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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 102

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Address:Chaudhary akheraj hirji
Website:Gunjala, ta; visnagar dist; mehsana

I am traveling from ambaji to visnagar in gsrtc bus and i got the worst experience of your services. Conductor did force to my dad to take full tickets of my two children and my children still taking half tickets and when i asked about the matter he behaved so rudely to me. And he did not give even complain book and his batch no to me.
So kindly take strongly action about this matter
If you need further details about this matter...
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Bhavik Rajpura
from Ahmedabad, Gujarat
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single ladies facility not working. not safe journey for single ladies

Address:A- 10, Kapidhwaj Avenue, Nehru Park , near Mansi Circle., Ahmedabad, Gujarat, 380015

In gsrtc online bus booking their is one option that single ladies but if i am select this option and when at time to travel one gents sit is next to this single lady and conductor give rude answer to lady. And lady suffering this in night journey also, she is also suffering sexually harresment in this situation and every time gsrtc bus will late minimum 1hrs. Our pm has dream make in india in this system how it is possible. I humbly request...
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S
Sweta Bosmia
from Mumbai, Maharashtra
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driver talking on phone during the journey

Address:151 A,Sector 8, Reliance Greens Township,Moti Khavdi, Jamnagar, Gujarat, 361140

Trip : jetpur to jamnagar on 30th oct'19. While driving driver was attending calls and was also interested in waving hi hello to all the passing vehicles drivers. Driver was maximum time on phone while driving and this can cause serious safety concern costing many lives as well. And also delay in arrival which happened by 20-25 minutes. Waving hands to anyone is his personal interest but distraction can lead to serious accident and affecting...
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F
Faldu Jaydip
from Mumbai, Maharashtra
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first aid box is empty in most of the busses

Address:Morbi, Gujarat, 363642

Morbi to ahmedabad
Psngrname: faldu jaydeep
Tripcode: 2330mrvvjpexp50
Pnrno: g30906421
Jnydate: 31/10/2019
Deptime: 11:30 pm
Seatno: 1
Class: express
Boardingpt: morbi

Gj 18 z 5753

During my journey, i get deep
Cut in first finger. I urgently needed dettol to clear the cut and the cotton & patti to bound the cut and to stop the blood loss. When...
+1 photos
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V
VORA NEEL
from Mumbai, Maharashtra
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money deducted but tickets are not booked in redbus for gsrtc bus

I booked bus of gsrtc via redbus from surat to ahmedabad and paid 430rs via paytm upi to the upi of transport-paytm@icici, but my ticket is not booked and the money from the bank are deducted

Bus details
Surat to ahmedabad (Bapunagar) 22:00 to 3:30.
Fri 1st nov, 2019

Payment detail
Via paytm no:- [protected]

I request you to either refund my money or provide a ticket...
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A
AJAY JANI
from Nagpur, Maharashtra
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bhavnagar to veraval bus hault at mahuva

Address:LIC OF INDIA,RAJULA, Bhavnagar, Gujarat, 364290

With ref to above from bhavnagar to veraval start 6.30am arrival at mahuva 9am then halt more than 30 minute so up and down
Person can not reach his destination timely pl obseve this bus time.
Fix driver and conductor duty and penalty them they lost st income please do needful action and confirm me my mobile and whatups no :[protected] sir please please solve our problem.
Frequent complain at veraval depo. But no responsebr...
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N
nitin jethwa
from Mumbai, Maharashtra
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bus left without announcing from depot

Address:Vadodara, Gujarat, 391410

Today i was travelling with 3 adults & 1 child with reserved booking from baroda to rajkot at 8am. When asked at inquiry counter they said bus will be on platform 6 @ 8am. I waited from 7:30am-8:15am and bus din’t show up. When asked again they said bus is gone. The bus depot dint even announce and total 10 people missed that bus. Please refund me....
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S
sajaro
from Mumbai, Maharashtra
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not stop the bus on a bus stop

Address:Madhuram, Junagadh, Junagadh, Gujarat, 362015

I wanted to go to porbandar from junagadh today.

So today i stood at yogi park bus stop, near madhura, junagadh but the driver of the bus going from junagadh to porbandar at 8:30 pm did not keep the bus standing at the bus stop. I also called in junagadh depot but there was no response from me.

This happens to me many times. But if the driver of the bus going from junagadh to porbandar does not stop, then who...
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G
Gopal Bathwar
from Mumbai, Maharashtra
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taking too much time in reaching specific location

Address:361345

To higher authority,

Sub: complaint against depot manager of rajula depot mrs. Nimisha gadhavi

I am regularly travelling from mithapur to bhogat in okha rajula bus for my job.
Driver has taken 2:00 hours for 70 km to reach my destination in gurjarnagar bus and i told driver many times but he did not respond and told to talk our depot manager. You can track with help of gps regarding duration. Only one...
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H
Haresh Kaswala
from Mumbai, Maharashtra
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regarding inquiry office (amreli bus station)

Address:Amreli Bus station, Amreli, Gujarat, 365640

I have booked ticket from amreli to ahmedabad in ac sleeper bus which departs 11:30 pm. For that i have searched inquiry office to get information about platform. But inquiry office was not open at that time and i asked in other office they gave reply very rudely and told that it won't be open for 24 hrs. It closes at around 9:00 pm.

My compliant is what should a passenger do if bus time is after 9:00 pm. It should be opened...
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P
Parmar Yogeshkumar Rajendrasinh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conductor misbehave me

Address:Sim Vistar, Dajipura, At:po: Bhadrasa, Ta-Thasra, Di-kheda., Kheda, Gujarat, 388230

Hello,
Dear sir,
Today i am stand up to ganesh chokdi to traveling to dakor and khambhat to godhra bus is coming and i hands shake and sit to bus when conductor is told me your service pass is not authorized to this bus again you will come to anand old bus stop this bus not stop to ganesh chokdi i tell him some bus stop ganesh chokdi why you angry me but conductor misbehave me
So, plz suggested this type conductor...
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R
R***n
from Mumbai, Maharashtra
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gj-18-z-2663 bus driver did not stop the bus for a passenger

Address:Anand, Gujarat, 388220

The bus driver did not stop the bus at lal darwaja, umreth station even when i signalled him to stop the bus, also the bus wasn't completely full or over crowded. Now i'llhave to wait for another 45 minutes to get a bus. Its 5:34 pm now, it takes minimum 1 and half hour to reach vadodara. Imagine when will i reach now. The bus no. Was gj-18-z-2663....
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09_bhavesh
from Mumbai, Maharashtra
May 11, 2022
This thread was updated on May 11, 2022
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regarding reschedule tiket

Yesterday i tried for reschedule gsrtc bus ticket but doesn't reschedual online. Then after i called call center but it didn't connected. Today i tried again got chance to talk with gsrtc care executive and they told me that you can cancel the ticket and book new ticket. Because ticket reschedule is availble before 24 hr. So they can't help it. But have tried before 24 hr and website didn't work properly.
Gsrtc ticket pnr number:...
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Pankajkumar_vankar
from Ahmedabad, Gujarat
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late bus about 1:30 hour from there repetitive timing

Address:Surat, Surat, Gujarat

30/10/2019
Dear sir
Sub: please resolve late bus issue in this area likewike bardoli to kapadwanj.
In this dated my bus or gsrtc to timing 7:00 am kamrej from bardoli to surat.
But reached at 8:20 am late so please solve this kind of issue and allow or use gps to locate bus as early as possible. Bus number : gj-18-z-0214.
And kindly note that in future early timing or late timing must circulate in booking...
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H
Hina Dhirajlal amlani
from Rajkot, Gujarat
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companion for bus connector

Address:Sccri hospital

I am heena dhirajlal amlani staff nurse comlin for contecter non sens bhoiver
Riut bhayvadar jamkandoda rajkot
Mari comlin contecter ni che ke je 2 sherter shet ma female ni baju ma male ni pesengaer ne besva dye che aa aek non sense bhoiver che aa contecter mejej karva nu hoy ke female ni baju ma female ne besadvi contecter aevu keye che aevo koi ruls nathi ane ae pn other shet khali hova chata avu bhoiver kare che to aa...
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V
Vaibhav123@#$
from Abu Road, Rajasthan
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not providing any details about the bus-number on the ticket

Today i was travelling from mahudha to nadiad in bus (Mahudha-nadiad). I get out from the bus in nadiad bus depo. After sometimes i realised that i miss my thing (Dabba) in the bus... I immediately inform to nadiad bus depo... According to them, the bus has departed the nadiad bus station just before the 10 min of i reached there... So they inform me to contact to mahudha bus depo. I called to mahudha bus depo... While talking about to my...
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M
metalia mitesh
from Noida, Uttar Pradesh
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stoppage again complain

I m currently travel in krushnagar to jetpur bus and i have tickets take a jusdan to ranpur and inform to conductot pls stop bus near alampur due to leave from bus. But driver have not stop bus, when ranpur come why not stop bus for my leave. And 1 customer take he was not stop from his bus stop in route why stop in relation and don't stop for my leave reply me strictly pls. Other i have all details bus conductor and driver...
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M
Monali Minipara
from Rajkot, Gujarat
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gents sitting beside a lady - having reservation

I'm having reservation (Seat no.10) on 29/10/2019 in rajkot-ambaji bus at 6:00 am. I requested the man and also the conductor to adjust that man in another seat... But the conductor and that man didn't gave any attention to my point.

Also behavior of both was not good. I raised the right point that seat no. 6, 7, 8, 9, 10 are reserved for the ladies only. There were other ladies travelling in the same bus....
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A
Abbas Chhatariya
from Ahmedabad, Gujarat
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complaining about buses not schedule on specific route

Address:Bhavnagar, Gujarat, 364290

28/10/19 is the worst experience with gsrtc. Much more passengers waiting at stand from 5 am till 7.00 am there are no buses appoint till the time at its routine ssedule...
For bhavnagar and ahemdabad what this service is for no person authorised having responsibility for that 5 buses for its routine secdule is not been appoint for
And this # goverment is talking about vikas and development......
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D
Divyarajsinh Chavda
from Mumbai, Maharashtra
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about behaviour of the driver

Address:NEAR NIGHAM SOCIETY, SMRUTI MANDIR ROAD, 382445

Hello team,
I want to file a complain of the driver of the bus. First the driver is driving the bus fast and just heatting the breaks so hard that is not safe and comfortable for the riders.
He is acting like he is the owner of the bus and he owns something to everyone. There are two co riders in the bus father and his daughter. The father went to use the washroom at geet mandir and driver do not wait for the return. He just...
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