Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

We booked tickets from veraval to bhavnagar sleeper bus. Advace charges also paid at the time of reservation booked through your application. But on journey date without informing they arranged local sitting bus. What a limit of irregularities in duties!! We want a full refund of this inconvenience we go through. Who will be held responsible if we miss the bus? Inform us our refund status as soon as possible otherwise we have to take further...

I have tried so many times to call on st. Depo bt they are never receving calls.
I am a student so my college time is 7 a. M. And sometimes bus wouldn't be come in the correct time so i had call on gsrtc depo bt they are not received calls. Its not only my problem, too many peoples face this problem.. So i am requesting to solve this problem and get some actions to consider our calls....

Nadiad to dakor java mate sanje 7.45 p. M pachi koi bas nathi aaje tarikh 22/09/2018 na roj hame 8.00 p. M na nadiad na bus stand par batha che pan koi pan bas 10.30 sudhi aayi nathi. Aa problem ek divas no nathi varam var athvadiya ma 2/3 divas aavuj thya kare che. Nadiad depo ma vat kariye che to te loko dakor depo ma vat karva nu kahe che. Dakor depo mathi koi pan jat no javab malto nathi. Aathi hamri up/daun vara loko ne varam var taklif...

Dear team,

The bhuj to keshod bus departure from bhuj at 5:15am and currently reached at samkhiyali after journey of 3:45 hours taken which is below quality of local route buses.

No meaning of gps system in the bus

Currently i am traveling with this bus.in fast technology this is not acceptable for any how.

Kindly take right action on the issue....

Respected sir
I m waiting bus for dharmaj chokdi to bhavnagar since 1 hour. On today 20 sep, 2018 5.45 pm one bus come from tithal to bhavnagar bus no gj18z1441 at dharmaj chokdi, i hang both my hand to stop bus but driver didn't stop. I run faster to catch bus. When i catch bus but driver and conductor refuse me to seat. They behave badly with me...

This is to complaint against the driver of gsrtc bus number gj 18 y 9202, as an accident occured on 19.09.2018 at s. G road (Aahmedabad) at 7pm between bus and my motorcycle, that driver was driving the bus on middle of the road for long time, he was bothering me and all other people driving aside as we were unable to move our vehicles ahead, and when i adviced him to drive properly, he got very much rude, stepped down from the bus and moved...

Dhoraji jakatnaka bus aave tyare ame hath uncho kariye chhi driver bus slow kare ne thodik dur lai jay ne pachhi java de badha passenger pachhad jay pan java de.Aavu chhela ek mahina thi kare chhe. To please amaro aa problem tame solve karva vinanti. Tena ek j driver aavu kare chhe. Aaje 20/09/2018 ne thursday na je driver hata yej evu kare chhe.
Ame regular updown vada chhi.
Driver nu name chhe Jani bhai
Bus :Dhank -...

Hello sir my self ankit anadkat resident at kasturbadham tramba situated at rajkot bhavnagar highway 10 km from rajkot
In front of our house there is big dump from that at night time when truck are passed there was very load noise and we and our small children are wake up in sleeping and cry loudly plz help us do something we really in big problem and we and our child can’t sleep at night time and effect on our working...

Hu amdavad thi anjar mate amdavad bhuj bus ma avto hato je bus nu bhachau punchar padta mane condactre bhavnagar bhuj bus ma besadya hata jena no. Gj18z2565 hata ane driver koi darbar hata jemne me bus express hova chhata rasta stop na hoy tya etle ke padana thi agad tatha gandhidham ma city kpt office tatha adipur mundra circle vagere ghani jagyae bin adhikrut stop karel je ange me janvata driver dvara maru apman karvama avyu ane thay te...

Test case;


Dear Sirs,
Subject: GSRTC Conductor is making “Upkar on us” by allowing us to travel.

As a conductor has threatened me to be beaten by police, if I complained, and he will come to know my identity by my phone number and address on the complaint, I will not disclose my full identity, till I am confident that GSRTC has some power to control their conductor.
I am living in...

I had booked 4nos of seats of sleeping seats in 2*1 classe bus. But instead 2*1 sleeping class bus 3*2 sitting is comes. I had paid for sleeping class bus i have to travel in sitting class. My pnr no. Is:- (1) g21995415,
(2) g21996333
(3) g21995581
(4) g21995378.
From saputara to vadodara
On 16/09/2018.
3*2 sitting bus comes is
Bus no:-gj-18-z-2156.
So requesting you to refund...

Dear sir, i booked an online ticket from ahmedabad to shantivan on 16th september 2018 but i didn't get any confirmation messages though rs242 was deducted from my account. Please check it. I tried to contact on the number [protected] but i it is out of order. So please see that the issue is resolved. Really it is disappointing that though the amount was deducted ticket was not confirmed....

Dear sir,

This is jay kevadiya, today (16th sep, 2018) i was supposed to travel via gujarat state road transport services idar-botad bus (11229) but unfortunately bus was on breakdown and then i was suggested to sit in another bus whichever goes to botad, so accordingly i went to sit in the bus ahmedabad-botad (Bus no: gj18 z 2876) but it was full of crowd. Crowd is okay but the uneven thing was that 4 sites on first row was...

Dear sir,
I m writing this to inform you that inquiry counter nor inquiy number is operated at dahod depot after 12:00 midnight. I have booked a ticket from dahod to indore online dated 16th of september 2018 for which when one of my relative from dahod enquired, your employee at dahod depot replied that there is no such kind of bus. I request you to look into this matter seriously coz of this passenger suffers a lot..
br...

Hello sir/medam,

I am from visnagar and my job is in gandhinagar... Dhorakuva area.
Daily at the time of 6.30 pm four to five buses are going through that route... But buses are not stopped at dhorakuva busstand even that is provided as a legal busstand... And we are 5 passengers over there... And in the last we are going at depo and going home at 8.30 pm with gurjarnagri bus... So this all are going wrong... So please...

Dear sir

I am a girl studying at jamnagar city
I live in a small town named dhrol.
Whenever, i catch the bus with plate number
Gj18 z 0756 at 12 noon from jamnagar st bus stop, the lady conductor always denies me to catch the bus. She lies about the stand booking. She says the bus doesn't not stop at dhrol whereas i travelled in the same bus to dhrol with different conductor.

The lady conductor...

To
The gsrtc station,
Respected sir/madam,
In a rought of halol to vadodara at near the vadodara institute of engineering, kotambi the buses are not stopping even here the bus station is provided. We are the students of vadodara institute of engineering, kotambi. we are facing this problem of busses are not stopping at our stand and also the buses are empty. No more people traveling in the bus then also the drivers...

My complaint is that i booked 1 e ticket from gsrtc website. My date of journey was 02/09/2018 from vadodara to jetpur in 2x2 sleeper. My pnr no. Is G21764548 and trip code:

1840BRDLKSDSL15. My total bus fair is rs.321 /-. My journey time was 11.15 a. M. On my travel date, i reached VADODARA bus station at 11.15 a. M. And inquired about my sleeper bus from depo incharge of vadodara bus station. But depo incharge of vadodara...

માનનીય સાહેબશ્રી,
વિસનગર ડેપોની અને વિસનગર થી સાંજે 5:15 ના સમયે ઉપડતી સિદ્યપુર-માણસા-રબારીકૉની બસ કે જે છેલ્લા કેટલાય વર્ષોથી ચાલતી હતી તેને છેલ્લા કેટલાક મહિનાથી બંધ...

Hello,

This is regarding the refund of rs. 506 dated 21/08/2018 for journey from vadodara makarpura to ahmedabad nehrunagar timed at 3:15 pm. It's been more that 25 working days and i not recieved my refund. The below mentioned transaction got failed and we did not recieved refund. Payment method was internet banking from state bank of india. Tickets were booked under name of

Zeal jadhav,
Email - [protected]@yahoo.inbr...