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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 121

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V
Vikki Shakla
from Vadodara, Gujarat
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high price

Address:23/24 aambavadi.ahmedabad, Panch Mahals, Gujarat, 389230

Respected sir.
Have a kind information that, near balashinor bapa sitaram hotel all bus stop their refreshing.. But in hotel food are not cheking any officer.. And prize is very high.. After all passengers are pey more that they brought any product.. So kindly check.. My name is one passenger... I[censored] not solve this problem.. So please inform me... And atlest please inform who read this complain... Not about how reaction at hotel by...
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Bhargav Vala
from Mumbai, Maharashtra
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refund against cancelled ticket

Address:Gita mandir, raipur, ahmedabad, Ahmedabad, Gujarat, 380015

Hi my name is bhargav and i booked my e ticket from ahmedabad to rajkot on 3/5/2019. From naheru nagar at 9.15 pm. I have booked ac volvo service the cost was 380 rs.
Same day i got message from gsrtc at 6.00 pm that trip was cancelled and i am eligible for get refund, still i am not get paid my amount.
Details are given below
Pnr : g26797866
Ticket id : pq81jn
Order id : [protected]
Trip id : gsrtc:2102abdrjtvlv46:11026:10250:1359:03/05/2019br...
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S
Solanki Jaydip
from Mumbai, Maharashtra
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samayasr bus na upadva babat

Address:At.Anand di.anand, Anand, Gujarat

Bus no time 1.45 no che to pn bus samaysar upadta nthi.. Nadiad thi amdavad ni bus to time 1.45 no che to pn bus 2.15 pchi j updvama aave 6 je thi musafaro ne garmi bhu halaki bhogvavani thay che.. Gana samay thi aa bus na driver temni marji mujab j bus upade 6.. Garmi na samay ma musafaro bus stand ma bus ni rah joi ne ubha hoi 6 pn driver upadta nthi. Jena karne st nigam ne nuksan thay 6...
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R
Ravi Joisar
from Mumbai, Maharashtra
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disappointing your service

Address:FLAT NO.A-302,VALRAMDHAM RECIDENCY,HARIA PARK,VAPI-396191, Valsad, Gujarat, 396191

We are book ticket from vapi bus station date:01/05/2019. Journey date:01/05/2019 from vapi to bhuj volvo sleeper bus, pnr no.2675516, code no.72995, seat no.25 & 26, passengers age:59 and 57, bus ticket fright:3336/- (Three thousand three hundred thirty six only) bus timing 20.00 (08 pm) but bus not arrived 23:30 (11:30 pm) and vapi bus station master will not responsible answer. We are pay two time auto charge for home to bus station and...
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J
Junedmultani
from Mumbai, Maharashtra
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no staff available at booking window

Address:Rajkot, Gujarat

At gondal bus station no staff available at booking window
I went at 10 am for book tickes but gsrtc staff sayed come at 2 PM there after i went at 2pm but window is closed I waited atleast 30 minutes in 44°c because I must want to book tickets.
One more thing when they booked my tickets they didn't ask me about how many male and female are there in the journey or didn't ask for any id but in my journey conducter asked me...
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L
L p Kalavadia
from Mumbai, Maharashtra
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regarding reservation

Address:Bhavnagar, Gujarat, 364001

I travel bhavnagar to surat with reservation pnr no g26656990 seat no 13, 14 booking as sleeper ticket on 28/04/2019, but when i enter in bus conductor saying me that this no is seating only not sleeper inspite of showing my ticket as sleeper me alot seating seat, entire night i suffer in my travel who is wrong? Online booking showing sleeper is wrong or conducto,
We both are senior citizen
Ilaben n kalavadia
L p kalavadiabr...
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Y
yashu29696
from Ahmedabad, Gujarat
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bus not stopping at stand iscon

Address:Ahmedabad, Gujarat, 380054

I had my tickets booked online 1 day prior as i had to go it was important. The bus schedule time was 10:00 on the 28th april. I was at the stand since 9:30. The bus didn't show up till 11. Nobody was there at inquiry counter as well. Then at 11:15 the bus came and went straight away. It didn't even stop. All the other gsrtc buses stopped there but this bus didn't even slow down. There is no place to complaint or no number to contact. I don't...
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G
Gaurav444
from Surat, Gujarat
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contractor bad behavior

Address:Gonda st stand Gondal, Rajkot, Gujarat, 360311

Gj 18 y 7218 rajkot to junagadh
Coundector batch no 939
Date 28/04/2019 time 7:49 gondal depo કન્ડેક્ટર ખરાબ વર્તન કરેલ છે...સાથે એવી ફરજ પડાવી છે કે કન્ડેક્ટર કહે કે હું કહું તેમજ થશે અને બસ મા મારુ ચાલે છે અને એસ.ટી બસ મારી...
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S
Steny ßulsara
from Sinor, Gujarat
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regarding long waiting duration for bus

Address:JALALPORE, Navsari, Gujarat, 396421

My mom got seat reserved in the bus travelling from ankleshwar gidc to navsari whose departure time was 18:45 pm but bus was nowhere in sight till 2 hours. Since my mom being heart patient the long waiting duration for the bus became tiresome experience for her. If anything happens to her then who holds responsible for any unwanted situation as there was no staff available on enquiry counter.....
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N
nagjibhai parmar
from Wankaner, Gujarat
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didn't get refund after ticket cancellation

Address:Decor art, behind vishal furniture, morbi-2, Morbi, Gujarat, 363642

My complaint is about refund not received for ticket cancellation of gsrtc. Ticket information is:
Tripcode: 1300rjtunaexp51, pnrno: g26268433, journey date: 12/04/2019,
Departure time: 13:00hrs, seatno: 13, 14, 15, 16, 17, total bus fair: 636.00

And ticket cancellation details are:
Cancellation date: 11/04/2019
Time: 11.30 am
Refund amount: 488.00

Even after a week my ticket...
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N
nirmesh1
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus driver did not stop at the bus station today.

Today, 26th april, i was standing at gh-2 for going at sola bhagwat in morning at 8 am.
I requested to stop gandhinagar - ghuma route, vehicle number tentatively 4670 but its driver did not stop at the bus stand. After this, i spoke loudly to stop and show my hand twice, driver looked at me but did not stop and went.
At same time, i tried to call gandhinagar depot for his matter bus there was nobody present.
You are...
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K
Kapil Daxini
from Ahmedabad, Gujarat
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hotel stopage

Address:Warsiya, Vadodara, Gujarat, 390006

Sir me bus number 2222 and 2220 surat dhanera me pichle 10 sal se travel karta hu or bus me har facilities milti he is bus ke driver and counductor bhi ache he and ye bus unja hotel pe khadi raheti thi us se dur ke passenger ko benefit tha q ki vha khana or fresh ho jate the par abhi stopage na hone ki vjh se bus unja depo me khadi raheti he vha kuch bhi milta nai he khane ke liye so aapse request he ki aap vapis se bus ko hotel me stoppage...
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R
Rita Vekariya
from Mumbai, Maharashtra
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bus not stopping

Address:Rajkot, Gujarat, 360002

Gsrtc bus are not stopping there bus at metoda (Gidc).
I am doing up down from there to rajkot and having always problem with bus because only sometime they stop at 8 o clock. So cannot able to reach my job on time. Even though there is stop why bus driver not stopping? Kindly take some step coz there are many people like me having problems with this.
Specially...
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D
deven prachchhak
from Mendarda, Gujarat
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bus stop request at ambuja

Address:362266

I am deven prachchhak, working with ambuja cement (Kodinar). I am traveling every day (To & fro) from veraval to kodinar and back.
At evening, una to keshod (Local bus) and una to keshod (Metro link - mini bus) pass by ambuja fatak (Highway) near at 7.00 p. M. Daily.
I put hand today (24/4/19) but they did not stop. Most of the days, they do not take passengers from ambuja fatak.

Please direct concerned depot...
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I
Ilesh kharadi
from Rajkot, Gujarat
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rude behaviour of the driver in bus no gj 18 z 3554

Address:36 Sangam Society Sapa Eoad, Panchmahal, Gujarat, 389001

As i approached the bus from sevalia, on 5.15 pm. I boarded the bus and stood in the corridor, the driver started shouting at me to go back. As there was no space to go back i told that there is no space, but he kept shouting at me.

If this is the way u treat ur customers i am taking this complaint to a higher level. If the sorry note is not submitted by the driver to me for saying things he said and the way he has behaved...
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deepbhatt3
from Mumbai, Maharashtra
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driver was very rude and used abusive language

Address:Ahmedabad, Ahmedabad, Gujarat, 382480

I am a regular traveller of gsrtc volvo. Today i had a worst experience with driver for the first time.

While traveling from vadodara to ahmedabad on date 21 april in surat to ranip bus, i told driver (Old man) to let us get down at traffic signal near shashtri nagar which was closed for 58 seconds so it was not causing delay to bus. I requested him in very gentle tone 2-3 times and in respectful language and he refused very...
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Bhranti banker
from Bardoli, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not after 21 days

We booked tickets from ahmedabad to baroda on 24/3/2019 vide pnr no-g25981531 but transction failed and booking was not successful. So we booked another ticker with pnr no-g25981752. But when we reached station conductor told us that both bookings were confirmed. No msg or email was received for pnr no-g25981531 for successful booking. So as a loyal customer i request you to refund amount of rs.477/- to my account for failed booking.
br...
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P
parmar pratik
from Jamnagar, Gujarat
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lost our gold in journey

Address:Mahavir Nagar Pase, Shrinathji Apt.,new Kosad Road, Surat, Gujarat, 394107

Me and my mother travelling in bus surat to lunawada. We gold in our bag, but when we reach at our destination our gold nd 1500 cash is missing from my mother's bag

This fraud is between journey of surat to lunawada please help us for find our gold we have bill of 2 item of our gold

There is a all bus booked already so there is easy to find criminal please take action againt him to get our jewelery back....
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A
anjayp8866
from Mumbai, Maharashtra
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bus late to refund money

Address:Vadodata, 391760
Website:Gsrtc

Im booking Bus chanasma to vapi on[protected]:17)time and journey date[protected]:05)from vadodara to pick up stand but bus is no Present on time and im waiting 3:30 hors but no bus come, and im Journey with other Objects so sir/mem please refund money 286/- deducted for ticket.
My ticket and Other bank deducted referance number is attach with screen shot under below....
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R
rohit chandnani
from Ankleshwar, Gujarat
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bus schedule

Address:Ahmedabad, Gujarat

Today i am travelling from ahmedabad to gandhidham in gsrtc volvo pnr: g26362511. The was scheduled for pickup at 1:00 pm, but all thanks to gsrtc service that the bus arrived too early at 3:00pm. As gsrtc has the tag line of quick travelling they proved that. Waiting at bus stand for 2 hours without getting informed and even on asking nehrunagar station they told that ask the same on geeta mandir station and gave the number which always...
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