Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I m travelling by my car.. Nd i stop my car in hotel darshan for tea. Nd suddenly gsrtc bus volvo coming from ahmedabad to rajkot.. Nd driver park a bus exactly behind my car so i coudnt drive my car because of driver rude behaviour.. Nd in car we have serious patient.. Nd we have to wait about 30 minitue because of it.. Gsrtc bus volvo no. G j 0 1 e t. 3708.. Time..9.35 pm... So i complain about this time nd i demand that u should fire that type of driver for his job

Dear sir,
I had book 5 tickets from vadodara to ahmadabad ranip on 20 dec 2017

Booking detail

Pnr number - g18078875
Ob ref - gs4811384
Trip code - 1615srtrdnexp51
Bus no gj18 - 9906
Journey from - vadodara central bus stop departure time - 19.30
Journey to - ahmadabad ranip
No of seats - 5
Services from - surat centeral bus stand
Services to - radhanpur

We reached before time at central bus station 18.40
We wait for bus till 20.30 but the bus was not came.
I requested the inquiry counter person to sing and stamp on my e tickets to travel in other bus but he refused to do that.

We booked tickets because i have infant and one 5 year old kid
So i don't want to be inconvenience or any rush for tickets.

The inquiry cabin person was not supportive and i had faced so very stress to finding another bus.

Finally i purchased and travel to ahmadabad.

Here, i am requesting you refund my booking amount rs. 483/-

You can crosscheck the same with central bus station vadodara for arrival timing of bus.

Thank you,

Zarna vyas
[protected]
D-10, pujan ternament, near darbar chokdi, manjalpur, vadodara.

Dear all, need to inform you that i use to regularly traveling in gsrtc volvo bus from nehrunagar to bharuch and bharuch to ahmedabad almost all saturday night to sunday, volvo use to be late always, this time bus no gj 1 du 5863 was late for an hour, how to trust gsrtc volvo? Was standing from 6.40 pmat bharuch zhadeswar x and bus came at 7.40 pm, date today 24th december 2017, please mark my grievance and forward to head, i am also giving this cc to pm office, my name is joy tolat pnr no gj18133888.

I was booked online ahmedabad ranip to surat on patan-udhana sleeper bus in[protected] but that bus was not came spleeper bus and not proper name and not correct time after i was came to ranip depo and they informed me bus had go but not slepper then i told him to why not informed me.. They told me to complaint to refund your money... Thats was very very poorest service of gsrtc

Gs4826247 reference no. Transaction.
I tried to book ticket from bhavnagar to janta x but payment was deducted from bank account on 23/12/2017 and ticket wasn't booked. I tried to book ticket on the official website of gsrtc mobile version. Please kindly refer to the problem and refund the amount deducted. A total of rupees 123 was deducted from my account.

Dear sir,
Plz find 2 attachments which show details of 4 tickets.
All transactions were followed by "system error" means amounts were debited but tickets were not generated.
Kindly refund all in account and do the needful.
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxzxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx...⇄
Thanks,
Paresh Pandya
[protected]

Express bus of small route of surat to selwas bus no. Gj 18 z 0833's conductor forced a student to take ticket though they had student's pass of express bus by saying that student's pass is not valid but we, students have travelled in long routes buses by using the student's pass facility. If you're promising students for safe and secure travel, why the buses are not available on time? Why conductors are not allowing student's pass? And why students have to wait till the bus which will allow their express's pass? The future of our country is suffering because of some irresponsible and ignorant people. Please do something.

I had called 20 times and no one was answering at junagadh st depo. I visited and ask for buses. They said 1.30, 2.00, 2.30... I reached home i called and re ask them for time. They said the same. We reached at 2.10 for 2.30's bus... And they said there's no bus for 2.30 we are sorry for telling you wrong time. I said ok. But when i asked to keep bags at where? They got angry and said too bad to me.
They should not get angry on their own mistakes. And 2 thinks is haram khor... Haram ka khate he sab 😡😡

Dear sir

I have booked journey from halwad to ahmedabad dated 11/12/2017 at 8:05 pm but some technical issues my balance deducted in my account and not getting confirmation sheet number.

So please do needful. And take acation against this complaint.
My details given below

Name : dharmesh mori
Mo. No : [protected]
Acc no.: [protected]-bob
Gsrtc ob reference number : gs4778914
Time : 08:05 pm
Dated : 11/12/17

Respected sir,. I am paying 12 rupees everyday for two wheelers parking. Yesterday i was reached late at parking only for 5 min. They told me pay extra 10 rupees for late fee we can allowed 12 hours for two wheelers in parking then pay late fee. I do daily updown some time i am iate so pay extra charges it is difficult to pay. So kindly do about it. Thanks and regards

I daily travel in bus around 7.45-8.00 pm from mota chiloda to nana chiloda. Every conductor stops bus at nana chiloda but once conductor of ambaji to khambhat refused to stop there saying there isnt a stop n argued with me for not sitting in this express bus i[censored] want to go nana chiloda i said okey i will go naroda n i ll land there. Then comes ringroad where actual no existence of any local or express stoppage he stops there for other passenger then comes nana chiloda he stops there also for other passengers then i told him why r u stopping here where here is no stand as u said earlier then he said they r sitting from ambaji n u r sitting from mota chiloda thats why no stoppage for u i m like what the hell r u speaking just giving baseless arguements why r u not giving me ticket when u r letting others to land there. What is the meaning of this type of harassment. N this happens everytime whenever i sit in ambaji to khambhat bus he everytime argues with me not to sit in bus he argues n behaves very rudely with me for consecutively 4 times. Please help me out this

I have booked bus through gsrtc.in — the departure time was 8:10 and i waited for 1 and half hour at the pickup stand but bus never came and i had to take another transportation to reach my destination. I need the refund. And if you guys can't reach your pickup station don't advertise false timing. Respect other people's time as well.

Below is the details.

Pnr number: g17947137
Journey from: iscon cross road abd
Journey to: botad
Trip code: 0714ksnunagjr56
Departure time: 08:10 hrs.

Hi... I am vasant gosai today at baroda depo, enquiry officer say to me the vadodara to malsar bus not come at depo, then i tack local bus from baroda to dabhoi, thus the vadodara to malsar bus come at baroda depo and overtake the bus. So now i am at dabhoi depo. I have no any option to going my home.
Than what i can do for me. I don't no.
Public cooperate with system but system is not.

Dear team,

I tried to book ticket online (In current booking) on 2nd dec from baroda to patan 2 tickets but because of error booking failed but amount of rs.324 deducted from my credit card,

Same day i called to customer care no[protected], executive told that i will receive credit refund within 7 days in my credit card but yet i have not received any confirmation or any credit,

Pls help to resolve

My name - pradip lalvani
Contact no-[protected]
Email id - [protected]@gmail.com

I am hetalbhai t shah. I had booked e ticket from redbus.
Only i can not travel. Two passenger traveled.
Journey date[protected]
Ticket no. Tkd[protected]
Pnr number:

G17968271
Route no:

9460789
Journey date:

10/12/2017
Journey from:

Ahmedabad journey to: savarkundla
Trip code:

0544ksnskdgjr47
Departure time:

06:15 am
Class:

Non a/c seater (2+3)
Pickup point:

Ahmedabad cbs1
Service from:

Ahmedabad krishnanagar stand
Service to:

Savarkundla
No. Of seats:

3 (Adults=3; children =0)
Platform no:

Seats no/s: 23, 24, 25

Passenger informaition
Name age adult/child gender
Hetalbhai shah 41 adult male
Chandrakantbhai shah 72 adult male
Gaurangbhai dani 30 adult male

Dear sir,
I have booked thru debit card e ticket for journey ahmedabad central busstand to baroda amitnagar with ref. No. Gs4707076 & pnr no. G17824610. And cancell this this e-ticket cancel on same day i. E. 28/11/2017. But till date i have not received refund amount on my debit card. So do kindly needful to get refund amount to me on my debit card & oblige.

Sir, i have made online booking of 3 tickets of nasik to chanasma for 9/12/2018, 2 tickets from nasik to ahmedabad and 1 ticket from nasik to patan. Departure time from nasik is 5 o clock (17.00), passengers were standing from 4.45 pm (16.45) at the pickup point at panchavati dindori naka bus stop, but bus has not arrived and had changed its route as per information collected from other sources. Sir i am providing details:-
The pnr no. G17960524 and g17960829
Here is information details of each passengers
1) nilesh shinde seat no. Booked s (1)
2) dilipbhai thakkar seat no. Booked s (2)
3) prafulbhai patel seat no. Booked s (12)
I will be very thankful to gsrtc department if i will get my refund back,
There were 4 more passengers who were waiting for the bus at the same pickup point and i am a regular passenger too, so hopefully you will help me out. Total amount i paid was rs (944/- for seat 1&2) and rs 517/- for seat no. 12.
My contact no:- [protected] / [protected]
Email id :- [protected]@gmail.com

Dear sir,

I was advance book ticket from gsrtc online ticket booking on 09/12/2017 from deesa to bhuj during booking process amount of bus fare inr 245 is being debited from my sbi account but i did not get any ticket reference e-ticket from the site. Even i didn't receive messages from gsrtc. So, my humble request to you please kindly refund my amount inr 245. Ob reference number is gs4767430 contact number [protected]

Hello sir,
8/12/2017 i have book reservations tickets 1. Ahmedabad to rajpipla.
.. I have give my. Messag.
* gsrtc m-ticket * ahmedabad central busstand to rajpipla psngrname jaimin patel tripcode 1930amjrjpexp51 pnrno : g17944714 jnydate : 08/12/2017 deptime : 23:35hrs seatno (S) : 21 class : gurjarnagri boardingpt : new bus terminal-1 pltform : txn password : tngq97gt please carry your photo id during journey. T&c apply. * download android app https://goo.gl/cZ98pD

Irregular of bus dahod to khambhadiya
I always traveling in dahod to khambhadiya sleeper coach but last one month the bus not come in time . the bus time from Nadiad is 6. 20 p. m but the bus always come after 7. 30 p. m and I also see that sir the drivers and conductor hold in near kheda. Where the place is not actually stop each. So sir my humble request to you please take necessary action immediately...