Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir/madam,

My name is krunal patel i was traveling frequently from dharmaj to vasad to you about a driver of gsrtc bus no gj18 z 1840,. I was traveling in every day but the driver of the bus had every stop bus drinking tea and listen songs full night loudly. He disturbed the public while traveling. Kindly take some action on this matter. Please do the needful as soon as possible.

Had taken start by 08:20 /08:25/08:30 this bus not to right time every day late from dharmaj bus depo. And guess where have i reached at 09:38 vasad bus depo. What the hell is wrong with gsrtc timings? Am i going on a picnic that it would take one hours to reach vasad??? And why the hell do you write that it will start at 08:20 and reach by 09:38am. Do we indians even understand the importance of timings?

This is first and last notification.

Next time exclated to the pmo/ legal.

Gsrtc bus driver name: jagdish chauhan

I was traveling frequently from godhra to nadiad there are many conductor was having problems with this they where said no space and and about 80 passenger was traveling thought it was space in bus and other objections is in tikit machin there was no stopage showing..in nadiad all about not to seat what is problem with them to seat... And in dakor many bus where not stop direct going from bus stand we are standing in front of bus driver was show to us i raised a hand bus didn't stop bus many bus we're doing same
Please resolve this behaviour of driver and conducer...

I am a student pass holder from visnagar to nagalpur (Mehsana). On 10th october 2019, during my return journey to visnagar, i had to get a bus from modhera circle (Mehsana) to mehsana depot. A bus from zinzuwada to mehsana bus no. 1366 arrived but the bus conductor did not allow any passenger from modhera circle and informed that this bus will not go to mehsana depot. On asking frequently, he bullied and stated arrogantly that ' its not your father's bus'. He abused to senior citizens and did not allow any passenger to get into the bus from modhera circle (Mehsana). This happened many times by the same conductor. I request the authority to take some strict actions against such people.

Bus timing online says 10:55 pm and at inquiry office they says it's always late, when i call conducter they say we are late about 2-3 hrs...
If bus is late again and again, can't government takes any step or at least time changes on online base...
Where is government's menpower or still busying in getting pagar punch or something.
Kindly solve late issue or else correct the time online.

I'm travelling from surat to ahmedabad in gsrtc volvo. On route bus stopped at hotel decent nr. Karjan toll plaza after bharuch. Decent hotel charges extra 10rs. For beverage as cooling charge and 5-10rs. On snack items.

If govt. Opts this type of hotel after tendering process who cheats passenger who have no other choice as these buses stops here only.

Pl do needful and help citizens.

મેનેજીંગ ડાયરેકટર શ્રી
Gsrtc
વિષય:રોડસર-પીપર-ભુજ બસ બાબત
સાહેબ શ્રી જય ભારત સાથે બહુજ દુઃખ વ્યક્ત કરતા જણાવવું કે ભુજ ડેપો ની આ બસ છેલ્લા 35 વર્ષ (Yers) થી આ રુટ પર ચાલે છે પરંતુ છેલ્લા 8 કે10 મહિના થી કોઈ પણ કારણ વગર વારંવાર આ બસ બંધ કરી દેવામાં આવે છે. આજે છેલ્લા2 મહિના થી આ બસ બંધ છે. ભુજ ડેપો માં ફોન કરવામાં આવે તો ત્યાંથી એમ કહેવામાં આવે છે કે staaf ની કમી છે અથવા બસ ની કમી છે. આ જવાબ યોગ્ય તો નથી જ. આ રુટ માં રોજબરોજ સરકારી કર્મચારીઓ નલિયા થી નખત્રાણા અપડાઉન કરતા હોય છે તથા વિદ્યાર્થીઓ પણ નલિયા થી નખત્રાણા અપડાઉન કરે છે. તથા લોકલ બસ હોવાથી રૂરલ એરિયા માંથી પણ લોકો ને આ બસ ખૂબ ઉપયોગી છે. બસ બંધ હોવાથી paas કઢાવવાના પૈસા પણ વેડફાય છે. બસ આપ સાહેબ શ્રી ને નમ્ર વિનંતી કે આ બસ ચાલુ કરાવવા વિનંતી અને ફરીથી બંધ ન થાય તેવી વ્યવસ્થા કરવા વિનંતી સહ...
લી.
ભારત નો એક નાગરિક
(Jadeja nirmalsinh. D)

Dear sir/madam,

I am regular public transport passenger.
I am facing huge delays in my everyday schedule because of government corruption.
Every bus from baroda to bharuch, ankleshwar, surat or anywhere stops for half an hour at 3rd class hotel.
I have 2 complaints.
1) why every bus needs stoppage? Even if the bus route is for 1 or 2 hour?

2) why every bus stops at 3rd class hotel? Where they charges double money for every item? For example 1 cup 3rd class tea they charges ₹20.

Which local bus passenger can afford this much cost?

I am requesting you to kindly stop this stoppages for every routes. For 4-5 hour route it is acceptable. But for 1 or 2 hour route it is not tolerable.

It wastes 1 hour of every public transport passenger.

Govt says to use public transport to reduce usage of petrol and deisel. But people are not fool.

આજે સવારે એટલે કે તારીખ 10/10/૨૦૧૯ ના રોજ, હું વિસનગર થી અમદાવાદ આવવા નીકળ્યો. વિસનગર બસ સ્ટેશન થી વડનગર હમેદાબાદ બસ માં બેઠો. વિસનગર થી ઈંકોમેંટેક્સ ની ટિકિટ લીધી. ટિકિટ નો : 247025. Date :10/10/૨૦૧૯ time: 06:32:04
Bus no : gj18 y5806
[protected] 49142711n
Rs: 47.00

જે બસ માં ટિકિટ નું માચીને આગળ જતા બગાડ્યું. તો આ બસ ના કંડક્ટરે અમને ટિકિટ પાછળ સહી કરી ને ઉતારી દીધા કે બીજી બસ માં બેસી જાઓ.

તો અમો ખેરાલુ અમદાવાદ બસ માં બેસવા ગયા. તો એ બસ ના કંડક્ટરે કહ્યું કે આ ટિકિટ ના ચાલે ફરી થી ટિકિટ લેવી પડશે.

તો એમને એમઓ ને બીજી ટિકિટ આપી. ગાંધીનગર થી ઈંકોમેંટેક્સ ની.

Ticket no: 236790. Time: 08:03:25
Date: 10/10/19
Bus no: gj18 y5106
[protected] 48150813n
Rs: 24.00

શું આ યોગ્ય છે?

Namaskar... Sir. Aathi tamne janavanu ke pachhla 4-5 divas thi vagra kalam bus aavti nathi tema ketlak students loko up down karta chhe. Kalam bus aavti nathi tenathi students loko taklif pade chhe. Tethi tamne namra vinannti chhe ke aap bharuch depo manager ne aa babate pagla leva vinannti karu chhu. Mane aasa chhe ke aa arji tame kabul so ane bus regular mokalso... Jai hind jai bharat

Padariya vagra bus ketlak samaythi aavti nathi. Bholav depo mathi bus biji koi jagya par mokli devama aave chhe. Pan padariya ketlak samaythi aavti nathi. Tr bus ma bachchoka gar, s. M. T mmm patel high school temaj biji school na students loko up down karta hoy chhe. Pan aa bus ne lidhe bo taklif pade chhe. Tethi tamne namra vinannti ke aa mari complaint kabuli padariya vagra bus regular karo. Mane visvas chhe ke tame aa bus regular karso tevi aasa thi mari arji kabul jo. Jai hind jay bharat

I go to surat to ahmedabad volvo jurni date 09/10/2019 time depatuchr 5:45 surat my seat no is 13 and my pnr no g 30243468 drop water in ac blower in my head i not setisfide i compliyn to driver and cliner not responsbiliti and my head is veery durty in your volvo bus seat plz reply to ans me in 5 days
Mail: [protected]@gmail.com
Contec. [protected]

I am living in kalol. I am using transport services daily. I appreciate to government for providing good transport and other services.
I file this letter because there is no buses available at office and job time. People travel for job from kalol to ahmedabad between 8:00 am to 9:00 am, but there is only one bus available between that time and people are more than bus seats and standing space. There 4 buses available at 6:00 am and people are less than one bus seats. So i request you please provide more buses between 8:00 am to 9:00 am. So people can travel easily.
Please consider my request.

Respected Authority,

As a responsible citizen of India, I would like to draw your kind attention towards delay of bus named PORBANDAR-VADODARA. This bus is arriving late at RAJKOT BUSSTAND(SHASTRI MEDAN). I am a student who is traveling from RAJKOT to ANAND frequently and many of my colleagues are facing the same problem.

Bus Conductor was also missbehaving me when I asked for the reason of bus being late.

I hope you will try to resolve it as early as possible.

Yours faithfully,
Jenil Manishkumar Vora.

I have requested to put some more transport buses for route maliyadhara to valsad for students and extra. There were only one bus for the root maliyadhara to valsad therefore so many passenger come in the only one bus. No seats available for all one. So i request you for make a bus available for that route. There were already so much passengers in a bus. No one listens our complain sir/mam. Please do something. Check my complaint and try to solve it as rapid as you can because there were trouble for so much people. I have hope on you, please sir/mam

Respected sir,
Apne janata dukh anubhav thay che ke junagadh to porbandar naa route ma chalti mini bus na driver hetal bhai jeo potani manmani kari jabardasti thi passenger pass hova chhata pan vanthali thi manavadar ni ticket apel che ticket no. 156617 time 20:00:18 date: 08/10/2019 chhata pan paisa naa apta tevo dhamki mare che ke avti kale tane hu joy lays have amare salamat savari ma salamati nahi rahi am samajvu?

Name - dawood hingora
Contact no. [protected]
Mara passenger pass no. Btv/mnv/0001250
Icard no. 72693 a (R)

This is my 2nd time in gsrtc volvo from bharuch gnfc x to ahmedabad nehrunagar the ticket price is 366 but i was charged twice 370 as the lady conductor would not have change rather was not intrested in giving change back, i presume this would be everyday case and since she is lady conductor not very many people bother arguing with her, anyways i do lot of charity so 4 rupees would not bother me at all, its just so you know this is cheating either she gets higher pay or she will keep grabbing money from customers like us. Such a shame on our nations pride and dignity.

પ્રતિ
સાહેબ શ્રી
જી એસ આર ટી સી
અમદાવાદ

વિષય - હિંમતનગર થી વડોદરા બસ સેવા શરૂ કરવા બાબત

સવિનય સાથે આપ સાહેબ ને જણાવવાનનુ કે અમે આ બસ મા રેગ્યુલર અપડાઉન કરીયે છે અને આ બસ મારા ખ્યાલ મુજબ વિસ વર્ષ થી આ રૂટ પર સેવા આપે છે આ બસ 6:20 વાગે ધનસુરા થી વડોદરા જવા આવે છે આ સિવાય અમારે એક કલાક સુધી કોઈ બસ નથી આ બસ ન આવવાથી અપડાઉન કરવામાં બોવ તકલીફ પડે છે આપ સાહેબ ને વિનંતી છે કે આ બસ જુના ટાઇમ મુજબ ચાલુ કરવામાં આવે આ બસ મા રોજ ૫૫ થી ૬૦ મુસાફરો રેગ્યુલર મુસાફરી કરે છે
રૂટ હિંમતનગર થી વડોદરા ડાકોર ડેપોની છે

લી.
એસ એ રાઠોડ
મો [protected]

They are not giviving proper services to the passengers... Like not come on time... As they compare each other... Not want to pick up passengers... So drive away speedly or come late...

As today morning at 5:20am, manisha chokdi, baroda... (Bus no. 0609 from baroda depot)... I was waiting for a bus and bus came... But without taking stop... It ran away speedily...

They don't know the value of passenger's time to get somewhere...

Such a bad govt service

There is not any direct route bus from talala gir to morbi and morbi to talala gir.
There are many passenger for this route. Please provide atleast one bus service for this route.
We are lots of people from Talala Tehsil and we atleast need weakly route from morbi. Just because of we are not able to get any private route as well from the Morbi or from the Kutchh side as well.

Dear sir
I have booked gurjarnagri bus tkt dt. 28/09/2019 & 4.10.019 travel from nadiad to rajkot. But both date regular express bus - petlad to somnath came. Please note that we have paid more amount for gurjarnagri bus traveling. The tkt cost of express bus is less then gurjarnagri bus. We are paying gurjarnagri more cost for better and comfortable traveling.

I have talk with bus driver and conductor regarding this, also inform nadiad bus office in-charge, but both says that this is not their hand.

This express petlad to somnath (Nadiad departure time: 06:35 hrs.) is ruining last 15 days instead of gurjarnagri bus. Travelers are paying more.

Please not that why we pay more, if we have not given proper service as per given schedule bus class and standards..

Please advise, are you going to give us refund on my more payment because of non standers express bus instead of gurjarnagri bus.

Please provide refund for the same.

Suresh
Mo. +91 [protected]