Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Rupani government provides very poor Volvo service many people waiting 2/3 hour for volvo hardly one volvo come out and there are no vacancy for sitting.
When I call[protected] the reciver's response are chipper like that Guj government
They respond me Volvo are normally coming half and half / half hour seriously very chip I have Vijay Rupani and their transportation services in Gujarat

Gsrtc does not have volvo bus facility from state capital gandhinagar to vadodara. Atleast 2 volvo ac buses must be immediately started on following timings
6.00 am from vadodara. Afternoon from 4.00 pm from gandhinagar.
There are many volvos running between ahmedabad to vadodara. Some of them can be definitely diverted.
This will be definitely blessings for those persons having daily updown in job.

Please do the needful — for gsrtc

I am Nareshkumar Chawda from Vadodara. I have lost my mobile phone on 07/05/2017 in bus from Vadodara to div via Bhavnagar at 6 am. Please register my complaint and contact conductor and driver regarding this issue. I had gone at Vadodara bus depot to send my cousin at Bhavnagar with bus from Vadodara to div via Bhavnagar at 6 am on 07/05/2017. So, please help me.

Myself chirag sondagar had booked a ticket from ahmedabad to amreli on dated 07/05/2017 on bus ahmedabad krishnanagar stand to amreli. Departure time was 14:10 hrs. From ahmedabad.

On same bus i have traveled on morning at 06:30 a. M. From amreli to ahmedabad.

I had exam of isro at l. J. Institute of engineering near sarkhej village at ahmedabad. Exam time was 12:30 p. M. To 02:00 p. M.

I and other two passengers were dropped at 12:10 p. M. At sarkhej from bus amreli to ahmedabad krishnanagar stand.

After completing exam i was waiting for the bus ahmedabad krishnanagar stand to amreli (For which i had reservation on this bus) at sarkhej. Bus came there near 02:40 p. M.

I raised my hand against driver to stop the bus. Lady conductor also seen me shouting for stop the bus and suggested me to come ahead. I ran behind the bus but bus didn't stop to pick up me even after seeing me shouting and running behind the bus.

It was highly intolerable behavior from lady conductor and driver and i had to suffer for next two hours in 45 degree celsius temperature. I had to pass through severe heat stroke even if i have done reservation from that bus. Then i had to come at amreli from ahmedabad by one private vehicle for paying 300 rs. (Almost double from the s. T fare)

So, kindly focus on this issue and take a strict action against driver and conductor for their rude behavior against passenger for this issue so next time passengers like me do not have to suffer and our faith in gujarat state transport can be maintained.

Hoping for the same and also let me know the action taken against this lady conductor and driver.

I m travelling in GSRTC VOLVO to Rajkot.
It started at 15.30 hrs from Nehrunagar
to Rajkot.
My seat nos are 35, 36, 39 & 40.

I asked to book tickets using card at Nehrunagar it was denied.

There is some whisling sound in bus which increases with speed.

It stopped at Avadh which is nice in look but Quality of material seems poor & charges 20_25 higher then print.

When I asked Driver he said it stops here only.

I hope necessory corrective steps will be taken.

Dr.Dave Harishkumar M
[protected]
Rajkot

In JETPUR BUS DEPOT (Dist - Rajkot, Phone No.[protected] no one attending calls at any time whether in morning, afternoon or in evening.
Needs to take strict action against operator.

I had called on 26th & 27-4-17 around 30 times in each session also called on 7th, 8th & 9th of May so many times but no one responded. On 27th April i had visited after call so i found that operator was present but not responding on phone calls.

Dear sir/madam

There is must requirement of bus from dehgam to bayad at 10am. Because there is gap of about 1hour between two buses 9:30 to 10:30.
There are about 25 passengers always waiting at this time for bus and unable to reach their destination on time.
So this is very needy request to put one bus at 10 am for dehgam bayad
You can also survey and inquire about this passengers also regarding this

I am travaling from Vadodara To ahemdabad by Volvo service (Vehicle No : GJ 1DV 1530). Dtd 09.06.2017 bus timing was 7.15 am

I have experinced worst experience with repect to cleanliness in whole bus, there was very worst scenario in bus lots of debris were spread everywhere and very dirty smell we have faced.

Addition to this condition near Seat No : 17 & 18 was very worst, somebody has deposited some dirty smelling cloths and whole bus passengers were suffered and unfortunately my seat no was 18.

Please take immidiate action and punish those persons who are responsible for such situation.

I am expecting your feedback on my email id dhage.[protected]@gmail.com.

If i will not recive any feedback then i will raise complaint to higher level.

Respected sir,
I am very glad to inform you that conducter as per conducter given name mr. Lalji bhai not taken any action againts drink people. Even people drink alcohol in gsrtc bus. Still conducter did not say any think to that people. Here i am giving you information of that bus with date. So you can easily take action againts that rude conducter cum public servent.

Bus number: gj-18-z-2137.
Date: 08/may/2017
Time: 8:20
Passanger seated from patan.

Hope you will surly taken required action against that rude conducter.. So, this type of misbehavior never happen again.

Here, i am giving you my contact number. So you can easily contact..
[protected]- nirmal dave.
My ticket no:046756

Thank you,
Dave nirmal.

Plese refund my amt-pnr no-g15346246 tran no - uvnt7ncs. Rajgadh se ahmedabad ki tikit karvai thi. Magar ye bus to he hi nahi plese refund my amt-pnr no-g15346246 tran no - uvnt7ncs. Rajgadh se ahmedabad ki tikit karvai thi. Magar ye bus to he hi nahi plese refund my amt-pnr no-g15346246 tran no - uvnt7ncs. Rajgadh se ahmedabad ki tikit karvai thi. Magar ye bus to he hi nahi.

We booked ticket on 7th may, 2017 from baroda amit nagar to ahmrdabad central bus stand. Departure time was 11:35. Below are the ticket information.
* gsrtc m-ticket * baroda amitnagar to ahmedabad central busstand psngrname saumil shah tripcode 0829srtnhrnrv46 pnrno : g15368427 jnydate : 07/05/2017 deptime : 11:35hrs seatno (S) : 34, 35, 36 class : volvo boardingpt : baroda amitnagar pltform : txn password : ubtnpsdu please carry your photo id during journey. T&c apply. * download android app https://goo.gl/cZ98pD

Bus came at 12:25. When we asked conductor about the lateness of the bus he said it is obvious that it is going to be late. You should book to other bus not from surat ahmedabad.

Now what the hack this answer??? You should have mentioned in the portal that please do not book it this bus if you want to travel from baroda to ahmedabad...

Looking for your cooperation and action against bus driver and conductor.

Dear sir,
I want to travel from umrala to ahmedebad and i made a reservation. The departure time was 16:10. But bus departure at 16:00. Below is the reservation details
.
* gsrtc m-ticket * umrala vlbpr to ahmedabad central busstand psngrname yuvrajsinh vala tripcode 1400amlbpngrx51 pnrno : g15343809 jnydate : 05/05/2017 deptime : 16:10hrs seatno (S) : 26 class : express boardingpt : umrala vlbpr pltform : txn password : fvukqwmp.

Sonal (Sarkhej_juhapura rd.) to gandhinagar daily point bus is very irregular nowadays. Conductor is on leave as he is near retirement and driver is very irregular too. Most time bus is not available at evening at gandhinagar. Even it comes on alternate days at sonal. There are many government employees using this bus daily put to harrasement. Written complain is also made few days a go to the bus depot but no attention is given on it and bus is regularly irregular. Please consider our problem and do needful soon.

We have booked ticket for 28-4-17 ahmedabad to palitana by gurajarnagari (Bus from deesa to palitana). We have traveled by express bus on that day. Now we request you to refund fare for deference due to travel from gurjarnagari to express.
Pnr no. G15085367
Trip code : 1430dsaplttgjr4
Conductor name : v. B. Rathod (Code : 2025) palitana depot

** gsrtc m-ticket ** ahmedabad nehrunagar to baroda central bus station psngrname pooja bhatt tripcode 0900nhrnrbrdv46 pnrno : g15340328 jnydate : 05/05/2017 deptime : 09:00hrs seatno(S) : 19 class : volvo boardingpt : ahmedabad nehrunagar pltform : 1 txn password : krbukh9s please carry your photo id during journey. T&c apply. * download android app https://goo.gl/cZ98pD

This is my ticket which was booked by me at 8:20 am and the bus was of 9:00 am but the person who was booking ticket told me that as i have booked only 40 mints early i won't get my seat and if he wold have seat he will provide rather i will have to go 1/2 an hour late as my booking was done 40 mint early
And now i'm provided with seat no 40
Which is not ok.
Why don't they do online ticket then plz stop promoting ur gsrtc application and online booking if this is the case

Dear sir,
Modasa to mehsana new started bus for passengers, 1 st thank you very much gsrtc new bus, new rout and new income source for gsrtc..

1.new bus expense
2.driver and conductor salary
3.diesel expense

I am right...

So GSRTC run his bus without disply board
Passanger not identify this bus where going on???? I see in morning lost of mehsana passenger see the bus but conductor no any given suggestions for waiting passenger. ...why are u loss bus businesses? ??? i am regularly up down hmt to mehsana ...i was 2 time leps this bus for due to None display board

Please check you system gap area and full fill it

Regards

AsifDevla-service manager
RIYA Honda
[protected]

Mo : [removed]

Two times failure

Ref. No. Gs3699567

Ref. No. Gs3699004

Respected sir,
My reservation booking is failure for some reason please refund my rupees

Date : 03-may[protected]may-2017)

To transfer
Inb gujarat state road transp gsrtccorp payments

Mentioning e-ticket reference number

Gs3699004

Pssenger name
[removed]

Trip details

Description
Date of journey : 03/05/2017

Service start place : anand
Service start point : anand
Passenger start point : anand
Time of departure : 20:00hrs.
Platform number :
Class of service : gurjarnagri
Pickup point :anand
Service end place :junagadh
Passenger end point :junagadh
Trip code : 2000andjndexp51
No. Of seats : 2
Seat no/s : 31, 32

Fare details
Amount (In rs.)
Basic fare : 402.00
Reservation fee :10.00
Accident insurance charges : 0.00
Toll fee :22.00
Toll fee rajasthan :0.00
Service charge :0.00
Other levies :0.00
Service tax :0.00
Concessions :0.00
Discounts :0.00
Grand total :434.00

Conductor removes a passenger forcibly from his seat as that passenger had placed conductors bag on shelf from his seat... Surat to lunavada old st bus which arrives at 12 am and departs at 12 15... I hope action is taken against this rowdy conductor... I felt helpless by this behavior and even orally complained to enquiry staff they assured me action will be taken but nothing has happened..

Dear Sir,

I have booked Sleeper Seat Online and I am always traveling from Veraval to Vadodara and return twice a month and I always complained regarding bus condition. But this time i surprised my seat (#9)condition is very poor and my window is not opening so I called Conductor of this Bus but he told I am not answerable for this and I can't help you. We have already complained regards this but yet the action has not been taken from workshop..

So requesting you refund my money as your service is not proper as per mentioned in Website.

Thanks and regards,

VIPUL Upasani
[protected]

I m traveling from Diu to Rajkot, bus Departure time from Diu at 16.40.when I start my journey I told to driver when bus reached at Rajkot, driver told me that abt 3 AM, but actual time is 23.15PM, why,

Also told to driver that kindly drive slow on Speed Beaker.but not given me proper response.i patient of Back pain, he told me in this bus shokbssor are not working properly,
Also irrited on me.
Driver and conductor behavior is not good
And conductor also Smoke in this bus.
Kindly give a notice to driver or conductor as soon as possible.