Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir/madam,
We the students of government iti savli and also the others of private college students facing problem of irregularities in bus timing from savli to vadodara bhutdi zampa.
We have compliant many times to local authorities of savli depo but not giving satisfactory answer.
Specifically 3 pm bus. Actual time as per timetable is 3:15pm but bus depart randomly.
Also no regular frequency of bus is there.
So please do needful.

Hi, sir i am a student in mahesana, unjha city.

"amare savare college time9:00am chhe. Apani gsrtc ni bus suvidha amari college mate nathi.
Savare 7:55am bus chhe and ana pachhi 9:30am bus chhe.
To amare college java ma taklip pade chhe to khas vinnati chhe me amari college mate 8:25am e bus available karavava vinnnati..."
...
S. R. Patel engineering college, dabhi, unjha.
Plz plz plz plz plz...

He is not allowing the passenger travel upto ambikanagar today, is there any special authority given by department given to this lady conductor?
In this regards i'm trying to report against such behaviour against local depot manager but her phone was directed to depot booth but there was no satisfactory any answer.
Please inform action taken in this regards.

26 जनवरी 2020
आज मैं अहमदाबाद से राधनपुर के लिए बस नं. gj18-z6549 में यात्रा कर रहा था, बस यात्रीयों से खचा खच भरी हुई थी पर मैंने देखा की सीट न. 6 से 10 जो महिलाओं के लिए आरक्षित है, पर 3 महिलाओं के साथ 2 आदमी भी बैठे हुए थे जब की बस में 6 और महिला खड़ी थी जिसने 3 महिलाओं की गोद में छोटे बच्चे थे जब मेरे द्वारा इसकी जानकारी कंडक्टर को दी गई और उन महिला को सीट दिलाने का अनुरोध किया गया तो उन्होंने तर्क दिया कि एसा कोई नियम नही है कहकर एसा करने से साफ इनकार कर दिया, कार्यवाही करें

Hi, from 25 jan 2020 time : 11:30 am, i came to bapunagar, gsrtc (Ahmedabad, gujarat). I asked about bus time but not giving proper answer to me. And one more thing i asked to him (Dashrathsinh) to help old woman who is standing with her blind husband.

I request to him please give her first priority. But he is still busy on personal call. He is not take care about any traveler.

All are waiting for his response but he is not giving proper answer.

I complaint against him, take serious action against him.

Thanks
Mahipatsinh rajput

I had booked 4 sleeper ticket online from abu road to surat. I was not alloted sleeper seat. General bus came instead of sleeper bus. My ticket was on date 24/1/2020 1:30 am from abu road to surat in jodhpur to vapi bus. My pnr number is g33034218.
I want to claim for refund of the extra amount i paid as i was alloted seater seat instead of sleeper seat...
Kindly help in this matter..
Waiting for ur kind response

Sir, I have booked a ticket from RAJKOT to ANAND on 10.01.2020, 01.01 PM in bus running between Jamnagar to Baroda at 14.45 hrs. daily.
An amount of Rs. 171/- was deducted from my SBI debit Card 4592******64.
Ticket was not generated nor any messaged was received to me. Due to this I could not travel in the same Bus and also confirmed with the Conductor of the Bus that Name : I N Khristi (traveler) is available in list.
I have talked with the Executive on Toll Free. But he/she has asked to wait upto 21 days as they could not in position to reply me anything before 21 days.
It is requested kindly arrange to refund the amount of Rs. 171/- at the earliest as 11 days have been passed after made the transaction.

Myself hitesh b patel, working as a principal of chhadvada primary school (District of kutch - gujarat), i have booked gsrtc bus for my school tour from online at bhachau bus depo. My tour has been completed and remain my advance and rebate money still not received by me,

I often visited to bhachau depo / bhuj depo for the same but they have reply me that this is online procee and we can`t do any thing, and you have to call main office of gsrtc-ahmedabad, i have frequent call at main office of gsrtc - ahemdabad but from their the same reply given to me that you have to inquiry about the same to bhachau depo and bhuj depo.

Now situation is that neither i received by rebate money nor understand from where i have to inquiry the same.

So give me reply.. When, from where i got my school`s rebate money.

My contact detail.
Hitesh b patel,
Principal, chhadvad primary school
Chhadavada, bhachau - kutch gujarat
Pin code -370240
Mobile no. [protected]
Mail [protected]@gmail.com

I was booked bus from himmatnagar to rajkot on 18/1/2020 at 23:45 sleeper. Due to some reason bus came late and bus was seater instead of sleeper and conductor gave me a seater reservation instead of sleeper. So, kindly i requested you to make refund process of difference amount of (258-195=63) rs. 63. A attached a journey proof of e-ticket booking and seater bus ticket.

Conductor was not supposed to stop a bus even i present at stop, then he behaves rudely that he can't stop a bus, then i followed bus for 2 stop it's around 30 km from my home, but they not stop d bus, i complained to inquire station also, but they behave like it's all our fault, and said they can't do anything, this is not under their authority, they also not have me any information about that bus and laughing with each other and told me that i have to come 20 min before time.

Bus: porbandar to morbi (Rajkot bus stand)
Even though the enquiry counter had made announcement to hold the bus at platform number 5, the bus didn't enter at the platform and went away.
The bus went without taking stop at the platform.
This is not acceptable at all
Kindly work on this as soon as possible so that customer does not face any problems.

GJ 18 y 7801 bus na condector DATE 16/1/2020 na roj 4:17 TIME a Bhakt kavi narsih Mehta University na student ne dhkko marii ne nichee utaari didhoo ane dhmki aapi k havee thii tu marii bus maa chrtoo nhii hoo
ne college pr thii j jeni paase paas hooy tene bus maa chraave Chee ne paas na hooy ne tickets thii besvu hooy to pr naa pare Chee to te student ne niyaay maree tevi aasaa rakhu chuu

-gsrtc bus is not know time management.
-gsrtc in me 8 minutes late and st driver is late is ok and i am not talking any word and me only 8 minutes late.
-gsrtc very very bad in strictly bad.
-and you any person read my letter your biggest sir tell, me your sir contact number send
-and i tell you sir i am poor family members and you grab me pleas

My pnr no. G32879174. Bus no. Gj-01-et - 3546 i'm a practicing advocate of gujarat high court. I've done advance booking from gsrtc application. My pick up point was saint marry school rajkot. I've been there at 1:15. No bus came there. I've tried many calls to customer care but no reply. Then around 2 pm conductor called and rudely told that your bus is at main bus stand. I've rushed there, when i've reached conductor was very rude and arrogant and told me because of you whole bus wait and talked with me in very high voice. This behaviour should not be tolerated by any employee of government. We are paying too much for volvo service and this type of service we are getting. I'm insisting departmental inquiry for this incident and suspension of conductor and driver and whoever are responsible for it. Waiting from a revert and action from gsrtc.

Our bus was valsad - junagadh, we were going to junagadh from rajkot. The bus was running three hours late. We were going to attend a function in junagadh. Even though we have reserved our seats we need to suffer, and old age people cause lots of difficulty in reaching the bus. We have booked six tickets, the bus was sleeper, our 720rs got failed. We suffered a lot in catching a non - reserved bus. Please improve your service. Time is precious sir
Your respectively
Dev vora (Rajkot)

Respected sir,

Gj18z2892 ahmadabad to dahod time 8:07 pm date[protected]
The driver of this bus created traffic jam in service road while going to gandhidham railway station to bus dapo site. He parked the bus in the middle of the road and didn’t allowed other vehicles to pass nor did he took the vehicle back causing severe traffic jam. Public also requested him to take the vehicle back but he denied to do so. For half an hour the traffic was jam. It is our request that kindly look forward to this driver.

Thanking you,
Yours sincerely,
Dipak patel

Advance booking ticket from gandhidham to rajkot bus nuber gj07y6290 is arrivel at gandhidham bus staition at 9.30 pm and on ticket bus time is 8.40 pm asking for a why ur let he answer our time is this i[censored] complain u can do but alkways our bus arriving gandhidham this time and this is your main reson to people trust on private bus service pls update ur time table this is last time traveling in gsrtc bus i am not happy with fsrtc service

I got confirmed ticket on gsrtc (Abd-prb[protected], 15:45), but conductor took print of chart before 25 minutes of departure time, and i became mr. India in a chart, after to and fro 1 hour, i got another updated chart with my name. Is it my duty to re print a chart? Then what's conductors duty.
And also gsrtc staff said, depot manager would be in chandola depo, may be depot manager of ahmedabad is mr. India...!!!

Name: dipak parmar
Cont:[protected].
Booking pnr no. G 32791109
Ahmedabad porbandar bus with a lady conductor.

I had a booked gsrtc bus no. Gj 07 yz 6907 from bharuch (Gujrat) to aurangabad (Mh) date of journey 10/01/2020
Arrival time of bus was 10:15 pm but the bus arrived at my pick up point (Zadeshwar chokdi) at 00:15 am 11/01/2020. Total two hours late...!
This was very bad experience... No answer given by bus staff while asking the reason behind late.
I have reached my destination on 4:30 hour late..

I have online booked bus ticket from zalod to kadi bus number is gj-01-dz-7032 timming from zalod for start at 10.30 am. My pnr number is g32765299.. My pickup point is limdi-zalod and drop point is ahmedabad. But there no online facility to booked that type or booking. And booking was not done from limdi-zalod to kadi bus online. So i have reserve my sheet from zalod to ahmedabad.

When i was seating from limdi-zalod to ahmedabad. Bus conductor was asking me you must have seat from zalod not from limdi-zalod. Is any rule that passenger was seating from starting point of bus. Conductor was misbehav with me and torcharing me.

I want to complaint against conductor. Please books my complaint against conductor and replay my complain number.

My mobile number is [protected].