Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Sir
Morning bus from anand to khambhat (8.00 am) and evening bus from khambhat (17.30pm) both bus timimg getting late due to overbridge construction at petlad. Overbridge construction since 2017 and it is under stay. Divergen given via petlad city. Due to this bith the bus getting late daily.in this route maximum persons up down working in govt, semi govt. State govt. Pvt company, banks etc. All are getting late in duty timimg as well...

I am from gujarat... I have been standing here in rajkot city bus station in quack for nearly one and half hour due to error in booking online tickets for the destination i want to go! I dont see any digitalisation here... Please fix the servers and please fix the issue related to online booking as soon as possible!!! Yours sincerely responsible citizen of rajkot - gujarat - india!...

Respected sir,
I have book online bus ticket of gsrtc from junagadh to vadodara on 14.11.18 & bus timing is 8.00 pm from junagadh bus station but bus of gsrtc arrived at junagadh bus station on 9.00pm so, it seems to be one hour late & bus is in faulty condition informed to us by junagadh gsrtc staff. & they told us to cancle my tickets due to technical fault in bus.& also told us there is no responsibility of gsrtc in case any problem...

My name is mehul mehta. I booked 2 tickets in gsrtc volvo. My pnr no. Is g23181659. I got damaged seat and it didn't work properly. Even the handles are broken. You can not put your legs properly. You can not put your water bottles properly. They are not going to refund me even they don't give attention on it. I am paying for it and getting damaged seats. It happened second time with me. I want my refund. Why should i pay more for this kind...

અમે મહુવા જૂનાગઢ એક્સપ્રેસ બસ નઁ:GJ 18 Y 7773 મા મુસાફરી કરી રહ્યાં હતાં ત્યારે બગસરા થિ થોડે આગળ જતા માણેક વડા પાસે બ્રેક ફૈલ થતા કુલ ૮૦ જેટલા મુસાફરોને હાલાકી નો સામનો કરવો પાડ્યો...

Hello sir /mam,
I had booked three tickets from junagad to ahmedabad on 13-11-18 of departure time 9.30am from junagad... Details given below of booking:-
*gsrtc m-ticket*junagadh to ahmedabad central busstandname:rahul jaintripcode:0715smntksnex51pnrno:g23143629 doj:[protected] deptime:09:35:00hrs seatno: 36, 37, 38 class: expressboardingpt:junagadhtxn pass:vf3qzxfn

I had later cancelled the tickets successfully,...

Using swear words during on duty to senior citizen and female by conductor. There was no space to get in the bus. And also no space for seat properly on reserved seat. Senior citizen was going to fell down but conductor did not care. He started quarrel without manners. He don't know about how to talk with passengers.
And who allowed him to swear?
Botad - ahmedabad (2:15)

I need action for this.
Shivangbhatt144...

My pass has over 16 days ago, i visited gsrtc baroda four times from 16oct18 to 13nov18
Every time internet issue is there at nizampura bus stand and central bus stand in vadodara, and they are not resolving this issue and the gsrtc employees are behaving rudely to every person
Do the needful asap
Please do permeanent solution of this internet issue...

Sir, please change the sama pick up point to amitnagar again because there is unavailability of basic needs like water, shelter, snacks, rest rooms, etc
Which are easily available at amitnagar.
And around 200s of passenger of daily up-down for jobs are getting suffer due to this sama point.
Please change this to amit nagar because it is more spacious than this existing sama point is totally not reliable to all and every...

Sir am having exp pass from gandhinagar-kheralu upto 15 nov. Extra bus gjr47 charged me 78.00 for traveling from visnagar to gandhinagar and denied my pass. And the bus also halted for 30 min from 8:00-8:30 at a restaurant at balva there by killing my precious 30 min and other assignments.
Bus tkt no 106682.
Bus no gjr47
Extra ambaji to amdabad...

Please refund my ticket amount as bus was not reached at surat bus stand.. Till 8:40am. Time was 7:00am. My deatails are e ticket. Pnr numberg22771607, journy :surat to baroda, trip code 0700srtdhdexp51, 4 seats., as senior citizen was there so i have to travel by another option., on that day. We had waited there as much as we can but do not able to traveled by that bus on time....

I booked two tickets from ahmedabad to rajkot on date: 11.11.2018 for date: 12.11.2018 from gsrtc application.

Rs. 841 was deducted from my account, but i have not received any message neither email of tickets.; in gsrtc application under view booking it is shoeing two transactions but both failed. Then i inquired on[protected] they told me to call at 11 as their server was down and told that it will take 1 hr.
So...

Dear sir

With reference to above. I would like to state that i am a passenger of jetpur. While traveling from jetpur to rajkot in porbandar mehsana bud at jetpur at 7.45 am on 12.11.2018. The bus is full of passenger (Gents) and there is no area to seat or stand. Being a lady i stand behind the cabin of driver. And driver is speaking non sense that i can't stand nearby area of driver cabin and there is a rule. Anf telling me...

Dear sir,
As i have reasearved two seat in bopal deesa bus from pic up point at iscon cross road at 6:10 am in online gsrtc website.
But it second time happen with me that i am not allotting researved seat. And also conductor said that it is not him responsibility.
Conductor also said that he have no information regarding researved sheet.

Kindly do needful. And take action....

I was booked a ticket online by paytm on gsrtc bus gurrajnagari but bus came late also not announced by surat central bus depot enquiry reaction and while i talk with them they misbehave me and also i ask to the police person but also they are abused me and said u have to go and see when bus and in which platform... Also said that when bus arrives we know that number bus is came...
And finally i lost my bus and time also....

Respected sir/ madam,
I start my travwling from navsari at 5 am on 7/11/18 via volvo and reached at ahmedabad aroud 11:00 am took around 6 hr for 288 km.
Then after i caught other volvo 7/11/18 via gj-07-yz-6109 (Bus code inside aa8) from ahmedabad to palanpur.
Hear i am complain against bus conductor because he do now about stoppage also he cut the tickets more than 47 from ahmedabad which is more than capacity of bus...

My complaint is about refund not received for ticket cancellation of gsrtc. Ticket information is:

1) trip code: 0700brddhrgjr47
Pnr no : g22566576

2) trip code: 1100shrdamlsl30
Pnr no : g22741757

3) trip code: 0830dhrbrdexp51
Pnr no : g22742143

Even after a week my ticket cancellation refund not received. I hereby request you to please credit my refund...

I booked tickets from ankleshwar to mehsana on dated 9/11/2018 two times for my wife and daughter, they too money and transaction thru gsrtc portal and not giving any detail like notification, email, sms.. Nothing and they deduct money from net banking and no tickets booked this is pathetic portal and fraud even they do not send money back or any intimation about it. I am requesting please look into this case and i have attached my net banking...

Cuatomer no allowing to sit at reservation place. Reservation is done online. Have hard copy of ticket with id proof. Trip from jamnagar to palitana. Do the needful.

Ticket details
*gsrtc m-ticket*jamnagar to palitana name: praful j shah tripcode: 0600jmnpltexp51 pnrno: g23006615 doj: 10/11/2018 deptime: 06:00hrs seatno: 21, 22, 26, 27, 28 class: express boardingpt: jamnagar txn pass: drm8vbke pls carry ur photo id...

I had booked gsrtc bus from bhuj to gandhinagar date 9/11/2018 seat no. 8 at 10pm,
I had to board from kukma station but bus had not came at the station,
I waited for 2hours yet bus not came and no one was also answering the call,
So tiredly i had to come at home,
I think gsrtc buses are flying because on road it is not coming.

My pnr number g22797308...