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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC]
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 128

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Address:Junagadh, Gujarat, 362001

Dear siri think we have to travel in government transport service so that thay earn profit.
Today i have ticket from baroda to junagadh the time of bus is 7:30 but till time bus is not arrived and nobody give us proper detail that when bus is arrived, so we are very disappointed to this service now i am not going to book ticket in gsrtc.
Bus was 1:30 one and half hour late and nobody give proper answer about time becuase actual...
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P
Piyush Goyal 11
from Ahmedabad, Gujarat
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refund for auto cancelled by gsrtc

Address:390020

Respected sir,

With reference to above cited subject i hereby admit that we have booked tickets from vadodara to dwarka and from diu to vadodara at vadodara depo.

Start trip was good but while returning we shocked to knew that our ticket is not valid as per bus conductor he told as per his chart no booking was made. Instead the booking made on different names.
We enquired further and tried to contact...
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M
Mustafa Limdiwala
from Surat, Gujarat
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I did not received my refund

Address:Dahod, Gujarat

Tripcode:1500dhdbtdexp51, pnrno:g24903541 these are my ticket details i did not received my refund. I booked my ticket on 1st february and received message that amount will be refunded back in my account after 2-7 buisness days. This was e-ticket and i did nit received my refund. Please help me solve my problem and let me help ti get my money back....
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M
Mukti Shah
from Hosur, Tamil Nadu
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refund of failed transactions

I attempted following transaction from my kotak bank account number [protected]

1. Rs. 836.00 has been debited from your account no. Xx0964 on 05-feb-19 through kotak mahindra payment gateway vide ref no. [protected].
2. Rs. 836.00 has been debited from your account no. Xx0964 on 05-feb-19 through kotak mahindra payment gateway vide ref no. [protected].
3. Rs. 836.00 has been debited from your account no. Xx0964...
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D
Dinesh12496592
from Surat, Gujarat
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jager jagyaye bus ubhi rakhayi nathi

Address:Panchmahal, Gujarat, NA
Website:www.gsrtc.com

પ્રતિ શ્રી મેનેજર
ગુજરાત રાજ્ય

સવિનય સાથે જણાવવાનું કે આજ રોજ આપ સરકાર શ્રી ની બસ (વડોદરા પાટવેલ)માં 7:30pm 07/02/19 ગોધરા થી શહેરા સુરેલી ઘરે પરત જતા રસ્તામાં વાગજીપુર નામના...
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Address:Bhavnagar, Gujarat, 364002

Sir,
On date 7th february 2019 thursday bus was stopped at unauthorised hold at bavla for tea break for driver and conductor and their relatives.
Passengers had to wait for 5 minutes, already bus was late as scheduled time.
Bus was for bhavnagar from ahemdabad via dholera bus no. Was gj18 z 0831.
Bus is getting late at regular intervals
On date of 1st january bus arrived after 7 pm the time for reaching...
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B
Bhavesh Vasan
from Ahmedabad, Gujarat
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lady conductor

Address:362620

Sir today hu junagadh thi bhesan vari bus ma bhul thi besi gayo hato to pun me lady conductor ne tatkal jan kari hu ketli var bolyo mare utarvu se to pun te majburi thi 5 km cheta lai jai ne utare che manas thi bhul to thay pun aanye to majburi thi chete utare se and abhadr vartan kare se teni saksi ma tya na musafaro pun hata ae bus 2:00 vagya pachi upade te hati
Sir tame aana mate kaik pagla lejo naiter mano kyak time per pahosavu...
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M
Mustafa Limdiwala
from Surat, Gujarat
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please return my money

Address:Dahod, Gujarat
Website:My refund

I booked a ticket and i cancelled it on the same day & i did it before 7 days then too i did not received my refund. Please help me getting this it seems that online booking is not efficient because after the cancellation of ticket refund is not yet processed. Resolve my issue my money is deducted and i got a message that money will reflect back after 5-7 working days in account....
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H
Himanshu Savaliya
from Surat, Gujarat
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driver have a problem in night vision

Address:Surat, Gujarat, 395006

I am doing journey from ahmedabad to surat dated 06/02/2019 day wednesday at afternoon 4 p. M. Driver was done drive good but when i reached vadodara after 6 p. M. And headlights are on and driver can't seen good vision. My personal opinion is some problems in eye side driver age was more than 55 years. He was doing 4 times serious overtake in wrong lane and his night vision was poor. Lots of time he loosed confidence. Please take appropriate...
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S
S M Pandya
from Surendranagar, Gujarat
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refund claim for unbooked ticket

I have booked ticket from dhoraji to jamnager on date 14th jan 2019 for journey dated on 15th jan 2019 through gsrtc android application, bus journey name junagadh to jamnager gurjarnagari class, seat number 15, and booking reference number gs7257830, and completed payment reference number[protected] through hdfc by axis bank credit card. Payment has already deducted from my account but still no booking showed. I want money back for that...
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S
from Bhanpuri, Chhattisgarh
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about refund of the failed transaction

Address:380058

At 11th of jan i tried booking tickets for ahmedabad vadodara volvo for 3 times all the three times payment has been deducted and tickets haven't been booked. Same way on 14th of jan 3 times i tried booking vadodara ahmedabad volvo but same thing happened that day also. Amount deducted and transaction got failed. And till now no refund has came for the 6 times amount deducted of 231 rs.
Kindly refund total amount 1386 total of all...
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P
parmar nayankumar
from Gurgaon, Haryana
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bus timings and no seating arrangement at bus depot

Address:Vadodara, Gujarat, 390014

Today on 4th feb 19 at makarpura vadodara bus stand i am waiting for valsad rapar bus. I enquir at enquiry counter for rapar buses at near by 1930 hrs at that time they told me that rapar valsad bus will be arrive at makarpura bus dipo at 2100hrs and presently i was seating at mkp bus stand from 2100hrs and now it's 2300 hrs till bus is not arrived... It's almost 2hrs waiting which is so embarrassing.. And here before some days banches available...
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M
Meet savani
from Porbandar, Gujarat
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about bus stop breaking

Address:Kutch, Gujarat, 382211

Respect sir,
I am respected studentof gandhinagar. On 3 feb, at near about 5:30 one bus which number plat gj11y9234. This bus break busstop poin sola bhagavat gate. When my friends whos in bus they asked about it so driver tell ”dhyan na hoy to na ubhi rye, biji bus aave j ema besi jav”.

When bus came at gandhinagar depo and i asked driver about all of it then conducteur and driver tell "tya amaro stop nathi....
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S
sindhavsumit
from Ahmedabad, Gujarat
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bus cancelled without inform us

I have booked 4 ticket on 19/01/2019 on gsrtc official site and our journey date is 20/01/2019 from gandhinagar to porbandar but at journey time bus came from sleeper and sleeper bus cancelled withiut inform us and bus conductor told : sleeper bus canceled by accident issue and take ticket again and your advance reservation payment is credit in your bank account but still today on 02/02/2019 (15 days) but not creding in my account.
I...
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S
Shilpapatel
from Bardoli, Gujarat
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clarification about hasalpur chokdi

Address:Surendranagar, Gujarat

Respected sir

My query is that which one is hasolpur chokdi, 1) near hasolpur village 2) near aasopalav hotel. Because of this some buses go directly through the village hasolpur and not attend the aasopalav hasolpur chokdi. So many passenger miss their bus. So i request you that solve this problems and start to attend the attend the aasopalav hasolpur chokdi those buses which are going through ahmedabad to surendranagar.br...
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C
Chauhan Jayesh
from Amreli, Gujarat
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booked ticket of volvo ahmedabad to rajkot at 6 o'clock

Address:Rajkot, Gujarat, 360004

Hello sir
I want to complaint against gujarat state road transport corporation due to late bus services and that is why i could reach my destination at right time i booked tickets ahmedabad to rajkot 6 clock but its came at 7 o'clock totally 1 hour late. Due to that i reached late so please consider and take action against this department so they know time is important...
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V
vivekvirani_viru
from Ahmedabad, Gujarat
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refund not receive after week.

Address:Gandhinagar, Gujarat

My journey date is 24/1/2019 in sleeper coach, but this time sleeper coach bus not coming but sitting coach is coming so i am not jorney with sitting coach so my refund not receiving after week.
Pnr no : g24707031
Reference no : gs7340677
Trip code: 1400vpiksdslp15
Date of journey: 24/1/2019
Route : navsari to keshod
Email i'd: vivekvirani. [protected]@gmail.com...
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P
Prince Rajkotiya
from Vadodara, Gujarat
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bus was late by more than one hour

This is about a 30 january 2019, night’s journey from bavla to jamnagar. On gsrtc website departure time was posted as 9:30pm & arrival time at ahmedabad was posted as 3:30am based on which we booked the tickets. But when i reached bus depot then i know from inquiry window that this sleeper gsrtc not came in bavla busstation so i go to sanad chokdi. But bus was not come and i wait for 10:15 pm then i take bus from bavla depot for ahmedabad...
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M
Mafabhai Rathod
from Vadodara, Gujarat
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provide refund amount rs. 776/- of unsuccessful transaction.

Address:Vadodara, Gujarat, 390009

Dear Sir,

As Discussed Please Find All Screen Shot In Sequence As Mentioned Below O[censored]nsuccessful Transaction For Email Id: [protected]@yahoo.com Of Current Booking Of ONLINE BUS Ticket For Dated 03rd Nov'18 Journey From Vadodara To Lakhani.

Payment Of Rs. 776/- Has Been Deducted Immediate From My Account, PNR Also Generated With No Seat Allotted As Mentioned In Screen Shot.

I Have An Emergency...
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K
Kunal Pipaliya-kp
from Mumbai, Maharashtra
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extra charge mention in website

Address:Porbandar, Gujarat, 360575

Dear sir,

As per your website porbandar to jetpur ticket is 57.00 rs at a time 30 jan 2019 time 13.00 bus...

At that time, money is 12rs is more but your website mention in 57.00 that is totally fake...

Ticket...

I humble request to you please check...

No. 147410... My ticket number...

Any time freely call me...

[protected]...
+1 photos
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