Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I was advance booking for travelling from dahod to dhoraji on dt.14/11/2019 for my wife and two children. But when i attand a dahod bus depot gsrtc official told my family bus was cancelled due to some technical problem and no one any seats any other dahod to dhoraji buses. My family was returned to home without journey.
My on line ticket are as under.

*gsrtc m-ticket*dahod to dhorajiname:maher s bhabhortripcode:1845dhdjjpslp30pnrno:g31358901 doj:[protected] deptime:18:45:00hrs seatno: 1, 2, 4 class: sleeperboardingpt:dahodtxn pass:rhgjejrycontact no:[protected]/[protected]. Pls carry ur photo id during jrny. T&c apply.

Plz. Refund me as early as possible.

Today i am traveling from ahmedabad to vadodara by intercity bus.. I am request to driver to please stop amitnagar.. And 40% of passengers want to stop amitnagar bus driver told me no and very rudly answer the passengers..
Date:-17.11.19
Time:- 10:10 am from ahmedabad.
St require for passengers convenient not follow the rule.
So please change the stoppage as per passengers convenient.
Thanks..

Bus is come from nizar and going to kheralu and i am traveling to surat. From vyara when i am going to take a seat... There is a huge vomiting by some one in bus at seat no.6, 7, 8.. And it smelling so bad but conductor dose not take any action before and after complaining. And government continuesly trying to apply "swatch bharat mission" how it is possible with this kind of irresponsible government employee not take any responsibility about cleanliness in government buses and government property... They need to take immediate action for this type of issues...

Respected authority... On date 16/11/2019 i was taken bus "chotila to rajula" from amreli. While i was came my destination rajula driver decline to stop bus as per scheduled routine stop and misbehaved with me and threatened me and told me that u could filed complaint online.. I dont care about complaint and i would doing as per my choice.. How dare you to told me that what should i do.. Please i request to authority to take a necessary action against this driver i dont know his name.. Please enquire

In the bus of tharad depot while traveling from deesa conductor misbehave with a girl on the date of 16/11/2019 and bus route is tharad to ahmedabad and bus timing of departure from tharad is 7:00 am so please take actions against bus conductor who is in duty and rudely talk with a girl. Please take action.
Please take necessary action against this kind of behaviour of conductor...

15/11/19 today i was travelling rajpipla to kamrej in statue o[censored]nity to surat volve.. When aroundat 10 :15 pm on came to kamrej station that time i m very tired sleeped.. Conducter already know one passenger left in bus but don't try to call when i was awake up around 10:17 pm after 1 km request plz stop the bus but didn't stop he told me... I can't stop it is not official stop.. I m stop dmart station. Sir again request stop bus but no stop up to dmrt station jakatnaka... I was face so many trouble late night. Taken auto from dmar jakatnaka to kamrej. This incidence not come again plz sir.
Volvo bus conductor n driver don't know i pay 153 rupees journey than n than behaved like this..
Statue o[censored]nity volvo without enough passenger trip route morning n evening because just of like this conductor n driver responsible don't attract to passengers.. Just taken salary n misbehave with passenger
Government thinking is good but this type of driver n conductor created bed impressions on passenger..100 % better private travels bcz just of like this conductor n driver how to behave don't know..
Gj 7 yz 6693 bus number
Sir kindly requeste to u bot r responsible conductor n driver he is punishable n do needful.

Gsrtc bus no gj 18 z 5711 route ahmedabad to sachor.
Date : 15 nov 2019,
Continuously as a passenger i am facing misbehaviour of conductors daily. Today
When i asked conductor the about the stop, rathe than answering yes or no, he misbehaved with me that rudely replied that ask driver about the stop not to me. And began to shout over me. When i resist why should i asked driver i[censored] r here, then he shouted more and tried to attack me.
I request to punish him. So he will think before misbehaving like this

Required refund as bus not arrived at shirdi till 1:00pm which was scheduled at 11:00 am, currently traveling in another bus.
Booking was done on bus shirdi to amberli till baroda station with ticket amount of 555rs.
​at 11:30 am informed online customer care they gave me amerali depo manager no as they were also unaware of any details regarding bus, i tried to call depo manager near about 15-20 times but he didn't picked up my phone than i called again online customer care and they gave me no of do office amerali they responded very well and gave me call back with in 15min regarding the status of bus, according to him bus is in breakdown at nashik and suggest me claim refund. Mentioned is details of my ticket
*gsrtc m-ticket*shirdi to baroda central bus stationname:sudharjanantripcode:1100shrdamlsl30pnrno:g31403968 doj:[protected] deptime:11:00:00hrs seatno: 11 class: sleeperboardingpt:shirditxn pass:tw1axm4mcontact no:[protected]/[protected]. Pls carry ur photo id during jrny. T&c apply.

I have booked e ticket from gsrtc website on 11 nov 2019 and i had cancel this ticket on 12 nov 2019 due to some emergency... I paid ticket fare through online payment gate way but after cancellation i didnot get refund on my account...
Details of my booked ticket is mentioned here for your reference please..

Date of booking - 11/11/2019

Date of journey - 13/11/2019

Pnr no.- g31305002

Tripcode - 1700sprghssex51

Seat no. - 15

I here by request to you please do needful actions as soon possible...

Thankig you...

I have done online booking from paytm of Volvo bus from ahmedabad to bhavnagar at 5:30 pm todayand passengers details are:- 17-mita thakker, age-69 and 18- umesh thakker, age- 70.. bis controller said that bus will leave from 6 no. Platform instead of leaving from 6 no. Bis leaves from 1 no. Platform. At 5:15 pm instead of 5:30 pm today MY PNR NO. IS - G31214333 and G31214310.

They have should not give wrong information to the two aged people and they sat in the next bus of 6:00 pm and the conductor is taking money of and not transferring ticket from volvo to luxury.

Please give my refund of booked volvo tickets as soon as possible.

I have done online booking from paytm of Volvo bus from ahmedabad to bhavnagar at 5:30 pm todayand passengers details are:- 17-mita thakker, age-69 and 18- umesh thakker, age- 70.. bis controller said that bus will leave from 6 no. Platform instead of leaving from 6 no. Bis leaves from 1 no. Platform. At 5:15 pm instead of 5:30 pm today MY PNR NO. IS - G31214333 and G31214310.

They have should not give wrong information to the two aged people and they sat in the next bus of 6:00 pm and the conductor is taking money of and not transferring ticket from volvo to luxury.

Please give my refund of booked volvo tickets as soon as possible.

Respected sir
Our village chital to workplace botad only one bus is available but unfortunately, this bus are not available online.
Bus number gj 18 y 2545 bus number
Departure time at 3.30 pm
From amreli to dahod routes

The bus can not show online booking and tracking. Pl do necessary actions.

Gautambhai vandara
Contact number [protected]

Hello... I am gsrtc pass holder... Due to heavy traffic i have decided to travel in volvo today. But when gsrtc volvo ahemdabad rajkot stopped at chotila highway around 12.05 to 12.10pm i have tried to enter in volvo but driver said no.. My question is if chotila highway is not official stop for volvo why driver stopped volvo nd some passengers of ahemdabad to chotila get off from same volvo... Nd same volvo when arrive from rajkot they allow to travel rajkot to chotila why??? Many time i also travel in this volvo from rajkot to chotila highway... I also know its fare is 89 rupees from rajkot to chotila... Why today driver of volvo say no to enter me in volvo when there was sufficient space in volvo to sit nd travel... This is serious issue take it as priority... Either there is no stop for chotila or they should allow to travel from chotila to rajkot also...

Gsrtc all buses hault at guru krupa hotel towards bharuch even though there is no official hault here. I want specific stations were hault given. Conductor and driver both told that bus has no official hault then why always every bus stop between bharuch to baroda only 99kms couldn't servive? Need immediate response. I would like to know all stations of halts of gsrtc buses.

I m travelling to anand from rajkot in gsrtc volvo ac bus no:gj18az 8475 on 10th november 2019 at 3:30pm. I book my ticket online.in gsrtc online bus booking their is one option that single ladies but if i am select this option and when at time to travel one gents sit is next to me. So i go for complaining to rajkot volvo office but one lady r there and she is behaving rudely with me. I m really suffering from physical n mentally herracement. Our pm has dream make in india in this system how it is possible. I humbly request tob solve online booking bug (Single lady option).

I am travelling to bhuj from rajkot in keshod-bhuj route bus depot. Time 1.50 pm.. I have a trolley bag with my luggage. I request to conductor to keep that in dicky but he denied with reason that he has not a key of ricky. Many passengers n i suffer for that. Passengers can not come and go.
From vacation time we have big luggage and traveling so solve this problem asap.
Do the needful....

I wood like to inform to you.
I am traveling choila to dahegam.
I found this bus don't have any bus conductor so all work doing bus driver he is given tickets and drive the bus both are work doing same time after i am asking to driver where is bus conductor, he say this bus don't have bus conductor.
So this is fully unsafe and in future any bid accident more chance.
Bus number and depo: bayad depo.
My ticket number:200246

As per website, ac sleeper bus from una (Gujarat, nr diu) departing at 5:20 pm and reaching at 1 am (7 hours and 30 mins of journey time) at vadodara. However, i traveled 4th nov 2019 and bus took 7 hours 30 mins more and we reached to vadodara at 8:30 am in morning instead 1 am in night this has disturb my entire next working day (Tuesday, 5th nov 2019). I would request to take strict action against the respective staff and also compensate my one day job lost.

Hello sir,
Kheda depo se sam 6-30pm ko regular chalne wali kheda-petlad local bus kheda depo ke adhikario dwara binvajah cansal kar dete he. Aur is karan regular service pass holder aur passenger ko paresani hoti he. Ye route pe eske alava koi dusri bus nahi he. Depo se ko jawab dete nahi he. Manager ko phone karate he to phone uthate hi nahi. Service pass holder ko bus cansal ki vajah se private vhihical me jana padta he. To sir please maherbani kari ne aa bus chalu rakhava vinanti. Jai hind

There is so many people wasting there money time after that there is no bus and depot manager not giving any satisfactory answers from respective person. They say this is due to godhara worker and we are not liable to arrange any bus.
Why we are paying taxes to government?
To waste our money for all this people?
Please give me answer othe i will file complain in cmo office