in grief i am writing this complaint that none of the mini buses are allowing the student pass and they charge ticket later. Bus driver and the bus conductor say that the depot manager told not to validate the student passes. Please solve this issue because more than 500+ students which are...
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S
Sandeep Kedare
from Delhi, Delhi
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volvo bus leave without collect passenger

Address:Jahangirpura surat, Surat, Gujarat, 395005

Dear sir
I was booked online ticket book from surat to vadodara volvo bus. Bus time was 5.45 am. I reached on 5.30 am at surat central bus stand. I don't not volvo bus stand different side. I call gsrtc massage given number (Conductor number) at 5.46 min. He reply that bus will reached within 5 min. I wait 15 min he has not called back me leave bus without collect passanger
Gsrtc: pnr:g31992354, doj:09/12/2019, pickup point:surat...
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B
from Noida, Uttar Pradesh
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gsrtc service for students

Address:53, Anandpura (Solaiya), Ta - Mansa, Di - Gandhinagar, Gandhinagar, Gujarat, 382810

I'm bipin from solaiya. Many students are doing up-down to mansa and got their monthly pass too. But they can't use the pass as buses stopped to come solaiya. Complained 100 times to mansa depot but no results. Mansa depot can't rob openly like this. Take an action. You can reach me at [protected]

I expect this complain take place priority as many students have to pay for private vehicle to reach school. Also, let me know...
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R
rushabh vaishanv
from Mumbai, Maharashtra
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I'm complaint about conductor behaviour.

Address:28 a samprat tenaments, Gokulnagar, 383001

When i entered in to the bus from the rampura * which is minibus mehsana to himatnagar time 2:25 all the seats are reserved and just one seat is not reserved, and when i go to sit on that seat conductor denied me to sit on that seat. When i ask why should i do not sit on that seat, she replied that there are two seats allocated for only one conductor. When i ask for rule about that seat, she's started argument with me. So please take the...
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