Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir,
Regular bus of garyadhar to palitana is not functioning. Instead of that bus alternative bus was running which is having very inferior quality in it. I am regularly travelling through this bus but since last one week that bus is not coming. When we have inquired about the same to concerning in charge he said that it will take 2-3 days but even after a week still it was not in work.
Regards
Javed...

Dear sir,
Regular bus of junagadh to diodar is not functioning. Instead of that bus alternative bus was running which is having very inferior quality in it. I am regularly travelling through this bus but since last one week that bus is not coming. When we have inquired about the same to concerning in charge he said that it will take 2-3 days but even after a week still it was not in work.
Regards
Pratik gandhi...

Ahmedabad to bhavnagar gsrtc ac new bus 7pm ni bus 8:30pm ane 8:05 ni 8:45
Person haddac this timing bus is very good but timing very bad koi app banavo k tamari bus kya 6? Te khyal pade ane khyal pade train ni app 6 my train k jema mari late 6 k shu khysl padi jay online payment ma e bus no number ane driver no mobile number apo k je thi puchi sakay...

I, umeshchandra vaidya, resident of navsari city, had reserved my volvo bus ticket pnr no. G23477788, dated. 02/12/2018, seat no.03,
For vadodara to navsari. Deprtg. At 18.15 pm from central bus station vadodara.
I was sitting infront of platform no.12.
From 06.00pm onwards & waiting for volvo bus, for coming at prescribed platform. No.12.
The volvo didn't parked on platform number (12), so i couldn't watch it.br...

Hey!
Karan here from palanpur gujarat (Pin code - 385001)
I am a college student and i travel daily from palanpur to patan and same back. So my complain is, the buses from palanpur are never on fixed time. They are either too early or too late. The time gap is of like 20-30 minutes! And the second most irritating thing is that the call centre executive never picks up the call! Never! I have also attached some screenshots of...

I m complain about bus no 2676 rute rajkot - kalavad mini bus. Bus reaches kalavad bus stop at 7:30 a. M. Morning and depart form bus stand 7:31 a. M.in morning.
Bus is not stoped only for 5 minits on his stands. Bus comes from rajkot to kalavd bus stand & not stoped only 5 minits stand. & goes to rajkot very quickly.
Bus is also stoped un authorised stopes
Beacouse of drivers friends is comes in this bus, & driver behaviour...

I dipak tiwari, travelled from ahmedabad central bus stand to baroda central bus stand by ahmedabad - baroda intercity express. The procedure for getting ticket to board in intercity express is to line up in a queue in front of the counter (Near volvo counter) at the platform and get the ticket. Today queue for the same (About 4:45 pm) was so long that by the time my turn came there were no room in the bus so i had to wait for the next bus....

My complain is for the bus pass. The pass counter in himmatnagar is too much slow. Because of it nearly 7 pass are going to be removed per day. The net, server is reapetedly gone down. Many of the student have to drop from there school/collage for days. The speed of removing one pass is approx 30mins. The officers are also doing their work slowly and some times simply wasting their time by roaming here and there in the office. L want a prompt...

My complaint is about refund not received for ticket cancellation of gsrtc. Ticket information is:
Tripcode: 0500srtsnrexp51
Pnrno: g22647299
Journey date: 06/11/2018
Departure time: 05:00hrs
Seatno: 50, 51
Total bus fair: 428.00

And ticket cancellation details are:
Cancellation date: 05/11/2018

Even after 3 week my ticket cancellation refund not received. I hereby...

Dear concern,
I undersign hiren khatsuria was travelling from himmatnagar to mehsana in bus no gj18z3070 which service from bayad to bhuj (Sleeper coach) and i had purchase ticket from himmatnagar to mehsana which ticket no is 109182, for rs 96. First conductor had not refund me 4rs balance and when mehsana bus stand arrived he had not informed me. After that he had used bad words to me. Like surti gali. He had told me to pay 30 rs...

Hello sir/M'am,

Kindly request to help on this case.my name is kanzariya Nisha.Today, afternoon I have reserved Gsrtc VADODARA central to Rajkot central bus stand in sleeper bus.but now I have change my plan. Ane cancel the TKT.i hve trying cancel TKT but customer care not respond.how can I cancel my TKT?
Deatil mention below:
PNR NUMBER: G23559000
TXN number: W5YQ7YKz
From: Vadodara
To:...

I have cancelled 1 ticket with following PNR no.
PNR 1) G22406280

Ticket cancelled but refund amount not credited in to bank account.
Ticket already raised with GSRTC but they are unable to reply my refund status.
already 25 days passed and GSRTC tat is with in 7 to 21 days refund will be credited. called helpline number but did not get proper reply.. also sent email to [protected]@yahoo.com but did not get...

Respected sir, we booked a ticket online from surat central bus stand to adipur on 26/11/2018. The ticket was not booked but the amount was deduced from my account. Please, try to refund my amount.

Date of travelling-8/12/2018.
Bus name-surat to bhuj
Trip code-1800srtbhjslp15
Passengers-2
Type-sleeper
[protected]@gmail.com
Mobile no.[protected]...

At the time of 2.30 am at night,
Conductor denied me to drop me off at the stop where I wanted to be dropped off .
And even he denied to give me ticket of the next stop from where I wanted to be dropped off .
How ridiculous it is to behave like this at midnight when that stop is in that bus route ?
It was totally ridiculous that when I asked him for getting me a complain book but he denied even for that .
Where...

When i bought tickit ahmedabad to rajkot and next day i forget tickit in my home so that reason all people driver with conductor and also inquiry window not help to me. He says first you go home and take tickit and come in bus. I have family and all people not help me and my family, he say baught another tickit, your tickit is not you have so baught new one and also i told me i have picture for tickit so all said its not valid.. And he given...

Dear team, 17th nov'18. I have booking for manmad to vadodara but failure and rs 1143 is deduction my account. I have call to customer care but not satisfied answer given me.
Request you to please check and refund my amount.
Bus : shardi to panigat (Vadodara)
Email id : [protected]@gmail.com
Mob : [protected]

Regards
Shailesh jadhav...

Date 19/11/2018 na roj 7:45a. M amreli - surat bus ma bhasa point thi 3 sit advance booking karel rout no.9291228
Pnr. 23237476 # no.23, 42, 49. Amaro 1 passenger toilet java gya hata, bus driver 5 minute haiya na kari tethi ame aa seva no labh lidho nathi.
Uproot karna ser seva na mali tethi aamare ticket na paisa refund karsho..
Ticket rs -633 /-
Totalrs 726/-...

Ahmedabad central bus stand to pavagadh.
Name : yash k chauhan
Trip code :1010abdcprexp51
Pnr no. G22958436
Doj :08.11.2018
Dep time : 10.10
Please note that above bus cancelled. Not coming bus.
So please send e refund following account no. [protected]
K. C. Chauhan
I claimed through e mail also. But tilldate no receive e_refund.
So please do it urgent as soon as...

Dear sir,

Please find the attached screenshot of my ticket.

As per attachement, i was traveled baroda to ahmedabad (Ctm cross road) in kheralu depo's bus on 23.11.2018. Approx starting time from baroda 12 noon. My ticket amount was rs 96 & i was give rs 100 as note. Conductor said changes will give after sometime. He don't get till my stop was arriving & i was not tell. When i was tell for changes then he gave...

I have cancelled 1 ticket with following PNR no.
PNR 1) G22406280

Both ticket cancelled but refund amount not credited in to bank account.
Ticket already raised with GSRTC but they are unable to reply my refund status.
already 25 days passed and GSRTC tat is with in 7 to 21 days refund will be credited. called helpline number but did not get proper reply.. also sent email to [protected]@yahoo.com but did...