Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

My complaint is that i booked 2 e ticket from gsrtc website. My date of journey was 19/08/2018 from vadodra to surat in ac luxury class. My pnr no. Is g21488157 and trip code is 0545jmmsrtlux39pn. My total bus fair is rs. 770/-. My journey time was 14:15. On my travel date, i reached vasodra bus station at 14:00 and inquired about my ac luxury bus from depo incharge of vadodra bus station. But depo incharge of vadodra told me that ac luxury...

Respected sir
My name is jayendra from vasna ahmedabad. My job at bavla since 2006 and i annoying gsrtc bus service.
Due to making overbridg anjali to mahalaxmi, bus of bavla depo via anand nagar not come at vasna but bus come at vasna whose route of via juhapura.
I request you to all bus will come via vasna. This is for kindly information cercular for making overbridg all bus come via paldi, sukhipura, jivraj mehta hospital,...

Few days back, i had travelled in bus himatnagar - morbi (Gj 18z 1338). Due to monsoon season, it was raining heavily and because of that too much water was leaking from bus roof which was making uncomfortable for all passengers.

At least long route buses should not have such issues which makes journey uncomfortable for passengers.

Pease ask respective authorities to resolve this issue....

Veraval talala savare sattal bus jeno time 7.45 hoi pan driver and condetor no utavad na lidhe bus 7.42-43 upadi jay cheee... Talala thi veraval java mate koi biji bus 9 vaga sudhi madti nathi... To amare su karvanu amare job par javu hoi college javu hoi to amare su karvanu as problem ghana time thi chale chee veraval st ni bedarkari na lidhe merbani kari amari as problem solve karo...

This complaint was unjha drop

And it's bus rute of, "khatasana to ahmedabad"' this rute for morning time
Only one conduter was not following rules and his name mr. Bhanulal and his બેઝ number 41216.
Pls. Follow action and pls. His tell to follow rule of morning time start for 5:15 am.
Pls. Action this man and his man to many man teasing pls. Halp yu gsrtc...

*gsrtc m-ticket*khedbrahma to vadodara central bus stand name: jay undavia tripcode: 2000jdpvpislp15 pnrno: g21660632 doj: 27/08/2018 deptime: 02:55hrs seatno: 3 class: sleeper boardingpt: khedbrahma txn pass: muezzu2d pls carry ur photo id during jrny. T&c apply. This bus not come at time still after 4 o'clock so give me refund. Hopefull for your favourable reply....

Dear, sir date:-26/08/2018
Hansalpur sereswar to viramgam amara gam na student ne viramgam pahocha mate bus nathi. To navi bus mukava vinti. Amara gam na total student 70 to 80 6e. Mate amare navi bus mukavi 6e
School no time 7 vage hova thi bus na reason thi moda pahochiye 6iye to.
School na principal pan saja kare 6e
Mate navi bus mukava jaldi pagla leso ji.
Evi vinti 6e.
આભારસ...

નમસ્કાર સર,
મારી ફરિયાદ એ છે કે તમારા નિગમ ની સવારે ૮.૦૦ વાગ્યા ની આજુબાજુ અમદાવાદ ડેપો માંથી ઉપડતી બસ ન. જીજે૧૮ઝેડ ૩૩૦૯ અમદાવાદ થી ધમ્બોલા(એક્ષપ્રેસ) બસ મેમ્કો ચાર રસ્તા...

Dear sir/ma'am,

I know that my problem will not get resolved anytime as everytime it happens in india. Though i'm writing it daily i commute from surat to navsari as regular middle class service service person. Firstly, you guys are not providing any local bus in between 6to8 as people will have to forcefully buy pass of gurjarnagri anyhow if there is no bus availability. Secondly, while travelling in gurjarnagri buying a...

Hello GSRTC,

When I was traveled with my friend on dated[protected] for Ahmedabad to dediapada Bus I noticed some unethical behaviour done by your conductor.

conductor didn't gave answer which people asked to him and he crawled with them.

Suddenly he stopped the bus in between and tried to damage people things.

After watching these all things I felt conductor must be psyco.
br...

Gujarat road transport depo
At
Babra, gujarat near amreli dist.
All gsrtc bus stop there about 10min
They charge on more then mrp price
Like if the biscuit price is 10 rs they ask 15 rs per packet
If you complaint then they told we are paying 50000 rs per month
So we are recovering
I think gsrtc and comsumer foram look at in to the matter
How can they charge on mrp
Change...

Hi sir
My name is krunal kavathiya i am from amreli. Sir mare month ma 2 thi 3 rajkot jva nu thatu hoi 6e and hu j complaint kru 6e ketla time jti krto hato but hve krvu pdi mahuva thi jamnagr bus 6 month thi late j ave 6e amreli 5:00pm no time 6e and bus 5:30 e aave or enathi pn late ave 6e online bus no time 5:00 pm no 6e ahi conducter n pu6i bus km late avi 6e to eno ans e em ape k bus time pr j 6e...

My complaint is that i booked 2 e ticket from gsrtc website. My date of journey was 19/08/2018 from vadodra to surat in ac luxury class. My pnr no. Is g21488157 and trip code is 0545jmmsrtlux39pn. My total bus fair is rs. 770/-. My journey time was 14:15. On my travel date, i reached vasodra bus station at 14:00 and inquired about my ac luxury bus from depo incharge of vadodra bus station. But depo incharge of vadodra told me that ac luxury...

It is such shame to see our public property like this. No one is caring, even information counter is not so far from this. How can authority is blind towerds this?

I want to tell you that this is not only one place where you can find such things. See on platform 2 as well. There is aslo litter on platform.

Please do something and make it clean as fast as possible...

At bagodara bus station, there is no cleaning of toilet for ladies and gents were observed, also there is no responsible person available at bus station. Whenever i have visited the bagodara bus station, it has been observed every time that toilet blocks are too dirty.
I came to know that cleaning contact has been given to contractor but they are not doing there job and no one is looking for it.
I request concern higher authorities...

Dear sr i have booked 2 tickets from my credit card dated 1 july from vapi to mehsana bus name silvassa patan time 18:05 but bus was not sleeper so i cancel ticket i mailed gsrtc 3 time for refund but no response pnr g20978247
Ref no. Gs5994179 i request you plz refund and take action against it if you not answer me i will ake any action against it...

When i visited the bus station the thing i notice were in vadodara.
-illterate staff
-lazy behaviour of staff, conductor, bus driver, security gaurd.
-noone even tries to help any people.
-i lost my 250 rs book online because the bus never came after waiting for 1 hr.
-noone knows what online booking is.
-if you donot have the capacity to give the service to public than why make it in the first place.br...

Dear sir,. Hu date 14/8/18 na roj sanje 7:45p. M viswakarma college. Motera stand par ubho hato to pan bus ubhi rakhi na hati. Stand hova chata bus ubhi rakhata nathi. Kale bus no. Gj-18 y 9195 number ni bus ubhi rakhata hand uncho karyo to pan bus ubhi rakhi na hati. To sakhat karya vahi karva vinanti... Bus ubhi raheti nathi etle mare agarni bus jati rahe che. To yogya pagala leva vinanti... R t e applicable...

Today three of my sisters travelled from baroda to patan bus which departed 11.30 AM from baroda. The Driver of the bus behave very very badly with them threw out the journey. I have booked online tickets and PNR no is G21434811. We don't expect such kind of behaviour from GSRTC staff and I hope you must take necessary action to ensure safe and respectfull journey for women. We never had any bad experience from any other employee of GSRTC,...

Respected sir date 13th aug.2018
Your daily routine bus
Baroda panigate to diu sleeper night bus
Is not show online boking sleeper sheets.15 only 30 sheets show online.
Last six month's this data is not update.
I am deputy mamlatdar.
I call today 12 o'clock. Inqury numer. Name kavita. Not properly answer. Answer is jokes."sleeper is sleeping. I don't know."
See this is answer. Very serious....