Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

We all know that gsrtc employees were on a strike from 20th feb to 22nd feb 2019. Bus service was resumed from 23rd feb morning. All the passengers were dropped at a bus depot at 12 midnight. All passengers had faced lots of problems due to this strike. Private vehicle owners raised high amount for transportation fare. Many routine passengers of gsrtc including me have monthly passenger pass. Instead of having pass i had to pay high amount to private vehicles. What is our fault? All monthly pass holders must get compensation because instead of paying we had no service available. We must get extension for 2 days from the date of validity of our monthly pass. I expect true understanding from the gsrtc and request to compensate to all monthly pass holders against unavailable service during strike.

Dear sir,

On the date[protected] time 00-30 am i was at himmatnagar bus depot and i want to go to krishnagar near idar.

There was an bus from surat to idar express bus. I have entered in that to go to krishnagar and i have requested bus conductor to stop it at krishnagar but he replied that it's a express bus and it will not holt at krishnagar. I again requested him that please allow as it's a midnight and it will be helpful for me, but he didn't conveniced and replied take next bus.

Next bus timing is 1-07 am...

Can government are not supportive at this type of condition...?

Pls reply...

Apana ambaji depo ni gj-18-y-4214 number ni bus nandasan 8:05 pm a avel. Amo passengers a hath lambo karel pn bus abhi rakhava ma aavi noti. Ane aa bus chatrral pool pr thi nikadel.
Aa bus na driver candoctor man mani rite bus uygyo lage tem stop kre chey j ek stand pr ubhi rakhta nathi. Ane khas to chatral ma passenger jo utar nar hoi to pool chadya na pahela chatral gidc ni same utari dese. Passenger kahe toj niche lai jai chey baki to direct uper thinej bus lai jai chey.
To aa babat pr ugya pagala leva vinanti.
[protected]

I have booked my ticket from anand to botad through gsrtc app on the 22/02/2019. Ticket was paid by the net banking. The full information was ahead.*gsrtc m-ticket*anand to botadname:nitin agolatripcode:1220brcamlexp51pnrno:g25335096 doj:[protected] deptime:15:25:00hrs seatno: 21 class: expressboardingpt:anandtxn pass:cbe8r8rp. So please give me refund as soon as possible.

Respected sir,
I am a student travelling in gstrc buses. I have appropriate document that student pass are valid in minibus (Metrolink). Goverment employees (Driver & conductor) are not validing the student pass and does't let me to sit inside the minibus (Metrolink). So please take some appropriate action against them & provide them proper guidance that student pass are valid in minibus.
Please work on this as soon as possible. I travel about 150km in gsrtc buses in a day. Please do something for this sir.

Date of travel - 18.2.19. Route - Nashik to Godhra, My destination - Surat, Departure time - 8:00 am. Seat no.5, behind the driver, Name Atul Sheth, Age - 58 years, Profession - Engineer
1. Bus leaves from CBS Thakkar Bazar or Mahamarg bus stand, not clear. I had to rush to Mahamarg bus stand, reached just a minute before the bus left.
2. Bus seats are not at all comfortable for an average size adult
3. Reached Surat at 4 pm, instead of 2 pm, mentioned on the website
4. Driver frequently talked on mobile phone while driving, frequently consumed gutka, frequently spat on the door (pl see the condition of the door)
5. Beyond Saputara @ 40 kms, brake liners (front right) got jam, there were lots of smoke from the tyre side, bust had to be stopped for @ half an hour to cool down
Overall experience was terrible. Though I had reserved my return ticket, I came back to Nashik via Mumbai. Never again, I will travel by GSRTC.

I have booked ticket online through gsrtc application from visnagar to gandhidham on 21/02/2019 at 8:00 am. Pnr no-g25324654, trip code:
0800vngbhjguj47, password:
Xrmsdwd7, no. Of seats:
6, name-hitesh modi, age-36
Gender-male, booked by - [protected]@yahoo.co.in, mobile no-[protected] due to gsrtc strike bus not provided so please refund my amount-201 in my account. I have paid amount through hdfc netbanking.

I'm regular traveler of bhuj, kutch yesterday i booked 2 tickets of bhuj... Krishnanagar naliya bus... Due to strike i already cancelled my ticket with bus conductor but still didn't get msg related to bus ticket cancellation... I want my money back
It's so ridiculous... If you want to to do strike let your customer know by news channel, msg etc... I want my money back.. I didn't take the seat and cancelled my ticket with the bus conductor... Reply asap

Pnr number: g[protected] seat no:-10
Pnr number :g[protected] seat no:-9

Dear sir

Today dated on 20 feb 19 due to sudden strike your bus service not working though i have a e ticket booking but it's get cancelled.
A very very poor, hopeless, bad, worst service from gujrat state.
Please don't use sir narendra modi name to hide all your inability.
Try to improve your performances by providing better service to comman man.
At this moment surat gsrtc office contact no. Also not working. Shameful disgusting...

Ajit

Gsrtc express bus veraval-vadodara has not stopped/ breaking today at tarapur stop at about 10.30 am, while i am showing my hand to stop it at tarapur. It has been continuously shown that most of the drivers are doing his job on his way. It is very serious matter and also lower the value of gsrtc service and lower trust of passengers on your service

To,
Nadiad depo manager,
Nadiad.

Dear sir/madam,

I am complaining from thasra about inconsistent bus timing. I am talking about dahod - borashad bus.
This bus arrival time at thasra is 7:30a. M and the bus arrived 8:15a. M onwards day. Also the bus is full of people no space to sheet. I am travel thasra to anand daily and many people are standing with me and wait and wait for bus. So please take action on it...

This is mr prashant.
I am traveling ahmedabad to jasdan and my family and i started journey at 6:35 instead of 6:10 which is actual bus timing.

Other thing is the hault which is which is half n r which is terrible. One more thing is driver and conductor do one stop at one tea stall near vichhiya which is jay meldi tea stall. Which is totally out of rule. All passengers suffering from this irregular and unreasonable behaviour. Please do the needful and action accordingly as soon as possible. I send the photo of conductor nd the stall photo.

To,
Bhuj depo manager,
Bhuj

Dear sir/madam,

I am complaining from morbi about inconsistent bus timing. I am talking about bhuj-jamnagar bus.
This bus arrival time at morbi is 7:15pm and the bus arrived 8:15pm onwards daily. Also the bus is full of people no space to sheet. I am travel morbi to jamnagar daily and many people are standing with me and wait and wait for bus. So please take action on it

I have booked 2 tickets from surat to tharad on 17th of feb. But bcz of some technical issues
It booked from thara ddr to surat i didn't know that and then i cannot done journey so i want refund. My pnr no is = g25242687. And there is also some other technical problems. Please do something.
I want my refund as soon as possible in my bank account.

Rash driving even it's entered in ahmedabad city. The actually thing was happened that driving was very full speed n speed breaker arrived. Driver had shot break and turn the handle, i and other fall down from sofa and steel ladder pipe stroke on my private part.
Tell me if they will driving same then who will be responsible?.
Please find ticket details below.

Dear sir,
I am handicapped person resident of adipur gujarat, i daily up down from adipur to bhuj but every day one local bus bhuj gandhidam bhuj not stop at meghpar kumbharni station of adipur kutch, local mls bus should stop at every station where passengers stand abd at meghpar kumbhardi there is a proper station is made by mla with cost of 1, 66, 000 rs. But still mls local bus bhuj gandhidham bhuj is running between 9:00 am to 9:30 am is not stoping at meghpar kumbhardi station of adipur
I have to suffer due to non stopage please do needful for help of one handicapped person

The conductor didnt stop the bus for even 30 seconds... We had reservation so when i asked him about the reserved seat... He said it's not the same bus which you are looking for.. And he just didn't respond properly and we missed the bus now.. The bus timing was 9: 30 pm from ahmedabad and the bus route is chota udepur morbi gurjaranagari bus... I appeal you to take strict action against the bus conductor

I was travelling to ahmedaba from surat on 11/02/2019 volvo departures from surat at 6:30.. I might have lost my wd harddisk which was in blue color cover.. Plz revert if you have any information

We have very important data in it and we really need it badly if anyone found that in bus or submitted it to any office it would be really great for me..

Plz revert back if you have any information of it

Sir,

I have made reservation from surat to junagadh in gsrtc bus in class express on 02/11/18, but on that day the bus didn't come. I asked to enquiry office, surat, they told me that refund will automatically transfer in your account within one month. After one month i again asked about the matter, they didn’t give me satisfactorily answered. They told me trip was cancelled. My ticket details as below.
Surat to junagadh
Psngrname: manoj gundalia
Tripcode: gsrtc:2030srtjndextr, 198:2:729:[protected]
Pnrno: g22802654
Jnydate: 02/11/2018
Deptime: 08:30 pm
Seatno: 20
Class: express
Boardingpt: vapi
Pltform:
Paytm order #cash-[protected]
Transaction id [protected]

Respected sir,

No one bus timing after 18:30 for godhra to sanjeli. More & more timing defence of two bus (18:30 to 01:50). Please kindly arrange more bus for this root around 21:00.

We want the support of you for safe our family to night hold on busstand.

We always respect gsrtc for their good job. It's my one complaint for me, my local people and the hole trible area's humans

Please action on my request
Jay mataji

Thanks
Digvijaysinh chauhan