Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Hello, i booked three tickets from dhrangadhra to bhachau but the bus was canceled due to the chance of strome. So i mailed my details [protected]@mail. Gsrtc.in. And generate ticket but after that, i didn't get any response from gsrtc.
Please find the following details.
Pnr :g27941322
Trip code :0530snrbhjexp51
Journey date 14/06/2019
Booking date 13/06/2019
Bus canceled due to the chance of the stromebr...

Me my wife and my 8 month old child were waiting for amreli junagadh bus for last half and hour and when at 11:20 am bus came for amreli junagadh bus didn’t stop at nana bus stand even after shouting and even conductor were aware that we are calling.. I guess there are serious misconduct because one private bus was there for the same rout and this was the reason why st bus didn’t stop there. I strongly recommend strong action against...

Bus not stop at the bus station i am a student and daily traveling in gsrtc bus bus bus driver not stop bus at.. Hansthal station gadhka to jamnagar and okha to upleta not stop bus so i am so late to attend my class and i face many problems. And all bus come too late they have no any fix time many students face this problem my villege is hanstal and i go jamnagar for study...

Right now i am travelling in ahmedabad to matana madh bus.
Today it's raining so heavy and near by my window glass is in bad condition.. Rainy water is coming inside bus.
My seat, clothes and all my laggage bag is in bad condition.
Now my question is to government.
Who is responsible for this.?
Not only me but 3-4 other passengers are also there like me.
Plz plz get well soon gstrc department....

Dear sir,


Namaste sir my name is jivabhai ramabhai village. My village bhorthwa taluka sonagadh district tapi

To come from our village every day, we have to come back to st bus to sonangad but since the date of 11/06/2016, our bus service has ceased, so far from malangdev, so many villages and students of 10 villages have to travel very large and large. The problem arises, because of which you see...

Dear sir. I am students. Me and 25th other students daily updown to gandhinagar to modasa. Morning bus time is very well and satisfy.. Evening not receiving direct gandhinagar bus. All buses are going to ahmedabad. Those buses are hold at daily breakfast at ujediya, vajapur and salatpur.20miniuts are west at hold time. All buses are arriving at 08.00 pm. Dehgam depo. This not single bus received at going to gandhinagar. Because gandhinagar...

This request is to refund the amount as bus was cancelled due to some technical issue.
My journey from junagadh to ahmedabad was planned on sunday, 30th june 2019 at 18:05 hrs.

Please find trip details as below:

Pnr no: g28228903
Trip code: 1600smntbldsl15
Total fare: 588

I got to know from junagadh bus station that bus will not arrive due to some technical issue and i had...

I booked a bus ticket from junagadh to ahmedabad on 30th june 2019 at 18.05 with the pnr number g28228903.
Passenger details are as below:
1. Anjuri kelaiya
2. Raj kelaiya
I was waiting at junagadh station but i was informed that bus has been cancelled and i have to submit a complaint to get the refund.
Please refund my amount asap and let me know in case of any further details are required....

Myself krutika mahala, this incident is at navsari depo. Today morning i have used washroom and pay 2 rs. Which i have change with me but contract person told me "ye sab tera bap aake clean karega benchod", 'bhar mutneka idhar nae aaneka', he told me a leady to go washroom outside of depo in open. Really? It's very very abbusive and rud things please look into....

Hello Sir/Madam

I am Ashish Patel I Book online bus for Ahmedabad to Amreli in AC SLEEPER on Date.23/06/2019 bus name GANDHINAGAR to DIU PNR NO-G28140715 and Second Bus booking Today 27/08/2019
Amreli to Ahmedabad Bus name Diu to Gandhinagar AC SLEEPER PNR No- G28206286
But This two bus Charging point show but charging Point not work any Condition.
So GSRTC Very Bed service. And this is not fare.
br...

As i have booked three ticket from jetpur to nadiad in sleeper bus on 17th may
But bus was not arrived for journey from its origin point so i cancel my tickets from paytm but still i not get my refund
Even when i talk with paytm they said gsrtc has decline to refund for this cancellation of bus
Even i raised ticket on support center of gsrtc and he said in 21 days your refund will be given to you but still i dont get...

Have booked a ticket from surat to gandhinagaron 25/06/19 and pnr no was g28180011 at departure time was 10:13 pm. I reached the station on time but the bus not arrived. I asked the people of depo and told me there are bus is coming soon
But i had booked tickets and my money was already deducted.
I was wanting a refund they told plss cancel the ticket but already bus time had passed it...

I have booked ticket of gsrtc for 21st june, 2019 from paytm. Was canceled and they event did not inform me. I come know about this from one of my friend who was about to travel in the same bus. Please let me know the process of getting refund as soon as possible.
Please do the needful at your end. I have already made request on paytm as well because i have booked the ticket from paytm.
Thanks!...

In bardoli bus depo, they have servel problem about bus pass, before 2 week our server has not working, all students have strugge about it, and also absence in our collages and schools, they are about 300 to 400 studerts are have not passes and that is why they can not come ni schools and colleges so plz resolved this problem. I hope we will solve this problem... Thank you...

સવિનય જણાવવાનું કે સોમનાથ ડિવિઝન નિ જેતપુર ડેપો ની બસ નંબર-GJ18Z4394 બસ કંડક્ટર જે રાજકોટ ડિવિઝન ખાતે બદલી ઓર્ડર માટે સ્ટાફ મિત્રો જોડે અસભ્ય વર્તન દ્વારા મહિલા સ્ટાફ જોડે બસ...

I have booked a ticket from ahemedabad to surendranagar on 19/06/19 and pnr no was g28063214 at departure time was 11:48 pm. I reached the station on time but the bus not arrived. I asked the people of depo and told me there are no bus available and will not come.
But i had booked tickets and my money was already deducted.
I was wanting a refund they told plss cancel the ticket but already bus time had passed it was 11:50...

I booked a bus of gandhinagar baroda of date 24/06/2019. I have tried to make payment twice with dena bank debit card but payment not successfull was displayed. So i made payment with axis bank debit card then payment was successfully done. My problem is my payment with dena bank atm card is not done but money cut from that account twice because i retried. Total extra 236 rs taken by this site....

The scheduled departure time of daily from deesabus depo to morthal is 2;00 pm, but today the driver on leave. (This reason not given by controller, they only give asque) that's cause depo controller cancle this bus trip. Today's passenger for morthal is min 15 students girl, 8 person we, and villager 9. We request to controller for adjustment some other person but he denied. Before this on being asked, the controller said departure time...

Dear gsrtc
We have booked ticket from red bus to travel from baroda to ahmedabad for 22/06/2019. We have conform tickets and seat number but still we don't abel travel by that bus because the conductor of that bus said we are not listed in their list and he do not allowed us to travel after that we complaint this to the depo office a d the person seating over their rudly said that we do not attempt for that bus and go over their to...

રાજકોટ જિલ્લાનાં ગોંડલ તાલુકામાં આવેલ ગામડા ની બસ ચાલતા બંધ રાખી દેવામાં આવે છે.. અમારા મોટા સખ્પુર ગામે સવાર બપોર સાંજ 3 વખત બસ આવે છે. ગામમાં થી વિદ્યાર્થી નોકરિયાત અને...