Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Hello sir,
Rajkot division controler,
Rajkot
My name bhanji prajapati bej no.714 con..
Route name. Amdvad dhoraji
Amdavad thi rajkot na parcel darroj aa route ma aave chhe. Tarikh[protected] na roj mari nokri amdavad dhoraji route ma hati. Parcel na paisa ame loko aapiye chhiye koi st aapti nathi. Ane ashbhya vartan mari jode karyu hatu. Ane vadhu ma aem kehta hata ke tame st na driver conducter kya kayda ma chalo chho. Aem kahi ne apman janak vato kari hati.. Je kishor bhai je atyare rajkot parcel office ma computer operator par bese chhe. Jemne babal kari ne route ne 30 minute late karavel hato... Saheb yogy javab aapso ji.. My mo.[protected]
Emai id [protected]@gmail.com

I booked ticket for ahmedabad (Ranip) to bodeli,

Online bus time shows 21:15 but till 23: 10 bus not on the station.. This is very pathetic to see such gujarat as a state very iregualirty in management..

Pnr no - g17478963.

Pathic to see like service of gsrtc...

I am not using thia service again hope you improve technology..

Fare was in godhra to ambaji bus for godhra to himatnagar rs.106 per person
But in godhra to palnpur bus for godhra to himatnagar fare was rs. 110 per person
So per ticket rs.4 extra
So in same root & rent was diff
& above two bus express not one is express& other is sami laxury or laxury
I am clear that one bus palanpur dept & other. Bus godhra dept
I was complaint in godhra control point but no response
So please correct above fair list
In public benefit
Waiting for favorable reply

I have booked bus ticket from vadodara (Gujarat) to yeola (Maharashtra). Journey date was 20th october, 2017. Due to bus strike in maharashtra our bus was canceled. Gsrtc employee told me that you refund our money. I didn't get my ticket fare refund till now. If bus was canceled you should stop bus booking otherwise give our refund as soon as possible.

I was travelling in gsrtc bus from naliya to bhuj bus no.GJ18 Z 0776 on 3rd november and I don't have the change to give him so I gave a 500 rupee note and he said hum ye note nahi lete. Eventhough he had change but didn't listen to my any request nor accepting that 500 rupee note. So if your department don't accept 500 rupee note put a notice board so that we should not travel by gsrtc buses.

Ticket booked on 23 oct from gsrtc website ticket booking blog, website has deducted amount for tickets for 4 person from ahmedabad to bharuch but no ticket info or seat no: received by mail or phone no, i have been trying the coustomer care no form last week no response, i hope that i will get a solution for complaint plz make a refund asap my ob reference no: gs4497458

Dear sir,

We are pass holder passenger from vapi to silvassa and silvassa to vapi. But last 1 month or more earlier we are facing serious issues for bus is not coming in time. There is no local bus in morning towards silvassa. We have to depend on long route bus and it is coming late so we can not report to our office on time.
We complaint many times to vapi depo but they are ready to hearing our problem. While here are many pass holder passengers for this route. We request you for please arrange buses on time in 7.30 am to 9.00 pick hours.

And from silvassa end there is no bus for vapi after 6.00 pm since last 1 month. While the pick hour is for employees is 6.00pm to 8.00pm. And major issue is there is no controller in silvassa bus depo. And if it is availble then his reply is"avse to jase". For our knowledge we are calling vapi depo for inquiry purpose it seems always busy because land line put in side rather then on phone.
In this case our pass is just useless because we have to hire another transportation for reaching office. And if gsrtc not able to arrange buses on time then you must be refund our money and stop the passanger pass seva.

So here we are requesting you to look forward to our issues.

My complaint is that i booked 3 e ticket from gsrtc website. My date of journey was 22/10/2017 from shirdi to makarpura st depo vadodara in 3x2 gurjarnagary bus. My pnr no. Is g17089035 and trip code is 1745shrdpangj47. My total bus fair is rs. 1104/-. My journey time was 17:45 hrs. On my travel date, i reached shirdi bus station at 17:00 hrs. And inquired about my gurjarnagary bus from depo incharge ofshirdi bus station. But depo incharge of shirdi told me that gurjarnagary bus which you have booked was not come for some route canceled by maharastra govt. For strike of drivers & conductors reason. He also told me that your reservation was confirmed in gurjarnagary bus and you might be travelled in gurjarnagary bus instead of any bus which you have booked. He further told me that you would claim refund of difference amount of bus fare from gsrtc online. Considering his requests, we travelled from shirdi t to vadodara in other bus. Considering above facts and circumstances, i hereby request you to please credit difference amount of bus fare in my bank account online as earliest possible and oblige. My complete details are as under. Name: rohit kumar dayalbhai vadher address: 103, 104 shivalik residency, nr shree darshan soc. Opp : voltamp, jambuva, makarpura, vadodara 13. (Gujarat) mobile: [protected] email id: jay. [protected]@gmail.com

Dear sir/madam,

I tried to book ticket online on gsrtc
Official android application for vadodara central bus station to una on 27/10/2017 but transaction failed and amount of 482 deducted from my card... My mo no [protected] and ob no gs45139147
Please arrange for refund of rs 482 as early as possible

Thanking you
Y l baldaniya

* gsrtc m-ticket cancellation * your seat cancellation confirmed as below : jnydate :26/10/2017, tripcode :1835srtjjpslp15, pnrno :g17269133, seatno (S) :7, 8, amt refunded:rs. : 470.00.

* gsrtc m-ticket cancellation * your seat cancellation confirmed as below : jnydate :26/10/2017, tripcode :1835srtjjpstg30, pnrno :g17269511, seatno (S) :3, amt refunded:rs. : 230.00.

Above 2 tickets has been cancelled.
The amount is not refunded to my account.

Please help

Hello sir
My self engineering student in gujarat technological university
Over exam start from[protected]
For up down i need the student pass
But our depo manajor not response to give the pass
He also know our exam start from[protected] & we request for the pass but he don't better response for his level

So we request for order to "talaja dapo menejor for give student pass"
Otherwise we strictly strike for his orthority complain

Thanking you

Dear sir,

I have booked my ticket in following bus.

But bus service cancelled.

And still date i am not getting any answer or refund from gsrtc.

Detail
* gsrtc m-ticket * ahmedabad central busstand to junagadh psngrname hardik chhaganbhai gohel tripcode 1845vigrjndsl15
Pnrno : g17050000 jnydate : 17/10/2017 deptime : 22:55hrs seatno (S) : 4, 5 class : sleeper boardingpt : ahmedabad cbs 5

I also do mail 4 or 5 time in [protected]@mail1. Gsrtc.in
Id as per instructions of toll free[protected] care.

But i am not getting any replay of refund till.

So request take any action and do ahead process for my refund.

Thanks
Hardik gohel
[protected]

I am standing at mahudha chokadi 3 bus passes but not stop by driver eventhogh mahudha chokadi is a stop. This happen d during 10 to 11 pm on 30 th october. This happens regularly. So sort it out this problem because this is the only mode of transport during reach to ahmedabad. One of the bus is chhotaudepur - tankar, other is of morbi. So tell drivers to stop the bus at stand mahudha.

Dear sir,
I have book my ticket on 14/10/2017 for travelling gandhinagar to amreli
But due to system error money deducted but ticket is not booked so can please help me for granting refund for the same rs.165

Ticket :

Gsrtc m-ticket crew * gandhinagar to amreli psngrname : akhaja divyesh tripcode : gandhinagar-kodinar pnrno : c17102636 jnydate : 14/10/2017 deptime : 19:30:00hrs:class : express vehicleno : gj-18-z-1261 no. Seats : 1 conductorno.: [protected].

Regard
Divyesh

I have booked tickets for mandvi (Bhuj) to morbi on 21/10/2017 from gsrtc mobile application, amount deducted but ticket booking status was fail. Amount rs. 407/- deducted from my bank account but ticket not booked my booking reference no. Gs4464951 and bank reference no.[protected]. Pathetic mobile application of gsrtc if it is not working then remove it from play store. It is requested to you to kindly refund my amount as soon as early.

Hoping for quick action

Regards,
D a parmar

I have booked advanced reservations of eticket as mentioned following detail we reached at pick up point at 6:30 am and waiting for the bus till 8:30 am after that we contacted reservation office of bapunagar and they said this bus is cancel. So we try to cancel ticket and it shows time is over i want refund of this ticket.
* gsrtc m-ticket * ahmedabad bapunagar to vallbhipur tripcode 0640ksnmhvexp51 pnrno : g17393025 jnydate : 28/10/2017 deptime : 07:15hrs seatno (S) : 10 class : express boardingpt : bapunagar pltform : txn password : xtxadu8b.
Please give a reply on register contact number.
Regards.

This is regarding your worst & pathetic bus services in which amount is deducted from my account but ticket is not booked. Also your toll free no is not working.
I tried many person to reach gsrtc but all waste, if you can't manage your service then improve just like private website yatra or others.
I spoke with [protected], [protected], [protected] - dto baroda c mahajan, [protected] - pragnesh patel.
I want refund on urgent basis.

As a customer i will never prefer gsrtc.

Regards
Aditya
[protected]

On 23 oct while booking my sleeper bus ticket 1 st time i submit all detail loke credit card information etc.. And my account has debited 368 rupees to gsrtc but my bus ticket was not booked and my 368 ruppes was debited from my account
So i request to gsrtc that please refund my 368 ruppes as early as possible
But while second time booking it is successful
So i request you that please refund my this 368 ruppes as early as possible thank you

Restected sir, i have booked ticket with ref. No. Gs4544106 payment debited from but my ticket status is failer how can i downlod may ticket pls inform me. I inform you that i have booked for bhiloda to bhuj with date[protected] so plese help me i want to go today evening bhuj. I booked from may village. My reference number is gs4544106 with date of[protected]

સાહેબ શ્રી
તા. 17/09/2017 ને મંગળવાર ના રોજ સાંજે 8 વાગે ઉપડતી પાણીગેટ થી શિરડી ની બસ મા અમારુ બુકિંગ હતું, પરંતુ મહારાષ્ટ્ર મા ચાલતી હડતાલ ને કારણે બસ કેન્સલ થયેલ છે . બુકિંગ ઓનલાઇન કરેલ હતું, ટીકીટ કેન્સલ .. તો આ અંગે યોગ્ય કાર્યવાહી કરી ટિકિટ કેન્સલ કરી રિફંડ કરવા મહેરબાની કરશો ...
Plz reply...
Name .. Shah vrajesh navin chandra
Mo no ..[protected]