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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 127

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Y
Yaksh Patel
from Disa, Gujarat
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due to st strike ticket cancellation

Address:380008
Website:Paytm and GSRTC

I'm regular traveler of bhuj, kutch yesterday i booked 2 tickets of bhuj... Krishnanagar naliya bus... Due to strike i already cancelled my ticket with bus conductor but still didn't get msg related to bus ticket cancellation... I want my money back
It's so ridiculous... If you want to to do strike let your customer know by news channel, msg etc... I want my money back.. I didn't take the seat and cancelled my ticket with the bus conductor......
+2 photos
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S
Saudamini Wagh
from Pune, Maharashtra
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bus service concern

Address:Nashik, Maharashtra, 422001

Dear sir

Today dated on 20 feb 19 due to sudden strike your bus service not working though i have a e ticket booking but it's get cancelled.
A very very poor, hopeless, bad, worst service from gujrat state.
Please don't use sir narendra modi name to hide all your inability.
Try to improve your performances by providing better service to comman man.
At this moment surat gsrtc office contact no. Also...
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J
JPRathod
from Ahmedabad, Gujarat
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not stopping of bus at tarapur on today

Gsrtc express bus veraval-vadodara has not stopped/ breaking today at tarapur stop at about 10.30 am, while i am showing my hand to stop it at tarapur. It has been continuously shown that most of the drivers are doing his job on his way. It is very serious matter and also lower the value of gsrtc service and lower trust of passengers on your service...
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P
Patel akshayj
from Vadodara, Gujarat
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I'm complaints about bus inconsistent.

Address:388250

To,
Nadiad depo manager,
Nadiad.

Dear sir/madam,

I am complaining from thasra about inconsistent bus timing. I am talking about dahod - borashad bus.
This bus arrival time at thasra is 7:30a. M and the bus arrived 8:15a. M onwards day. Also the bus is full of people no space to sheet. I am travel thasra to anand daily and many people are standing with me and wait and wait for bus. So please...
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P
Prashant Ruparelia
from Ahmedabad, Gujarat
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irrelevant stops which are not included in route

Address:Rajkot, Gujarat, 360050

This is mr prashant.
I am traveling ahmedabad to jasdan and my family and i started journey at 6:35 instead of 6:10 which is actual bus timing.

Other thing is the hault which is which is half n r which is terrible. One more thing is driver and conductor do one stop at one tea stall near vichhiya which is jay meldi tea stall. Which is totally out of rule. All passengers suffering from this irregular and unreasonable...
+3 photos
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J
Jaydeep Chabhadiya
from Surat, Gujarat
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bus not arrive at time and full house bus

To,
Bhuj depo manager,
Bhuj

Dear sir/madam,

I am complaining from morbi about inconsistent bus timing. I am talking about bhuj-jamnagar bus.
This bus arrival time at morbi is 7:15pm and the bus arrived 8:15pm onwards daily. Also the bus is full of people no space to sheet. I am travel morbi to jamnagar daily and many people are standing with me and wait and wait for bus. So please take...
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M
Maheshbhai prajapati
from Surat, Gujarat
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I have not done journey. I want refund

Address:Gandhinagar, Gujarat

I have booked 2 tickets from surat to tharad on 17th of feb. But bcz of some technical issues
It booked from thara ddr to surat i didn't know that and then i cannot done journey so i want refund. My pnr no is = g25242687. And there is also some other technical problems. Please do something.
I want my refund as soon as possible in my bank account....
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S
SHANKARIYA MAYUR
from Jamnagar, Gujarat
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rash driving in city

Rash driving even it's entered in ahmedabad city. The actually thing was happened that driving was very full speed n speed breaker arrived. Driver had shot break and turn the handle, i and other fall down from sofa and steel ladder pipe stroke on my private part.
Tell me if they will driving same then who will be responsible?.
Please find ticket details below....
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N
nishant vishani
from Surat, Gujarat
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bus not stop at station

Address:Kutch, Gujarat, 370205

Dear sir,
I am handicapped person resident of adipur gujarat, i daily up down from adipur to bhuj but every day one local bus bhuj gandhidam bhuj not stop at meghpar kumbharni station of adipur kutch, local mls bus should stop at every station where passengers stand abd at meghpar kumbhardi there is a proper station is made by mla with cost of 1, 66, 000 rs. But still mls local bus bhuj gandhidham bhuj is running between 9:00 am...
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J
Jaydeep Barad
from Jamnagar, Gujarat
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irresponsible bus conductor

The conductor didnt stop the bus for even 30 seconds... We had reservation so when i asked him about the reserved seat... He said it's not the same bus which you are looking for.. And he just didn't respond properly and we missed the bus now.. The bus timing was 9: 30 pm from ahmedabad and the bus route is chota udepur morbi gurjaranagari bus... I appeal you to take strict action against the bus conductor...
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H
harshit0609
from Ahmedabad, Gujarat
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I might have lost my wd harddisk

Address:395004

I was travelling to ahmedaba from surat on 11/02/2019 volvo departures from surat at 6:30.. I might have lost my wd harddisk which was in blue color cover.. Plz revert if you have any information

We have very important data in it and we really need it badly if anyone found that in bus or submitted it to any office it would be really great for me..

Plz revert back if you have any information of it...
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M
Manoj Gundalia
from Surat, Gujarat
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refund of cancelled root bus ticket money

Address:Surat, Gujarat

Sir,

I have made reservation from surat to junagadh in gsrtc bus in class express on 02/11/18, but on that day the bus didn't come. I asked to enquiry office, surat, they told me that refund will automatically transfer in your account within one month. After one month i again asked about the matter, they didn’t give me satisfactorily answered. They told me trip was cancelled. My ticket details as below.
Surat to junagadhbr...
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C
CHAUHAN DIGVIJAY SINH
from Ahmedabad, Gujarat
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for timing of godhra to sanjeli bus

Respected sir,

No one bus timing after 18:30 for godhra to sanjeli. More & more timing defence of two bus (18:30 to 01:50). Please kindly arrange more bus for this root around 21:00.

We want the support of you for safe our family to night hold on busstand.

We always respect gsrtc for their good job. It's my one complaint for me, my local people and the hole trible area's humans

Please...
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S
sachinshah007
from Mumbai, Maharashtra
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ticket confirmation on mail still not allow seat in bus

Address:425413

Dear sir,

I have made reservation from ahmedabad to taloda in bus chopda mh

I have made reservation for seat no 17 and 18 and thereafter i cancelled under partial cancellation one ticket and received current travelling passenger mail on 11:05 pm 16/02/2019 after cancellation

Now passenger boarded in bus and not given seat and also help center not does not help and said go for refund, the passenger...
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S
Sharad Ghuge
from Arambol, Goa
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I am complaining about refunds.

My complaint is that i had booked 2e tickets for the journey from ankleshwar gidc to sinnar, class sleeper on 13/02/19, but on that day sleeper bus didn't come, seater bus was come. I asked to conductor, he told me that register a complaint for refund so i am giving details as below.
Pnr no is g25142831, trip code, 1500nhrnrshrd30, gsrtc ob, reference no is gs7497908.

So please refund the amount.
Thanks and...
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V
Vijay K2012
from Surat, Gujarat
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the worst behaviour of bus conductor

Address:380052

Respected sir,
Complaint for bus number gj18 z4764.
Deesa junagadh.
Date 15 feb 2019

Currently i am travelling from ahmedabad to rajkot. I have booked 3 tickets from deesa to rajkot. My mom and sister got their seat and i was unable to join them from deesa.. And i joined them from ahmedabad.. During that time the bus conductor's behaviour was pathetic and unacceptable. I have paid money to state transport...
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J
Jiten K. Chavda
from Vadodara, Gujarat
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customer care officer can not answer properly

Address:Jamnagar, Gujarat, 361001

Respected sir,

My name jiten. I am travelling on 15 th feb 2019. Jamnagar to mandvi.
My route no. Dwkjmngddmdv
And my pnr number is g25198469.

My complaint is when i have booked seet online but when i am traveling the bus seat are not are available as per orgenogram and when i am calling customer care officer she did not given answer properly. I am calling more then 3 times but she is cut my call...
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S
SANJAY LAVADIYA
from Bhopal, Madhya Pradesh
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smoking in bus

Bus no gj 18 z 4201
Rajkot-gondal-amreli route
Gondal depo bus
Customer is doing smoking in the bus.
Date - 15/2/2019
After telling to customer, customer is not support. Please provide alternate solution so people are thinking twice before doing smoking in bus.
Give more power to conductor so conductor can charge the customer.
Kindly look the matter...
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M
mohsin devjani
from Bhopal, Madhya Pradesh
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booking related

Address:Valsad, Gujarat, 396191

Sir mera vapi se booking tha 10/02/2019 ko bhavnagar ka vo bus vapi depo nahi aayi aur me ratko 3 baje tak vapi depo me raha aur sathme ledis bhi thi aur condutur ko call kiya to co batata he k ham naye he hame malum nahi he k depo kidhar he sir please iska replay dijiye
Vapi to Bhavnagar
PsngrName: z m rajani
TripCode: 1900DADARBVNACS
PNRNO: G25093753
JnyDate: 10/02/2019
DepTime: 10:35 PM
SeatNo:...
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A
from Vadodara, Gujarat
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refund of failed transaction

Website:gsrtc.in

I have tried to book ticket of gsrtc Volvo bus from vadodara to ahmedabad on gsrtc site on 12/01/2019. Amount deducted two times as I tried twice .
l got msg from my bank for deduction of amount with reference no. [protected] and [protected] for gsrtc23988.My name is Parth Sheth . I tried to contact via phone several times but fail to contact .I also mailed to them but still today I have not got any response from them....
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