Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: 3833001

I have been travel himatnagar to khedbramma today
Date -30/05/2018
Rajpipla
Ambaji depot bus
Cundoctr base no.-173
Bus no.-41184
Driver base no.-1276
Bus conductor is very irresponsible and and spoke in rude mennor
And conductor slap me on my face
So plese punish the conductor

I know only conductor base
1276
41184 is dtail collect to customer care khedbramma

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I was traveling alone at night and on enquiring about the bus status to the conductor, he was very irresponsible and spoke in a rude manner. The only thing i asked him was whether the seats are available in the bus or not, which i don't think is too much to ask for. Also, being a conductor it comes in his duty to answer if one is unknown or has any query. Above all, he was smoking too, where it is strictly written that 'smoking is prohibited'.
Bus: udaipur to morbi
Time: 10:30 pm
Boarded bus from ahemdabad
Destination: dhrangadhra

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Website: gsrtc.in/site

Dear sir,
I have booked ticket online from Surendranagar to Ahmedabad(07:30pm) two times on 13/05/2018. Rs. 102 and Rs. 100 deducted from my account but booking not done both times
and also not get refund of that money.
Pls help as soon as possible to resolve my problem.
I have book ticket from gsrtc mail id. : [protected]@gmail.com and Referance no. were GS5671840 and GS5673796
Amount cut twice from my axis bank and did not get refund yet.

Pls give me response asap.
Thanking you.

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May 29, 2018

Complaint marked as Resolved

Amount Rs.100 and Rs.102 refunded by GSRTC, Gujarat in my bank account.

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I have booked 2 tickes from ahmedabad ranip to junagadh on 27th may 2018. But the money was deducted from my account but tickets can not receive. The passenger name are - yash sapariya and kevin ramani.
I have booked these tickets 3 times but yet i can not receive any type of tickets. So, please refund my money as soon as possible.
Reference no.
1 - gs5770886
2- gs5771262
3- gs5771289
Total price of tickets - 370*3= 1110/-
Please refund my money as soon as possible.

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Hi sir,

I have been travel from ahmedabad to mehsana daily by gurjar nagari bus (Ahmedabad to deesa) 7.00am from geeta mandir for last 7 month.

Regret to say that many time i do not reach office due to bus is not go to as per standard speed of 80km per hour and many time also bus break down in mis way.

Also there many instant when express bus put instead of gurjar nagari bus.

There are the issue we facing for last 7 month. Please take necessary step and resolve this issue.

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I m traveling ahemdabad to palanpur in my etios car in the st bus was overrating the vehicle very badly nd my car just going to touch with the bus but it’s handled by my car driver the time is 11:40 pm at 23th may 2018 the bus number was gj 18 z 1942 nd its very risky for people that this kind of bus driver are in gujarat st bus. I m submitting the photo of the bus which taken by my phone

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S

Sujitsinh Jadeja

from Ahmedabad, Gujarat

May 29, 2018

To G. S. R. T. C
respected sir,

On the date :[protected] I was travelling from Rajkot to Gandhidham (Padana villege) in bus num 0109 and bus is traveling between gondal to Bhuj.
He was said me some bad words and also say bad words to my family.i will humble request to you that please suspend that driver from GSRTC

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Address: 387640

Hi sir,

My name is bhavin, and i doing updown from lasundra (Ladvel chokdi) to soni no chali, i have express monthly bus pass, but some express buses are not stopping here, don't know why?, today one bus no. Gj 18 z 5104 (Zalod to kadi), and santrampur ahmedabad both bus are not stopping here at ladvel chokdi, kindly we require every bus should stop here, because we are getting late in our work,
So please take some action against them so they will stop bus here at ladvel chokdi every day.

Thanks
Bhavin

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I was reserved a seat in surat palanpur bus. Bus no is gj 18 z 1279. I was completed my reservation as per given seat selection in online booking and i was select 21 no as a window seat. Bus came in station and i was checked my seat.in a bus seat number was not as per given in online selection..
I want to humble request to goverment gsrtc head if you are not able to maintain a bus seat number selection so pleas do not mention as a single lady option in online selection.

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Driver & conductor both are lazy. Bus is late 1 hour 15 min.. Every stop halt is 4 minutes but they are taking 15 minutes halt.. They are not trying that bus will reach on time & customers do not have to suffer..

Bus name : dhari to dahod
Time : 6:15 pm
Date : 27/5/18

All customers suffering because of driver & conductor not performing their duty..

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Address: Ahmedabad, Gujarat, 382415

To day at kheraj bus stop the varta bus ambaji borshad and ambaji dabhoi did not even those buses totally empty. And counducters of buses of ambaji to mani nagar, talod, megharaj modasa, petlad were refused to take me in bus because i have luggage, even i offer them to toke tiket of luggage, they told that they don't have luggage box or not permit to put luggage in bus.

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Address: Kutch, Gujarat, 370001

Website: gsrtc.in

I booked my ticket on 12-april-2018 for traveling bhuj to ahemdabad in sleeper, but due to some technical problem sleeper bus not availabled for traveling at that time, so simple bus has been arranged for all passengers

For regarding refund i already send many mail to gsrtc along with my ticket
But they are not giving any reply yet

Shame on you gsrtc...

Gsrtc hay.. Hay..

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I used to gsrtc app for online booking. Last time date 25/05/2018 i booked seat no 09 to go bhuj to unjha on nakhatrana - unjha 8:20 pm.
Money was deducted from my bank account but ticket was not confirmed so i had to taken a ticket from conductor and travelled.
Now i want to my money refund. Reference no is : gs 5754779
Ticket status is null. No pnr number got.

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Address: Anand, Gujarat, 388540

Valvod to savali (Route no.: 28 & bus no.: gj 18 y. 2909)
Above mentioned bus timing changes 7:30 to 7:05 according of gps system and due to these time change student and other passanger get sufferd.
We already complaint in borsad depo & nadiyad div. But they dont gave any action on this matter.
We also upload empty bus photo due to timing changes.

Also div. Controller do not answering of our (Student and passenger) call.
Due to these timing changes bus income is decrease and i dont think so they get money for pay to toll tax.

So plz change the timing as previous timining 7:30 from borsad

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Address: Gandhinagar, Gujarat, 382424

Website: www.gsrtc.in

We booked in the sleeper on online site og gsrtc and when boarding the bus they forcefully made us to take sitting seat not even semi sleeper. And even the ticket contains sleeper written in bold and caps.. The whole staff were rude and even the bus was to depart at 11.35 but bus arrived at 12.20... I strongly recommend not to take this # bus.

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Address: Surat, Gujarat

Mh 20 bl 2598 numbered bus was from surat to dhule today on 25th march, 2018. Bardoli was mentioned on the bus as station but the conductor talked very rudely and denied that bus won't stop at bardoli and didn't allow me to get into the bus. He did the same with one another passenger as well. Kindly look into this.
He was taking passengers only for dhule though the bus was empty.
Kindly look into this matter as it is so stressful for the passengers.

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Address: Surat, Gujarat, 395007

Dear sir/madam
Seasons' greetings!
I have booked an online ticket with the following details;

Mehasan highway modhera x to surat central bus stand
Passenger: patel dilipkumar arvindkumar
Journey date: 20.5.2018
Depart time: 23.15 hrs
Seat no: 16
Class: sleeper
Pnr no:g20299392
Trip code: 2000bhbsrtslp30

When i reached at platform to pick up the above bus, the bus has left at 22:50, before 25 minutes as mentioned in ticket. Other three passengers had the same experience.in this connection, it is requested to reimburse the above money within two days. Otherwise let me allow for further legal actions. Please make a talk with competent person.

Kindly do needful.

Best wishes,

Dilip

Dilip patel
Be (Civil), mtech (Construction & project mgt.) (Cept), ll. B., phd (Iit delhi), oshas 18001

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Address: Rajkot, Gujarat, 360002

I have done online booking of bus thrue gsrtc website.

I have done payment thrue credit card. My money is deducted but didnt get ticket.

Ticket was from rajkot to ankleshvar
Ob ref no. Gs5744082.

Date : 24/5/2018

Credit card no.
[protected]

Kacha harsh m

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Address: Gandhinagar, Gujarat, 382845

Website: www.gsrtc.in

Dear sir,
I am sanjay prajapati from vijapur. I am government employee in ahmedabad iti. I am daily travelling from vijapur to ahmedabad in dabhoi to vijapur bus.
As i found this bus speed limit is 60 km/hr. So we all passenger getting late
To reached at office.

I told this problem to driver but he called depo manager does not allow them
To open bus speed.

We issued pass of express bus but still we are not getting good service as we paid.

Please open bus speed to 70 to 80 km so we could reach on time.

Thank you
With regard
Sanjay prajapati
[protected]

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Jayesh ashara

from Visnagar, Gujarat

May 25, 2018

I had booked two sheets of Volvo bus from Rajkot to AHMEDABAD time 19:01. Money was deducted from my account but my tickets are not yet booked. There was an error occuring when I was booking tickets please solve my problem and transfer my money back into my account as soon as possible. Thankyou

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I book my ticket in SLEEPER BOARDING . I SMS verification shows my ticket in sleeper boarding .but conducter booking sheet show My sheet is below the sweeper boarding.I request you to resolve my problem. if you don't able to resolve my problem then charge ticket prices as per conducter sheet & REFUND excess MONEY.
I hope you to resolve my problem as early as possible .my ticket details is given below .
MY PRN no :G[protected]Ajay BHATIYA)
ENCL.(1)SMS SCREEN SHORT
(2)CONDUCTER BOOKING SHEET
(M):[protected]

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Address: Surat, Gujarat, 395009

I board a volvo bus from baroda bus station to surat on 18/05/18. My red color duffel bag has been taken by someone on the surat bus station. I have his/her bag for the same. I booked a complaint @ surat bus station depot manager. But i didn't get back my luggage. Plz help me out. My cell no. Is[protected] or[protected]. Plz i lost my valuablestoo

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E

Er Moghariya Brijesh

May 18, 2022

Sir
I forgot my maroon colour bag in bhuj-chhota udaipur bus on 18/05/2022.. please help me to find my bag..or provide me contact number

luggage missing - Comment #3997027 - Image #0

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Chirag Sonwane

May 10, 2023

I had traveled at 9/5/2023 and get navsari my stop at 2:30am in morning 10/5/2023 I forget to pick my blue American Turistor beg please help me to get that beg my bus was Siddhapur- Vapi express I had bord from Mehsana

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 153

I am complaint about conductor

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conductor's behavior

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online ticket not confirmed/ booked but amount cut from bank account

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failure transaction - refund money

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bus issue

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over speed of the bus and very bad overtaking

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bus is not stopping on stop

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seat reservation

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late bus & not try to reach on time

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not stopped and refuse to take luggage with ticket

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not get refund yet and no reply from gsrtc

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money deducted but not booked ticket

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change timing schedule for valvod to savli bus (borsad depot/nadiad div.)

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I'm complaining about gsrtc bus from ahmedabad to valsad

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conductor misbehavior and misleading passengers

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reimbursement of fare as bus left the platform before time mentioned in ticket

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online ticket money deducted but don't get ticket

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remove speed limit of bus - dabhoi to vijapur

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sheet is not get as per online booking

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luggage missing

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