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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated Apr 22, 2024
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Gujarat State Road Transport Corporation [GSRTC] Phone Numbers

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+91 80 2676 7702
1765
872

Gujarat State Road Transport Corporation [GSRTC] Website

Gujarat State Road Transport Corporation [GSRTC] Head Office Address

Central Office, C/O Central Workshop GSRTC
Naroda
Ahmedabad District
Gujarat
India
380001

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 146

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P
Parth1997
from Surat, Gujarat
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about mismanagement of bus services

Address:Navsari, Gujarat, 396560

Hello sir,
I have booked two ticket from chikhli to ahmedabad ranip for the journey on 28 july 2018 to the name of laxmidas parmar & geetaben parmar. The bus name is valsad mehsana express. Its depature time is 7.15 am but when passenger went to chikhli bus stand at 7.10 am the bus is already left. And bus stand management said that its right time is 7.00 am. So please kindly suggest us what we do?? Our money are going wasted. If...
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Address:Vadodara, Gujarat, 390001

Hu vadodara bus depo pr thi musafar hamna musafari samay pr bus ni inquiry krto to tyare rat na 10 vage inquiry pr koi ajani vyakti 20 min thi javab n aaptu hatu.
Jyare gusse thai me puchiyu tyare ene udhat javab aapiyo.
Halma vadodara depo manager ni office ma thi janava ma aavyu k e gsrtc no karmchari nathi ane udhat javab and ger vartan kre che...
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D
Dixitkhunt
from Anand, Gujarat
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bus time no upadava thi

Address:Junagadh, Gujarat, 362140

Dear
Sir
Una depo ni bus che
Bus root-junagadh to una
Junagadh depo mathi junagadh to una local bus time upadta nathi ane junagadh inquiry ma faryad kariye to m k che k driver upade tyare bus time no upadavathi ame students nd passger heran tay rahiya chi ye una
Bus no. Gj_18_y_7989
Aa bus regular kaeva namr vinti
Dixitkhunt
[protected]
[protected]@gmail.com...
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R
Rifakat
from Bhopal, Madhya Pradesh
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tickets fare higher

Address:Sabarkantha, Gujarat, 383001

Dear sir, i am complaint to bus no. Gj 18
2304, complaint is extra bus to ahmedabad to ambaji... This bus is chandola depot. Date is 26/07/2018 time is 9.30pm. I am travel to ahmedabad to himatnagar and this route is original fair is 78rs. And today this trip fair to 97rs. Also ahmedabad to ambaji original fair to 120 rs. And today this trip fair to 150rs. So... How can i you... Please replay.. This is a big crime... Please justice......
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K
khushi thakkar
from Porbandar, Gujarat
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about employe

Address:Amreli, Gujarat, 365601

Respected sir / medam...

I complaind you about your employe miss behaviour for coustomers... I reaquest you plz inssure that on inqury window you should be arrage some mature or reponsibale empolyee... Some how he was to free or i asked about bus routes n his behaviour lyk he is ignored me... Or i told him 7 time n thn his reply is half an hour latter your bus on platform... Its not good... Please very educated people also...
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C
chetansagar87
from Kheralu, Gujarat
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complaint about conductor named ashokbhai

Address:Anand, Gujarat, 380001
Website:Gsrtc

Good afternoon sir,

This is to inform you that my name is chetan sagar, doing service in government primary school. I am doing up down from sojitra to vadodara via anand everyday. At 5:45 pm me and my many couligues are coming from vadodara to sojitra via anand. At this time one express bus is scheduled from vadodara to aanand. This bus route is "anand - pavagadh - anand expeess". This bus has departure time from vadodara...
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B
Barot anuj
from Vadodara, Gujarat
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inconvenience by checking officer

Address:Vadodara, Gujarat, 391107
Website:pravasi online complain center

I am anuj barot, i have travelling from rajkot-vadodara, i have purchased ticket rs 189 whose ticket number 028489, near dhola-bagodara checking are carried out, but i have lost my ticket, i told checking officer to check out machine report but still not checking out and one decision taken to take fine 500rs from me, and second ticket purchase for travel whose rs 189 ticket number 028510, i can't believe in gsrtc for inconvenience for traveller...
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K
KETAN GADHIYA
from Visnagar, Gujarat
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cencal bus refund request

Address:Bhavnagar, Gujarat, 364001

My name is ketan gadhiya i booked on line bus ticket on gsrtc wabsite and whan i reached at bus station but inquiry dept says that your bus is cancelled due to rain so u have to travel other bus and your refund will credit in your account. Here is my details
Name:ketan gadhiya
Pnr no: g21103052 trip code:2200bvnsrtslp30
Journey date:15/07/2018
Email i'd: [protected]@gmail.com

Please credit refund...
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V
Vineet2529
from Ahmedabad, Gujarat
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about the delay of bus and waste of my ticket

Address:Ahmedabad, Gujarat
Website:GSRTC.in

Dear sir/madam,
I have booked a ticket seat no 30, 31 for destination: ahmedabad in bus surat to radhanpur with pnr no.:g21126507 dated 16th july, 2018 official arrival time of the bus: 00:35 at pickup point: bharuch gnfc bus stand which was delayed and reached bharuch at 8:30 am (The conductor called me for the boarding) i. E 8 hours late from the decided time.

Due to this, i had to catch another bus i. E from surat...
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S
Shweta.singh392
from Surat, Gujarat
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misbehaviour of bus conductor

Address:Ahmedabad, Gujarat, 380052

During my travel in GSRTC Volvo, I experienced very rude and unethical behavior of bus conductor. He doesn't have etiquettes. GSRTC needs to take a next towards teaching them how to talk to women and other passengers. I am highly disappointed with the way he talked to me.

I am attaching my bus booking details in hope of getting some sort of help from here.

Your bus ticket booking has been confirmed.
br...
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G
Gaurav Dhami
from Bhanpuri, Chhattisgarh
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bus late arrival and no response from staff

Address:380060

Bus was 2 hour late then actual time and helping staff was unresponsive i want refund for my ticket
Details are
redBus mTicket
Route: Ahmedabad to Rajkot
Ticket No: 83MQDC5B
PNR: G21171990
Travels: GSRTC
Departure time: 05:16 PM Jul 20, 2018
Reporting time: 05:01 PM Jul 20, 2018
Seat Numbers: 30
Boarding point: AHMEDABAD CBS1, AHMEDABAD CBS1
Boarding point contact:...
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M
Miteb shah
from Petlad, Gujarat
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irregular bus khambhat to anand bus no 9500 comes late always.

Address:Anand, Gujarat, 388120

Dear sir we are doing up-down from anand to khambhat and vice-versa. From khambhat to anand, bus no 9500, rajavadi, departure time of the said bus is 5:20. But the bus did not come on time everyday. Almost 30-40 people who works in ONGC, PUBLIC SECTOR BANKS OR IN POLICE DEPARTMENT And other department. The bus always comes late. Infect in this week it comes at around 6:15. I request you to take serious action against them. And regular the...
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N
NitaSapara
from Vadodara, Gujarat
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not received e ticket booking message

Address:Junagadh, Gujarat, 362001

I didn't get confirmation message of my eticket of 21st july in Surat Junagadh Bus.
I on 20th july booked ticket for junagadh surat journey in bus of junagadh valsad bus & for that i got message but on return journey of that trip i didn't get a text message inspite of it shows on GSRTC booking history...So kindly help me as earlier you can so...that message i can show to conductor in bus or kindly send me email about that trip. br...
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F
Fahad Vhora
from Ahmedabad, Gujarat
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driver is not caring about passenger

Address:Mehsana, Gujarat, 384355

My name is fahad vhora. I lived in vadnagar. As a professor I am working in merchant engineering college.i was coming from visnagar to vadnagar.i raise my hand to stop bus which was going vadnagar and bus was on depot of visnagar bus stand. I hold the handle of door and driver was driving bus for 100 meter so therefore he know I hold the handle. So if any injuries happened to me who was responsible for that. I want to know detail answer about...
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A
Angel Dave
from Visnagar, Gujarat
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very disappointing service

Address:Kutch, Gujarat, 370001
Website:Gsrtc

If the bus is full and the passengers trying to get in the bus driver and conducter did'nt say a word and just drive the bus while passengers are in hanging condition they even did not bother to tell them that bus is full... bus staff don't care if passenger is fall down or crusher under the tier... very unsatisfied with the service of gsrtc.. disappointed..
Bus staff's behaviour with the passengers with the pass is very bad like...
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M
Moinudeen Pathan
from Chennai, Tamil Nadu
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bus stop par bus driver bus ubhi nathi rakhta

Address:Junagadh, Gujarat, 362220

Hu student Chu ane Hu 4 year thi daily keshod thi Junagadh up down karu ane Ek to card had na hisab thi busu ochi Ave che..
Una depo ni bus tarik 19/7/2018 11:22 avi (una-jamnagar)hati bus station pachi no pelo stop upper driver re bus ubhi rakhi nahi, bus ubi rakhwanu signal pan apiyo pan full speed maa java didhi.
Aa baba's mari as the 2 var bank yo che.
Hu aap Sri thi avi asha rakhu Chu ke tame mari aa problem solve...
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Address:Ahmedabad, Gujarat

Dear sir

i have advance book ticket in gsrtc website but ticket booking fail and debit money in my account so please refund to my account (492/- rupee)

my pnr no. Is gs6027518
date : 10/07/2018
from : ahmedabad to: mahuva

waiting for your reply

take action as soon as posible

thank you

***attachment

1) screenshort fail ticket...
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M
Milan Chavda
from Ahmedabad, Gujarat
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irregular bus timings

Address:Anand, Gujarat

Sojitra - vadodara bus no GJ18 Z 1244, which is irregular on time, conductor and driver with their intense took bus late and with their intense for reschedule bus to express from local they change their bus timings. Here is the request to fix this bus time at 6:00 pm and strictly warn to conductor(Mohanbhai) and driver for irregularity in bus. And please keep bus local....
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A
Alpesh P
from Surat, Gujarat
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bus late hoy to pan halt karva babat

Address:Bhavnagar, Gujarat
Website:Botad

Ahemdabad Rajula route ni bus savare 4.45 vagye ahemdabad thi upadati bus GJ18 Z 2479 late hoy to pan gadhada ane dhasa vachhe aavti hotel ma halt kare chhe.. jethi kari ne regularly avvavala passenger ne khub j muskeli pade se ane time pramane pahochi shakatu nathi...bus kayam na mate 0.30 Hours late j hoy se..jethi bus regular karva vinanti chhe....
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M
Mibesh Valiyaveetil
from Surat, Gujarat
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push back seat problems while travelling about 350 km

Address:396580
Website:Gsrtc.in

Hello sir.
I travelled from Ranip Ahmedabad to Vansda by 'Ahwa Gandhinagar' bus.. as its a long route i booked seat earlier online.. while travelling the pushback seat was not working at all.. the front 2seat was pushed back and jamed over there and i couldn't keep my leg properly. (About 350km long travel distance). I informed the conductor but i could not get any solution. Conductor told 9seats are damaged.. so ..
So is...
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