Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Respected sir,
I am a student and i always do updown from rajkot in bus rajkot nikava (Local bus).in this bus some regular passenger keep 7 to 8 seats for therir friends which is not seating from busstop they sit at distance 8 to 9 km from stop. Till they not reach they not allowed to seat anyone either they old men or women. And conductor also include to keep seat. So pleasetake action. This bus arrived from busstand at 6:30 in morning.
I keep hope that you will take action.

Online ticket was booked thro mobile application of gsrtc for
Trip rajkot-ahmedabad volvo 3pm for seat no 5 on 17.08.2017
Under txn ref gs4126418
Name vrusti joshi,
The mobile app showed txn as failed and ticket not issued in gsrtc app.
But amount 409 was deducted from bank of baroda acc xxxx6961
My bank account shows remark "pgdr/gujarat state road tra/[protected]:13:52/s" with debit of rs. 409-
Request to refund the amount as ticket not issued for seat no 5 on 17.08.2017 for the trip mentioned as above

Dear sir/mam

I have booking tickets 21/8 bhavnagar to ahmedabad krishna nagar stand ticket confirmation msg recive passenger numer but i didn't see ticket my gsrtc account this my mail id [protected]@gmail.com
Please check system or refund amount my credit card

I have add one picture not showing ticket 21/8

This msg recived passenger

*gsrtc m - ticket crew*bhavnagar to ahmedabad krishnanagar stand pnrno: c16498217jnydate:21/08/2017 deep time:23:05:00hrs:class:express vehicleno: gj-18-z-1146no. Seats:1 conductorno.: [protected].

Dear sir,
I have travelled with nakhtrana-somnath gurgernagri.
Date of journey: 24.08.2017
At today this driver is very irresponsible person he had no issue with time he had take brake at bhachao 30 min after that morbi 15 min and than rajkot 20 min he had no issue that after schedule bus mundra-kodinar just stop at busstand and go ahead without spent time then also this driver has no effect he just go outside and come after 20 min freely. Theae all ossue affect that government has in loose. Please give punishment this driver & give understanding with his duty and time punchuality.

Regards,
Smit

Dear sir todays bus was cancel from dhasa to una. This bus not coming today gsrtc m-ticket
* dhasa road to una
Psngrname : mital.
Trip code : 0500brdunaexp51
Pnr no : g16508027
Jny date: 24/8/2017
Dep time : 10:45 hrs
Seat no (S) : 10
Class : express
Bordingpt : dhasa
Pltform : txn
Password : weeutrgw

I asked for Rajkot to Sarkhej ticket whiCh cost Rs. 144/- but conducter refused and provided Rajkot To Ahmedabad Ticket which cost Rs. 147/-.
Every time it's depend on conducter's mood sometime they provided as per Bus stop and sometimes they refused. It's not question for Rs. 3/- or else but they just cheated public for their comfort & mood? Th Is there Any solution or remedy??

Please provide correct details regarding the bus timings online as for we are 2 passenger having reservation travelling from nehrunagar to botad in krishnagar gariyadhar which shows timing of arrival at 4 p. M. And arrived at 5 p. M. So we have been waiting for the bus for more than 1 hour. Having been asked to conductor we were informed the actual timing is of 5 only.. So please kindly update the timings of the bus online as the passengers booking online are getting through so many difficulties just because the site was not updated... Please try to reconcile the same as early as possible.

Dear sir /mam,

Kindly inform u that I have online booked my ticket from Palitana to Vadodara date is 28/08/2017 & it's PNR no is G16163653 And tripe code is 1830PLTTNVSSLP3 that sit number is 1, 2. My email id is [protected]@gmail.com I want to cancel these tickets but due to some problems it can't cancel so please cancel these two tickets as soon as possible & give refund in my account. Thank you

Recently i travelled in volvo name surat nehru nagar surat.
My pick point was makarpura vadodara and dropping point was zadeshwar bharuch.
But they dropped me at narmada chowkdi.
Really bad experience with this type o[censored]nknowingly person.
Pls do necessary action against driver and conductor
Regatds
Hitesh
[protected]

Dear sir/mam

I have booked tickets 21/8/17
Bhavnagar to ahmedabad krishna nagar stand i am book ticket journy before one hour conductor said i will not run this booked tickets nd my profile not showing

Please check your system or refund amount my card

*gsrtc m - ticket crew*bhavnagar to ahmedabad krishnanagar stand pnrno: c16498217jnydate:21/08/2017 deep time:23:05:00hrs:class:express vehicleno: gj-18-z-1146no. Seats:1 conductorno.: [protected].

Dear sir

I informed you many people have to go silvassa to vapi for job in private sectors.
Always your bus do not come on time. More people wating more than one hours.
So you have to think how much problem face per day. They worked more than 10 hours in company and waiting 2 and 3 hours bus stope, and your controller does not support to people
So please inform me why they work there, because they don't work properly.

I[censored] do any thing and want to solve the problem. So please do.

Any inquiries please call me
[protected]

Plz sir rid in hindi, dear sir me unjha depo par khadatha and roj rat ko 9 o clok aane vali bus diyodar palanpur aamdavad ki rahh dekhrahtha, and 9 pm bus aayi me bus ka bord dekha and dekhake bus ka darvaja khatkhataya usake bad conductor ne darvaja khola nahi and bus ko bhi nahi roka and fir me praivet gadi me beth kar uss bus ke pi6e pi6e mahesana pohach gaya udar jake bus me betha ourr bus conductor se unka nam pu6a ourr bat batai to vo mere pe gusaa ho gaee aurr hath uthane gaye and bolne lage ki hamko kharid liya he 24 rupiye ki tikit lekar me bola ki me complain karta hu to muje gali dene lag gayee plz sir hamare india ko ese logo ki jarurat nahi he jo costemar ko gali de and aaj meri gaalti he ki me government traveling use karta hu iss se a6a to praivet vale sahi tarah se bat karte he bus number is gj 18y 9023

I was going to book 1 ticket in mahuva-anjar gurjarnagari (0530anjmhvgjr47) from:rajkot to:savarkundla, seat no: 5, at 15-aug-2017 1:20am but when i submit otp displayed like this "some difficulty and technical problems" so my ticket is not book and payment deducted from my account so please give me refund my payment in my bank account.

Thanking you

મેં, સાહેબ શ્રી,
સવિનય જણાવવાનું કે, હું રમેશ બી. મેર. મેં ભાવનગર-ધરમપુર (સ્લીપર કોચ) બસમાં ધોલેરા થી સુરત જવા માટે સીટ ન.૫, ૬, ૭, ૮ નું online booking e-ticket બુક કરાવેલ, અને તા-૧૭/૦૮/૨૦૧૭ નાં રોજ ટીકીટ માં આપેલા ટાઇમ ૧૯=૧૫ ની પહેલા ૨૦ મિનીટ અગાઉ ધોલેરા સ્ટેશન પર પહોચવા છતા, અમો ને બેસાડ્યા વિના બસ ઉપડી ગઈ, આથી મેં ધરમપુર ડેપો મેનેજરશ્રી સાથે મો.૯૯૯૮૯૫૩૧૨૨ ઉપર વાત કરતા તેઓએ મને રીફંડ મેળવવા માટે અરજી કરવા જણાવેલ છે. મેં આ ટીકીટ પર સદર બસ કે બીજી કોઈ બસમાં મુસાફરી કરેલ નથી, તેની બાહેધરી આપુ છું. આપશ્રી GPS ઉપર ધોલેરા સ્ટેશનથી બસ ઉપડવાનો સમય ટ્રેક કરી શકો છો. આથી, મને ટોટલ ફેર નાં રૂપિયા ૮૬૦=૦૦ રીફંડ આપવા આપશ્રી સાહેબને વિનંતિ કરું છું.
વધુમાં મારી ટીકીટની વિગતો નીચે મુજબ છે.
PNR Number : G16373660
Journey Date : 17/08/2017
Journey From : DHOLERA
Journey To : SURAT CENTRAL BUS STAND
Trip Code : 1730BVNDMPSLP30
Departure Time : 19:15 Hrs.
Class : SLEEPER
Pickup Point : DHOLERA
Service From : BHAVNAGAR
Service To : DHARAMPUR
No. of Seats : 4
Seat No./s : 5, 6, 7, 8
Total Fare : 860.00
Booked By Guest([protected]@yahoo.com) Printed on: 13/08/2017 At: 16:39:14

Dear sir,

As on dated 15/08/2017 i had booked tickets from my account on gsrtc aaplication but at that time tickets was not booked and amount was deducted from my account.

Please credit to my account my dedicated amount.

All documents (Bank detail and reference booked ticket no) for your reference is attached.

Regards.
Yashpal
[protected]

I have tried to book ticket from gsrtc online portal but during transaction process amount is deducted from account but ticket is not getting book and said transaction failure.
Transaction id: gs4130876
From mail id: gajjar. [protected]@gmail.com
Booking date:17/8/17
Deducted amount : 516

I have attached snap for the same.

This is zalak dave, i have booked ticket on 16th aug., 2017 for rajkot to ahmedabad and ahmedabad to rajkot, 6 persons. Amount rs. 1536 is deducted from my account but ticket not booked. I dont know how to get back that amount.

1
Gs4117893
17/08/2017
Rajkot central bus stand
Ahmedabad central bus stand
16/08/2017
Rs. 1536

2
Gs4117893
17/08/2017
Ahmedabad central bus stand
Rajkot central bus stand
16/08/2017
Rs. 1536

Respected sir,

I mr. Sandip hasmukhbhai patel complaints against the gsrtc for the left the bus earlier then given time and also goes without taking the reservation passenger. Sir, i had done the researvation on 17/08/2017 at 10:18 pm for the transporting to ahmedabad from the malvan in bus dhrangadhra - ahmedabad which has pick up time at malvan is 6:30 am but today when i reached at malvan 6:25 am the bus has already gone from the malvan bus stand around 10- 15 minute earlier then the time and i can't reach at ahmedabad as per my time. And also my money is going waste. So that i am requesting to you that please put inquiring on my complaint and give my money back otherwise i have to take srtict action against you that is fir or filing the rti, against gsrtc central depo manager.

Hopping your favourable responce...

Yours faithfully
Sandip patel
[protected]

I had done researvation from malvan to ahmedabad yesterday night.. And the bus timing is 6:30 but today when i reach the malvan bus stand at 6:25 the bus is already left the stand. When i started to inquiring about the bus the bus is in time or not then i found that the bus is already left the bus stand around 6:18 taking without and don't care about the reserved passenger... I request to you please take a action against the bus driver and conductor and give me my money back of the reservation. At below i added my reservation ticket as per reference. If you don't take an action and if you don't give me money of that ticket then i have to go the court for justices and fire rit (Right to information), as par rti act...

My complaint is that i booked 2 e ticket twice from gsrtc website on12/08/2017. My date of journey was 13/08/2017from gandhinagar to lunawada.
Bus name gandhinagar garbada but still i have no message from gsrtc on my mobile or my email
Plz refund my bus fair 214+214 the amount of my fair is already paid on my bank account.
My email [protected]@gmail.com
I also attach my bank mini statement photo copy

Passenger name
Disha pankajkumar patel 16 female
Dhuliben ramanbhai patel 57 female