Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir,
I was traveling in gujarat state transport bus with ticket no. 097894 dated 04.08.2019 time 19:02:38 from surat to ahmedabad with my family. The bus had been reached at ahmedabad at 01:00 late night and my wife was suffering from fever and i had my daughter she is only 4 years old. The bus passed away infront of my home and i requested with driver and conductor for stop bus and told my problems also but the driver not...

St depo anand આંણદ જીલ્લા માં છેલ્લા એક વષઁ થી એ. ટી બસાે ના રુટ મનસ્વી રીતે સદંતરબંઘ કરી દેવા, સવારે /સાંજે બસ ઉપડવાનાં સમય માં મનફાવે તે પ્રમાણૈ ફેરફાર કરી દેવાં તથા કેટલાક સ્થાનીક...

I have booked my travel in gsrctc volvo (Pick up from gnfc bus stand at 13:15 on 1august, 2019) for bharuch to surat
3 person,
But bus didn't come
We have waited for an hour until 14-30,
Due to these we missed or flight from surat,
Please look in to matter and do the refund.

And requesting you to make sure this won't happen again to other citizens....

સવિનય સાથ જણાવવાનું કે ખંભાળિયા કેશોદ બસ રોજે કેશોદ બાઇપાસ જતી રહે છે તારીખ 28/07/2019 ના 2:00વાગે જુનાગઢ થી બેઠો હતો અને અગતરાય ની ટિકિટ કંડકટર મને આપેલી હતી stop હતો તો પણ બાય-પાસ એ...

I booked my bus ticket by gsrtc on 25 april 2019from vadodara to dhoraji for dated april 2019 that tckt amount was 310/- rs. And cancelled it on 1 may
Name:- priyanshi
Trip code:-2031brdjjpsll15
Pnr no.:-g26606245
Doj:- 2 may 2019
Seat no.:- 2
Class:- sleeper
Txn pass:-mvukvvud
But my problem is that still i have not received that refund amount in my bank account.

Why...

Date 2/7/2019, route - veraval to mahuva
Bus no.- gj18 z 0654
Counducter was drunk when i told him to stop the bus at legal bus stop but he shout on me abused me and he was also drunk
This is ridiculous. When gsrtc employee on duty behave like this and also so many ladies in bus but he abuse so much.
I hope gstrc take action on conductor.
Thank you...

Today at around 8:24am i was catching up my regular bus for college, i just reached at bus door and conductor stopped me from entering the bus and didn't let me in saying there was no place inside the bus, but there was enough space to stand in the bus.
[note : bus conductor was not the regular one, he was a different conductor. Conductor seen regular had changed.]
Please reply if you care...!!!
Yours sincerely,
Indian...

I am kishan thakkar booked 2 tickets for to ahmedabad in the bus from rapar to mumbai has been late from it's arrival time and i have booked tickets for 1st of august 2019 so i request you to refund my money.
Pnr no. G28783436
Route no. 12493206
Trip code.1500rprborvlacs
Journey date. 1st of august 2019
I have paid 565.0 for two tickets nd i request you to refund it as soon as possible....

I am travelling everyday gandhinagar to ahmedabad to using gsrtc vikas route bus service. My picked up stand is raksha shakti to income tax, as well as my return route is income tax to raksha shakti circle, but some of driver and conductor never stop at rakshakti circle, even this circul has bus name of "shapur bus stand", they drop me evry time at dholakuva or dholeshwer stand. That is very inconvenience for me and as well as other passengers,...

I've booked a ticket from rajkot to ahmedabad (Gsrtc volvo 9 am) and the bus was cancelled.
They told me that i've to catch the next bus which will start by 10 am and the seat will be the same.
They are aware that, it was a booking for a lady though they gave a ticket to male member.
When i complained they told only first two seats are ladies seat and you're having an online booking so we can not help you. We have to...

Hello, im a passanger of a mor village. That presents at olpad taluka. We all passangers are come from mor village but the cinductor was gave the tickets from godiyavad that represents that we all are come from bhagva village. On this basis the officer of olpad bus depo is telling that our earnings are from bhagva village not from mor village and they don't put the buses for mor village. We all are travelling in bhagva bus. Please report...

M government employee working in boudhan village taluka - mandvi district - surat. We are doing updown daily from surat to boudhan it's almost 60 km. Thrs so irregularities of bus suart-sampura-bodhan last two months it has stopped without reason. It has started from last one week but they have changed time from 8 to 9.30 how can we do updown on daily bases?? Today we waited almost 3 hours bus didn't come we have asked more than three times...

Respected sir
I have bus pass no 317906, id no 032178
Today i was travelling mahua veraval bus no gj 18 z 0654 i asked to go for washroom and the counductor said no to travel anymore in my bus i can simply deborded from that bus but gsrtc staff has rudely told in front of all passengers i m working with airline since 5 years and in front of all pax he disrespected me...

Sir,

This is to notice that during my journeys between ahmedabad and rajkot, i have suffered by unnecessary halts on private hotels/cafes which takes extra delay of 20-25 mins causing important tasks failure for the passengers. Buses can take long halt on gsrtc bus stand instead of these private hotels which are not safe too for the health.

Drivers and conductors may be doing so for their personal benefits/discounts...

Dear sir

Date 31/07/2019

Hu dilavar khan pathan village itadara
Aje savare boru paiya upper avti bus vadnagar to ahmedabad time boru patita 7:00 am bus driver name chanabhai and condactor javed bhai

Hu jyare bus ma chadyo to bus briver kahe chee ke boru vada chokari thi bhareli bus joi ne chade chee hu ekloj bus ma boru thi chadyo hato
Sir total bus na badha musafar mari same jota...

I travelled through umargam ambaji bus on 28.07.2019.
Psngrname: parimal patel
Tripcode: 1745umrgamjsl30
Pnrno: g28743038
Seatno: 21
When bus reached 8 to 10 km from valsad bus driver said bus breakdown. And i have teavelled by 4 different buses to reach ambaji. It was take 15 hours.
On second day return journey same bus ambaji to valsad
Psngrname: parimal patel
Tripcode: 1745amjumrgslp1...

Sir,
We all the teachers and students travelling in junagadh - visavadar - bagasara bus early in morning. Bus gsrtc schedule time is 5:45 hr. But it is always starts very late from junagadh station. Due to that it creats problems in teaching schedule.
In addition to it, condition of bus alloted to this route is extremly poor. Few row of seats at the rear part are in very worst condition.
Once, we have already meet to...

I booked my bus but it was fault near bhachau i booked sleeper class in bus . But there are fault in bus thats why i have to change another bus in to midway of my travel distance . and i have to go in express bus for my another distance .
Detail of my booking
*GSRTC m-Ticket*PALANPUR to MATA NA MADHName:AkashTripCode:1715PLNVRMNRS15PNRNo:G28721466 DOJ:[protected] DepTime:17:15:00Hrs SeatNo: 7, 8 Class: SLEEPERBoardingPt:PALANPUR...

On the date of 28th july i travelled from vadodara to rajkot in bus title of bariya to rajkot. The condition of bus is very bad and the travel speed is less than 30 kmph. It spoiled from kheda and hoult to 1 hr and then he send to bagodara and then bagodara to rajkot bus is full of passengers. So please place good buses to long route.
Gsrtc having enough money and this is example of the management and we people can think where is...

I have booked 2 tickets for journey from ankleshwar gidc to vadodara makarpura.in volvo on 27/7/2019. But because of some reason we missed our bus.. We did not travel in that bud.. So i want to cancel that tickets and also wanted refund.. My bus pnr number is g28722084.. I am ready to accept the refund after deduction of some charges on my tickets. Our name on tickets were 1) nilam ronak pandya and 2) ronak navin chandra pandya....