Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I have an important meeting at 11 o’clock in ahmedabad. Accordingly i booked tickets for volvo at 8:20. I have been sitting at makarpura bus stand since 8 o’clock. Its 9:30 still there is no information about bus.

What the hell kind of service are you providing.

It is always on time whenever i take the bus from central bus stand. First time i opted for makarpura. And i am facing this issue. Even the inquiry...

Dear sir/madam,
I, sanjay suthar want to inform you about my unsuccessful transaction regarding e-ticket booking due to poor network and rs.310.00 was deducted from our bank of baroda account. I request you to help me to get my refund as soon as possible. I am giving the particulars regarding my transaction below

Name:sanjay m suthar
User id of gsrtc a/c: guest
E-mail id.: [protected]@gmail.com
File...

For the last 3-4 days, i have been traveling in the same bus from gandhinagar to paldi ahmedabad, the bus time is about 9.50 am, gandhinagar, this bus scattered a lot of dust, waffers, biscuits, chocolate etc. Have not been paying attention to the cleanliness, i told the conductor, he said that the bus has come from the front, so it was not clean for 3-4 days, please pay attention to this.

Last 3-4 दिन से मैं...

16- august 2019 bus of dharmpur to bhavngar of 10.15 pm arrival time at surat is late and now it's 12.10 am, i asked at inquiry counter they are saying bus will come soon, coom soon at any time not giving proper ans then i call to dharmpur bus depo and i came to know that bus is delay from there only and leave just before half hour but surat depo inquiry counter don't know or don't want to told i don't know but they should give the ans where...

I have booked sleeper bus by paytm from bharuch to mehsana on 14th aug. 2019, time: 17.50 hrs pnr : g28880012 ticket id : pw80px
Order id :[protected] trip id : gsrtc: 1615srtrdnslp15:12298:567:1054:14/08/2019 and i had to faced many problems regarding travelled from another bus as a express bus, time issue and uncomfortable feel so i request for full refund of money for bus ticket as soon as possible. I hope you solve my difficulty...

Respected sir,
I was at junagadh depo date 16/08/2019 i raise the hand to stop the bus keshod rajkot via junagadh jetpur bus no 3835. But the lady conductor told me bus will not stop and behave rudely this happen many time. That conductor behave rudely not stopped the bus in depot. Thiis happen at date 16/08/2019. As our country is grown this kind of behaviour of conductor not tolerable. Sir please do something it is difficult to...

The bus from bhuj to mundra in morning 7.20 is always late.. Bcoz of this we r working person i'm always reached late so my companies bus will leave me and my all day went fail bcoz of this bus... Frst this is reaching 8.50 npw 9.05 or not any proper tym... Plzz provide a proper bus who reaches 8.45 in mundra sharply for the company worker's.. There's many person who r traveling in this and working in company.. Hope for some action!...

Today as not much rain in palanpur still palanpur ahmedabad volvo bus time 18:00 was late of 2 hrs around 20 people was waiting and due to lack of less communication skills on duty staff was not giving proper answer, on 20:00 bus was came and then due to conductor waiting for him.
No any value of time of all people as well not any responsive communication also not good service hope gsrt department give action on it.
With hopefull...

Hello sir.
Merunaam bharat maheshwari che ane me adipur to rajkot no tikit karavi he biking no. G29060945 hti jeno time 13:45 na 15/08/19 na hto pn hu buss station uper 15:30 vge sudhi ubho ryo hto toy pn buss na avi.. Ane me jyare station master ne a vat jnavi to temna terfthi koi response na madhyo sir. Temne kyu wann che varlage klak pn thay ne be klak pn thay ane na pn ave. Tyar bad hu biji buss ma bijivar paisa kharchine rajkot...

When we travel through ratnal-bhuj highway on 14th august, 2019 between 6:45 to 7:00 pm, gsrtc bus no. Gj 18 bt 0269 (From rajkot to bhuj route) had made very harsh overtake in a turn by which our car was just been away from occurring heavy accident. The bus driver horned very heavily even though there was no scope for overtake since the road was having traffic and other vehicles too before us. He had not reduced the speed in turn and overtake...

I am traveling from ahmedabad to anawal my bus is upto chikhli.. Bt from 2hr at morning 5am-7am no bus available for chikhli to anawal route.. 4-5 bus by pass this route directly going to surkhai vasda route i request regarding this atleast 1-2 bus you can run by surkhay anawal vansda route.. All people of that route face trouble at morning and in rainy session....

I have suggested management and one type request only for aver person in drive routes so time to time drop and pickup.

My trip baroda to mehsana

Actually baroda bus pickup time 06:00 pm but bus coming in baroda central bus stand in 7:15 pm.

Mehsana drop time 10:10 but still 12:30 in bus

Please time arranging preferred and i request my delay timing penalty to be provided....

I am deval parmar and i want to complain about bus conductor and bus driver.
I have done advance booking of 3 seats for route ahmedabad nehrunagar to dhasa road in ahmedabad amreli (Pnr: g28972018 & trip id:-gsrtc:1830abdamlexp51:100:10246:449:14/08/2019) of date 14/08/2019.
We have been waiting from 6:00pm at nehrunagar for schedule bus. But bus did not arrived till 9:50, then i got to know that bus had already leave from nehrunagar...

I am comming from ankleshwar to surat via Gj 18 AZ 9420gsrtc volvo on 14.08.2019 .Driver driving bus very rough and also accepting call at time of driving. Many time we fill very shot break and did not feel safe jurney anytime with gsrtc-volvo service.finally reach at surat at 20.45 p.m and thanks to god for being safe .such type of driver behaviour is really not acceptable....

Hi,

I booked 2 seats in ahmedabad to jusdan bus on date 10/08/2019 morning 10:30 bus... Due to whether bus got delayed 3-4 hours and after might got cancelled, after waiting for 2.5 to 3 hours i have to take another bus service gsrtc.

I called 5 /6 time bus depot there is no proper response and mobile app and web it's not allowing me to cancel ticket.

Because this is completely not my fault and...

Dear sir, i was travelling by gsrtc volvo on 14th august 2019 by the 2 pm bus from rajkot to ahmedabad. At the he time of boarding the bus the conductor did not check the tickets of persons prior to boarding at shastri maidan bus stop and as a result people holding tickets as well as without tickets boarded the bus. This led to over crowding of the bus and people with tickets had to wait on the aisle of the bus till the conductor had to tell...

Respected team,

We had only one bus after 4:00 pm to the route surat to vesma that was surat to chikhli that has been stopped from about 1 month, we students are suffering in this rainy season. As they have provided only bus to palsana at 6:10 pm. We have to wait till 7:15 pm to board a bus to vesma. It is very difficult for us to wait till this late everyvery day. We request you to start again the of surat to chikhli as it...

Gj 18 z 4763 dived roughly by driver
Two time I saved my life from him
And other 5 vehicle are control it self very difficulty
So please take very strict step on him
He lost many passengers lives or many innocent people lives also so please tell him to drive safely on road and don't do this again don't dive rishky on road

I am requesting you please don't take it lightly...

I had booked a ticket from morbi to ahmedabad. My ticket message is as below : *gsrtc m-ticket*morbi new to ahmedabad central busstand

Name: shyam badrakiya

Tripcode: 0430mrvabdexp51

Pnrno: g28894693

Doj: 09/08/2019 deptime: 04:30hrs

Seatno: 22

Class: express boardingpt: morbi

Txn pass: dk17hbbq

I didnt travel this...

Hi,
I have booked online ticket from siddhpur highway to ahmd ranip dated 11th aug. However as per schedule time bus was supposed to reach at 6pm, but did not reach till 7.45pm. My family including my 1.5 year daughter had to suffer heavy rain. Also, for entire time the gaps tracker did not provide any information. None of your customers care executives were bother to revert and final i have taken another mode of transportation.br...