Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir / madam

I am traveling in gsrtc on date[protected] from keshod to rajkot. Bus no gj 18?? 2930 bus route is somnath to radhanpur

Conductor have not given change of rs 2 to me and also to some other passengers. Isn't it make corrupted image of gsrtc?

And also driver has take hold at every stop near about 15-20 minutes. Why? If it takes time nearly 4 hours to reach than why people traveling...

I m book online bus from Ahmedabad central bus stand to Dahod on date -25/03/2018 time-8.15 bus time Intercity
I am waiting from 8.00 pm to 10.00 pm on bus station but no one bus arrives. And one Intercity arrive at 9.30 but they says there is different bus from my booking bus ..and it was already 10.00 pm but no one can help me regarding my issue. They says bus coming but no time fixed..

So I was fall in trouble..br...

I'm traveling to ahmedabad via rajkot - ahmedabad - rajkot intercity express, bus no. Gj18y2361 date 25th march, 2018. Bus is taiking to much time to reach destination even very low traffic on highway. Normally, any hmv like bus tkes 4 hr to reach ahmedabad from rajkot. But this bus is going too much slow and takes almost 3 hours to reach limbdi, which is situated between rajkot and ahmedabad. We ahve started journey at 17.00 from rajkot...

I am a frequent traveller through gsrtc bus., normally i book online ticket in 6.40 am dhuvaran express., from ahmedabad to tarapur., but from last week this bus is not showing in online booking list, the same was confirmed by enquiry office that the bus has been removed from online booking, so now you have to take ticket in bus itself., kindly add the bus in online booking...

Dear sir, hu piludara no ak student chu ane ame badha student bhegha thae ne ame mahesana depo ma ak piludara gram panchayat ma thi sarpanch na letter ped par ame lakhi ne apyu hatu pan te problem nu kai solution avatu nathi atale hu tamane vin anti karu chu ke tamae aamari bus 8:00 vage start thay ane student ne takalif na apde avu kari ne amari madad karo avi vinanti.

Your trusttly,
Bhavik. D. Patel,
...

Hi sir,

I have created two transaction via online booking on gsrtc.in but both are failed and not generate ticket but ticket amount are deducted both time by bank.

My email id: [protected]@gmail.com

Both transaction are as follow:
1. Gs5346636 (Gs5345870) on[protected]
Transaction id:[protected]

2. Gs5350114 on[protected]
Transaction id:[protected]br...

E-ticket cancellation refund amount
Dear sir,

I have booked e-ticket from ankeshwar gidc to jetpur. Which is of 21 hr.
Gsrtc online ticket booking on 24/03/2018 and after submit option from gsrtc site amount of bus fare rs. 279/- is being debited from my state bank account but i did not receive text message in my phone from gsrtc application. So, i have not txn password for cancel ticket. After this i dialled...

Gsrtc lady bus conductor of route ahmedabad to rajkot 6.10 p. M. Date 23.03.18 is talk with me rudely when i said her that this is a lady seat u can not allow any jents to seat beside lady seat but she shouted that u cant argue with me... Only 1 & 2 number seats are ladies seats while one of your conductor said me that 1 to 8 means first two row are for ladies.

We paid money for volvo and your staff has no sense to talk with...

Dear team,

Bhavnagar to diu 22/2/2018 15:45 ni bus ma payment failed but rs cut. And further 4 time 25/2, 26/2 (2 time) and 27/2/2018
Diu to bhavnagar 6:00 ni bus same condition reply. So please resolve the problem. And my credit card transactions screen shot send to your email id [protected]@mail1. Gsrtc.in

Thanks & regards

Kshitij dholariya...

I was not picked up by ahawa ahmedabad sleeper bus on[protected] sunday timing 21.45 from dolvan even though i have done my reservation. With these stupid work of driver as well as conductor i struggled for about 1 hour in dolvan alone as my home is about 12 k. M away from dolvan. Not only that i had my exam duty next day in gujarat uni. Total 315rs....

Savarkundla thi surat vali bas nathi avi bas cancle kari nakhi depo mathi
pnr no-G19289726
date of journey[protected]
time-15-30hrs
class-sleepar
end point-surat
trip code-1530SKDSLVSSL30
seat no-16
fare total-299
rameshbhai ladva
age-49
maan niye shree paisa refund karva vinanti...

Deat team,

This is to inform you that i was tried to book ticket on dated 20th feb 2017 in bus service from rajkot to mundra, but three time bus ticket booking failed and amount (3 time) deducted from my account.

I have sent mail on dated 26th feb 2017 on below mentioned mail id of gsrtc [protected]@mail1. Gsrtc.in but till time after 25 days my refund not initiated.

You are requested to please look...

Hello paragkumar vishnubhai divani here
I was book my tickets on date of
17/02/2018 from nasik to ahmedabad
My tickets was booked that time but there was no bus and i was mail to gsrtc but no reply from your site that screenshot i give you one more time please check it and refund my fare (784₹)
Bus no. Was
Gj18v8658
Thank you sir...

Dear sir/madam,

I have done transaction on gsrtc website for ticket booking purpose on date 28/02/2018. but there is some error and ticket not conformed but amount debited from my A/C(Credit Card). so plz check the details and reply me when will i get refund.

details of transaction are as follows :
OB Referance no. GS5227984
Message from HDFC PG Side :
Payment ID : 94842914
Email...

My pass is from gandhinagar to gota.
There are many bus stop between this rout.
I asked conducter to stop at vaishnav's devi bus stop. Which comes before gota.
He told me that i will not! You have pass of gota so i only stops their.
He own the bus like his father gifted him this and he is owner of the bus.
Conducter nomber-556
I hope you solved problem honestly and take action against him.
This...

It has been noted that the stoppage of gsrtc bus at amitnagar baroda is cancelled and shifted to sama. Before this passengers were easily getting bus.in this way now passengers are harassed unnecessarily. Kind continue stoppage of gsrtc bus at amitnagar baroda as it is centre location to go and to save time. Please look in the matter and solve immediately....

Dear sir..

I have book e-ticket for the date 09/03/2018 my journey date is 10/03/2018.. Through mobile application but i have book same ticket two times so please cancel my one ticket as soon as possible

Ticket no : (1) g19224893 this ticket is ok

Ii nd ticket no is : g19228645 so please cancel this ticket and refund my account..

So please my refund given as soon as possible...

The bus which runs from surendranagar to dhuvaran is often not reported to the traffic controller in the depot at khambhat n is driven to the destination. So, when we ask about the bus, they reply that the bus has not come yesterday but actually bus had come & missed it. Moreover, the receiver of the phone is also very often deliberately put slightly away from its right place, so our can't make inquiry. This is what i experience often. This...

I have tried to book bus ticket twice on gujarat state transport app on 25th january and for which my credit card has been debited twice amounting rs. 208 each i. E. Total rs. 416 but tickets were not cooked and received system error message that : "your transaction is not completed as reservation system can't process your request" and i have immediately raise query on 25th january and followed after wards on regular basis wherein i get same...

I'm Amit kopeniya today 7/3/2018 booking the seat of AMRELI TO RAJKOT BUS But bus are not book and debit the money 94 rupee in my account
Payment id:95459752
GSRTC OB Refrence no :GS5280781
Debit messege:
Thank you for using your SBI Debit Card 459XX6327 for a purchase worth Rs94.0 on POS GSRTC23988 at GUJARAT STATE ROAD TRA txn#[protected].If not done by you, forward this SMS from mobile number registered with...