Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1) booked on line ticket pnr no g24461499 for baroda to khambhat dated 13/1/19 @ 9 am. I waited for 1 hour but bus did not come & i came back without travel 2) one bus for khambhat came @ 8.50 but conductor did not allow me travel saying this ticket is not permissible 3) controller person was totally blank about the status of the above bus and their behaviour and talk was also very rude. I think their names were mr. Makarand and mr. Arvind...

Dear sir,
My self harnish, i booked online tickets by gsrtc on date 11.01.2019. My reservation seat no is 13 & 14. I booked tickets from adipur to deesa. Bus timing is seen in online window is 9 pm from adipur but bus reach at 11pm. Also found my seats window is broken.
I complain same to conductor for timing & window misplaced that time conductor says time from bhuj is 9 so why time not corrected in online system. Also due...

On 12 january, 2019 i booked seat no 27 in ankleshwar - sawarkundla bus from vasad to amreli. The time of the bus to arrive at vasad was 19:25. I waited till 21:45 for the bus and at last i called customer care. They provided me number of the conductor of the bus. I called him and he said that the bus was late so he didn't drive through vasad station. Please take action for this inconvenience and give me refund of my money.
Pnr : g24319372br...

I have made advance booking ahmedabad to palanpur
Psngrname: ashish patel
Tripcode: 1700abddsaexp51
Pnrno: g24439688
Jnydate: 12/01/2019
Deptime: 05:00 pm
Seatno: 17, 18
Class: express
Boardingpt: sabarmati

Bus reach at 6:30. Further ticket does not include vehicle number how can i find my bus. Further from mehsana i caught bus but conductor have not given me seat. What...

Dear team, as mentioned in subject line brahmanwada is village of tal - unjha. And total 4 village connect with brahmanwada highway. But from since long palanpur route buses are not stop at brahmanwada as mentioned route in subject line.
It's very difficult to common people's for travel to mehsana and palanpur.
Please take some action again them....

From bharuch gnfc bus stand to ahmedabad nehrunagar, i booked volvo bus coming to bharuch at 4:11 pm on 12th january 2019.
Payment of rs. 761/_ was made for the seat numbers 9 and 10. But, i didn't get the online tickets. Moreover, your transection is cancelled message came. So, i booked ticket for seat numbers 5 and 6 from another mobile number.
So, two times i had to make payment.
I request you to kindly refund me my...

Vapi, gujarat-
One of the employee misbehaved with passenger. While asking regarding bus query, he was busy gossiping on his mobile call with friends. Even after asking 5 to 6 times, he was not answering properly. And lastly he said mai chalata hu kya bus??? I went to another senior employee, he too spoke in favour of that miss behaving employee. He was even upto dadagiri. I have video of that. Pls advise me from where i can upload...

The bus is bombay-bhiloda date 10/1/2019, i am sittinf a bus from navsari to kapadwanj college stand is stop for all local and express bus. But conductor not stop the bus (Base no.10.) and say me it is not a stopage. I complained in kapadwanj bus station controller. He announced the bus conductor to come in office but he not come and the receipt of the bus is dispatch other passenger....

Gsrtc team,

Ticket booked on[protected].
Journey - rajkot ot surat
Journey date[protected] hours
Amount deducted - 264 (Paid via netbanking hdfc getway - e-billing solutions pvt ltd)

Also, i am unable to track of failed booking strange. If hdfc get way is not working properly, why it is on your site?

Dear, i need full refund of this, as due to your inconvenience,...

Hello. I booked 2 volvo tickets in advance (12th jan, 2019) from ahmedabad nehrunagar to baroda central bus station dated on 13th jan, 2019 at 20:15pm. The payment was done worth rs 462 on pos gsrtc23988 at gujarat state road tra txn# 790418.
So kindly help me to get back refund or get me the booking details.
It would be really great if the problem is solved earlier.
Kindly contact me if it is resolved.
Himadri...

Hello!

Mr. Vijay r. Shah has booked ticket for two on 11th jan 2019 (Booking date) for journey from ahmedabad - nehru nagar to rajkot central bus stand for 26th jan 2019 (Travelling date) for volvo bus departing at morning 6:10. Amount of rs. 818 was deducted but ticket was not booked. Amount is not yet refunded after 12 hours of failed transaction. Attached is the reference for same. Kindly initiate the refund as soon as...

-:આવેદનપત્ર :-

તારીખ 12/1/2019

રાજકોટ એસ.ટી.
વિભાગ

અમો શાપર, વેરાવળ ના વિધાર્થીઓ ને મુસાફરી મા પડતી મુશ્કેલીઓ વિશે રજુવાત કરી છી

જય ભારત સાથે તમો ને લેખિત...

I booked a ticket from ahmedabad to piplod, on 11th january, 2018. Selected seat number was 31. But after payment i didn't get any response of confirmation from gsrtc and instead i had to buy a ticket again in the same bus. I request for the refund of amount that i paid. And, in addition to this the website responds like this most of the time and the passenger don't get the confirmation regarding seat despite of paying the money. It is desirable...

Dear sir,
I have booked ticket online from talaja to anand sleeper coach on 15 november 2018. Rs. 151 deducted from my account but booking not done and also not get refund of that money.
Pls help as soon as possible to resolve my problem.
I have book ticket from gsrtc application.
Transaction id: s16635188
Transaction description: pgdr/gujarat state road tra/[protected]:04:56/s
At adc tid[protected]/ebr...

Respected sir

Today i am traveling from ahmedabad to rajkot. I have booked ticket online and that was very smooth and quick experience. I impressed and happy that government services are batter now but unfortunately the bus arrives almost 30 minutes late and all passangers are suffering too much under the hit.
I was very disappointed by government again.
I want to inform my complain and again expect batter service...

Money has been deducted even thought ticket did not booked, all total is 1476,
I tried for two times, both the times same thing happened. Please help.

Date of booking: 11/01/2019
Date of money deduction: 11/01/2019
Tickets does not get booked on same date, tickets bookings was for,
Ahmedabad to gnfc x journey, bus time was : 17:30, journey date : 12/01/2019

First time reference no....

Hi i m nilesh.
From village juna devaliya, ta-halvad,
Dist - morbi, gujarat-363330.
Currently gsrtc bus jetpar to surendranagar route are available for travelling from juna devaliya to halvad with local bus km 22.
Bus fair is so high rs 26 against km 22 from juna devaliya to halvad.
The bus fair is taken for old route of jetpar to juna devaliya to susvav to ishvarnagar to halvad.
But now this bus...

I have booked my ticket twice or thrice even more time but at last moment at make payment option it suddenly stops so i could not book my ticket.so i am not able to visit my goingplace at proper time. I have to ask for this because it happens again and again.before i refuse to complain but as it keeps on spoiling my journey.i have to complain about it. Please resolve my query....

What the hell is this, the bus named palanpur-patan-palanpur and bus number 8200 did not stop intentionally even we were waived our hands to stop the bus at kanodar hussain tekri bus stand. Date-07/01/2019 time 10.17 am.
The driver and conductor both were wayching that we were waiving our hands to stop then also they ran away.

Kindly register the complain against the both driver and conductor of that bus otherwise we...

Bus is very late as same is schedule for 10.15, pm from makarapura, vadodara, whereas bus reach at 10.45 pm.

The driver is absolutely reckless, negligent in his driving. On four occasions driver had dash with ralling of express highway and on turning of bridge near kankaria, ahmedabad driver had almost dashed but fortunately we are save.

It is expected that immediately action may be initiated and driver shall...