Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir/medam,
In kotda sangani village of rajkot district gondal depo's bus does not arrive in time and many time they cancel the roots said that it is too late or driver or conductor not available. Particularly bus no. Gj 7689 gondal depos bus depart from rajkot to kotda sangani can not come in time after our lots of affort & conductor dilabhai rudely behave with passenger when they ask the reson for delay. Bus is depart...

As we are very ashamed to be a passenger of gsrtc bus. We booked 5 seats this bus from somnath to dwarka time 8:55am but from the starting from somnath it got about 2 hrs late then driver and conductor started filling bus with passengers without ticket from somnath to porbandar. I made many calls on helpline no but no response. At 4:30 pm we crossed porbandar....

I am writing this complaint mail to you because today we visited ahmedabad gsrtc gitamandir for book the gsrtc bus, we met the concern person but he told me that bus is not available for the date 13-dec-2018. Even i visited 21 days before the booking date. Still i received negative answer from gsrtc ahmedabad. What will i do now?
Even all the personal bus service provider are not allowed to book the bus inside the city area.
br...

Details are
Pnr : g23348950
Ticket id : pg5p6i
Order id : [protected]
Trip id : gsrtc:0600rjlokhag47:3248:1602:496:[protected]
From somnath to dwarka at 08:55 hrs,[protected]
Name: gsrtc

Boarding point: somnath
Reporting time: 08:55 hrs.
Seat (S) #: 23, 24, 25, 27, 26,
There was no authentic information about my bus at somnath and we get the bus 1hr 50 min late....

My complaint is that i booked for my wife 1 e ticket from gsrtc website. My date of journey was 20/11/2018 from dayapar to ahmedabad in express bus. My pnr no. Is g23358295 and trip code is 1630nsrvabdex51. My total bus fair is rs. 256/-. My journey time was 5.45 p. M. On my travel date, i reached dayapar bus station at 5.42 p. M. But bus was not coming till 6.15 p. M. And inquired my bus from local person who is booking ticket of gsrtc online...

Journey from junagadh to rajkot.. Meanwhile bus stop due to bus in bad conditions.. Bus is of keshod depot they stop bus near highway at hotel they took lunch for half n hour then said to passenger that bus is not working need to change bus then we go with child to virpur depot by walk.. I m female member go to depot meanwhile conductor said go in any bus and no need to take a ticket so i go in bus vadodara veraval conductor of this bus said...

Dear sir,
Currently i am going to ahmedabad to surat in gsrtc bus ahmedabad - vapi bus.
Sir bus condition is very poor no any facility, also bus make vey loud noise.
I have 300 rupees for sleeper.in this amount i can be travel by private bus with good facility.
Sir, you will check bus condition and reply me as earliest.
Regards,
Ravi gadhiya...

I am student.. And regularly i m standing at bhijipura for vikas route bus.. But bus driver do not stop their bus at bhijipura even we raise our hands. Thats why sometimes we must stand 1 or 2 hours at bus stop or take a private vehicles even we have bus pass. I don't know why but drivers even don't see at us.. Ignore us... I request you to short out this problem otherwise i must complain in consumer forum....

I was pleased to hear that gsrtc have started facility of advanced booking on official web site. But all my enthusiasm got broken when i had very worst experience of online booking. I have tried to book tickets from nehrunagar ahmedabad to botad in bus called ahmedabad to botad for[protected]Dd-mm-yyyy) and time of arrival was denoted as 8.47 pm at nehrunagar bus stand and i booked 2 sits in that bus and paid rs. 234/-from my net banking....

I reserved my ticket in gsrtc bus... For going to vadodara to dahod... But starting point is vadodara but not coming till 4:30 pm... I should reach dahod at 7:00 pm but because of bus irregularity i reach after 7:00. So my reservation charged 236 rupees failed. Photo copy of my reservation ticket include... What a rubbish is gsrtc... I totally disappointed....

Bus name = rajkot to padra
Bus number = "gj18z0191"
Journey date =17/11/2018
From - rajkot
To - padra
Firstly:- bus is running late since the starting point, bus has departed on 1.20 pm

Secondly:- bus has to be reached to baroda max to max @ 7.00 or to 7.30pm but still bus is reached at "tarapur chowkdy"'.!!! Is this our gujarat govt's transportation service, strict action must be taken against...

I am traveling from keshod to junagadh, in extra bus. Normali the ticket from keshod to junagadh is 32 in local, 46 in express, 52 in gujrat nagari but why today 57 rs.in extra bus. Ticket no.126860 dt.17/11/18 17:41:53 bus no.7174 depo botad so this is wrong, because in same distance rate of ticket is different and why the passenger to pay more rupiy....

I have booked 6 ticket from surat to palanpur for[protected] timing of 2:15pm. During the booking the fees of 1488 rs. Has been debited from my account but i haven't received any e-ticket or mail. The tickets for automatically cancelled without any valid reason!. I request u to refund my money as soon as possible.
And try to b more active about such issues!
This felt like being cheated.
The customer service says that...

Sir,
I reside at bhimvas-1, jamnagar.
Today two buses no. Gj 18 y 5635 and gj 18 y 8991 passed through the jamnagar-rajkot road near bhimvas-1 where many passengers from bhimvas-1/2/3/1a and navagam ghed wait for bus.
According to your scheme "hath uncho karo, bus ma beso", i raised my hand for picking up me before the drivers of the buses aforsaid, but the drivers didn't stop the buses there. Even though, they saw me...

Complain agains GSRTC bus service.

I have attached bus ticker & find ticket both.

We have buy bus ticket, there was not sit available so we have conduct standing journey. After Unai station some seat empty so we seat on that sit.
Now while your checking/vigilance inspector come and one inspector told me to pay difference of Rs 80 so I agree but on same time another inspector ask me to pay Rs 580 with penalty....

I booked a ticket for ahmedabad-bhuj on 15th november and the payment was done but ticket was not provided. Ticket reference number is gs6839655. Payment was deducted from my punjab national bank account named prasen joshi but booking was not confirmed. Please help me with this i would like my refund of rs. 313/-. Booking was done on bus ahmedabad central bus stand - mata na madh. Please provide me my refund. Thank you!...

I suresh prajapati had online ticket booked in gsrtc, satlasana to surat central bus stand in sleeper class, seat no. 7, 8, 9 journey dt:14/11/18 on dt: 31/10/18 and pnr no: g22764620 amount of rs.1002/- but on that journey date the bus was cancelled (Sleeper coach) from gsrtc technical problem and the sitting bus (Two by three) gj-18-z-4258 arranged by gsrtc kheralu depot and i have to take another tickets for journey satlasana to surat...

This is to bring to your attention that due to some circumstances the sleeper bus got cancelled and a gurjarnagri bus was alloted for the journey. So i was issued a ticket for the same. I was assured to get refund of the sleeper ticket, but still the amount has not been credited to my account. The following are the credentials of my two booked tickets.

Trip code: 1730msnkyvrnp15
Reason: sleeper bus was cancelled.br...

I was travelling by express bus with ticket no : 079722 dtd. 16.11.18
@ 09.02.28 from madhapar to gandhidham by gsrtc gadhda / gsrtc bhavnagar bus. I m a regular traveller from madhapar to gandhidham.

This bus has stoppage at gandhidham railway station but despite of my several request, conductor ignored & took the bus directly to the bus depot which is appx. Half km away from rly station stop.

Due to...

Dilipsinh solanki
Lakadiya
15, november, 2018
Mobile no. [protected]

Dear sir. Bhaucharaji to bhuj
I am writing this email to draw your attention to the misbehaviour of your employees towards me.
The matter is that the hadn't arrived in our village, but we have documents authorised by dipo manager that the bus should be arrived in our village. When we told bus driver and conducter to this...