Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Yesterday evening i had reserved seat no 3 on bhabhar to surat sleeper coach busfor bharuch from mehsana at the time 23.15.
I came at bus stand at 23.00 and waiting till 24.30 but the bus is not found.
I had tried to contact on helpline as well as bhabhar depot, ahmedabad depot, but i can't get any response from them. I asked security person at bus stand for this bus, he said that this bus is departure at 22.45.
There is no entry in their records.
Till again ask ing to ranip depot, they replied that bus is departure.
Till the bus is earlier than it time, the conductor hadn't inform or call us.
Dear sir due not reach at bharuch i lost 2 day salary about 6000/- rs and the fair of 281/-rs also.
Please let us know what action should be taken against the same.

On date of 13 may @ vadodara central depo conductor fall down from bus and say that is no stopeg of makarpura depo... I am with family i suffer lost of pain due that conductor, than i go inquiring stopeg of this bus than makarpura available in this bus... Than why conductor said wrong and fall down from bus with push... Please take action against that conductor... Be needfull... That type of conductor making wrong image of gsrtc.

I was traveling from junagadh to gandhinagar on gsrtc sleeper coach: somnath gandhinagar.

Below are the some pnr details:
G20049010
G20149177
And other such 20 more tickets

Issue:
All people have booked tickets in advance but in reservation chart as per conductor no records are available.
When asked the dto mr. Thambla about the issue he is very unresponsible and unsupportive and told all that no one can on-board the bus. He is neither willing to give contact number of his superior neither he is ready to take any action neither he is trying to print the reservation chart again.

We are standing here since 2 hours and still no resolution. Kindly help asap

Bus details
Gj 18- z - 2037

Contact details to contact passengers:
+91-[protected]
+91-[protected]

I started my journey from kesho to ahmadabad @7.15 am through verbal ahmadabad.
Due to heavy traffic & consisted road &bus stop, buses are being too late.in summer to sit in stand bus in road & heat very very difficult for passenger.
You are requested to arrange to control traffic.
Best for both passenger & administration bus stop to be removed to nearby highway
Your positively think over this highly appreciated.

* gsrtc m-ticket * jamnagar to amreli psngrname : bhavisha tripcode : 0530jmndhrgjr47 pnrno : g20182419 jnydate :[protected] deptime : 05:30:00hrs seatno (S) : 20 class : gurjarnagri boardingpt : jamnagar txn password : se7bwv51. Please carry your photo id during journey.
I booked this ticket online and i board the bus from victoria pool so the driver started shouting that i can't board from there and after showing him photo id on phone which is saved in my google drive he said leave the bus or buy another ticket
The depot in charge also said we don't know the bus no or driver name so go and complaint online.

Today i am traveling by express bus karav - himmatnagar and today i am in urgently reach at himmatnagar for further traveling. I spent 74 rs for express bus because time is matter... But today i am very disappointed with bus service... It's speed very less against local bus..

Please improve your express bus service and speed because i spent for its...

Diparcher time 5.10

At 6.24 pm in vijapur bus depo..

Regards

Asif devla

Bus was not stop in gondal bus station and the bus was from rajkot depo and speed was more than limite in bus station in gondal bus no 7983 wednesday time 2.55 pm and rajkot gondal rajkot local bus conductor was also include in this. So please take some agianst to them and i also submit this complaint in rajkot depo but i dont think action will be taken

A bus service from gandhinagar to bhuj departs at 8:00pm from gandhinagar is creating many problems nowadays. The physical condition of bus is worst. Sometimes it gets malfunction during the journey. Moreover, it departs not on time and reach us to the destination very late.

We have complained about it at gandhinagar and bhuj bus depot. They told us that travelling limit of bus (In terms of kms) is over and they would change the bus in a week.
But we have not received any satisfactory result.

Thus it is our demand to change the bus to eradicate the inconvenience to the passengers.

Dear sir
I am your bus in travelling. For nadiad to jalor (Sleeper coach). But sir i not seticefaid
Sir your condecter full drink wine and all passenger to extra discuss. And sir more one problems dear i going to ahemdabad but your condecter given to nadiad's tickets sir... Plzzz fast helpme
Dear sir your gsrtc bus service immersion down then soo sir.
Please sir fast expanse your condecter...
Your traveller
Nimesh purohit

Sir,
Today(9th May 2018) I have booked two tickets from UNA to GONDAL for the date of 10th May and bus name was diu - rajkot and departure time at Una around 13:20.
I have booked two tickets on seat no 4and 5.

Money 236 rupees deducted from my sbi account but ticket not booked.

GSRTC reference number is :GS5635969

SBI account reference number :IGADMJJAA7

Kindly refund my money as early as possible.

Image are atteched here for your reference.

My email id : [protected]@gmail.com
. Please if you have any queries please contact me.

Ragards
Maulik
[protected]

Sir,
Today (9th may 2018.) i have booked two tickets from una to gondal for the date of 10th may. Bus time at una 13:20., diu-rajkot bus.. Payment 236 rupees deducted from my sbi account but ticket not generated. I want to refund my money.
So request to refund my money. My mail id are given below for further communication.

Gsrtc reference number : gs5635969

Money debit from my sbi account. Atteched image for your information.

Sbi account debit reference number :igadmjjaa7

If any query kindly revert.
Please do needful for that matter.

My mail id: [protected]@gmail.com

Regards
Maulik
[protected]

I have booked tickets from Surat to Ahmedabad from gsrtc and my money was deducted adn i didn't received tickets and booking was not done also.

there were three incidents like this:
Transaction Amount and reference numbers:

1. GS5611159 : Amout deducted was Rs. 988
2. GS5611593 : Amout deducted was Rs. 988
3. GS5614195 : Amout deducted was Rs. 988

Please refund my money as the tickets weren't booked
My Email for communication : [protected]@gmail.com

This bus no gj15 z0222 is from valsad to daman daily. And the bus is suppose to leave at 9 in the morning but it is very irregular and never leaves on time. Sometimes the driver is not available, some times conductor has problems. Many a times there is a break down in bus. This causes immense difficulties to daily commuters who have to reach office. I hope someone will read the complaint and do something about it.

I tried for online reservation through gsrtc website on 14th march in the name of jaivin prajapati for the journey gandhinager to baroda scheduled on 15th march morning. Imade two attempt and each time ticket fare debited to my hdfc credit card a/c but i did not received confirmation from gsrtc.23days have been passed off but money for the failed tranction has no been deposited in my a/c

શુ આપ મુસાફરોની જિંદગી જોખમમાં મૂકવા ઈચ્છો છો?? અને એક બસના 50થી વધુ મુસાફરોની સાથે સાથે તેમનો ઘરપરિવાર પણ જોડાયેલો છે. છેલ્લા ત્રણ થી ચાર મહિનાની મુસાફરીમાં નોટિસ કરવામાં આવ્યું છે કે ડ્રાંઇવર કંડકટર દ્રારા દિવસના 24 કલાકથી પણ વધુ કામ લેવામાં આવી રહ્યું છે.. રાતની લાંબા રૂટની બસોમાં મોટે ભાગે એવા જ ડ્રાઈવર અને કંડકટર જોવા મળ્યાં છે જેઓ સવારે શિફ્ટ પૂરી કરીને રાતની લાંબી શિફ્ટ પણ કરે છે.. આજે ફરી વાર ડ્રાઈવરને ઝોકું આવી જતા ગાડી ઉભી કરી દેવામાં આવી આમ મુસાફરોના જીવની સુરક્ષાની જવાબદારી કોની!?? બિચારા ડ્રાઈવર અને કંડકટર તો ચિઠ્ઠીના ચાકર છે એમાંય ગાડી ધીમે ચલાવે તો મુસાફરો એને બુમો પાડે છે કે સમયસર પહોંચાડો. મહેરબાની કરી વર્કલોડ ઓછો કરવા અને મુસાફરો ને એક સુવર્ણ સુરક્ષાભરી સેવા આપવા વિનંતી.. બસ રૂટ- પાણીગેટ-દીવ ની ઘટના...( 9:00 વાગે ઉપડવાનો સમય 6:40 એ દીવ પહોંચવાનો સમય અને બસ 4:00 સુધી ભાવનગરમાં જ છે )

Respected sir,
I want to complain about your online e-ticket booking service your bus conductor behaviour with ladies passengers in surat to modasa bus departure time 13:30. I booked online e-ticket n like every time payment has done but e-ticket is not generated. But message i received. So i have done payment, e-ticket is not generated is it my fault or your poor online service, please tell me. If online e-ticket is necessary why you couldn't make sure that e-ticket must be generate without any problems. I would like to ask u if payment has done n e-ticket is not generated but on the basis of message i received from gsrtc you can't sit us in bus?

Respected sir

I booked a ticket from tharad to adipur by gsrtc application in badmer bhuj bus reference no - gs5590257. But my ticket not confirmed and amount of rupees 394 diducted from my account
My mobile no. [protected]
Email address - [protected]@gmail.com

Please take action & refund my money

Thanks and regards
Bharat prajapati

Dear sir,
My self saumil prajapati and am daily commuter for the nadiad to vadodara route. Since last four months, the bus is taking more time than the estimated time to reach the destination i. E. Vadodara central bus stand. Almost it takes 1 hour and 30 to 35 mins. It may be due to allotment of different buses which may hardly run at 55 to 60 kmph speed. Have an attention for providing better service.

Regards
Saumil prajapati
[protected]@gmail.com

I would like you to take a notice that nadiad - vadodara intercity bus that departs from nadiad at 6:00 pm is in a very bad condition and instead of paying high fares we do it get proper facility. Bus cannot speed up beyond 45-50 kmph even on express way (Ne 1) and is in a very very bad condition. Kindly look into this asap and please do the needful.

I have booked 2 ticket at 4th may 2018 for kodinar at 11:42am in junagadh-una 12:00am gsrtc bus from gsrtc official app. Payment is debited from my account but tickets is not booked. Ticket is not confirmed and money is debited it's not fair!! So now how can i refund my money.
Gsrtc ob reference no:gs5597545
Ticket also not cancelled by some technical problem and also my bus is come. So please help me!!! It's my kindly request.