Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir/madam,
I am Mohit Gondaliya from Sanand, Ahmedavad. I am a student of engineering. From last 1 year I traveled with students pass. This montn my pass out dated on 13 July, 2018. I got 3 days to renew. 14th and 15th July was holidays. When I went on 16th July. Bus depot manager told me that was technical issues so pass couldn't be renewed. Today, I went for renewing pass again. He renewed but he took me more rupees than...

Please make sure that bus from Ahmedabad to anand via ctm are on time. The bus from Ahmedabad- ctm-anand-borsad which is scheduled to reach anand by 8.30 comes at 9.30 or even more late. This has become daily routine that bus runs around half an hour or more late. Which is highly intolerable when one has to commute daily from Ahmedabad to anand. Please take necessary action for the bus which starts around 7.15-7
20 from geetamandir...

Me time bus arrived.

I went to bus and asked to conducter to give me my seat because some other passenger has already occupied my seat and they denied to give me seat.

I asked conductor for the seat and he was saying like he doesn't have any information regarding the reservation so he can't give me the seat.

What a pathetic service is it.

Below are my reservation details;
br...

Navsari Bus depot is under renovation process with expected addition of lacking aminities which will take almost 2 years to start working.

Right now - Date 16 July 2018 Bus depot is shifted to new place which has no pay & park lot available. I am working professional who daily travel by Gsrtc for my work. There are almost 500 two wheeler parking requirement for daily passangers.

Currently all parking is done...

Today evening conductor of bus numner GJ18 5143 (Ahemdabad to Patan), Conductor wears spectacles, he was behaving very badly with a boy who sat by seeing bus board but bus board was wrongly kept so he sat in this bus mistakenly, but on that conductor said bad words about mom n sisiter to that boy. I hope a strict actuon must be taken against the culprit and must keep in open to people such incidents so that People will be aware of, I will...

Dear sir,

This is to inform that We all passengers facing problems with Driver or Conductor misbehaving to us or not giving proper genuine language with all passengers or also giving warning to us in bad manner so we requesting to dismiss such types of your employees from your corporations.

Kindly do needful.

Regards,
Alkesh / Shyamalbhai /Abdulbhai...

As per attached photo of the we received communication that, "all bus related to himmatnagar /mansa will not came to kalol depo" and "all all buses will maintain from workshop".
When we reached at depo at 7:10 am, representative at inquiry booth were not available and office was locked.
We went to workshop after reading notice board, workshop people told us that more 10 people were returned from here from same bus. Please go...

Fencing post are ready to fall anytime, its support is off from ground.

People are tend to wait for bus or walk around to this area as seen in this photo, the fencing post is in very conditions that it will fall in heavy rain and may cause accident. It has risk of human injury.

Please fix it soonest and make it safer.

Locaton-Navsari Bus Depot...

I had a reservation from MAHUVA to KESHOD on date[protected] at 08:30 am.
When we got our sits, we found that there was a puncture in bus. So bus was taken to the work shop for puncture repairing. Upon asking Ticket Collector about time to get bus repaired, we were told that right now there are no workers available to get bus repaired.

It is ok if there is any natural circumstances and due to that travellers stuck to...

Zagadiya depot manader does not reply on telephone to my inquiries regarding bus schedules and irregularity of services.Rajpardi to netrang bus reaches at Netrang at 6:30pm which is not its scheduled time to reach there. so kindly re schedule. the bus services &make it sure that bus from rajpardi to netrang reaches at netrang at 5:30pm so that students &service class people can avail the services in better way...

Bus is too late for leaving the place Godhra for reaching Zalod, the time of this bus 07:00am daily having bus number GJ18 3258. But the bus not leaving the station till 07:29 am due to bus conductor who is not coming on time and due to this all the passengers are suffering and then some of passengers are changing the busincluding l. I have bus ticket which I changed and also the pictures of late bus. So please take necessary action against...

My Friend reached Gita Mandir at 5.40 and the conductor does not give her ticket of Volvo bus from Ahmedabad to Baroda at ticket counter 25.

He did not allow her ticket for next bus of 6.15pm, 6.30pm, 6.45pm nor at 7, he just made a ridiculous excuse cannot print the ticket because the machine is not working and just before she gave a ticket to a guy for 6.30pm

This is ridiculous she feels so harassed that no...

On date 10/07/2018 I was waiting for GSRTC bus at Sundar Puri bus stop, GANDHIDHAM kutch at 10-25am. The bus no. GJ 18 Y 9100 from Mata na madh to Gadhada but they did not stop the bus at the stop. I followed this bus and boarded at Oslo. I request to give complain book but they do not have. We go to complain at GANDHIDHAM bus depot but they also do not take the complain nor do they have complain book. Please do suggest the proper action...

I had reservation from junagadh to vijaywada bus route and i had booked single seat but seat push back not working properso i complaint to conductor but he told me that we can't helped you, if you want to do journeys, please seat here only else you leave the bus and we can't give you refund..feel so embarrassing from GSRTC . if you think that i am wrong please check that seat.
Details as below
Journey date : 8 july 2018 @ 10:15pmbr...

Respected sir, I am daily travel to your bus which is depart from Gandhinagar to Mehsana.Bus route Name is Dahod To Mehsana Bus No:- GJ18Z1530. This bus is daily depart from Gandhinagar before it's original time bus is depart 6:45 from Gandhinagar and after 7:00 PM there is no bus for Mehsana from Gandhinagar all passengers are very harres after 7:00 pm so kindly do need full it's humbel request to u....

Respected sir
I am travelling in regular in GSRTC BUS. Sir Your bus no. GJ18 Z 3401 OF CHOTILA depo.
It is departure from rajkot to chotila at 9.30 am, when it comes at hospital chowk rajkot it halt for 10 to 15 minutes and then after it again halt 10 to 15 minutes at Green land chowkdi rajkot. So regularly delay 0.30 minutes to chotila reach chotila... Its daily routine for unnecassary halt. We daily suffer from this problem....

Today i m travel trough a midi bus
no. Gj 18 z 0980
starting from palanpur to sidhpur @ 7:15 pm
but when jagana station comes driver was started talking to someone on his mobile and talk about 15 minutes...
If any casualty done at that time who is responsible for that...
Take strictly action on this issue...
A driver have many passengers responsibility ... So please give strictly action on this issue......

This is to bring to your kind notice that the state transport buses coming to vansda, dist: navsari, gujarat, does not come to new bus stand first and the passengers are forcefully dropped at kacheri stand which is almost 150 meters... And the bus goes to old bus stand... If we want to get down on new bus stand then, as per the conductors we need to buy a new ticket... Which is not fair at all... The passengers with luggage are harassed a...

Hello sir

I travel by your government bus sunav to nadiad. And today at 8 pm nadiad - gada bus didn't came and it's always get cancel 3 days in a week and delay every day when it's come. And main thing depo announcement didn't announce every day that this bus is late or cancel today. Because of this unresponsive behavior many passenger didn't get home on time and they have to suffer 2 hours. And when we go for complain they...

Bus driver from jhagadia depot did not stopped bus at umalla bus station. This happened many times, many people's are facing this issue and nobody is taking any action from depot and ignoring complaints. As usual i and few people were waiting for the bus to arrive for almost an hour and when the bus came we signal bus driver but driver did not stop the bus...