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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 27, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 158

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N
naran chaudhary
from Ahmedabad, Gujarat
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refund of ticket reference ob gs5264315

Gsrtc reference ob number : gs5264315
I booked a ticket in suigam-bhavnagar sleeper on 04/03/2018 but it was not confirmed and my account was debited with ₹174. Kindly check and refund the amount of ₹174 in account details below
Bank of india
Ahmedabad main branch
A/c-[protected]
Ifsc code-bkid0002000
Name - naranbhai chaudhary
Mail [protected]@gmail.com
Mo-[protected]...
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A
Adeepateldc
from Bhavnagar, Gujarat
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aggressive driving of bus drivers

Address:Anand, Gujarat

Bus no gj 18 z 0997
Date : 07/03/2018
Time : 07:45 am
Route from
Anand 388001 to borsad 388540
Driving of the bus was so aggressive as the driver was going in a speed of 80-90 in a public and residential areas with full of traffic and do not followed the traffic rules
Due to that 3 of two wheeler vehicles very close to be in a accident.
Take a action and contact us withing 24 hours about thisbr...
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P
Prof mitesh
from Vadodara, Gujarat
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mismanagement of borsad depot

Address:Anand, Gujarat, 380015

Borsad depot maximum bus directly go to anand new bus stand & they did not run properly nadiad division al manager written order that all bus go-to anand via old bus stand of anand because in this route railway station court amul dairy collector office market. Thus pl arrange new order to give good facility to public all bus go via old bus stop in morning one local bus dahod borsad also not coming to old bus stand of anand. & one exp bues...
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I drashtant tanna had booked my ticket for travelling from vadodara to rajkot on thursday night i told the person who was booking advance tickets of the bus, i told him to book my ticket in surat-jamnagar sleeper bus, i told the person twice to give me ticket in that bus only but instead he gave me ticket in surat - rajkot bus of the same day and when i entered surat - jamnagar bus i was told by the conductor that that ticket was of surat...
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G
gnp1991
from Visnagar, Gujarat
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refund of ticket amount after failed transaction.

Dear sir/madam,
Today i booked 3 ticket in GSRTC APPLICATION for sleeper bus - Nathdwara ( From Malpur to Surat ). I got sms of amount Rs
651 deduction from my HDFC account but i didn't got ticket via email and confirmation sms of gsrtc. This is happened 3 times with me and didn't get refund of previous two transaction.
My transaction payment ID was 95091441. Ref no - GS5256798 & GS5256799.

i want refund...
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A
Anand L Gandhi
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

junagadh - khedbrahma bypass gondal

Address:Rajkot, Gujarat, 360311

Dear sir we many people regularly do up down through junagadh - Khedbramha Bus from Gondal but suddenly it's route convert Gondal bypass and we many people have face problem as we all have routine practice to up down through this bus and also that time no other gurjur Nagari bus are there so we request to arrange the route of junagadh - Khedbramha via Gondal so many people have take advantage of it...
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P
pravesh sonavane
from Surat, Gujarat
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refund my booking

Address:Ahmedabad, Gujarat

Dear sir,
With the reference to the attached booking history, kindly confirm my refund status, as i booked a ticket on[protected] three time, but your app. Is not working properly, attached contains amount, reference number, journey date, to & from.

Awaiting your valuable reply.

Thanks & regards,
Pravesh sonavane
+[protected]...
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Address:Ahmedabad, Gujarat, 380060
Website:PMO INDIA // Consumercomplaints.in

Dear responsible staff,

Hereby i would like to declare such stupid management from gsrtc staff regarding ahmedabad to indore route bus..!!

1 : ticket was already booked by online web and afrer reached cbs-5 bus stand we got suprised to hear by cbs staff in cabin that bus has been cancelled..!!

2 : after the conversation with un-educated staff employee we have asked about online ticket and he replied...
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R
Rahulmodi8866
from Bhopal, Madhya Pradesh
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ticket not booked but money debited

Address:385535

I've used gsrtc online booking service for ticket booking from deesa to baroda but transaction failed and ticket is not generated and rs. 568 is deducted from my sbi account. I've phoned to gsrtc customer care, they told me within 21 days your money refund in your account but now one month is completed from transaction deducted amount is not deposited in my account. Ref. No. Of gsrtc23988 on date 04/02/2018...
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H
Harendra joshi
from Ahmedabad, Gujarat
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rajkot rajkot una diu holt out stop complain

Address:Junagadh, Gujarat, 362560

માન વરમોરા સાહેબ ડી. એમ સાહેબ રાજકોટ અને તમારા સ્ટાફ ની શ્રી જાડેજા સાહેબ અને કાદરી સાહેબ ની અથાગ મહેનત મે તારીખ 23-2-18 ના મારી આંખે નિહાળી મને ખુબ ગર્વ અને આનંદ થયો આપ સાહેબ...
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P
pappu multani
from Chandausi, Uttar Pradesh
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regarding fake timings.

Very pathetic condition of gsrtc buses. I am standing at sarkhej bus stand for travelling to kalol. Which is approx. 46 min. Journey from sarkhej. And i am waiting here from 10.30 a. M as the timing for sarkhej mehsana bus is 11.00a. M as per time schedule. And now it is almost 12 0 clock afternoon in this hot summer day wid a kid of 2 years. Now also the bus has came 1 hour late and they are doing lunch in bus and the bus is parked at other...
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H
Hiral dhanani
from Raipur, Chhattisgarh
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rude behaviour of bus conductor

Address:Ahmedabad, Gujarat
Website:Www.consumercomplaints.in

Today date 1/3/18 time 11.25pm bus name : palanpur to jamnagar
Respected sir,
Today my parents wants to travel from ahmedabad to jamnagar by gsrtc, but very rude & unprofessional language used by bus conductor, as my parents were blind with both eye. (Disable). Conductor does not help the needing people. I request you that conductor & driver may help and co-operate with those people who are disable and needing
I hope...
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R
Roshan Nihalani
from Ahmedabad, Gujarat
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my online ticket is not getting canceled and I didn't get my refund

Address:Junagadh, Gujarat, 362001

In are eac and every bus there is wrote dont stand in que make online ticket but how to do online ticket its not refunding only my bus get accident and i cancle my trip and i have submitted my details in e - refund than also no buddy is replying or refunding
So i think to stand in que and take ticket everbody has get there refund only i didnt get
Gsrtc make fool and not refunding money its one kind of business to earn money...
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Address:380051
Website:[email protected]

Today i peak a anjar-bhuj bus at bhachau new bus stand at 2:10pm,
I take a bhachau - ahmedabad tikit
When bus reached at prahalad nagar bus stop at 7:30pm i reqest them to stop at prahalad nagar but conducter could not agree to stop bus and order to driver that bus must not stop at prahalad nagar
Coducter base i'd 3569 (Jamesign jadeja) i don't know it's i'd is true or false...
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R
ravigiri meghnathi
from Surat, Gujarat
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I am completing about bus driver

Hi my self ravi & today i pick up bus from Rajkot which is i am already booked from online and its time is 12:45 but bus reached at Rajkot station 1:25, then after driver stopped bus so many time at hotels and all but not in many bus stations and also misbehaving with me and other passengers to not stop bus at the bus stop, conductor ring the bell to stop bus but driver did not stop the bus . The bus is from Bhuj to Porbandar & bus number...
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P
pandya293
from Ahmedabad, Gujarat
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st bus booking system not displaying proper and valid information

Address:Ahmedabad, Gujarat, 380015
Website:gsrtc.in/site

Hello Sir,

I have booked ticket from Ahmedabd to Dakor in bus root 'Ahm to Bariya' bus on 25th Feb 2018 Sunday 9:00 AM.

On web portal it is showing 1 hours and 40 min. But when bus arrive conductor informed us that it take 5 hours and bus will reach there by 2 PM. Also cant do ticket cancellation as bus departure time is already went.

Our 252 rs was totally gone because of this issue. When contacted...
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P
PRATIK 2412
from Vadodara, Gujarat
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bad service of gsrtc

Address:Vadodara, Gujarat, 390019

Dear sir,

I am pratik parekh my pnr no g18999202. Me & my wife was travelling last saturday 17/02/2018 porbandar to vadodara gsrtc bus no gj18 z 2094. Bus stopped near rajkot (15km to rajkot) for maintenance problem. I think 45/50 passenger travelling in bus. From 12.20am to 2.00am no reply by gprs system & rajkot central bus stand manager. No any type of management by gsrtc. So we 15/17 passengers manage other personal vehicle.br...
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N
Najraj Babariya
from Ahmedabad, Gujarat
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not proper housekeeping in bus and bus parts has broken

Dear sir/madam
My name is najraj babariya and i am traveling from gondal to bharuch in st and i saw that bus is not proper cleaned and sit, window pipe has brocken also window lock not working so this is my complain to you that please take steps for it. It is must maintained for our people for smooth and relax traveling.

Bus name : gondal-rajkot-nasik
Bus trip no. Gdlnskslp30
Bus no. Gj18z 2225
Date...
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A
Arvind Kanzariya
from Bardoli, Gujarat
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refund my ticket money

ConsumerComplaints.in › Gujarat State Road Transport Corporation [GSRTC] › GSRTC — E ticket Refund - GSRTC
GSRTC — E ticket Refund - GSRTC


My complaint is that I booked 1 E ticket from business (mobikwik)website. My date of Journey was 25/02/2018 from botad to gandhinagar in sit no 4 My PNR no. is G18956869 and trip code is 2130kdngndlsp30. My total bus fair is Rs. 165/ My Journey time was 3:15 a.m....
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K
kaushik pipalva
from Dahod, Gujarat
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ticket vending machine not functioning

Address:Ahmedabad, Gujarat, 360370

Bus route jetpur-premgadh number gj-18y-5449 junagadh division and jetpur depot arrived at panchpipla by 1805 on 27 feb 18 and refused to board passengers due to inability to provide tickets from ticket vending machine. We contacted to jetpur depot manager and he also refused to board stating that poor lady doesn't have alternative source to provide tickets to passengers. Due to this many old age passengers and lady with kids suffer a lot....
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