Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Last updated Apr 22, 2024
Complaints 4387
Resolved
186
Unresolved
4201
Quick Links
Statistics
Share
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 119

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
D T Dave
from Mumbai, Maharashtra
Report
Copy

minibus not stop in front of hero showroom

Address:Talod, Sabarkantha, Gujarat

Dear sir, today I was waiting for bus to go himatnagar and one minibus come and I raised my hand for stop but driver did not stop bus why??

I am always sitting to the bus in front not of Hero show room while go to home time...

I think mini bus number 1007

Board - Talod to Himatnagar

Then after I called to ST depoTalod Depo
Fone no [protected], name of call handle Mr viram...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Romil Maheta
from Mumbai, Maharashtra
Report
Copy

require stop while customer raise his hand.

Address:Rajkot, Rajkot, Gujarat, 362001

My name is romil maheta. I was waiting for way to junagadh. One bus was coming but it was not stopped while i have raised my hand.

Gsrtc compain for customer "raise your hand and bus will stop and sit."

I thought that those campaign is not followed by bus karamsad to somnath bus at gurukul road rajkot at 1:45 p. M on wednesday.

Request you to take necessry action.

I am waiting for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My complaint is that l booked E ticket from gsrtc web site on 19/05/2019 at 5 50 a. m. My journey was Chhotaudepur to Lunavada my journey time was 6. 30 a. m. When I reached Chhotaudepur depot at 6.10 a. m. and inquired about my bus. The depot incharge told me that the scheduled of bus was changed the rute from chhotaudepur Modasa was converted in to chhotaudepur shmdaji and time was 6.a. m.
So I could not attend my travel.
...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sushil pithal
from Ahmedabad, Gujarat
Report
Copy

gsrtc meet with accident

Address:390016

Hello im sushil pithal from baroda [protected]. My pnr is g27110940
I was travelling on surat bhuj bus on 19/05/2019, 9.20pm from baroda to anjar
In ahmedabad bus meet with accident at approximately 1 o'clock at night we all are safe but bus was detained by police man after all this bus will drop us to ahmedabad gutamandir terminal. We all inform all the issues with gsrtc office person he told us i will arrange next bus in 10...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hitesh Kapta
from Mumbai, Maharashtra
Report
Copy

worst service at bhuj n nakhtrana

Address:SIX 25, JANTA COLONY, Kutch, Gujarat, 370201

Today I was travelling from Mata na madh to nakhtrana. From. Nakhtrana bus was to depart at 1.30 pm instead it started at 1.40 pm
Driver is answering time is of 1.30 pm ### tym was 1.40 pm
Than refilling tank. All this to be done before.
Than again at Bhuj I arrived at 3 pm
I asked at enquiry counter when will bus for gandhidham, but all giving vague answers, in 5 - 10 min.
No one at enquiry counter at Bhuj...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:302,ziya residency,, Near gorwa-fulwadi bridge, gorwa, vadodara, Vadodara, Gujarat, 390016

I have booked 2 online ticket of 17th may -19-7.00am from ahemdabad to baroda.I have cancelled my ticket before 7hours .still i dint receive refund.howmuch time it will take??

Detaill of ticket *GSRTC m-Ticket*AHMEDABAD NEHRUNAGAR to BARODA CENTRAL BUS STATION Name:keval shahTripCode:0700NHRNRBRDV46PNRNo:G27206551 DOJ:[protected] DepTime:07:00:00Hrs SeatNo: 3, 4 Class: VOLVOBoardingPt:AHMEDABAD NEHRUNAGARTxn Pass:YbEqQaGcContact...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
bhavin6050
from Ahmedabad, Gujarat
Report
Copy

misbehaviour of bus conductor

Address:umatownship - morbi, Morbi, Gujarat, 363642

Dear sir/madam

Today (18may2019 - morning) my parents traveling from new morbi to dabhoi by bus morbi-kawat.
I book 2 tickits online for that. Beging of jurny from morbi conductor misbehaviour with my father for why not come in bus stand instad to 2nd bus stand. (2 bus stop in morbi. Depo and housing.). Its not complsery to go in bus stand as we traveling always from 2nd stand housing. Also not mainsioned pikup point...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dhruv Mistry
from Mumbai, Maharashtra
Report
Copy

time management

Address:Ankur appartment vavol, Gandhinagar, Gujarat, 382007

Bus timing of gandhinagar sanjali is 2 pm which is specified in routien and also on red bus on date 18/5/2019 but the bus is still not here and it's 3pm the inquiry box is not answering properly and asking us to wait from last 1 hour.

There is no proper time management not any one is not giving any propper answer not even nagrik suvidha kendra

As it is summer and due to very much croud on gandhinagar depo and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikunj Devani
from Delhi, Delhi
Report
Copy

overloading of bus

Bus name : deesa to surat, i am doing travelling right now in this bus what i see that bus is loaded by conductor and manage to seated in bus gallery this is uncomfortable to me that at least in the reservation bus this should not be done. Why we are per-reserving seat because of that we can get possible facility and what your crew is doing liked this, so please try to improve this one as possible as!!...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radheshyam Sadhu
from Mumbai, Maharashtra
Report
Copy

passenger pass not issued due to non availability of application form

Address:Dhrangadhra, Surendranagar, Gujarat, 363310

At dhrangadhra st bus depot, 363310 dist surendranagar, official refused to issue new st bus pass for one month as per scheme of st corporation gujarat. From dhrangadhra to halvad on dated 15/05/2019 at 15:30 pm. With reason there are application form is not available at this st bus station.
Please confirm is it true or false? Why application form not available at st bus depot dhrangadhra.
Radheshyam[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Radheshyam Sadhu
from Mumbai, Maharashtra
Report
Copy

passenger pass not issued

Address:Dist surendranagar, Surendranagar, Gujarat, 363330

At halvad st bus depot, 363330 dist surendranagar, official refused to give st bus pass. On dated 15/05/2019 at morning 11.00 am. He say as no such types of service available at this st bus station.
Please confirm that why issuing pass service not available at halvad st bus depot. He also suggested me to go at dhrangadhra st depot because at halvad bus station is not authorized for issuing such type of monthly passenger pass.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suchit 4594
from Rampur, Uttar Pradesh
Report
Copy

ac not working in gsrtc volvo

Dear sir/ma'am,
I had booked 4 tickets of ac volvo from bhavnagar to rajkot.
However the ac has not been working in the bus since the starting of journey and no action has been taken.

Even though i had paid amount for ac bus i felt like traveling through regular non ac bus.

Here's my details:
*gsrtc m-ticket*bhavnagar to rajkot busstand (Shastri medan) name: atul saxena tripcode: 1115bvnrjtac45...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
snv.jan
from Pune, Maharashtra
Report
Copy

refund money for not get any confirmation.

Address:E/4/413, Siddhi Apartment, near Jiviba School, Ghodasar, 380015

Yesterday, i booked ticket from kamrej x road to ahmedabad ctm.
My gsrtc ob reference number is : gs8223128

After make a payment of rs.871 from credit card, it redirect back on gsrtc site and show again same gsrtc ob reference number gs8223128 and continue button. So i again click on continue button and make a second payment. It redirect back with success page.

So please refund my first transaction payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Priyanka vir
from Mumbai, Maharashtra
Report
Copy

misbehaving with a girl at midnight

Myself priyanka solanki.. I was only one ladies traveller left to gandhidham from rajkot. Bus left from rajkot @7 p. M date 15 may 2019... Please rectify who is conductor... I am traveling first time to gandhidham... So i book ticket one day before only for gandhidham... After reaching gandhidham i just asked him to help me for oslo circle.. I asked if bus will stop at there or not he said yes that's why i sat and wait meanwhile i check on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Santrampur, Panchmahal, Gujarat, 389260

Gsrtc patan to dahod gurjarnagri bus no gj 18 z 1514 is not stopping at vankanala stop of santrampur for pick up. As per approved pick up points vankanala is also pick up points for all the express/local bus.. But then also today patan to dahod bus has not stopped at vankanalapick up point. So please take actions against driver/conductor & inform me about the action taken....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dharmesh Khasiya
from Mumbai, Maharashtra
Report
Copy

refund money for not got any confirmation

Address:382421

I have try to book ticket 11 jan 2019 but i have try 2 time but money is deduct but not got any confirmation via mail or text message.
After i have call to gsrtc call center but his employee tail me try to book ticket tomorrow because of currently server is down so all of you facing same issue.

My ticket gsrtc refrence number :g24421232 and g24432907

After i have raise ticket in gsrtc portal erefund help...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dilip kathad
from Ahmedabad, Gujarat
Report
Copy

refund booking amount

Address:Sector 2D, 1721/2, Gandhinagar, Gujarat, 382010

મેં તા.12.05.2019 ના રોજ આપના પોર્ટલમાં વલસાડથી વિસનગર જતી બસમાં સમય રાત્રે 9:50 માં અંકલેશ્વર થી ગાંધીનગર જવા માટે ઓનલાઇન ટિકિટ બુક કરાવેલ જે બુકિંગ થતા જી.એસ.આર.ટી.સી. તરફ થી નીચે...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
D
Divya rout
from Jamnagar, Gujarat
Report
Copy

I am complaining about my ticket booking

Address:A 196 vrajdham society , near gayatri nagar, makarpura road, vadodara ,gujarat 390013, No address, Vadodara, Gujarat, 390013

I have booked a volvo bus in gsrtc app from baroda makarpura stand to ahmedabad nehrunagar from my hdfc bank debit card. But after success transaction with ref. No.[protected], the ticket has not been booked or confirmed but from my account the payment has been cut.. Kindly suggest when will i receive my money to my account back. Now i have checked my gsrtc app for viewing ticket booked, its showing failed with ref no gs818073....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chkoo
from Pune, Maharashtra
Report
Copy

reg. non received refund for cancellation ticket.

Address:129, Suman Sajni Co-op.Society, Nr. Jayant Park, Ghodasar, AHMEDABAD;-380 050., 380050

Sir,
I have already booked my tickets from bechraji to ahmedabad on 18.02.2019 for doj for 19.02.2019 and other was from ahemdabad to bechraji on 18.02.2019 for doj 19.02.2019.
Due to one tickets was wrong booked on 18.02.2019 from bechraji to ahemdabad. It was cancelled by me on 18.02.2019 i received message from gsrtc. Message is as under.
*gsrtc m-ticket* ur seat cancellation confirmed; doj: 19/02/2019, trip code;...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kalpeshr
from Mumbai, Maharashtra
Report
Copy

bus not stop for passenger on regular route

Address:388225

Dear sir,
Every day i updown from dakor to ahmedabad and i have valid pass for it. Yesterday we all are standing for a bus at night from ahmedabad hathijan (Ring road) there is 15 more passanger with me who already wait for same bus bus number gj-18-y-4103 bus regular stay or stop on station but yesterday driver coudn't stop bus for passanger and in bus route this bus stand is clearly mentioned then why shoud he didn't dtop the bus...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy