Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

My name is patel mausam and i live in khanpur located near dehgam. My complaint is whenever i try to get a student pass in dehgam branch with necessary documents always officer ask me to get unnecessary documents and wastes our 4 to 5 days and also the timing to get pass is worst it starts after the college time and end before the college time. And officer always screams on every one so i kindly request you to get a intelligent officer.br...

Mo : [protected]

Ref. No. GS7369835

Respected sir,
My reservation booking is failure for some reason please refund my rupees

Date : 26/01/2019

To transfer
Inb gujarat state road transp gsrtccorp payments

Mentioning e-ticket reference number

GS7369835

Pssenger name :- 1)Rashmiben Gosai
2) Hansaben Gosai
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I am travelling in a volvo gsrtc bus from vadodara to ahmedabad (7:30 pm). I and other passengers had made a complain about non-operation of charging points in bus. The driver behaved very rudely with all of the passengers and i think we all never paid to face such bad behaviour of the driver and also not to get this incomplete services. It will be highly appreciated if the gsrtc will look into it and do the needful....

Gandhinagar to himmatnagar has to map km is 62 by. Two station but. My ticket has to 83 km and he have to charge from 83 km. How is it possible. Only gsrtc to 83 km and other people hav to 63 km in map. It has to make to all people # on charge to 83 km all the person. I need to help from media another you don't the resolve this problem and don't show me too....

The driver of the bus and the conductor is holding the bus at some weird hotel named : (the grand rushi restaurant and hotel) on the highway at charakhadi bypass near virpur (jalaram) for half an hour to have their dinner since last one month hence causing risky situations for passengers. Also the passengers reach late to their destination. Kindly stop such unauthorized malpractices. These practices cause problems to passengers.
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My self bhavesh agarwal
I am complaining about the bus which from deesa goes to mount abu. Where i live that is iqbalgadh is 1 kms away from highway where this bus have to come to pick up the passengers but driver always fails to come inside even passengers go on highway to catch the bus but driver doesn't stop to pick up the passengers this is there so called attitude please take action against him. Passengers have to faced so many...

My complaint is about refund not received for ticket cancellation of gsrtc. Ticket information is:
Tripcode: 1900srtskdslp15, pnrno: g24086486journey date: 24/01/2019,
Departure time: 19:00hrs, seatno: 7, 8, total bus fair: 712.00

And ticket cancellation details are:
Cancellation date: 19/01/2019
Time: 9:00pm
Refund amount:602.00

Even after a week my ticket cancellation refund...

Booked online ticket from gsrtc.in, payment was successful (Money deducted) but after that site was hung and no confirmation provided by the online site.
Journey date:27.01.2019 (Today)
Gsrtc reference no. Gs7376584
Internet banking payment reference no. Igafgtolc8 (Sbi), time of payment: 00:24 am on 27.01.2019
Bus: surat to jalore (1700srtzlrslp15)
The gsrtc has not provided any email address where one...

Gsrtc bus gj18z2339 diu-daman sleeper coach bus is in very bad conditions, almost 50 % of windows are broken and not close properly. Some of are jointed with nut and bolt but due to this they are not close properly. And my journey on 25/1/19 in night it is horrible due to wind coming from in. Also 80% of curtains are missing and bus also not have cleaning from few days....

Dear sir,
I have booked ticket online from Ahmedabad Nehru nagar to Vadodara central bus station on 12.11.2018 for Volvo Bustime 10:30 AM (13.12.2018) and my Rs. 231 deducted from my account but booking not done and also not get refund of that money.
Pls help as soon as possible to resolve my problem.
I have book ticket from gsrtc website.
Transaction id: SB498800

From Ahmedabad Nehru nagar to Vadodara...

Today I tried to book online ticket from BHINMAL (Rajasthan) to Vadodara in Jalore to Surat GSRTC Bus which passes at 8.15 pm from Bhinmal (TRIP CODE: 1830ZLRSRTSTG30). The payment OF INR 291.00 was successful from my netbanking SBI account but after that site was hung. No update provided about booking. I tried to contact GSRTC CUSTOMER CARE NO. but there was no option for asking or confirmation of query. No email Id is provided in the online...

Respected sir

Subject : unnessory stoppage of bus no gj-18 4552.

I naveen tanwar today's morning going to amreli and waiting for bus on neswad chowkdi... The regular sttopege... As the regular serviceman waiting for bus. I also stopped there and joined with them as suggested by an service man. But the driver mr. A a ramanuj did not stop the bus there. There after i followed bus till chakrda chowkdi and there...

Complaint about refund o[censored]nbooked tickets of reference number
Gs7221120
Gs7221617
Gs7220985
I booked online tickets for my journey from ahmedabad to rajkot on 12th of january. I dint get any message about any confirmation about the tickets and my money were deducted. Its already 12 days and i haven't received my refund yet. Just wanted to know when will i get my refund.
Thank you....

Dear sir,
I have booked ticket in gsrtc m-ticket*pardi vld to vadodara central bus stand name: priyank kishorbhai vachhani tripcode: 1730vpidhdgjr46 pnrno: g24660693 doj: 21/01/2019 deptime: 18:00hrs seatno: 19, 20 class: gurjarnagri boardingpt: pardi txn pass: 7m5baxcp ourney date: 22/01/2019
Trip code: 2100jfdksnslr30
Departure time: 21:30
Gsrtc ob reference number:- gs7313964

Rs. 364 was diducted...

I'm traveling from ahmedabad to rajkot via gsrtc volvo bus number gj 01 et 3969 and ticket number is 022312 at 20:50 pm. Travel date - 23/01/2019.

I don't know driver's name

Driver takes 50 min hold to restaurant without any information us.

After 50 he came and behave very rude and said we have do hold what ever time we takes. You cannot tell me if you have problem directly complain to gsrtc....

I am handiap 60% locomotiv disabled travelled in ahmedabad porbandar trip for rajkot on 21/01/2019. I asked conductor for ticket nehru nagar to rajkot but conductor has given me ticket up to porbandar while asking him why this ticket is made up to porbandar? He replied that their division will hain more revenue but it was not fair. Then he misbehaved with me and forced me to stand up, it was very difficult for me to stand while running bus....

On 20/01/2019. I have reservation for gnfc township Bharuch to HALOL in Bharuch to santrampur bus..but that bus don't come on time. On reservation tickit time for departure was 13.40. i wait for that bus from 13:15 to 13:40 but that bus not came on my bus stop.than i inform to bus stop officer. That officer trying to bus conductor contact no but he didn't get from bus tracking system because bus conductor mobile no not mention in that bus...

I travelled in surat jamnagar trip for rajkot on 19/01/2019. I had reservation ftom baroda. I asked conductor of bus gj 18 z 2164 to wait some time on baroda depo. As i wanted to go washroom. He misbehaved in public with me.
He has done a very ride behaviour. I hope i will get the response.

I want him very serious action against him. They should behave politly....

As there is less frequency of buses between manavadar and junagadh which is not able to meet the requirement. As many people are daily doing up - down from manavadar to junagadh. So, for them it would difficult for them to travel. And specially at the time of any festival like mahashivratri or parikrama there is too much of traffic. So i would just say that please first have a look on frequency of buses between manavadar and junagadh and...

Dear sir,
I have booked ticket in gsrtc app from rajula to ahmedabad bapunagar sleeper coach on 19/01/2019.
Journey date: 22/01/2019
Trip code: 2100jfdksnslr30
Departure time: 21:30
Gsrtc ob reference number:- gs7313964

Rs. 216 was diducted from my bank of baroda debitcard but booking not done and also not get refund of that money.
Pls help as soon as possible to resolve my problem.br...