Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Valvod to savali (Route no.: 28 & bus no.: gj 18 y. 2909)
Above mentioned bus timing changes 7:30 to 7:05 according of gps system and due to these time change student and other passanger get sufferd.
We already complaint in borsad depo & nadiyad div. But they dont gave any action on this matter.
We also upload empty bus photo due to timing changes.

Also div. Controller do not answering of our (Student...

We booked in the sleeper on online site og gsrtc and when boarding the bus they forcefully made us to take sitting seat not even semi sleeper. And even the ticket contains sleeper written in bold and caps.. The whole staff were rude and even the bus was to depart at 11.35 but bus arrived at 12.20... I strongly recommend not to take this # bus....

Mh 20 bl 2598 numbered bus was from surat to dhule today on 25th march, 2018. Bardoli was mentioned on the bus as station but the conductor talked very rudely and denied that bus won't stop at bardoli and didn't allow me to get into the bus. He did the same with one another passenger as well. Kindly look into this.
He was taking passengers only for dhule though the bus was empty.
Kindly look into this matter as it is so stressful...

Dear sir/madam
Seasons' greetings!
I have booked an online ticket with the following details;

Mehasan highway modhera x to surat central bus stand
Passenger: patel dilipkumar arvindkumar
Journey date: 20.5.2018
Depart time: 23.15 hrs
Seat no: 16
Class: sleeper
Pnr no:g20299392
Trip code: 2000bhbsrtslp30

When i reached at platform to pick up the above...

I have done online booking of bus thrue gsrtc website.

I have done payment thrue credit card. My money is deducted but didnt get ticket.

Ticket was from rajkot to ankleshvar
Ob ref no. Gs5744082.

Date : 24/5/2018

Credit card no.
[protected]

Kacha harsh m...

Dear sir,
I am sanjay prajapati from vijapur. I am government employee in ahmedabad iti. I am daily travelling from vijapur to ahmedabad in dabhoi to vijapur bus.
As i found this bus speed limit is 60 km/hr. So we all passenger getting late
To reached at office.

I told this problem to driver but he called depo manager does not allow them
To open bus speed.

We issued pass of express...

I book my ticket in SLEEPER BOARDING . I SMS verification shows my ticket in sleeper boarding .but conducter booking sheet show My sheet is below the sweeper boarding.I request you to resolve my problem. if you don't able to resolve my problem then charge ticket prices as per conducter sheet & REFUND excess MONEY.
I hope you to resolve my problem as early as possible .my ticket details is given below .
MY PRN no :G[protected]Ajay...

I board a volvo bus from baroda bus station to surat on 18/05/18. My red color duffel bag has been taken by someone on the surat bus station. I have his/her bag for the same. I booked a complaint @ surat bus station depot manager. But i didn't get back my luggage. Plz help me out. My cell no. Is[protected] or[protected]. Plz i lost my valuablestoo...

To,
The depo manager
Valsad St(gsrtc) depo
Valsad
Respected sir
I m regular passenger of limdi to Baroda Gujarat usaslly travelling to vadoadra in morning when I was traveling on the of 22/5/2018 bus Conductor of fatepura valsad bus which was chnaged from godhara is using abusive language to passengers. He is saying that i m the boss of this government bus. and he didn't stops bus at given stoppage of...

Hi team,

Please check seat arrangement chart. When we book online ticket the chart is different and once we go to bus the seating number is different.
For example i had booked online ticket in single seater for my privacy. But in bus there was other chart (Seating arrangements). So my number was in double sitting.
Faced in three buses
1) ahwa ahmedabad - sleeper bus
2) ahmedabad - ahwa via - kalibel...

On dated 19/05/2018 i booked online two tickets & seat number were 3 & 4 in junagadh - valsad sleeper bus. My departure stand was makarpura baroda & destination point was rajkot. Pnr number-g20242502. Time of bus was 00:10hrs. When bus was came at makarpura depot above same seat number not listed in conductor booking list. Same seat number booked with other passenger name. How it possible?. That means online booking is not reliable source...

I am writing this complaint about problem i am facing since last 15 days.

I am a pass holder of gstrc. My pass number is 912296. Named :rathod chintan mansukh bhai. It is local passenger pass.

I am daily commuting jamnagar to zahkar as i am doing job over there since last 4 years.

I was going every night at 10.45 in bus rajkot-khambhaliya intercity. I have changed because as gstrc converted that...

I have booked ticket from visnagar to morbi new in the bus of vadnagar-jamnagar, date of journey is[protected]. Gsrtc ob reference no. Gs5460088, pnr no. G19672546, total fare is rs. 386.00.

I cancelled said ticket however refund of the same has not been credited yet to original payment gateway.

I called customer care number of gsrtc who informed me that refund was already done on 21/04/2018 but amount was credited...

Respected sir,
Today i have reserved two tickets in ambaji to umargam bas for trave to ider to zadeshwar x. Bus time in ider - 19:45 hrs but bus rich out 10 min before so my family miss the bus.in control point no one can answer for this type mistake. Bus driver & conductor not wait for passangers & travel for next station and another bus driver & cundoctor not support for tarveling to rich out the sation. All control office & tollfree...

At present i am traveling from vadodara to surat in ac volvo bus. The bus has taken a stop at hotel on the way. (Hotel ronak) bus number gj 01du5863. Bus stoped at private hotel for 20 minutes from 1.14 pm. To 1.34 pm. Ticket details 24aaacg587hizi no: 040402 dt. 20/05/18. 12:21:50. Baroda kamrej. Driver 48152212n. Kindly make the rule book availability poster inside bus....

Bus no. Gj 18 y 6671
Baroda kirtistamb

This bus is blowing very polluted air.. Extremely polluted atmosphere. Do urgent steps, from many days this bus polluted our atmosphere, government need to take urgent step on this kind of polluted vehicle, all the service report to be checked by minister nd ias, citizens are also hazards with this blaack polluted air. Very disappointed. Do urgency...

Yesterday i was traveling from ahmedabad to palanpur through the gsrtc bus number 1930abddsaexp51. I have faced a very rude behavior of conductor. Ticket charge was 106 rupees, i have him 110 rupees and he did not returned the change amount of 4 rupees. During the traveling i asked him to return the 4 rupees, he rudely said i don't have change though he had chillers in his pocket which he got from other passengers. While getting down at palanpur...

Hello Sir/Medam,

Hope you are well!

My name is Mittal J Patel.

I was booked tickets on 8-May 2018 06:49:28 PM.

But meanwhile the process is breaks and ticket is allotted to me and payment is debited from account.

At that moment I was got OB reference number by SMS alert.

OB Reference number: GS5633467

So I kindly request you please refund...

I am in gsrtc volvo right now, travelling to ahmedabad from rajkot in 17:01 bus. Driving of bus driver is very rush and there were multiple incidents where bus was about to collide. It's a complete zigzag driving by the bus driver. This should be taken seriously to save road accidents. This is dangerous driving which puts our life in trouble. Rates are cheaper compared to private service provider a like patel and eagle, meets but our life...

On the date of 11/05/'18, me and my husband were supposed to travel to mansa from surat on a sleeper bus with route name surat - mansa trip code : 1830vldngsl15, pnr no. : g20142828. The bus was supposed to depart at 20:45:00 hrs. On enquiry at surat central bus stand, it was said that no such bus was there, on asking a 2nd time they said that the bus was supposed to depart at 22:15:00 hrs and it wasn't a sleeper coach. On final inquiry,...