Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir,


Namaste sir my name is jivabhai ramabhai village. My village bhorthwa taluka sonagadh district tapi

To come from our village every day, we have to come back to st bus to sonangad but since the date of 11/06/2016, our bus service has ceased, so far from malangdev, so many villages and students of 10 villages have to travel very large and large. The problem arises, because of which you see this as a reason for shri taking this step properly and you request your request to start the bus service right from time to time.

Dear sir. I am students. Me and 25th other students daily updown to gandhinagar to modasa. Morning bus time is very well and satisfy.. Evening not receiving direct gandhinagar bus. All buses are going to ahmedabad. Those buses are hold at daily breakfast at ujediya, vajapur and salatpur.20miniuts are west at hold time. All buses are arriving at 08.00 pm. Dehgam depo. This not single bus received at going to gandhinagar. Because gandhinagar to nadiyad, anand bus arriving at dehgam depo. 07.45 p. M. So daily evening buses are west 20th minitus in breakfast. So please sir you are taking necessarily action by this issues.

This request is to refund the amount as bus was cancelled due to some technical issue.
My journey from junagadh to ahmedabad was planned on sunday, 30th june 2019 at 18:05 hrs.

Please find trip details as below:

Pnr no: g28228903
Trip code: 1600smntbldsl15
Total fare: 588

I got to know from junagadh bus station that bus will not arrive due to some technical issue and i had to request for refund.
Request you to proceed for refund asap and let me know if any information is required.

I booked a bus ticket from junagadh to ahmedabad on 30th june 2019 at 18.05 with the pnr number g28228903.
Passenger details are as below:
1. Anjuri kelaiya
2. Raj kelaiya
I was waiting at junagadh station but i was informed that bus has been cancelled and i have to submit a complaint to get the refund.
Please refund my amount asap and let me know in case of any further details are required.

Myself krutika mahala, this incident is at navsari depo. Today morning i have used washroom and pay 2 rs. Which i have change with me but contract person told me "ye sab tera bap aake clean karega benchod", 'bhar mutneka idhar nae aaneka', he told me a leady to go washroom outside of depo in open. Really? It's very very abbusive and rud things please look into.

Hello Sir/Madam

I am Ashish Patel I Book online bus for Ahmedabad to Amreli in AC SLEEPER on Date.23/06/2019 bus name GANDHINAGAR to DIU PNR NO-G28140715 and Second Bus booking Today 27/08/2019
Amreli to Ahmedabad Bus name Diu to Gandhinagar AC SLEEPER PNR No- G28206286
But This two bus Charging point show but charging Point not work any Condition.
So GSRTC Very Bed service. And this is not fare.

Thanks&Regards
Ashish Patel

As i have booked three ticket from jetpur to nadiad in sleeper bus on 17th may
But bus was not arrived for journey from its origin point so i cancel my tickets from paytm but still i not get my refund
Even when i talk with paytm they said gsrtc has decline to refund for this cancellation of bus
Even i raised ticket on support center of gsrtc and he said in 21 days your refund will be given to you but still i dont get it

My pnr no. : g27156118

Have booked a ticket from surat to gandhinagaron 25/06/19 and pnr no was g28180011 at departure time was 10:13 pm. I reached the station on time but the bus not arrived. I asked the people of depo and told me there are bus is coming soon
But i had booked tickets and my money was already deducted.
I was wanting a refund they told plss cancel the ticket but already bus time had passed it

I have booked ticket of gsrtc for 21st june, 2019 from paytm. Was canceled and they event did not inform me. I come know about this from one of my friend who was about to travel in the same bus. Please let me know the process of getting refund as soon as possible.
Please do the needful at your end. I have already made request on paytm as well because i have booked the ticket from paytm.
Thanks!

In bardoli bus depo, they have servel problem about bus pass, before 2 week our server has not working, all students have strugge about it, and also absence in our collages and schools, they are about 300 to 400 studerts are have not passes and that is why they can not come ni schools and colleges so plz resolved this problem. I hope we will solve this problem... Thank you

સવિનય જણાવવાનું કે સોમનાથ ડિવિઝન નિ જેતપુર ડેપો ની બસ નંબર-GJ18Z4394 બસ કંડક્ટર જે રાજકોટ ડિવિઝન ખાતે બદલી ઓર્ડર માટે સ્ટાફ મિત્રો જોડે અસભ્ય વર્તન દ્વારા મહિલા સ્ટાફ જોડે બસ સ્ટોપ પર ઉતારવાની નાં પડતાં અસભ્ય વાણી નો ઉપયોગ કરતા રાત્રિ નાં સમયે મહિલા સ્ટાફ ને બસ સ્ટોપ પાર એકાંત માં ઉતારવાનું કહેતાં બસ માં બેસવાની નાં પાડી દીધી હતી.જેની જાણ સારુ છું તારીખ ૨૫/૦૬/૨૦૧૯ નાં રોજ ઉપ ડાઉન જૂનાગઢ થિ કૃશનનગર બસ નાં કકડકટર ને વર્તન સુધારવા વિનતી કરશો.

I have booked a ticket from ahemedabad to surendranagar on 19/06/19 and pnr no was g28063214 at departure time was 11:48 pm. I reached the station on time but the bus not arrived. I asked the people of depo and told me there are no bus available and will not come.
But i had booked tickets and my money was already deducted.
I was wanting a refund they told plss cancel the ticket but already bus time had passed it was 11:50

I booked a bus of gandhinagar baroda of date 24/06/2019. I have tried to make payment twice with dena bank debit card but payment not successfull was displayed. So i made payment with axis bank debit card then payment was successfully done. My problem is my payment with dena bank atm card is not done but money cut from that account twice because i retried. Total extra 236 rs taken by this site.

The scheduled departure time of daily from deesabus depo to morthal is 2;00 pm, but today the driver on leave. (This reason not given by controller, they only give asque) that's cause depo controller cancle this bus trip. Today's passenger for morthal is min 15 students girl, 8 person we, and villager 9. We request to controller for adjustment some other person but he denied. Before this on being asked, the controller said departure time has changed to 2:30 pm. And depo manager tried to avoid the question on telephonic talk on number[protected]. (I have recording). On this number another person received call and give reply as a manager not present right now call back latter.
This is not one time problem, mostly this bus irregular.
Check their gps system with their time and route and take action.
Strict action required against the depo manager, driver & conductor.

Dear gsrtc
We have booked ticket from red bus to travel from baroda to ahmedabad for 22/06/2019. We have conform tickets and seat number but still we don't abel travel by that bus because the conductor of that bus said we are not listed in their list and he do not allowed us to travel after that we complaint this to the depo office a d the person seating over their rudly said that we do not attempt for that bus and go over their to complaint.
As a lady with two kids i have fase a lots of trouble a miss behave from gsrtc staff
I attach a screen shot of my tickets and massage of gsrtc for conforming my tickets with this

I demand a refund for this mischief from your side

રાજકોટ જિલ્લાનાં ગોંડલ તાલુકામાં આવેલ ગામડા ની બસ ચાલતા બંધ રાખી દેવામાં આવે છે.. અમારા મોટા સખ્પુર ગામે સવાર બપોર સાંજ 3 વખત બસ આવે છે. ગામમાં થી વિદ્યાર્થી નોકરિયાત અને ધંધાર્થી દરોજ અપ ડાઉન કરે છે. સાંજે ખાલી એક જ બસ ૬.૩૦ વાગ્યે ગોંડલ થી મોવિયા થી શ્રી.ગઢ. કમધિયા થી મોટા સખપર નાના સખ્પર વિંજીવડ અને સનાળી (૬-૭ ગામડા) થી જાય છે. તેને ચાલતા મન પડ્યે બંધ કરો દેવામાં આવે છે.બધા હેરાન થાય છે.બીજી બસ ની સેવા ન હોવાથી બધા હેરાન થાય છે.તો આ બસ તો એક જ હોઈ જે ચાલુ રાખવા આપ શ્રી સાહેબને નમ્ર વિનંતી.જેથી ગામના લોકો રાત્રે મુશ્કેલી ના અનુભવે.

પ્રતિ સાહેબ શ્રી
આપ ને જણાવા નું કે આપણા રાધનપુર ના ડેપો માં આપની બસ રૂટ કીડાના રાધનપુર બસ કોઈ પુલ નીચે ચલાવતા નથી અને અમે લોકોએ તેમને નીચે ચલાવા માટે અમે જાણ કરી તો તે લોકો વિદ્યાર્થી ઓ ને ગાળો બોલી અને તેમને બસ નીચે નહીં ચાલે એવું કહીઉ આમ જો આજે તો છોકરા ઓ હતા કાલે અમારી બેન દીકરીઓ સામે આવું વર્તન કરે છે તો .આમરે લોકો ની સુ પરિસ્થિતિ થશે ...તાત્કાલિક જે કંડકટર તા 20, /06/2019
ના દિવસે હોઈ એમના ઉપર તાત્કાલિક એક્શન લેવા વિનંતી
સુ વર્તન કારીઉ છે તે અમારી જોડે તેનો વિડિઓ પણ છે
રાધનપુર ડેપો ...મેનેજર ...ને અમે દરોજ જાણ કરી છીએ પન કોઈ એક્શન લેતું નથી
આપનો વિશ્વાસુ
અરજણ ભાઈ .કે .આહીર
મો..[protected]

I wanted to go Mehsana from himatnagar.
I had to take this express bus and i am not complaining about that. I have problem with the time they take to reach. I took the expressway bus and paid almost double amount for ticket. And what i get is even less speed than a local bus. And also the bus driver is driving carelessly ignoring that someone might have some emergency. The express bus are not any different than local. Why are you taking double for that. I go regularly in the himatnagar-mehsana local bus on 5pm. Which do not go inside of the vijapur bus station so that no one get late. And this bus called 'mata no madh-zalod' which ilis an express bus and still going in the local bus station. How irresponsible of this gsrtc corporations.

The scheduled departure time of daily Intercity Bus from Vadodara Bus Depot is 6:45AM, but today the driver & conductor delayed the departure as they were late. On being asked, the driver said departure time has changed to 6:10AM. And conductor tried to avoid the question. This delay of 20minutes will cost one day's salary to working people like me who do up-down in this bus. Strict action required against the driver & conductor.

Ticket No - 196256

Date[protected]

Dear Sir
Maro PNR Number G28025659 chhe

Me Gandhidham to rajkot mate online tickets book karavel ane mane time 19:10 no Madel but bus 19:50 aavel.

Aa uprant bus MA charging point Kam karta nathi. He thi mare aagaty na Kam Atki Gayle.

Volvo sleeper hova chhta blanket aapta nathi.

Agar Ame Volvo ni service na paisha aapie chhie to uprokt suvidha madti nathi ane timing pan proper jadvatu nathi.

Amari complain nu yogya nirakaran karva vinanti

Rinkukumar
M. [protected]