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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

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Last updated May 1, 2024
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Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 19

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N
naimishdonga
from Surat, Gujarat
Jan 21, 2023
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Pay & Use Toilet

Address:GSRTC, GEETA MANDIR, AHMEDABAD

The board outside the toilet is written in 1 rupee. And 30 30 rupees have been taken while going inside....
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J
Jignesh79
from Ahmedabad, Gujarat
Jan 20, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
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Accident with my Car

Address:vasna ahmedabad

Dear sir, yesterday evening around 7:20 pm I was passing through the Parimal underpass and was waiting at the signal to be green near Suvidha market, Bus No: GJ-18-Z-4958 from Rajkot Divison was taking a left turn towards Nvachetan School road from Suvidha Crossroad. The driver who was driving the vehicle Mr. Vijay Aahir - was leased concerned that the vehicle was going Damaged due to dangerous driving. the bus did a big scratch from the...
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Address:Bilimora

Gj-18-Z-1477 bus number they put rong board bus name is surat to bilimora and they put only navsari and bus is going surat to bilimora and driver and coundector have kept the bus on navsari stand and roming hear and there. The bus is departure late...
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A
Amit Kashyap 716250
Jan 19, 2023
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Regarding New Bus Service From Surat to Saputara

Address:Navsari-396445

Hello Dear sir/Maam,
My name is Amit Kashyap, resident of Navsari. I am writing this complain or you can call it suggestion for Starting an Early Morning bus service to Saputara whether from Surat or Navsari. Ya I know you might thinking what this guy is talking about.
So as we all know Saputara is a major tourist destination for us south gujarat peoples but the connectivity with saputara is almost not present out there. For...
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S
S.D. Gohil 87
from BHAVNAGAR, Gujarat
Jan 18, 2023
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Miss behavior By GSRTC Bus Driver with passenger

Address:જામજોધપુર ડેપો - તાલુકો - જામજોધપુર જિ. - જામનગર

મારું નામ દિગ્વિજયસિંહ એમ. ગોહિલ છે. હું આજે તારીખ ૧૬/૦૧/૨૦૨૩ સોમવારના રોજ ભાવનગર થી સરધાર આવવા માટે ભાવનગર જમજોધપુર બસમાં પ્રેસ કવોટર પિક અપ પોઇન્ટ થી બસમાં મારા પરિવાર...
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V
Vishnu Kumar leuva
from Ahmedabad, Gujarat
Jan 17, 2023
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Bus not hold haldharvas chokadi

Address:હલધરવાસ

અમદાવાદ 4.36 pm હલધરવાસ ચોકડી બસ ઉભી રાખેલ નથી કાર્યવાહી કરવી...
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N
Naresh B Prajapati
from Kheralu, Gujarat
Jan 17, 2023
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Bandh kareli Bas chalu kari apva Babat

Address:PRAJAPATI VAS AT GATHAMAN

સાહેબ શ્રી
ટ્રાફીક કંટ્રોલ અધિકારી શ્રી
GSRTC કચેરી

વિષય : બંધ કરેલ બસ ચાલુ કરવા બાબત...

સવિનય સાથે જણાવવાનું કે પાલનપુર થી ઇડર સાંજે ચાલતી હતી જે નો સમય સાંજે...
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N
Naresh B Prajapati
from Kheralu, Gujarat
Jan 17, 2023
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Topic : About turning on a closed bus...

Address:PRAJAPATI VAS AT GATHAMAN

વિષય : બંધ કરેલ બસ ચાલુ કરવા બાબત...

સવિનય સાથે જણાવવાનું કે વડનગર ડેપોની બસ જે વિસનગર થી ડીસા સવારે અને સાંજે દિવસ માં બે રુટ માં ચાલતી હતી તે બસ બંધ કરેલ છે તો આ બસ માં...
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N
Naresh B Prajapati
from Kheralu, Gujarat
Jan 17, 2023
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Topic : About turning on a closed bus...

Address:PRAJAPATI VAS AT GATHAMAN
Website:Topic : About turning on a closed bus...

Topic : About turning on a closed bus...

It is to be informed that the bus of Vadnagar Depot, which used to run from Visnagar to Deesa in two routes in the morning and evening, has been stopped, then the regular students as well as permanent passenger pass holders in this bus have difficulty in coming and going, so a humble request is made to continue this bus....
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M
Manvendrasinh Zala
Jan 17, 2023
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Bus didn't came at all at pick up location

Hi team, I have booked gsrtc advance ticket to travel from baroda central bus station to Gandhinagar for 17th January at 00:05 time. I got ticket for seat no 20. Bus originated from songadh then come to baroda and then gandhinagar, but bus didn't come at all. I have choose another bus after waiting for 1 hour. PNR no. G[protected]. OB number :- GS27068441. Seat no. 20..Manvendrasinh Zala...
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M
Macmilan
from Viramgam, Gujarat
Jan 16, 2023
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About to change the bus timing of GJ-18-Z-8495

Dear Sir,

From Viramgam to Ahmedabad we have to face bus issue in morning, we have 3 buses in morning at 7a.m. after 7 a.m. we have no bus till 7;30 am, at 7;30 am we have more 5 buses. but it's worst for us because we can't reach on time at office.

we have one bus facility at 7:15 am, but since 15 to 20 days that bus timing is changed, so we have to face this issue.
on behalf of all passengers I sincerely...
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M
Macmilan
from Viramgam, Gujarat
Jan 16, 2023
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Complaint about to change the bus timing of GJ-18-Z-8495

Dear Sir,
With reference to the subject we would like to request about to change timing of bus no GJ-18-Z-8495 ( Sanad to Viramgam to Ahmedabad to Udaipur)

We are daily passenger pass holder & up down daily since 4 -5 years by this bus. Since last 15 -20 days bus timing has been changed 07:15 to 07:30 AM so that, we are unable to reach at our service place on time & daily late can be also deduct our salary.
...
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K
Krupa K Thaker
from ahmedabad, Gujarat
Jan 16, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Bus timing issue

Dear Sir,

From Viramgam to Ahmedabad we have to face bus issue in morning, we have 3 buses in morning at 7a.m. after 7 a.m. we have no bus till 7;30 am, at 7;30 am we have more 5 buses. but it's worst for us because we can't reach on time at office.

we have one bus facility at 7:15 am, but since 15 to 20 days that bus timing is changed, so we have to face this issue.
on behalf of all passengers I sincerely...
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J
Jayveer09
Jan 16, 2023
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Payment done but not received the ticket sms.

I booked a ticket according to below details :
User ID : JAYVEER RATHWA

Journey : BARODA CENTRAL BUS STATION to GANDHINAGAR
Date : 16/01/2023
Time of Booking : 07:29AM

Origin Place:
BARODA CENTRAL BUS STATION
Destination Place:
GANDHINAGAR
Date of Journey:
16/01/2023

Select Service
Trip Code
Via Route
Dept. Time(at...
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D
Devvyash
Jan 13, 2023
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Not getting confirmation of booking

Some issues occurred after ticket booking, not getting Ticket confirmation mail & success Message The payment was cut from my account but not get confirmation of ticket My Ticket Reff Number is :[protected] Please reply ...as soon as possible.. Dev...
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S
sandip vasava
Jan 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus pass not consider due to station issue

Address:VG82+4MW, Ganji Fadia, Rajpipla, Gujarat 393145
Website:cm patel complain gsrtc

Dear sir

my salf vasava sandip here i am inform to you i am passenger who daily up-down pratapnagar to bharuch and i have express paas from ( pratapnagar to bharuch, today as on date 13/01/2023 @ friday rajpipla to surat bus no:GJ 18 Z 6529 and conductor no: 1482, my arrived place pratapnagar and departure place is jhagadiya i dont known why conductor not allowed my Express paas on express bus he said to me your paas not...
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S
Sagar@2719
Jan 13, 2023
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Complain about Driver

Hi
Today I'm traveling via Rajkot to kodinar (Rajkot to Una Bus) 8:30 bus from Rajkot.
I have seen driver is drunken and misbehave with conductor and also not follow time table and reverse (not U turn. It's in reverse gear) the bus (on single lane road) approx 1.5 km just for eating delicious food.
Please acknowledge that.and ensure that this will not happen again.

Thanks...
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M
Meet18
Jan 8, 2023
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Unacceptable behaviour of conductor

On 8th January 2023, I was traveling to Gandhinagar from Junagadh in gurjarnagri class bus named Veraval - Gandhinagar. (Bus Number - GJ 18 Z 5180). In that bus the behaviour of conductor was unacceptable. He was very rude towards all passengers. Mostly not giving answers of passengers query and if gives the answer then it was given very rudely. We are not travelling free of cost, so why this type of behavior?? One of the passenger asked...
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M
Mitesh Kumar Prajapati
from Vadodara, Gujarat
Jan 7, 2023
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Bus staying hotels

Address:Vadodara

Hello sir my self mitesh i am doing job with transport GSRTC dayli up/down from vadodara to GNFC bharuch amd i have a passenger pass, dayli every bus forword and return staying in hotel's more then 40 to 45 min so i will try to change bus bus conductor not alow to seat a bus and misbehave with me and fight with me so please resolve my problem thank you for your support your's Indian citizen...
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T
Trend setter
from Mumbai, Maharashtra
Jan 3, 2023
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Misbehaving driver

Address:Kodinar

Today at 9 am when I was going to una from kodinar, the bus going to una did not have board. The bus number was 5069 and it was going to una. I had to ask one passenger of the bus where the bus was going. Since the bus was full, the driver arrogantly denied to take me in. I was ready to travel standing which was being done by some passengers too. Since I had to reach my college on time I had to board it. The bus driver insulted me many times...
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