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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC]
Customer Service Contacts

Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

Phone
+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 133

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H
Himanshu Gelot
from Ahmedabad, Gujarat
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bus departed early than showing time online on gsrtc.in

Address:Banaskantha, Gujarat, 385535
Website:Gsrtc.in

I was searched the bus online through gsrtc.in from deesa to vadodara central bus station for dated 25/12/2018 tuesday and i found the bus deesa to padra at 2:30 pm on so when i reached to deesa bus stop at 2:20 pm but the said bus not came till 2:30 pm so i inquired about bus timing on counter. So they informed me that the said bus was departed at 2:10 pm so due to this i missed the bus and the next bus for vadodara at 4 pm was informed...
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B
Binit Kothari
from Surat, Gujarat
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bus driving rashly gj 18 y 9390

Address:360311

I am travelling in this bus from rajkot to gondal but the driver is driving so rashely that at one spot we just missed the accident with truck. Please take some strict action against driver.
Please pay some special attention to this matter.
Travellers life are in danger in this bus so kindly don't ingrore this and take strickt action so we can save. Some life before accident....
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S
sanjit1234
from Ahmedabad, Gujarat
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refund of rs.241 is not done yet

Address:Ahmedabad, Gujarat, 380019

Sir
Already i have submitted a complaint regarding this matter. I booked a ticket from ahmedabad to mundra but the ticket was not confirmed i sent a message through you but the amount is not credited to my account. So i request you to refund the amount to my account. The amount is rs.241. Abe chutiye 241 rupiya wapas karne mei kitne din lagta hai. Ye gsrtc mei sub ke sub chutiye bhare pade hain kya....
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S
Sanjay damor
from Ahmedabad, Gujarat
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not stopping bus on bus stand

Address:Ahmedabad, Gujarat, 382470
Website:www.gsrtc.in

Date 23.12.18 na roj palanpur anand bus driver e chandkheda bus stand par ubhi rakhi nai. Chandkheda thi 3:37 pm e nikli. Bus driver e brts route ma thi bus full speed ma nikali didhi. Bus stop ma ubhi pan nai rakhi. Gadi no. Gj18z1420. Hu complain number par complain karu chu to khali cassette vage che. Koi phone par sarkhi rite response aaptu nathi....
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S
San03081982
from Amod, Gujarat
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misbehaviour from nehrunagar enquiry counter staff

Address:380051

Today i. E 23/12/18 time 6:45 am we have enquiry simply about dwarka bus from the enquiry counter staff rajesh (As he said) but he said so rudely that i do not know.

I request you to kindly take action against him for non performing duty and inspite of doing duty he is involve in gossip with colleague.

Hope gsrtc authority take proper action against inquiry counter staff nehrunagar...
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N
nisarg20
from Ahmedabad, Gujarat
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I'm complaining about door close

Address:Ahmedabad, Gujarat, 380051

Requested sir/madam,
I am traveling from ahmedabad to somnath on 21 december 2018 with family with trip code: 1530bldsmntsl15 and pnr number: g23962629. Now my concern is that there is to much cold outside and the wind is very high so we requested to on duty bus conductor to close the door. But he denied and shouting on us. We have verified that door is able to close if conductor want but he denied to do. He just close the door...
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K
Kumar Guarav-SoftNice
from Ahmedabad, Gujarat
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why aadhaar is not being accepted as valid address proof??

Address:Vadodara, Gujarat, 390019
Website:Gujaratrto.gov.in

Rto people are denying to accept aadhaar as address proof but the universal known fact is this is the only most reliable and secured proof to show the proof of address. It has been enforced just to bring all information centred and gujarat government is trying to prove from this?
They are failing the mission of modi sarkar towards digital india who are relying more towards rent agreement and court affidavits which can be faked in seconds.br...
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P
Prashant Mandaliya
from Surat, Gujarat
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bagasara- rajkot ,gsrtc

માનનીય સર શ્રી,
હું આજે સવારે 8:00am વાગ્યા નો ગોંડલ ચોકડી રાજકોટ ઉભો હતો અને બગસરા થી આવતી મિનિબસ બગસરા રાજકોટ 8:45 am પર ગોંડલ ચોકડી એ આવવા છતાં પણ બસ ઉભી રાખેલ નથી...મેં બુમો પાડી...
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H
Hiren vaishnav
from Ahmedabad, Gujarat
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irritable behaviour by the driver

Address:Vadodara, Gujarat, 388365

Hello dear respected sir,
I am hiren vaishnav.
I am regularly updown sarsa to vadodara.
So many time some bus not coming and stop at bus stop.
Recently today i have one accident.
We are going to vadodara via vasad by mini bus.
We arrive at vasad that time kadi vadodara bus comming with ous and there is free space to seat so me and my brother wants to shift as regularly,
My brother legs are...
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A
Amirhamja
from Vadodara, Gujarat
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drivers don't stop the buses (even when buses are not full)

Address:Kutch, Gujarat, 370465

Respected sir,
I am an employee working at batch mix plant naranpar rd. I do daily up down from koday rd (Mandvi) to naranpar rd (Bhuj). This is to inform you that even though there is a stop for point bus at 5-30pm[protected] the bus going from bhuj bus stop does not stop even after waving the hand. Since there are very difficulty in reaching home in the evening. So i kindly request you to look into this matter and instruct the...
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M
Maya Bhammar
from Surat, Gujarat
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gsrtc local bus not stop on local stop

Dear sir,
Today at 2:55 pm we waiting public vehicle and this time we found one gsrtc bus no 2895 40 seating new bus coming towards mahuva so we can (5 people) trying to head"s up for catch bus but your bus no. 2895 new 40 seating local bus roots no bhavnagar to mahuva travelling towards mahuva and at 2:50 pm date 17 december 2018 bus at hajipar chokdi bus driver has not stop bus at this local stop (Bus have enough spear for us)br...
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V
Vipulkumar Ajitkumar Gandhi
from Amli, Dadra and Nagar Haveli
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change bus root for santrampur to bharuch

Address:Panchmahal, Gujarat, 389260
Website:Google

Respected sir
Good morning
Before 8 day ago bharuch depo bus
Bus name is bharuch to santrampur via dahod
This bus is return route is same for santrampur to bharuch at morning 5:30 am via dahod and have a good passenger from this route
But last week change this route via santrampur to lunawada baroda bharuch
Can't have any passenger this route
So change this route again
From government...
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A
Aspanchal
from Vadodara, Gujarat
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related refund

મારું નામ પંચાલ આશિષ છે.મે તા.૮/૧૦/૧૮ ના રોજ ની 2 સ્લીપર કોચ ની ટીકીટ બુક કરાવી હતી. માતાના મઢ થી કપડવંજ. પરંતુ તે દિવસે સ્લીપર બસ આવી ન હતી તેની જગ્યાએ સાદી સીટ ર બસ આવી હતી તેથી...
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S
sanjit1234
from Ahmedabad, Gujarat
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refund of rs.241

Address:Ahmedabad, Gujarat, 380019

Dear sir
I booked a ticket from ahmedabad to mundra on[protected] for my wife shanti. Rs.241was paid from my account but the ticket was not booked and not confirmed. I think it is due to the server problem. It's the responsibility of the gsrtc to refund the amount since the ticket was not issued. I hope i will get back the amount as soon as possible....
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J
Jyoti Prakash Paikaray
from Mumbai, Maharashtra
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unable to cancel ticket when bus is 2 hours late

Address:Kutch, Gujarat, 370201

On my complaint (Ticket #214806) solution is given to contact[protected], which is not contactable from any number...

For the first instance anyone is unable to contact with this no... That's why i raise this complaint.

No call back received from ur end and now complaint closed... What's this???

Waste of time and money!!!...
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R
Rahul1551
from Ahmedabad, Gujarat
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about control officer and driver conductor

Address:363421
Website:Www.gsrtc.in

Dear
Today 15.12.2018 night control officer befor 9 am. I dont have name he is big waight and red tilak capar uper. Saheb te contnrol officer mane, kaidhu puchva nu nahi ahii to ek vat no javab apo ke su temne ahi inquiry ma mukya chhe tem nu kam chhr javab apvanu pan temnr na padi puchhvanu nahi su revu kehvanu temni faraj chhe. Biju limbdi to moti kadhhechhi bud no time 8.10 a. M no chhe pan bus befor 7.55 a. M bus ravana thai gai...
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G
Goyani Sanskar
from Abhaneri, Rajasthan
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buses over speeding and reckless driving on bridge

Address:Surat, Gujarat

I m a resident of surat city and today when me and my friend was going on a vehicle a gsrtc red coloured bus with vehicle number gj 5 z 1640 hit us and the driver was driving so recklessly that we almost had an accident i had an injury on my leg and we almost fell thank god our vehicle was in control i hope you will see this complain because there are reckless drivers in surat that almost always break the speed limit. I hope you will see...
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J
Jadeja Ravirajsinh
from Ahmedabad, Gujarat
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amount deducted in my account but booking has been not done.

Address:Ahmedabad, Gujarat, 380051

I m facing this problem 4 times while i book seat @ bhuj to ahmedabad.
I have multiple ob number.

Can u please check nd let me know
Gs7057973
Gs6729467
Gs6739430
Gs7057973

Above 4 transaction please check status nd let me know by call[protected].
I think i received refund only one time for one transaction so what is status for other 3 ob number.
I really tired...
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R
Rena Vyas
from Vadodara, Gujarat
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unnecessary high penalty

Address:380051

I was very much disappoint and broken with the high penalty of rs 563 as my ticket was from vadodara bus station to ahmedabad bus station and i was travel upto nehrunagar by mistake as i did not know that my dropping point was ahnedabad bus stand. My husband had booked my ticket online. I was now aware of this. At first vigilance ask me to pay 63 rs fare for ahmedabad bus stand to nehrunagar and then ask me for 500 rs penalty. When they talked...
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Address:Anand, Gujarat, 388001

My name is Ashish Patel. I had reserved tickets from Anand to Ahmedabad, departure time was 5:20.p.m., on 13 December 2018;albeit, bus was being already driven late where I was misguided by other Ahmedabad's bus and seated. So I had to be removed by conducter. Meanwhile, I called Anand bus station where they answered me:it's not our problem. It was very pathetic reply for commuter like me. I'm very furious on Anand bus stations help care...
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