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Updated: Oct 20, 2025
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Bad 😕 It seems that Gujarat State Road Transport Corporation [GSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 117

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F
Fazal Pathan
from Delhi, Delhi
Jun 26, 2019
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Address: Bus depo bardoli bus stand , surar, Surat, Gujarat, 394601

In bardoli bus depo, they have servel problem about bus pass, before 2 week our server has not working, all students have strugge about it, and also absence in our collages and schools, they are about 300 to 400 studerts are have not passes and that is why they can not come ni schools and colleges so plz resolved this problem. I hope we will solve this problem... Thank you
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    P
    Pankajsinhji Parmar
    from Mumbai, Maharashtra
    Jun 25, 2019
    Resolved
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    Resolved

    Address: DHANDHUKA, Ahmedabad, Gujarat

    સવિનય જણાવવાનું કે સોમનાથ ડિવિઝન નિ જેતપુર ડેપો ની બસ નંબર-GJ18Z4394 બસ કંડક્ટર જે રાજકોટ ડિવિઝન ખાતે બદલી ઓર્ડર માટે સ્ટાફ મિત્રો જોડે અસભ્ય વર્તન દ્વારા મહિલા સ્ટાફ જોડે બસ સ્ટોપ પર ઉતારવાની નાં પડતાં અસભ્ય વાણી નો ઉપયોગ કરતા રાત્રિ નાં સમયે મહિલા સ્ટાફ ને બસ સ્ટોપ પાર એકાંત માં ઉતારવાનું કહેતાં બસ માં બેસવાની નાં પાડી દીધી હતી.જેની જાણ સારુ છું તારીખ ૨૫/૦૬/૨૦૧૯ નાં રોજ ઉપ ડાઉન જૂનાગઢ થિ કૃશનનગર બસ નાં કકડકટર ને વર્તન સુધારવા વિનતી કરશો.
    +3 photos
    Jun 26, 2019
    Complaint marked as Resolved 
    [email protected] Mo.no.6355232976
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Jun 25, 2019
    Updated by Pankajsinhji Parmar     Conductor un behavior in ladies staff in rajkot.

    View replies
    Dabhoi deesa bus no gj 18 z 3804 have orignal time is 3:00 pm but its not coming on time still i am on platform its inform tgay its coming 4:00 pm means 1hours improve services take immediately action on it
    Reply
    Sir,

    Pass mate 3-4 divas ubha rahevu pade che. Ek divasma ketla pass nikle che pls check karo.

    Thanks

    Kalpesh chavda
    Reply
    Dear Sir,
    It's observed that in every bus station they charge for washroom(for ladies) but no where charge display.
    Please take necessary action it's chargeable or free if chargeable then please display Bord.

    Regards
    Jagrati
    Reply
    Ticket fare is 55 from bechraji to ahmedabad but I had two luggage bag. I initially paid 100rs for ticket but conductor didn't return change. If I asked he told remaining money is for your luggage.
    Inspite of asking tickets for those luggage he didn't give
    This is the way u treat people came from other states
    ### off G_____t transport.
    Reply
    Finally I received remaining amount after lot of arguments.
    Reply
    વરાણા હાઈવે થી બપોરે 12.47 કલાકે.હારીજ ડેપોની બસ હારીજ અંજાર નિકળેલ છે જે બસમાં મારે ભચાઉ જવાનુ હતું બુમો પાડવા છતાં બસ ઉભી રાખવામાં આવી નથી ડાૃઈવર અને કંડકટર ને બુમો પાડવા છતાં બસ ઉભી રાખવામાં આવી નથી નથી અને મારી સાથે કંડકટર દ્વારા અસભ્ય વર્તન કરેલ છે ખાનગી વાહન માં મારે રાધનપુર આવીને રાધનપુર અંજાર બસ પકડવી પડી છે

    conductor in correct behaviour - Comment #3636127 - Image #0
    Reply
    I was traveling in a bus from Rajkot to Gondal. Only Driver was there in mini bus without conductor.
    But very sorry to say his behaviour with one senior citizen lady was worst n inhuman.
    Administration must educate this driver for good behaviour with customers.
    Reply
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    1 found this helpful
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      N
      Nikulsolanki67
      from Ahmedabad, Gujarat
      Jun 25, 2019
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      Address: 203 patel vas,opp v.s hospital, ellisbridge ,ahemedabad, 38006

      I have booked a ticket from ahemedabad to surendranagar on 19/06/19 and pnr no was g28063214 at departure time was 11:48 pm. I reached the station on time but the bus not arrived. I asked the people of depo and told me there are no bus available and will not come.
      But i had booked tickets and my money was already deducted.
      I was wanting a refund they told plss cancel the ticket but already bus time had passed it was 11:50
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      View replies
      Today i book a ticket in selvas to savarkundala bus from Ankleshwar to Amreli. Money deducted from my bank account but i didn't recive conformation number on bus. Also check the status but its show faild. I just recived ob reference number - gs8542073
      Plz solve the prb
      Reply
      જામજોધપુર - પોરબંદર બસ સવારે ખીરાસરા થી ઉપદે એ બસ સવારે સખપુર ગામે મોડી આવતી હોવાથી અમને વિદ્વદ્યાર્થીઓ ને ભારે હાલાકી પડી રહી છે તરસાઈ થી અમારે બીજી વાયા બીલેશ્વર બસ પડકવાની હોય છે એ બસ નીકળી જાય છે
      Reply
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        K
        Kelvin Gameti
        from Mumbai, Maharashtra
        Jun 23, 2019
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        I booked a bus of gandhinagar baroda of date 24/06/2019. I have tried to make payment twice with dena bank debit card but payment not successfull was displayed. So i made payment with axis bank debit card then payment was successfully done. My problem is my payment with dena bank atm card is not done but money cut from that account twice because i retried. Total extra 236 rs taken by this site.
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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          D
          Dineshkumar Mali
          from Noida, Uttar Pradesh
          Jun 22, 2019
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          Address: Deesa, Banaskantha, Gujarat, 385310

          The scheduled departure time of daily from deesabus depo to morthal is 2;00 pm, but today the driver on leave. (This reason not given by controller, they only give asque) that's cause depo controller cancle this bus trip. Today's passenger for morthal is min 15 students girl, 8 person we, and villager 9. We request to controller for adjustment some other person but he denied. Before this on being asked, the controller said departure time has changed to 2:30 pm. And depo manager tried to avoid the question on telephonic talk on number[protected]. (I have recording). On this number another person received call and give reply as a manager not present right now call back latter.
          This is not one time problem, mostly this bus irregular.
          Check their gps system with their time and route and take action.
          Strict action required against the depo manager, driver & conductor.
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          View replies
          Without coumplate dress.
          Can not accept ten ruppe coin.
          Can not stop at stand.
          Not give change.
          Or miss behavior to all the customer.

          not any response from authorized person - Comment #3468255 - Image #0
          Reply
          Bus From Ambaji To Umargam
          Booking From Vadali To Bharuch GNFC ST STAND
          PNR no: G27849452
          Arrival time : 19:20 hr @ vadali
          my complain is the conductor witought taking us from my Point .and I am waiting 1 and Half hour this point (Vadali) and conductor call me to from Himmtnagar then he talk you may do what ever you like and cut the phone.
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            H
            Heemanshu Shah
            from Mumbai, Maharashtra
            Jun 22, 2019
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            Address: 34 B Parul Society,Near Zaver Nagar,, Waghodiya Road,Vadodra, Vadodara, Gujarat, 390019

            Dear gsrtc
            We have booked ticket from red bus to travel from baroda to ahmedabad for 22/06/2019. We have conform tickets and seat number but still we don't abel travel by that bus because the conductor of that bus said we are not listed in their list and he do not allowed us to travel after that we complaint this to the depo office a d the person seating over their rudly said that we do not attempt for that bus and go over their to complaint.
            As a lady with two kids i have fase a lots of trouble a miss behave from gsrtc staff
            I attach a screen shot of my tickets and massage of gsrtc for conforming my tickets with this

            I demand a refund for this mischief from your side
            +3 photos
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
            Jun 22, 2019
            Updated by Heemanshu Shah             I am so polite a d demand only refund for all the trouble and missed behavior from gsrtc
            Please inform how long you take to resolving my issues
            Jul 16, 2019
            Updated by Heemanshu Shah             Don't have any reply from your side what kind of service you provide to customer
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              D
              Divyesh Vaishnav
              from Noida, Uttar Pradesh
              Jun 21, 2019
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              Address: ૩૬૪૪૭૦

              રાજકોટ જિલ્લાનાં ગોંડલ તાલુકામાં આવેલ ગામડા ની બસ ચાલતા બંધ રાખી દેવામાં આવે છે.. અમારા મોટા સખ્પુર ગામે સવાર બપોર સાંજ 3 વખત બસ આવે છે. ગામમાં થી વિદ્યાર્થી નોકરિયાત અને ધંધાર્થી દરોજ અપ ડાઉન કરે છે. સાંજે ખાલી એક જ બસ ૬.૩૦ વાગ્યે ગોંડલ થી મોવિયા થી શ્રી.ગઢ. કમધિયા થી મોટા સખપર નાના સખ્પર વિંજીવડ અને સનાળી (૬-૭ ગામડા) થી જાય છે. તેને ચાલતા મન પડ્યે બંધ કરો દેવામાં આવે છે.બધા હેરાન થાય છે.બીજી બસ ની સેવા ન હોવાથી બધા હેરાન થાય છે.તો આ બસ તો એક જ હોઈ જે ચાલુ રાખવા આપ શ્રી સાહેબને નમ્ર વિનંતી.જેથી ગામના લોકો રાત્રે મુશ્કેલી ના અનુભવે.
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                A
                Arjan ahir
                from Mumbai, Maharashtra
                Jun 21, 2019
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                Address: daldi ta santalpur, 385360

                પ્રતિ સાહેબ શ્રી
                આપ ને જણાવા નું કે આપણા રાધનપુર ના ડેપો માં આપની બસ રૂટ કીડાના રાધનપુર બસ કોઈ પુલ નીચે ચલાવતા નથી અને અમે લોકોએ તેમને નીચે ચલાવા માટે અમે જાણ કરી તો તે લોકો વિદ્યાર્થી ઓ ને ગાળો બોલી અને તેમને બસ નીચે નહીં ચાલે એવું કહીઉ આમ જો આજે તો છોકરા ઓ હતા કાલે અમારી બેન દીકરીઓ સામે આવું વર્તન કરે છે તો .આમરે લોકો ની સુ પરિસ્થિતિ થશે ...તાત્કાલિક જે કંડકટર તા 20, /06/2019
                ના દિવસે હોઈ એમના ઉપર તાત્કાલિક એક્શન લેવા વિનંતી
                સુ વર્તન કારીઉ છે તે અમારી જોડે તેનો વિડિઓ પણ છે
                રાધનપુર ડેપો ...મેનેજર ...ને અમે દરોજ જાણ કરી છીએ પન કોઈ એક્શન લેતું નથી
                આપનો વિશ્વાસુ
                અરજણ ભાઈ .કે .આહીર
                મો..[protected]
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                  R
                  RAimAitch
                  from Ahmedabad, Gujarat
                  Jun 19, 2019
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                  Address: 384001

                  I wanted to go Mehsana from himatnagar.
                  I had to take this express bus and i am not complaining about that. I have problem with the time they take to reach. I took the expressway bus and paid almost double amount for ticket. And what i get is even less speed than a local bus. And also the bus driver is driving carelessly ignoring that someone might have some emergency. The express bus are not any different than local. Why are you taking double for that. I go regularly in the himatnagar-mehsana local bus on 5pm. Which do not go inside of the vijapur bus station so that no one get late. And this bus called 'mata no madh-zalod' which ilis an express bus and still going in the local bus station. How irresponsible of this gsrtc corporations.
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  View replies
                  PNR NUMBER :G27935496 JOURNEY DATE :[protected]

                  JOURNEY FROME : DAHOD JOURNEY TO : TALAJA

                  TRIPCODE :1955DHDKYVEXP51 DEPARTURE TIME:19:55:00HRS.

                  CLASS : GURJARNAGARI PICKUP POINT :DAHOD

                  PASSWORD :Cx93HvdD platforme no:

                  no of seats:20

                  mo:[protected] age : 33
                  Reply
                  I am doing daily up and down from junagadh to rajkot but today I have notice that bus drop the passenger at unnecessary stops like at college jetpur and I am feeling that current bus is local type bus though bus is gurjar nagari
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                    N
                    Nirav1845
                    from Vadodara, Gujarat
                    Jun 19, 2019
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                    Address: Vadodara, Gujarat, 390020

                    The scheduled departure time of daily Intercity Bus from Vadodara Bus Depot is 6:45AM, but today the driver & conductor delayed the departure as they were late. On being asked, the driver said departure time has changed to 6:10AM. And conductor tried to avoid the question. This delay of 20minutes will cost one day's salary to working people like me who do up-down in this bus. Strict action required against the driver & conductor.

                    Ticket No - 196256

                    Date[protected]
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                      R
                      Rinkukumar
                      from Mumbai, Maharashtra
                      Jun 17, 2019
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                      Dear Sir
                      Maro PNR Number G28025659 chhe

                      Me Gandhidham to rajkot mate online tickets book karavel ane mane time 19:10 no Madel but bus 19:50 aavel.

                      Aa uprant bus MA charging point Kam karta nathi. He thi mare aagaty na Kam Atki Gayle.

                      Volvo sleeper hova chhta blanket aapta nathi.

                      Agar Ame Volvo ni service na paisha aapie chhie to uprokt suvidha madti nathi ane timing pan proper jadvatu nathi.

                      Amari complain nu yogya nirakaran karva vinanti

                      Rinkukumar
                      M. [protected]
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                        R
                        Ratnesh Joshi
                        from Bhanpuri, Chhattisgarh
                        Jun 16, 2019
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                        Address: 23/1 Greencity,Mangrol, Junagadh, Gujarat

                        Somnath-Porbandar=Dwarka route bus ...driver-cum-conductor took half ticket of assistant..both are Ladies
                        Depot Porbandar
                        his number 8504
                        Phone number [protected]
                        Pnr Ticket no.154155
                        Date 16/06/2019
                        Ticket Time 17:28:24

                        Refund money as early as possible and persuade driver chum conductor not to tense passengers
                        +1 photos
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                          M
                          mayank sangani
                          from Mumbai, Maharashtra
                          Jun 16, 2019
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                          Address: Bharuch, Gujarat, 393002

                          Hello

                          My bus number 3895 -surat to Ahmedabad gsrtc Volvo. which is supposed to come at 3.20pm at ankleshwar. But it was came on 3.55pm and after that bus driver has stop the bus at ankleshwar station for 1 hour just because of waiting of another passenger. For 1 passenger he has waited 1 hour. We are 25 passengers inside. That means he has wasted our 25 hours. Who will take the responsibility of this?. And this bus driver has not any scenes to talk with the passenger. Because of his fault we have waited our time and when we argued, he spoke very badly and abusively with us. He has not any sense to talk with girls.

                          If you are not capable to take action on this then let me know i will forward this complaint to your head.

                          Thanks.
                          +1 photos
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                            A
                            aamirvora
                            Jun 16, 2019
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                            Address: Nadiad bus station, Kheda, Gujarat

                            Today I cam from my long flight to pick up the bus towards ahmedabad and I came to know there is nobody at nadiad bus station around 4:30 to even let the people know that there is no bus.
                            I am amazed with modi’s make in india’s step.

                            I don’t know how you going to achieve these.
                            Could I request your explanation please in this matter?

                            Sincerely,
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            View replies
                            Sir,
                            I would like to inform that ST depo padra in vadodara, gujarat pin code 391440 no bus from 4:30 to 6:45

                            In this time period, it seems to required 6 busses

                            Hope my application will be considered as first priority

                            And will be look in this matter

                            Thanks in advance

                            Regards,
                            Reply
                            Bus for ahmedabad from pune is always running late for 3 to 4 hr today my pnr no g27758096 Upto now It is not reached navsari
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                            We book a ticket for navsari to pune 11:55 pm which suppose to reache pune at 7 am. So we booked further jeourney accordingly. But now bus dealyed by 1.5 hours. So who will be responsible for this? And who will be reaponsible for connecting train that i will missed.
                            I want this complinent to be replyed.
                            PNR- G27829567
                            Reply
                            Hello Sir I am travelling from Diu till Baroda the condition of the bus is horrible no proper cleanliness of the bus seats are torn every window has litter, TV not working. mentioning the seat no also in the picture. Travel time started at 8:30pm I have also mentioned bus registration number

                            no officers on duty - Comment #3459840 - Image #0
                            no officers on duty - Comment #3459840 - Image #1
                            no officers on duty - Comment #3459840 - Image #2
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                              G
                              Gaurang Machhi
                              from Vadodara, Gujarat
                              Jun 15, 2019
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                              Address: Amulfed dairy, Ahmedabad, Gujarat, 380026

                              I am traveling from ahemdabad to vadodara in metrolink gsrtc bus. When I am purchase ticket from conductor (Manish Patel). I want two ticket of 120₹ but i have 500₹. So they I asking change but I had no change so I says no. And they give me change of
                              380₹ but they give 10₹ note was completely worst so i tell to change; instead of change(they have already good note available with him) they are tell me if you want ticket take these note otherwise gateout from bus and tell me bad word after i was also complaint tollfree number but they talk me to register online gsrtc website but I was trying for last half our but website link was not open then I need to complain in consumer complaint. So please take necessary action against this conductor and tell him they are on duty not working free. So working freandly or in system not rudely.
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                              I have traveled 10 time Palanpur to Ahmedabad in volvo bus.
                              Volvo bus every time go 1 or half hours late.
                              Reply
                              Hello GSRTC,

                              I am travelling till surat to ankleshwar in mini bus, this driver continuously taking in phone during toll naaka kamrej to ankleshwar, we 30 people traveling in bus l, he don't care about it, pleaese look in to the matter n kindly check it, hope for the good answer and stick action
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                                M
                                Mayur Devmorari
                                from Mumbai, Maharashtra
                                Jun 15, 2019
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                                Dear sir/madam
                                I am wait for bus in junagadh bus stand 9:40pm And now it's 01:11am but here bus not come now also. I ask in enquiry department he told me bus gone directly bypass. And second bus gave me a time from enquiry department 12:30am but now also bus not come. What I do now. Can I complain in narendra modi website?
                                My name is Mayur Devmurari. I am from veraval and I have one evidence to proof this on pessanger is also with me
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                At chikhli st depo.moniter tv for getting information about bus for passengers are installed at platform 10 and 11 such away that It can not read information. Installed at very high.I complained to depo manager; Ats valsad but did not get any positive response.I request you to need ful .Due to this public become very in difficult position
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                                I had to board bus from ankleshwar for mumbai at 4.am .We reached bus stop by 3.30 am and were wating for bus . After 4.am we enquired and found that bus had left the bus stop before departure time, around 3.15 without contacting us.and then after contacting conductor of bus somehow we were told they are helpless as they had already reached surat
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                                DATE 1.6.2019 GSRTC m-Ticket AHMEDABAD CENTRAL BUS TO AMRELI NAME KAMLESH PADIYA TRIP CODE:2300KSNVDYAX-P51PNRN NO:G:27660025 DEP TIME:23:45 SEAT NO:1 EXPRESS BOARDING PT:AMEDABADCBS1 TXN PASS:ppNGztwu amount:152:00

                                my no:[protected]
                                Email.[protected]@gmail.com
                                name: kamlesh padiya
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                                  V
                                  Vala Ekta
                                  from Noida, Uttar Pradesh
                                  Jun 14, 2019
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                                  Address: Rajkot, Gujarat

                                  I and my sister is traveling in the bus named veraval to vadodara, we are in this bus from rajkot nd app shows that bus would take 5:25 hrs to reach baroda. We sat from rajkot at 2:45 pm and its 8:51 still we r in navsari only we have another bus at 10:00 pm what we r supposed to do now. They should give proper information that how much time they'll take to reach the destination.
                                  And even people sitting on the rajkot inquiry bus station were not giving proper answer, they should be aware of timing if not they should provide true information not wrong!!!
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                  Recently I have visited Limdi bus depo and I have seen dirtiest platform condition ever of new bus station. And also plastic water bag's are available in the depo which is harmful for people health.
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                                  I booked tickets in Upleta to Kavant Bus. Date:31/05/2019 journey Rajkot to Baroda. Depart time saw in tickets is 19:15 but bus reach on 20:30. So I am mentally torched. Driver and condecter not given proper reason for bus late. Please give me a proper reason for bus late. And not a proper reason give me a refund for mentally torched.
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                                    V
                                    Viram Gadhvi
                                    from Morbi, Gujarat
                                    Jun 14, 2019
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                                    Address: Kutch, Gujarat

                                    Mundra Gsrtc depot, they have appointed such a person who is not aware of the stations, cannot use computer.
                                    Strict actions need to be taken against it please
                                    I asked for Nehrunagar ticket, he said no such station and keeps shouting.
                                    These people over here are not professionals, they behave like illiterate peoples, do GSRTC recruit such people, because they just spoil our image
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                    મારી ફરિયાદએ છે કે મે gsrtc ની ઓન લાઇન બુકિંગ
                                    sleepar ટીકીટ કરાવી હતી જેની જગ્યાએ સાદી બસ આવી હતી બાકી નુ રીફંડ મેળવવા બાબતે...
                                    બસ જોડિયા-જાલોદ
                                    બુકિંગ-ધોલ-ગોધરા
                                    Journey date 08/06/2019
                                    PNR number G27753071
                                    Trip code 1830JODYZLDSLP1
                                    Reply
                                    I book ticket online gsrtc app but bus is cancel on 21 may pliease check my refund pnr no is g 27318610 and second pnr no is g 27217935 please chek and reply me as soon as posibble.
                                    Reply
                                    I recently booked ticket from baroda to Ahmedabad but I didn’t get the confirmation of ticket and my money is deducted from my card.
                                    I want the money refund back to my account as there is no booking done for my travel
                                    My GSRTC OB reference number is GS8436720
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                                      H
                                      Harshil99##
                                      from Mumbai, Maharashtra
                                      Jun 14, 2019
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                                      My self harshil upadhyay,

                                      I booked gsrtc volvo bus for the date of 14th June, 2019 for 6:00 AM. From ahmedabad to. Bhavnagar and time for arrival of bus arscon Station is 6:15.. And i reach there before arrival of bus. But before we enter into bus.. Bus driver departs before taking us into bus..
                                      And because of the same our one hour is wasted and i need to take another ticket to travel..

                                      I attaching copy of my ticket. And also attending my uber ticket to show that i m reach there before time...

                                      I wasted my money as well as time..
                                      I request you to repay my money ASAP.

                                      Regards,
                                      Harshil upadhyay
                                      [protected]
                                      +2 photos
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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                                      Respected sir
                                      i have booked 20kg mango in one large box
                                      from date 7 june 2019
                                      number is[protected].
                                      still not reched to destination.

                                      bus driver not stand - Comment #3457759 - Image #0
                                      bus driver not stand - Comment #3457759 - Image #1
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                                        Rahulbor
                                        from Mumbai, Maharashtra
                                        Jun 13, 2019
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                                        Address: 396230

                                        Dear Sir/Madam,
                                        I had booked a ticket from dhule to silvassa but conductor reploes that bus will drop at vapi only & rest of journey we will have to travel by other GSRTC Bus but vapi to silvassa bus conductor does not accept the ticket nor she talks to head office call and was very very rude and she says that she is saying that she is doing charity what it means... she is an government servent
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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