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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Apr 22, 2024
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Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 98

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Address:Ahmedabad, Gujarat
Website:Gsrtc

I got confirmed ticket on gsrtc (Abd-prb[protected], 15:45), but conductor took print of chart before 25 minutes of departure time, and i became mr. India in a chart, after to and fro 1 hour, i got another updated chart with my name. Is it my duty to re print a chart? Then what's conductors duty.
And also gsrtc staff said, depot manager would be in chandola depo, may be depot manager of ahmedabad is mr. India...!!!

Name:...
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Address:Aurangabad, Bharuch, Gujarat, 392001

I had a booked gsrtc bus no. Gj 07 yz 6907 from bharuch (Gujrat) to aurangabad (Mh) date of journey 10/01/2020
Arrival time of bus was 10:15 pm but the bus arrived at my pick up point (Zadeshwar chokdi) at 00:15 am 11/01/2020. Total two hours late...!
This was very bad experience... No answer given by bus staff while asking the reason behind late.
I have reached my destination on 4:30 hour late.....
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Address:382443

I have online booked bus ticket from zalod to kadi bus number is gj-01-dz-7032 timming from zalod for start at 10.30 am. My pnr number is g32765299.. My pickup point is limdi-zalod and drop point is ahmedabad. But there no online facility to booked that type or booking. And booking was not done from limdi-zalod to kadi bus online. So i have reserve my sheet from zalod to ahmedabad.

When i was seating from limdi-zalod to ahmedabad....
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Address:Aambedkar nagar , Railway East, At: Kalol, Panchmahal, Gujarat, 382721

Dear sir
I have monthly passenger pass from kalol ambika to balapir cross (Pass no., adalaj
In which govt. Give 50% discount
I have daily go to adalaj balapir cross & due to more frequencies of bus on this route i have choose the route today in morning at 8:40 p. M. I have go from this bus but conductor of this bus no. Gj18-xx-2430 route from siddhpur to bapunagar not allowed me with this concession pass & let down me...
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E
Ekta Goswami
from Visnagar, Gujarat
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bus driver behaviour

Address:Jetpur, Rajkot, Gujarat, 360370

Dear sir
With reference to the above i would like to mention that i am lady member and i am doing up down since last 10 yrs from jetpur to gondal and rajkot route.
Now i have been transferred to ribda station i. E. 20 km from gondal to rajkot highway.
As i m the regular customer i have got only few 1 or 2 buses from jetpur to ribda.
Today i was late by 1 minute and i want to caught the local bus junagadh rajkot...
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V
Vivekbaraiya
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didn't refund of cancelled ticket

Address:380051

I booked online ticket from mata na madh to ahmedabad in mata na madh - iscon cross road sl - us on dated 04/01/2020. But any reason bus not came at station. All passenger are awaited and shifted to express another bus. No any prior information of cancellation. I want to cancelle and refumd for the same but in my account there are no option of cancellation of ticket.

Please cencelled for the same and refund as soon as possiblebr...
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S
Seema Di
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bus driver not stop the bus

Address:Near khamdhrol railway crossing madhav park block no a-8, Junagadh, Gujarat, 362002
Website:Gsrtc

Bus driver not stopping bus at majevdi get Junagadh . The bus was una Rajkot at 8:00 pm. And also Junagadh bus inquiry number isn't reciving my call. And they are not giving answer regarding to this problem.
I'm a girl. And i have to reach Rajkot at 10pm. But the bus driver not stop bus. That's really really bed experience with gsrtc. You are not providing good service. If government paying you salary, then you must have to do your...
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તરૂણ જોધવાણી
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arrogant behaviour of assistant manager of mansa depot

Address:Nr. Mahavir complex, old bus depot, mansa-dist. Gandhinagar, Gujarat, Gandhinagar, Gujarat, 382845

I am student of Shree Jayrambhai patel college of business management which was formerly known as National institute of co-operative management. I asked manager of depot, named as "Ashish Patel" to create bus pass from NICM-CH 0 (Gandhinagar) (the old name NICM was duly mentioned in letter pad that i had given to manager) but he was sooo arrogant to me and behaved rudely as if I were creating a fake college. At least he should not behave...
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Address:Near fawara chowk desaiganj wadsa

Sir; m anand bhandar wadsa (Mah) se hu hamne apki transport m 23/12/19 ko 40 bag fryums book krwaya tha jiska weight 1200 kg tha jiska lr no 1211571 tha vo maal hame 31/12/19 ko mila jisme 40 kg maal kam tha vo maal hame 1160 kg hi mila katte fat chuke the gondia m apke agent shivkumar notani se puche jane par koi responsible answer nhi mil rha plz help kijiye vo ulta hi answer dete h mall karib rs 1720value ka tha...
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Address:Vadodara, Gujarat, 395010

I have booked ticket for volvo on 25th 8.15am was on time still due to mistake of person on help desk l was standing on bus stand but bus went away was inquiring for 1hr at help desk and volvo booking counter but not given right answer and attitude was so bad had to miss my important meeting had to go by 9.30 bus no refund give. And was given answer with attitude what ever u want u can do it was ur mistake only...
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C
Chetan8000
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conductor to passenger

Address:506 anad ind satat Naroda rode ahmedabad, 380025

બસ નું નામ:- kadi to hindi
Date:=04/01/2020
ગુજરાત સરકર ની બસ મા કંડકટર ની મન મની કારી ને પઁસેંજર ને હેરાન કરે છે તૌ તેને માટે કોય નિગમ કોય પગલાં લેતું નાથી..
આજ ની વત છે બસ સ્ટોપ હોવાં છતા...
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Address:Pathika aasram, Gandhinagar, Gandhinagar, Gujarat, 382421

Date : 3/1/2020 na divse pathika aasram (Gandhinagar depo) ticket booking karavel che jema saware 9:15 ni bus (Vadnagar - junagadh) ma female reservation karavel hova chata bajuma male ne besva devama avyo che aa vaat ni jaan conductor ne krta ene tochhdai krta "gandabhai ganda temaj e badhu ghre krvanu bajuma purush hoy to naa bolu besva ni"eva sabdo ne jaher ma jor jor thi vaprya mate te conductor virrudh fariyaad kru chu ane biji vaar...
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K
kuldip borad
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refund rupees

Address:TO.HADALA TAL.BAGASARA DIS.AMRELI, Amreli, Gujarat

Dear sir,
Bagsara to surat dt.01.01.2020 time:17 pm
Bus cancelled
Pease send refund

Trip code:1700bgrsrtslp15
Pnr number/ob: : g32515067, gs:10276591
Journey from : bagsara
Journey to : surat
Boarding point : bagsara
Departure time : 17 pm
No. Of seats : 1
Seats no/s : 6 (W)
Passenger details : (1) gaurang hirpara
Total chargable amount :...
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Address:392130

I was traveling with my family on 01/02/2020 by Nadiad shirdi bus from bharuch to manmad. i was also reserve seat in this bus with seat number 24, 25, 26, 27. The time of this bus on bharuch bus stand is 9.30pm.But bus was come on 11.30pm i.e. upto 2hrs late.we are waiting upto 2hrs on bus stand. Also traveling time of this bus from bharuch to manmad is mentioned online is 7hrs 20min.But bus taking upto 9hrs 30min . Its so dangerous experience...
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N
nehadwivedi
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bus fare refund

Address:law garden, Ahmedabad, Gujarat, 380001

My complaint is that I booked 1 E-ticket from GSRTC website. My date of Journey was 29/12/2019 from Ahmedabad to surat in sleeper class. My PNR no. is G32488604, OB Reference Number GS10265359 and tripcode is 1500NHRNRSHRD15. My total bus fair is Rs. 263/-. My Journey time was 3.30 P.M. On my travel date, I reached Ahmedabad bus station at 3.30 P.M. and inquired about my sleeper bus from depo incharge of Ahmedabad bus station. But depo incharge...
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J
Jani Pranav
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jamnagar bhiloda bus

Address:PATEL COLONY JAMNAGAR, Jamnagar, Gujarat, 361008

I am banker daily updown from jamnagar to rajkot.my regular bus is jamnagar - bhiloda (gurjarnagari)bus.last 4 days bus departure 7:20, 7:23 AM.actual time of jamnagar - bhiloda is 7:30 from jamnagar.actually bus is driver cum cunductor.last 4 days i could not pickup bus and i getting late in bank.please request you please register my complaint seri...
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M
Mohitbhai basiya
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rajkot to una 7.05am from jetpur

Respected sir, the bus from rajkot to una via Jetpur has not came at Jetpur bus station on date 31/12/2019 I asked 3times at time 7&7.15&7.30 the happy to help counter said at 7.30 that it has gone at 7.10am but I was standing at the place covering 1-5 all stands but it has not came I am very sure about it request to file a complaint and please check camera if you don't believe 0530RJTUNAGJR47 this is the trip code many of passenger are too...
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P
Piyu10
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rough driving of driver.

Address:GSRTC bus depot, Valsad, Valsad, Gujarat, 396001.

Dear sir/mam,

I want to bring to your kind notice that the cruelty & misbehavior shown by ST bus Driver and Controller of your department.
Yesterday evening date 30/12/2019, 7:30 pm, when i am coming from service in my personal vehicle at near valsad bus depot, swami vivekanand statue, where every bus turn to catch min road. Bus no GJ 18 Z 1616 driver hit my car rear door and run away unfortunately i have revived...
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K
Khandelwal Nupur
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loss of valuables during journey

Hello sir
I'm Raghavendra Khandelwal travelled on 28-12-19 from Diu to ahemdabad AC Sleeper bus G32298364 at 8.00p.m. I lost my valuable bag 15, 000 approx and my branded shoes of cost Rs. 6000. Because beneath my seat their was a rectangular hole from which my valuables were fell down during journey. Please take this into consideration and give my compensation towards it....
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Z
Zala Chansrasinh
from Surat, Gujarat
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delaying buses from una to ahmedabad

Address:Bhavnagar Road, Una, Near Harbhole Hotel, Junagadh, Gujarat, 362560

I am traveling from una to ahmedabad. I have booked online ticket through gsrtc site showing time 07:45 to 16 : 00. When i asked the driver, on what time the bus will reach at ahmedabad, he replied 'almost three hour late'. I immediately de-board the bus despite online book and book volvo from mahuva to ahmedabad. I again asked the conductor and he replied that bus will reach at 6 pm, about two hour late. My onward journey is from ahmedabad...
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