Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Bus no. Gj 18 y 6671
Baroda kirtistamb

This bus is blowing very polluted air.. Extremely polluted atmosphere. Do urgent steps, from many days this bus polluted our atmosphere, government need to take urgent step on this kind of polluted vehicle, all the service report to be checked by minister nd ias, citizens are also hazards with this blaack polluted air. Very disappointed. Do urgency

Yesterday i was traveling from ahmedabad to palanpur through the gsrtc bus number 1930abddsaexp51. I have faced a very rude behavior of conductor. Ticket charge was 106 rupees, i have him 110 rupees and he did not returned the change amount of 4 rupees. During the traveling i asked him to return the 4 rupees, he rudely said i don't have change though he had chillers in his pocket which he got from other passengers. While getting down at palanpur i asked him again to return the change, again he said he don't have changed. So when i told him i can see the chillers in your pocket, then he hold my collar and will not return your 4 rupees. Do what ever you can.

I felt so bad and didn't sleep while night with that incident. Request to please do the needful in this regard. So that the conductor must realize his mistake and don't repeat this again with other pessangers.

Hello Sir/Medam,

Hope you are well!

My name is Mittal J Patel.

I was booked tickets on 8-May 2018 06:49:28 PM.

But meanwhile the process is breaks and ticket is allotted to me and payment is debited from account.

At that moment I was got OB reference number by SMS alert.

OB Reference number: GS5633467

So I kindly request you please refund of my payment of ticket.

Regards,
Mittal Patel

I am in gsrtc volvo right now, travelling to ahmedabad from rajkot in 17:01 bus. Driving of bus driver is very rush and there were multiple incidents where bus was about to collide. It's a complete zigzag driving by the bus driver. This should be taken seriously to save road accidents. This is dangerous driving which puts our life in trouble. Rates are cheaper compared to private service provider a like patel and eagle, meets but our life is at risk completely which is a matter of concern. Bus number is 3969.

Appreciate if this can be looked at seriously for resolution.

On the date of 11/05/'18, me and my husband were supposed to travel to mansa from surat on a sleeper bus with route name surat - mansa trip code : 1830vldngsl15, pnr no. : g20142828. The bus was supposed to depart at 20:45:00 hrs. On enquiry at surat central bus stand, it was said that no such bus was there, on asking a 2nd time they said that the bus was supposed to depart at 22:15:00 hrs and it wasn't a sleeper coach. On final inquiry, they said that the bus has already left at 20:30:00 hrs, i. E. Before time and without any kind of pre-information. This is a matter of quite disappointment, and so i'm writing this mail so as to be able to obtain reimbursement of the bus fare that has already been deducted from our bank account via net banking. If no action is taken in this matter, i will soon write a strongly worded letter to the consumer court and you will soon hear from me via a legal institution.

I am having pass of local bus. I always travel from jamnagar to rajkot through minibus. My question is whether minibus is local bus or express. Is my local bus pass valid for minibus. From rajkot depot i got answered that only in few minibus your local pass valid. For other minibus you have to pay 48 rupees. I want to know that how many minibus are express rent and how many have local rent.

I have booked three bus tickets from surat to somanth through redbus. Scdeule was to leave from surat by 4:30pm. Ticket was for sleeper bus.
After waiting till 6:00 pm gsrtc Customer care people at bus stand has told this bus is cancelled, you have to go in seating bus, which I have refused.

I am still waiting for my refunds as after several complain to Redbus, I am not able to get my money back.

I have suffered with my money as well as the time consumed at bus station and also faced problem for arranging alternate bus.

My ccontact detail with redbus was [protected]

I am travelling from gandhinagar to sarkhej from last 2 year. But currently in morning bus (Time :9.10 am) driver and conductor behavior is very rude. They told anything to passengers. They threat to passengers, who travelling to routine by this bus only. Without knowing, he (Conductor) accuses the passenger of the theft. Driver name : hitendrasinh and conductor name : narendrabhai

Please solved this issued as soon as possible time.

Dear sir,
On 15 may 2018 i used laterin at pay and use at vadodara depot. The atendee told me to give 10 rupees for the same. I told him as per contract you cannot charge more than 5 rupees. Then he misbehaved and hold my collar. He took 10 rupees from me. I have video footage too. I am also going to compalin at police station. Kindly do the needful and give me prompt reply.

Dear manager sir,
I am working in a company located on ahmedabad gandhinagar route.
Bavla - mehsana route bus was running in morning time 8am from bavla to mehsana. As i have observed bus was fully occupied in most of cases.
Also bavla - dehgaom is fully occupied and about more than 30 passengers not getting sit so need to stand.
So my please request to restart same bus.
I hope that you will consider request form not a complaint and do the needful.

Yours,
Passenger of bavla - mehsana bus

The running on the route ambaji to dwarka is always late by half an hour from jamnagar, it is suppose to depart from jamnagar at 7:00 am which arrives at 7:20 am departed from jamnagar at 7:40 am and on the highway near bhatiya the bus has stopped on hotel murlidhar at 9:40 am for 15 minutes, inspite of paying high fare we do not get in time service it causes trouble to daily comuters to reach office on time and reduces the reliability of bus timing.
It is important to note that ambaji dwarka route bus never runs in time.

Yesterday evening i had reserved seat no 3 on bhabhar to surat sleeper coach busfor bharuch from mehsana at the time 23.15.
I came at bus stand at 23.00 and waiting till 24.30 but the bus is not found.
I had tried to contact on helpline as well as bhabhar depot, ahmedabad depot, but i can't get any response from them. I asked security person at bus stand for this bus, he said that this bus is departure at 22.45.
There is no entry in their records.
Till again ask ing to ranip depot, they replied that bus is departure.
Till the bus is earlier than it time, the conductor hadn't inform or call us.
Dear sir due not reach at bharuch i lost 2 day salary about 6000/- rs and the fair of 281/-rs also.
Please let us know what action should be taken against the same.

On date of 13 may @ vadodara central depo conductor fall down from bus and say that is no stopeg of makarpura depo... I am with family i suffer lost of pain due that conductor, than i go inquiring stopeg of this bus than makarpura available in this bus... Than why conductor said wrong and fall down from bus with push... Please take action against that conductor... Be needfull... That type of conductor making wrong image of gsrtc.

I was traveling from junagadh to gandhinagar on gsrtc sleeper coach: somnath gandhinagar.

Below are the some pnr details:
G20049010
G20149177
And other such 20 more tickets

Issue:
All people have booked tickets in advance but in reservation chart as per conductor no records are available.
When asked the dto mr. Thambla about the issue he is very unresponsible and unsupportive and told all that no one can on-board the bus. He is neither willing to give contact number of his superior neither he is ready to take any action neither he is trying to print the reservation chart again.

We are standing here since 2 hours and still no resolution. Kindly help asap

Bus details
Gj 18- z - 2037

Contact details to contact passengers:
+91-[protected]
+91-[protected]

I started my journey from kesho to ahmadabad @7.15 am through verbal ahmadabad.
Due to heavy traffic & consisted road &bus stop, buses are being too late.in summer to sit in stand bus in road & heat very very difficult for passenger.
You are requested to arrange to control traffic.
Best for both passenger & administration bus stop to be removed to nearby highway
Your positively think over this highly appreciated.

* gsrtc m-ticket * jamnagar to amreli psngrname : bhavisha tripcode : 0530jmndhrgjr47 pnrno : g20182419 jnydate :[protected] deptime : 05:30:00hrs seatno (S) : 20 class : gurjarnagri boardingpt : jamnagar txn password : se7bwv51. Please carry your photo id during journey.
I booked this ticket online and i board the bus from victoria pool so the driver started shouting that i can't board from there and after showing him photo id on phone which is saved in my google drive he said leave the bus or buy another ticket
The depot in charge also said we don't know the bus no or driver name so go and complaint online.

Today i am traveling by express bus karav - himmatnagar and today i am in urgently reach at himmatnagar for further traveling. I spent 74 rs for express bus because time is matter... But today i am very disappointed with bus service... It's speed very less against local bus..

Please improve your express bus service and speed because i spent for its...

Diparcher time 5.10

At 6.24 pm in vijapur bus depo..

Regards

Asif devla

Bus was not stop in gondal bus station and the bus was from rajkot depo and speed was more than limite in bus station in gondal bus no 7983 wednesday time 2.55 pm and rajkot gondal rajkot local bus conductor was also include in this. So please take some agianst to them and i also submit this complaint in rajkot depo but i dont think action will be taken

A bus service from gandhinagar to bhuj departs at 8:00pm from gandhinagar is creating many problems nowadays. The physical condition of bus is worst. Sometimes it gets malfunction during the journey. Moreover, it departs not on time and reach us to the destination very late.

We have complained about it at gandhinagar and bhuj bus depot. They told us that travelling limit of bus (In terms of kms) is over and they would change the bus in a week.
But we have not received any satisfactory result.

Thus it is our demand to change the bus to eradicate the inconvenience to the passengers.

Dear sir
I am your bus in travelling. For nadiad to jalor (Sleeper coach). But sir i not seticefaid
Sir your condecter full drink wine and all passenger to extra discuss. And sir more one problems dear i going to ahemdabad but your condecter given to nadiad's tickets sir... Plzzz fast helpme
Dear sir your gsrtc bus service immersion down then soo sir.
Please sir fast expanse your condecter...
Your traveller
Nimesh purohit