Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Pnr number : g25290959
Date of journey : [protected]
Service start place : surat
Service end place : palanpur
Journey from : surat
Journey to : palanpur central busstand
Boarding point : surat

Class : sleeper
Departure time : 9:00 pm
Trip code : gsrtc:1945nvsplnsl30:1831:2:1234:[protected]
No. Of seats : 2 (Adults=2; children=0)
Seats no/s : 5, 6
Passenger...

Since the open spacein new gsrtc bus station of rajkot where i was parking since past 2 years was declared as no parking zone i started keeping my vehicle in paid parking area where i charges for parking more than 12 hrs is rs.30 which i accepted and was paying since past 1 week. However today suddenly i was told i cannot take vehicle after 9 pm where my job allows me to reach back by 10pm only. I feel the paid parking agency is taking excess...

Dear sir/madam

I, the undersigned had booked 5 tickets in sleeper coach from nasik to baroda for the journey date 12/2/19... The details are as below...

1] pnr no: g25045580
Ob no: gs7459616
Trip code : 1700shrdnhrnr30
Class: sleeper
Route no: slp30
Service from: shirdi
No of seats : 4
Jouney from nasik to baroda
Seat no: 1, 2, 5, 6
Total...

Hello i booked bus ticket on 30 mar.2019, from vadodara to bhinmal (Surat zalore) bus arrival time is 7:50pm at vadodara central us stand, but i will be there till 8:45pm bus didn't arrived, when i ask for inquiry office they don't have any information.
When i am try to cancelled my book ticket but gsrtc application display cancellation time over.
My pnr number in :- g26053533
Email id :- [protected]@gmail.com
br...

Yesterday on dated 31/03/2019 approximately at 21:39 pm i sat in bus no gj18z3032 from santalpur to gandhidham.

The conductor gave receipt of 152/-.
He returned 40 rs back. He didn't give 8 rs. When i asked for 8 rs he asked give 2 rs change then i give 10 rs. I asked him write 8 rs pending on back of ticket so that i could collect from st deposit. But he denied to even write on back of ticket.
He began to use...

Hi, today i have booked your bus for traveling o[censored]daipur but bus was late by 1 hours and more. I have tried too many called to your help center but only 2 time it was connected and after connecting to the customer care, they are saying that our internet is not working so wait for bus it will come.
Please resolve your bus service and it facility. It just wasting time of the passenger. Due to this type of ridiculous error, passenger...

Hi,
Due to one fail booking of which amount has been already debited, just to confirm about my booking i called up to gsrtc customer care. The person who was on other side was a female and she was so illiterate and manner less to talk to customer. Moreover she used a slang language to me and when i asked her name to complaint about this, then she cut the call. Due to company's website this fault has been created and adding such behavior...

Dear sir i have booked ticket online from ahemdabad to bhavnagar gsrtc luxury bus on 22 march 2019. Rs 241 deducted from my account but tickets booking not done ans also not get refund rs.241.. Pls help as soon as possible.. My i'd is :- [protected] and i have no any pnr number and can't see seat on history of redbus. Pls help and when i get my refund money...

Devmurari one of you employee working at inquiry counter is very arrogant. I asked four times politly what is the time of this bus but he did not replied. My father asked me what did he said i said "nothing he is not answering" then he shouted and used abusive words for me and my father i can not mention here i want to lodge complain agaist him for insulting me and my father publicly and gave us mental agony.

If gsrtc will...

I booked tickets from ahmadabad ranip to baroda

First i booked then rs deducted from bank account but not any message and mail related tickets

So i booked another tickets this was success full

When i reached to bus-stand then conductor told me that 4 tickets booked by you at same name of 2 persons

When i called gsrtc they told me if same name booked 2 tickets then we will refund...

I booked tickets from baroda to ahmedabad volvo

Due to strike bus was not come it was not ours faults
I am complaining against refund but there was no any refund plz help

When i called gsrtc they told me if same name booked 2 tickets then we will refund you but still no any refund and customer care call not connecting
Date : 22/02/2019
Almost 1 month

Pnr no : g25339511 br...

Dear sir
Maru name sharma bharatkumar
Date 24/03/2019 lunawada thi mari nani beby ne mammy lai bus nomber gj18 3509 lunawada to santrampur mini bus ma... Chadata hata ne ledy condector karani bus ubhi hati avu boli... Badha same amara jode... Na bolva jevu ane tu6adi bhasa ma vat kari... Tamare jaya kehvu ho kaho dc ne kehvuto kaho... Dc sir... Bik nqthi eva matha bhari... Yogya pagala leva......

Hello,
I had boom bus ticket pnrno :g25823059. That is cancelled automatically, i didn't get any updates after that so i have called to gsrtc customer care, i give her to my booking pnr and ask that when i get my refund. But she's behavior is so wrong and she cut call. I have complain about gsrtc services and gsrtc staff. I didn't get my refund back....

Bus- Ahmedabad to shirdi is not arriving on time in saputara, bus never come in bus depot as per local vendor of bus station in saputara, driver is drunk, they stop their bus on private dhaba for longer time and not arriving at bus depot at saputara on time. Please call me on [protected], [protected]. Driver don't drive bus in bus depot and drive directly from bypass. They don't care about reservation of passengers.
[protected]@gmail.combr...

I travel from nehru nagar ahmedabad to surat often and always i observed that one blind man have to struggle so much to go home as many bus comes and say no place and on the contrary he is eligible for spacial seat and i my self check twise someone else always sitting on spacial seat now conductor argue tht blind man if he sit from the point were bus start then only he get place such a stupid rules were normal people get all rights but this...

On date 23rd march 2019 i am traveling from ahmedabad to surat bus time from 16.00 and the bus condition is not upto service seats and curtains are dirty and so many mosquitoes and it need to clean we pay 511.00 to sit in cleam place and for hygiene we not receiving that very much disappointed
And online rates shows rs. 470.00 and in bus we pay 511.00 please change price online too...

Hello,
I am keyur shah. I have online booked bus baroda to modasa. Bus name is malsar himmatnagar. Time is 8.15am.

I have booked tickets for my family. We have enquired bus platform with enquiry officer and we have been wait for 15 min on baroda bus stand for booked bus but bus not came. Bus was leave the busstand without notify us from different platform. We have keep next bus and i have attached ticket ref and booked...

I had booked e ticket from ahmedabad to rajkot on 22/03/19 with pnr no. G25911992 for 2 pessenger of senior citizens.. Time :23:30. With seat number 7&8. We had booked e ticket as sleeper class.. But while journey it is seating class.. We booked tickets for my father had age of 76 & 67.. They suffering a lot while night journey.. If it is seating then why in gsrtc website it is shows as sleeper class. For this kind of mistakes of your side...

This is to inform that in our govindwadi isanpur area bus no :gj01et3148
Was driving bus with over speed we were rescue by the goodwill otherwise ur driver would have dash us and afterwards he stopped the bus and the driver was misbehaving and speaking abusive bad words infront of ladies so take care of that bus because i cannot bear such notions and take care of your bus as well as bus driver as soon as possible...

I have booked ticket from ahemedabad ctm expressway to umargam on date 24th feb 2019 for journey dated on 26th feb 2019 through gsrtc android apllication, bus journey name ambaji to umargam class sleeper my booking reference no gs7586541 & gs7586968 and completed payment reference through hdfc rupay atm, payment has already deducted from my account i was tray second time, and second time also money deducted from may account but still no booking...