Claimed

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

1
Updated: Feb 25, 2026
Complaints 4424
Resolved
188
Unresolved
4236
Contacts

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Having problems with Gujarat State Road Transport Corporation [GSRTC]?

File a complaint and get it resolved by Gujarat State Road Transport Corporation [GSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
C
Chirag P Joshi
Apr 8, 2023
Report
Copy

Address: Moonlight cinema, Vavdi ,Godhra,Dist.Panchmahal.

I have been waiting for the bus surat-zalod since long early morning between 5:15 to 6:00 a.m today to reach zalod in time but when the bus arrived the bus driver did not stop the bus at stopping point at moonlight cinema, Godhra. And due to his carelessness I have suffered a lot today. So kindly help me and do something in my favor regarding to this complaint. And respond me as soon as possible. Thank you.
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    H
    Hmpatel143
    Apr 7, 2023
    Report
    Copy

    I booked a bus from Dahod on 7/04/2023 at 6 PM but the bus did not come.
    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Bhaveshkumar Makwana
      from Songadh, Gujarat
      Apr 7, 2023
      Report
      Copy

      Address: BHAVNAGAR TO KUTCH

      We have booked tickets from Sanosara to Rajkot. Bus time morning 7.35 pickup stop. When the bus arrived in Sanosara, I showed him the ticket on my mobile and the conductor said that there is no reservation in this bus, it is 10 km away. The conductor called Me that if you want to come to Rajkot, come to Bhavnath Hotel after Ranghola. Conductor has been treating with us ladies 3 and 2 year old child with us. Strict action should be taken against such conductors so that no public nuisance is caused. Bus no. is GJ-18-Z-7182. Bua root is Bhavnagar to Kutch.
      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Patel Romil
        Apr 5, 2023
        Report
        Copy

        Gandhinagar to sayajinagar (Mansa depo ) bus driver passage sathe miss khoti rite vat kare che .stand cancel karva dhamaki aape che. Bus time pass kare bus chalavata phone par Ane passage sathe vato kare che . Accident thay to koni javab dari rahe se . driver ni ke GSRT ni . Driver Jo time pass karvo hoy to tene retirement api do .ketlay Loko sarkari nokari ra jove che .Amani bharti karo .aava Loko ne nikado .je Loko GSRT ne pota ni bapa ni milkat samaj ta hoy.
        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Sharma gaurav chetanbhai
          Apr 5, 2023
          Report
          Copy

          Address: Kathlal

          To,
          GSRTC BUS NIGAM,
          Dear sir & madam snatrampur depo ni bus & ticket machine no : 133139 che je kathlal chokadi par 9:15 ni aspas aavi hati aemnu behaviour bahuj kharab che je bus ne mate kathlal toll tax par thi pakdi ne aaje aa complain kari rahyo chu je niche mujab che
          aaje bus kathlal chokadi par hath marya bad pan driver & conductor bus ne stop par ubhi nathi rakhi sakta temaj amare bus ni garaj hoy tem bus ni pachal pachal boja sadhan laine dodvu pade che aa kevi na insafi che kem client st ma 40 % seat khali hova chata na ubhi rakhati hoy yo pachi st chalavani kai jarroriyat j nathi ne
          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            asraf53986
            from Rajkot, Gujarat
            Apr 4, 2023
            Report
            Copy

            RESPECTED SIR,

            buss named Rajkot to Dhari actual departure time is 01:30pm but Everyday buss driver is departure buss 01:25pm at place of 01:30pm time. so passenger face lots of difficulty to pick bus. so sir you are requested to please ensure bus disnature on time.

            this bus is dispature from Rajkot buss Depo
            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ayshupatel
              Apr 4, 2023
              Report
              Copy

              Address: Mehsana bus Port

              Respected sir/mam,

              In mehsana bus port one your employee service is bad and ruddly behave with passages who are come for get passenger pass he is CHAUDHARY... his not proper giude passenger about his duty related work etc..Pass, ticket booking.So, please, take it strictly action and need to his transfer in heavy area.

              Your faithful,
              Daily passenger
              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tejaskumar ashokbhai Bhanushali
                Apr 2, 2023
                Report
                Copy

                Today i booked ticket from ahemdabad to surat in GSRTC volvo PNR No.G[protected], Bus was breakdown near paldi they took to much time to change another bus and bus was delayed already by an hour. Even after that bus was halted for an half an hour in intermediate station like vadodara central and makarpura also. they even didn't try to reach out customers as per schedule given time.
                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  prakash@1929
                  from Rajula, Gujarat
                  Apr 2, 2023
                  Report
                  Copy

                  I am traveling from bhuj to rajula in bhuj-rajula bus today the bus was stopped at aashirwad hotel as per the bus tender..
                  The quality and the quantity is zero of this hotel and the behaviour of the owner was too rude towards passanger and bathroom and toilet was extremely dirty when I went there ...
                  As a passanger I m requesting to you sir, please cancel this tender for good health of your passanger
                  I hope I will get answer soon take dicision in favour of your loving passanger
                  Thank you...
                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Nishit Toprani
                    from Powai, Maharashtra
                    Apr 1, 2023
                    Report
                    Copy

                    Address: Ahmedabad

                    GJ 18 Z 8090

                    Driver ne gadi chalavta sikhado city ma and hiway par
                    City ma pan hiway par chalave em chalave che
                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      apexa-16
                      from jamnagar, Gujarat
                      Mar 29, 2023
                      Report
                      Copy

                      તા.૨૯/૦૩/૨૦૨૩
                      સવિનય સાથ જણાવવાનું કે અમે ગાર્ડી કોલેજ(રાજકોટ)ના વિદ્યાર્થીઓ દરરોજ કાલાવડ અને જામનગર થી અપ-ડાઊન કરીએ છીએ.તા.૨૯/૦૩/૨૦૨૩ સમય ૩:૪૧ વાગ્યે ગાર્ડી બસસ્ટોપ એ આવી બસ ખાલી હોવા છતાં પણ ઊભી રાખી નહીં.તેના આવા અયોગ્ય વર્તન ના લીધે અમે દરરોજ ૫:૦૦ વાગ્યા સુધી હેરાન થઈએ છીએ અને સ્ટુડન્ટ પાસ હોવા છતાં પણ પ્રાઈવેટ માં ભાડું ભરીને ઘેર આવીએ છીએ. અને આવું અયોગ્ય વર્તન તે દરરોજ આમારી સાથે કરે છે.
                      આથી બધા વિદ્યાર્થીઓ ની નમ્ર વિનંતી છે કે તમે આ કંડકટર સામે યોગ્ય કાર્યવાહી કરો .
                      +1 videos
                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        apexa-16
                        from jamnagar, Gujarat
                        Mar 29, 2023
                        Report
                        Copy

                        Address: Rajkot st depo

                        તા.૨૯/૦૩/૨૦૨૩
                        સવિનય સાથ જણાવવાનું કે અમે ગાર્ડી કોલેજના વિદ્યાર્થીઓ દરરોજ કાલાવડ આને જામનગર થી અપ-ડાઊન કરીએ છીએ.તા.૨૯/૦૩/૨૦૨૩ સમય ૩:૪૧ વાગ્યે ગાર્ડી બસસ્ટોપ એ આવી બસ ખાલી હોવા છતાં પણ ઊભી રાખી નહીં.તેના આવા અયોગ્ય વર્તન ના લીધે અમે દરરોજ ૫:૦૦ વાગ્યા સુધી હેરાન થઈએ છીએ અને સ્ટુડન્ટ પાસ હોવા છતાં પણ પ્રાઈવેટ માં ભાડું ભરીને ઘેર આવીએ છીએ. અને આવું અયોગ્ય વર્તન તે દરરોજ આમારી સાથે કરે છે.
                        આથી બધા વિદ્યાર્થીઓ ની નમ્ર વિનંતી છે કે તમે આ કંડકટર સામે યોગ્ય કાર્યવાહી કરો .
                        +1 videos
                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          L
                          Likhes
                          Mar 28, 2023
                          Report
                          Copy

                          Address: Palanpur

                          I'm Doctor from Palanpur
                          I'm traveling to GSRTC bus since long time this is the first time I have to go with complain about conductor
                          On 28/3/2023 I was traveling in Khedbramha Depot bus route Khedbramha to Deesa the conductor of bus using slang words and inappropriate sentence when the bus stops in aeroma circle palanpur at around 6:30 evening in traffic since more than 5 minutes and I told him to stepping me out
                          I was regular passenger pass holder from very long time I never complaint against any one but today the conductor miss behaving a lot
                          Pager no :
                          [protected]N
                          No complain against driver complaining only for conductor which is from Khedbramha depot

                          I hope you will understand situation
                          I'm reputed doctor in palanpur and he is insulting me in front of passengers it's not acceptable at all
                          Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            apexa-16
                            from jamnagar, Gujarat
                            Mar 28, 2023
                            Report
                            Copy

                            Kindly to inform that we are all students of gardi college upp-down daily from kapavad and jamanagar.after 3:30PM bus no.GJ-18J-3510 from Rajkot comes to gardi college but not stop there and if we complaint is filled it gives an excuse that gardi college does not have a stop.as we have daily bus we all students kindly request you that bus should stop at gardi college because no other bus is coming we have to wait at college from 3:30 to 5:00PM and either have studied pass, one has to pay rent in private and come home
                            Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              Z
                              Zaver bhalgama
                              from Dhrangadhra, Gujarat
                              Mar 26, 2023
                              Report
                              Copy

                              Address: Dhrangadhra

                              PNR-G[protected]

                              Date_[protected]

                              Seat-21, 22, 23

                              Boarding-

                              Ahmedabad krishanagar

                              We allready went to bus stand and bus time was 7:40 am but the bus passed from bus stand.They don't announce about bus. Please I want to refund my ticket
                              Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Kailasben
                                from Ahmedabad, Gujarat
                                Mar 24, 2023
                                Report
                                Copy

                                Ahmedabad to bariya
                                Ahmedabad thi Upadano time 17:05
                                Bus Ahmedabad thi rite time upade che
                                Pan thim me utarte nathe
                                Date 24/03/2023 na roj bus tim te upde parantu bas driver bus bov slow chalave 6e bus, 45 to 50 ne spedej chle 6e Ane bus hotel par man mutabik ubhi rake 6e tetje
                                Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  Ro@123
                                  from Surat, Gujarat
                                  Mar 22, 2023
                                  Report
                                  Copy

                                  Shahara darvaja niche nahi liya over bridge liya bhuari gadi number z7750
                                  Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    Dhem
                                    Mar 22, 2023
                                    Report
                                    Copy

                                    Its been more than 1.5 hr that no bus is available from surat to NaVSARI

                                    All the passenger are stuck at udhna darwaja

                                    What to do

                                    Sarkari kaam
                                    Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      m0508
                                      from Ahmedabad, Gujarat
                                      Mar 22, 2023
                                      Report
                                      Copy

                                      Address: Gujarat

                                      I was booked online ticket from GSRTC app but not get online ticket on mail.
                                      Ticket booking information as below

                                      On 11/03/2023
                                      From Surendranagar to Ahmedabad PNR- G[protected]Ref No- GS[protected]

                                      On 13/03/2023
                                      From Ahmedabad to Rajkot PRN- G[protected]Ref No- GS[protected]

                                      On 15/03/2023
                                      From Rajkot to Ahmedabad PRN- G[protected]Ref No- GS[protected]
                                      Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        P
                                        patel sikandarbhai
                                        from Vadodara, Gujarat
                                        Mar 21, 2023
                                        Report
                                        Copy

                                        Address: s&ic nagar palka high school, jambusar-392150
                                        Website: [email protected]

                                        તા.૨૧-૦૩-૨૦૨૩ ના મંગળવારના રોજ જંબુસર થી વડોદરા જતી બસમાં આશરે ૧૧ વાગ્યાના સુમારે મુસાફરી કરી રહ્યા હતા ત્યારે જંબુસરથી ૧૨ કી.મી. દૂર ઉચ્છદ બસ સ્ટેન્ડડ પર ટિકિટ મશીન ખરાબ થતાં અમો ત્રીસ થી પાંત્રીસ મુસાફરને ત્યાં ઉતારી દેવામાં આવ્યા તરત જ એની પાછળ પાદરા ડેપોની બસ જીજે૧૮ઝે૧૧૬૯ આવી રહી હતી જેને હાથ કરી બૂમો પાડવા છતાં બસ રોકવામાં ન આવી સદર બસમાં માં પાંચ-છ મુસાફર હતા જે આપ ટિકીટ મશીનથી તપાસી શકો છો .આમ બસ ખાલી દોડાવવાનો શુ ફાયદો ? આ બસ ન રોકવાનું કારણ શું ? આપે આ કર્મચારીઓને પોતાના મન્સવી ઉપયોગ માટે બસ આપેલ છે કે જનતાની સગવડ માટે ? આપ આવા કર્મચારીના જવાબ માંગી શિક્ષાત્મક પગલા લેવા જોઇએ
                                        Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit