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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 116

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A
Arjan ahir
from Mumbai, Maharashtra
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bass bridge upar chala babu

Address:daldi ta santalpur, 385360

પ્રતિ સાહેબ શ્રી
આપ ને જણાવા નું કે આપણા રાધનપુર ના ડેપો માં આપની બસ રૂટ કીડાના રાધનપુર બસ કોઈ પુલ નીચે ચલાવતા નથી અને અમે લોકોએ તેમને નીચે ચલાવા માટે અમે જાણ કરી તો તે...
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R
RAimAitch
from Ahmedabad, Gujarat
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no difference between local and express bus.

Address:384001

I wanted to go Mehsana from himatnagar.
I had to take this express bus and i am not complaining about that. I have problem with the time they take to reach. I took the expressway bus and paid almost double amount for ticket. And what i get is even less speed than a local bus. And also the bus driver is driving carelessly ignoring that someone might have some emergency. The express bus are not any different than local. Why are you taking...
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Address:Vadodara, Gujarat, 390020

The scheduled departure time of daily Intercity Bus from Vadodara Bus Depot is 6:45AM, but today the driver & conductor delayed the departure as they were late. On being asked, the driver said departure time has changed to 6:10AM. And conductor tried to avoid the question. This delay of 20minutes will cost one day's salary to working people like me who do up-down in this bus. Strict action required against the driver & conductor.
br...
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R
Rinkukumar
from Mumbai, Maharashtra
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bhuj-diu sleeper volvo ni kharab service babat

Dear Sir
Maro PNR Number G28025659 chhe

Me Gandhidham to rajkot mate online tickets book karavel ane mane time 19:10 no Madel but bus 19:50 aavel.

Aa uprant bus MA charging point Kam karta nathi. He thi mare aagaty na Kam Atki Gayle.

Volvo sleeper hova chhta blanket aapta nathi.

Agar Ame Volvo ni service na paisha aapie chhie to uprokt suvidha madti nathi ane timing pan...
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R
Ratnesh Joshi
from Bhanpuri, Chhattisgarh
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take half ticket of assistant of mentally disabled passenger

Address:23/1 Greencity,Mangrol, Junagadh, Gujarat

Somnath-Porbandar=Dwarka route bus ...driver-cum-conductor took half ticket of assistant..both are Ladies
Depot Porbandar
his number 8504
Phone number [protected]
Pnr Ticket no.154155
Date 16/06/2019
Ticket Time 17:28:24

Refund money as early as possible and persuade driver chum conductor not to tense passengers...
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M
mayank sangani
from Mumbai, Maharashtra
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I am complaining about irresponsibility of driver and conductor

Address:Bharuch, Gujarat, 393002

Hello

My bus number 3895 -surat to Ahmedabad gsrtc Volvo. which is supposed to come at 3.20pm at ankleshwar. But it was came on 3.55pm and after that bus driver has stop the bus at ankleshwar station for 1 hour just because of waiting of another passenger. For 1 passenger he has waited 1 hour. We are 25 passengers inside. That means he has wasted our 25 hours. Who will take the responsibility of this?. And this bus driver has...
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A
aamirvora
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no officers on duty

Address:Nadiad bus station, Kheda, Gujarat

Today I cam from my long flight to pick up the bus towards ahmedabad and I came to know there is nobody at nadiad bus station around 4:30 to even let the people know that there is no bus.
I am amazed with modi’s make in india’s step.

I don’t know how you going to achieve these.
Could I request your explanation please in this matter?

Sincerely,...
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G
Gaurang Machhi
from Vadodara, Gujarat
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misbehaving by ctm conductor manish patel

Address:Amulfed dairy, Ahmedabad, Gujarat, 380026

I am traveling from ahemdabad to vadodara in metrolink gsrtc bus. When I am purchase ticket from conductor (Manish Patel). I want two ticket of 120₹ but i have 500₹. So they I asking change but I had no change so I says no. And they give me change of
380₹ but they give 10₹ note was completely worst so i tell to change; instead of change(they have already good note available with him) they are tell me if you want ticket take...
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M
Mayur Devmorari
from Mumbai, Maharashtra
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I am complaining about bus not come in junagadh bus station

Dear sir/madam
I am wait for bus in junagadh bus stand 9:40pm And now it's 01:11am but here bus not come now also. I ask in enquiry department he told me bus gone directly bypass. And second bus gave me a time from enquiry department 12:30am but now also bus not come. What I do now. Can I complain in narendra modi website?
My name is Mayur Devmurari. I am from veraval and I have one evidence to proof this on pessanger is also...
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V
Vala Ekta
from Noida, Uttar Pradesh
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wrong information on site

Address:Rajkot, Gujarat

I and my sister is traveling in the bus named veraval to vadodara, we are in this bus from rajkot nd app shows that bus would take 5:25 hrs to reach baroda. We sat from rajkot at 2:45 pm and its 8:51 still we r in navsari only we have another bus at 10:00 pm what we r supposed to do now. They should give proper information that how much time they'll take to reach the destination.
And even people sitting on the rajkot inquiry bus station...
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V
Viram Gadhvi
from Morbi, Gujarat
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ticketer not aware of the station

Address:Kutch, Gujarat

Mundra Gsrtc depot, they have appointed such a person who is not aware of the stations, cannot use computer.
Strict actions need to be taken against it please
I asked for Nehrunagar ticket, he said no such station and keeps shouting.
These people over here are not professionals, they behave like illiterate peoples, do GSRTC recruit such people, because they just spoil our image...
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H
Harshil99##
from Mumbai, Maharashtra
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bus driver not stand

My self harshil upadhyay,

I booked gsrtc volvo bus for the date of 14th June, 2019 for 6:00 AM. From ahmedabad to. Bhavnagar and time for arrival of bus arscon Station is 6:15.. And i reach there before arrival of bus. But before we enter into bus.. Bus driver departs before taking us into bus..
And because of the same our one hour is wasted and i need to take another ticket to travel..

I attaching copy...
+2 photos
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R
Rahulbor
from Mumbai, Maharashtra
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fraud during online booking

Address:396230

Dear Sir/Madam,
I had booked a ticket from dhule to silvassa but conductor reploes that bus will drop at vapi only & rest of journey we will have to travel by other GSRTC Bus but vapi to silvassa bus conductor does not accept the ticket nor she talks to head office call and was very very rude and she says that she is saying that she is doing charity what it means... she is an government servent...
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K
Kamlesh C Patel
from Ahmedabad, Gujarat
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rude behavior with passenger

My parents with my 2 daughters are traveled today morning from palitana to ahmedabad by bus no. Gj-18-z-4964.

In that bus there was a female doing job as a bus conductor. My father gave ticket amount more by only 6 rupees.

My father also told her that he will give more 4 rupees & you give to him 10 rupees due to non availability of change. But she did not give 6 rupees return to my father till iscon temple,...
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P
pranit11
from Mumbai, Maharashtra
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e ticket booked and conductor does not waiting

Address:S. T. Depo, Botad, Bhavnagar, Gujarat, 364710

I Prakash vadhawaniya have booked online reservation in Botad - Modasa. My PIckup point is dhandhuka and seat no. 23. Bus timing is 9.00 am. Bus MR. Suresh solanki batch no. 144, bus conductor was called me on 8.39 am. Bus was reached at bus stand. I say please stop 5 minute i will come. But conductor was not waiting and bus was running at 8.42. In e-ticket time mention at 9.00 am. But bus was before come in bus stand. I have surface so many...
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H
hdgokani
from Mumbai, Maharashtra
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reckless driving

I Harsh, was travelling from Nathdwara to Rajkot in GSRTC bus on 9th June(time-6 pm). I have booked my ticket from paytm (PNR: G[protected]. I am here to complaint about reckless drive by the driver, my mom and sister cant sleep properly due to movement of bus. we were very scared while travel,
the driver was driving bus from just beside of each vehicle and the side roads too, hence finally we have drop bus to chotila and we changed...
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J
Jagad Pankaj
from Mumbai, Maharashtra
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lack of housekeeping

Address:Gujarat, 382415

Dear sir

As we have re-developed Jetpur ST Bus stand, and it's really a good development... But still there is a pan-masala spitting on all wall of building.
I request to start fine on spitting at bus-stand except wash room...

I request to share before and after cleaning photo of wall.

I also request to make house-keeping schedule to maintain our bus-stand. Otherwise public investments...
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Address:Jamnagar, Jamnagar, Gujarat

Respected sir

Driver and cundoctor of "jamjodhpir-lalpur-jamnagar" (GJ 18 Y 8623)* route are not dropping passangers at dropping point in 'jamnagar bus station', even if dropping point is empty. They drop passangers far from dropping point. Many of regular passangers are facing problem with it. On requesting several times to drop passangers at dropping point they both argued rudely and abusively on date 28/05/2019. When I tried...
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M
Mayur Dhokiya
from Mumbai, Maharashtra
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complaint about this junagadh jam jodhpur bus was totally closed

Address:near cinemax, Rajkot, Gujarat, 360410

Respected Sir,

There was a Problem for Junagadh Jam Jodhpur Routine Local Bus totally closed last few Days why?

There was a very comfortable bus for daily updown passengers like Govt. Servant, Students, Businessman and many more. And those bus was running last many years and time was 7:00 pm. And these bus was going fully packed daily.

So, when this bus was closed many passengers feel uncomfortable...
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H
hitesh bhagdev
from Mumbai, Maharashtra
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bus didn't stop even seats were vacant

Address:Gandhinagar, Gujarat

Hello Sir,

Today morning I was waiting for bus to go to Sarkhej from Saegasan. At 08:20 AM, one ST bus came for Sarkhej but did not stop. Half of the seats were vacant though, driver didn't stop the bus. There were few more passengers also and everyone raised their hands to stop the bus but they didn't stop it.

I was thinking to have "Musafar pass" but now after experiencing this, I will not pay to have "Musafar...
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