Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: 385515

Dear Sir

Gadh gam ma thi bas chalu karva Depo ma rajuaat karel 6. (Pahela mahinama) to pan haju sudhi bas chalu karvama aavel nathi.to mare online complain aapvani farj padi 6.

Sir to saje 4 vage palanpur to gadh salla to katara mesar bas chalu karavva ni vinati kariye 6iye.

Sir aap tuk time ma chalu karavi aapi ye tevi mu aasha rakhu 6u.

Yourself
Lok sevak
Ronak gothi
[protected]

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Mar 12, 2017

Bhavu Rana's response Please check it booking details and refund my money and co operate me

Mar 12, 2017

Bhavu Rana's response Modi ne request chhe abhan conducter ne bhanave sikhvade pachhi online no dhandhero pite janta na money haram ni nathi avti

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Bhavu Rana

from Ahmedabad, Gujarat

Mar 13, 2017

I booked online ticket for ankleshwar to ambaji in gstrc but when bus come to depo conducter not allowed for travelling in bus so we spent money for tickets and travel then my online booking money refund to my account please

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Address: Mehsana, Gujarat, 384002

CHANGE IN BUS CATEGORY
To,

Depot Manager (Mehsana Bus Depot- Modhera X Road),

This is with reference to subject matter, all the buses to Ahmedabad which were express service of timing 06:00 to 07:00 and now it has been changed to Gurjarnagari Bus. With this immediate effect of a change in bus category, we are facing problems of getting the bus on time and being delayed at work/ study late every day.

We are requesting you to change the categories of some buses to express as it was earlier or else introduce new buses originating from Mehsana to Ahmedabad and ahead.

We are expecting a swift response of your good self on this matter.

Thanking you.

Dhruv Modi

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Himmat Gohil

from Ahmedabad, Gujarat

Mar 13, 2017

Date-6/3/2017, dhandhuka-paldi-Ahmedabad local bus today 13:27 o'clock not stop at Gundanapara village.Ta-Bavla, Dist-Ahmedabad.

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Address: Navsari, Gujarat, 396521

Website: www.gsrtc.in

Respected sir,
I'm Deval B Desai, a student of Naranlala MBA College, Navsari have a complaint that at 09/03/17 in morning time from 7.00 AM. i was waiting for the Bus for travel to Navsari at Chikhli Bus depot. I was seat in GJ 18 Y 6633, Navsari local. I have student pass from Chikhli to Navsari and, than also she said me forcefully that take a ticket otherwise went out of the Bus and misbehave with me. The stamp of Navsari depo is rubbed slightly on my photo. But she doesn't even listened me. she needed to be check my photo but she don't. And she given me a ticket from Chikhli to Navsari.
Please refer it and solve this problem to satisfy your customers.
Thank you
Deval Desai

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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S

Sagar Jamang

from Ahmedabad, Gujarat

Mar 13, 2017

In this Regards i m complaining about root of rajkot to bhesan bus is cancelled for no Reason... Pls provide Rajkot to bhesan Bus Root for updown student and so many job traveller... As fast as possible... Thanks...pls provide bus root of bhesan today pls pls pls... Otherwise i complaint to higher authorities...as soon as possible...

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Respected sir,
After frequent request bus name halvad-limbali (Depo-limbadi) is not stopping at dhragadhra court stop timing 5-00 pm. And today actually after seeing the passengers, driver & conductor have intensely not stopped the bus & we have to come by auto for catching the bus. So it implies that there is no meaning of monthly pass of drangadhra court stop & we have to extra pay for auto.

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Address: Banaskantha, Gujarat, 385515

Banskanthana na palanpur taluka na gadh gam ma te b.k. ma shothi motu gam 6 ne pan taya 2:00 pm thi 5:00 vagaya shudhi koi bas n aavti hovathi bas chalu karvani vinati ane 4 vage jevi katara mesar bas chalu karvani vinti kariye 6iye. Because pal to gadh katara ni savare 7 vage bas jay 6. Pa6i saje 7:00 vage vadani bas jay 6 . To amane aatli bas chalu karvani vinati kariye 6iye.
Online koi fon pan upad tu nahi

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Address: Ahmedabad, Gujarat, 382345

Respected sir,
I am the student milan patel have a complaint that at 6/3/17 evening from 7 pm i was waiting for the bus tharad to krishnanagar at modhera bus terminals mehsana. The time of bus was 7:20 but it reach at 7:40. I was sit in that bus at that time i have a student pass, than also he said me forcefully to take ticket otherwise went out of the bus...
I had given reason for the late coming because of my project but he never hear and started misbehaving with a person saying that we are 52 and u are alone, saying these type of words. When my father came a krishnanagar, he started misbehave towrads my fathet also,
The bus number is gj 18 z 0454. Please take the legal action against him sir.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Mar 07, 2017

Updated by milan2397 My ticket from Mehsana to Krishnanagar...

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Address: Anand, Gujarat, 388001

Website: gsrtc.in

This is to inform that i have booked ticket online on gsrtc website from anand to saputara in bus on 4 Jan 2017. Time 1.00 P.M. From Anand. The amount is deducted from my account and transaction was failed. Still not received any refunded amount and it was done three times and all the times it was same result. amount was deducted but showing transaction failed and could not book the ticket. i talked to customer care but they told that it will be refund in 28 working days.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Feb 28, 2017

balwantbhai's response Respec' sir
Hi sir anand rapar bus amdavad ma 8.30 pm par amdavad depo ma ave che te pachi jamva mate kyay stop apva ma avto nathi. Ahmedabad depo ma stop che tya jamva mate time set thato na hoi gsrtc na niyam mujab bije 20 minit no stop apva ma ave to passengers dinner kari sake . Ape nakki karel hotel par stop apva vinnti

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B

balwantbhai

from Roha, Gujarat

Mar 6, 2017

Hi respec' sir
Valsad rapar amdavad ma 4 .00 vage ave che te rapar ma night ma 12.00 vage pahoche che. Jamva mate kyay stop apva ma avel nathi. Athi rapar na passengers ne jamya vagar rahevu pade che .mate gsrtc na nakki karya mujab koi jagya ye jamva mate 20 minit no stop apva ma ave to passengers jami sake . Amari vinnti manjur karso.

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Address: Sabarkantha, Gujarat, 383205

Website: GOOGLE

I am regular passenger pass holder of GSRTC.
I do up-down from prantij to sarkhej.
From last some days some buses were not stopping at prantij highway stop as they were not full specially I had experienced bus no GJ 18 Z 0815.(Mini bus-Driver cum conductor)
This bus is coming at 08.05am at prantij highway stop.
So, today I took photo for proof.

please take action against this driver.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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V

Viraj Chovatiya

from Ahmedabad, Gujarat

Mar 8, 2017

Gujarat State Road Transport Corporation [GSRTC] — Rajkot-chavandi

Dear sir,

Rajkot chavndi bus is daily late to it proper Time, we are many time complain but Depo offiser not responsing to us.
Pliase help...

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Address: Dahod, Gujarat

Website: Gsrtc.com

I am travlling ahmedabad to dahod by gsrtc bus no gj 18 z 0559 anand depo bus i ask driver about speed driver reply me that speed control by 60km/h. This is express bus but going like local bus. I giving exprees rent so take legal action on it. My tickit no is 038325. Date 3/3/2017. This bus is gujanageri i am gving extra for this and going like local bus. Plz refund bus rent all pessenger or start all local bus.

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Address: Mehsana, Gujarat, 384001

Website: www.gsrtc.in

I am travelling in Bus no GJ18 Z2161 Krushnanagar- Jafrabad on dt 2/3/17. I booked my ticket online vide no. My PNR no G14724348, my seat no is 1. The bus already 30 min late coming at central bus St, Bus hault at Bagodara bus St at 11:40 PM. I am going to purchase Icecream at stall no.2 in Bagodara St stand, the Icecream cup MRP printed Rs 15/- but the stall owner demanded Rs 20/- so I refused & asked it is wrong. but he replied " Ahi to aavu j chalse Je thay e kari lejo"
I want strong action on the owner of stall no 2, like cancel the licence if allotted. I am able to pay but general public not able to pay. plz inquire the matter seriously & take action with reply me.
Thanks
Manish M Parmar
Email: [protected]@yahoo.co.in

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Dilip Talsaniya

from Vadodara, Gujarat

Mar 3, 2017

I have booked ticket in online GSRTC
Bus name : jasdan surat
Bus time. : 19:00
Bus code : 1830JSDSRTSLP3
Date : 25/02/2017
This bus in ticket is not book
But bank a/c money is cut
I have refunded my money

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Address: Patan, Gujarat, 384151

Website: Www.GSRTC.com

In early morning express buses not coming for going to sidhpur to mehsana and many conducter not allow student pass in his bus. So it is our humble request to provide express bus at 5.30a. M. To 7.00 a. M. And instruct conducter to allow student pass at early morning we will grateful if our complaint will resolve as fast as possible because students have to suffer in there exam

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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renish.dudhatra

from Ahmedabad, Gujarat

Mar 6, 2017

Dear Sir / madam,
I am regular traveler by bus in transiting between gandhinagar and gondal. The Bagodara Bus stop is not clean at all. The worst of all it has no wash basin, no lights in men's toilet, and food is not good in canteen. Due to no light in toilet, people are forced to go at Wall.

Request you to help in matter.

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Address: Bhavnagar, Gujarat, 364002

Website: gsrtc

I was booked my bus ticket Bhavnagar to Baroda but the bus conductor was not picked up me at RTO CURCLE. I was trying again and again to stop the bus. But he can't stop the bus. My ticket detail is in under. Please try to solve my complain & bring the solution if this matter please try to best... All the best ... Thank you... I will waiting for your response..

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Address: Amreli, Gujarat

Dear sir
Bus amreli division depo Dhari ni bus
Satadhar to Bhavnagar ma Dhari thi Aki sathe be bus upadati hova sata a bus ma vidhathi beshava devama Ave se moti AG's Vala ne tapalik pade Bhavnagar Java mate jagya nathi malati ak j bus Dhari to Bhavnagar salti hova thi pasegar tapalik
Pade se mini bus se vinati se k pahela ni Jem vidhathi Les pashi karava vinati se
Ak pasejar

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Feb 27, 2017

Updated by Vekariya Dhiraj Dear sir
Amreli division depo Dhari thi upadati bus
Satadhar to Bhavnagar ma pehala Jem vidhathi Les karava vinanti se Aki sathe be bus upadava sata vidhathi ama bese se pasejar heran Thai se. Mini bus hova thi and ak j bus salti hova thi pasejar heran Gati Thai se
Vidhathi Les karava vinanti se

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Nikunj Bhalodiya

from Rajkot, Gujarat

Feb 27, 2017

Dear Sir,
Today 27.02.17 at Dhrol st bus stand the pass booking window not open till..9:30 am..large queue is there..but the government responsible person for this facility not at came..there..please see in this matter as fast as possible it's not first time..time for the facility is..9 am to 4 pm..

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Address: 383325

Website: www.gsrtc.com

Sir,
I traveled by express bus bayad-kapadwanj everyday but every monday and tuesday the bus root vadodra-bayad delux express bus driver no accepted to student pass and ran away.The pass type is express.please i request you to action on this complain.
The student consession pass type is exprss but bus driver not accepted pass and ran away every day.

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Address: Ahmedabad, Gujarat, 380015

Today I m traveling in gsrtc Volvo bus Surat to Ahmedabad . I told conductor and driver for stop the bus in hotel they can't stop this is nonstop bus . It's 6 hr journey. They told call to Mr. Chaudhary. But he can't help me. Chaudhary told talk with Mr. Parmar. I called Mr Parmar . He also not help. He asked talk to MD . Nobody help passenger. Very bad service.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Feb 22, 2017

Updated by Kunal Mufti In the bus small kids but no help

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Address: Bhavnagar, Gujarat, 364290

Website: GSRTC

This is to inform that i have booked ticket online on gsrtc website from rajkot to mahuva in bus jamnagar mahuva on 20 feb 2017.. Time 5p. M. From rajkot. The amount is deducted from my account and transaction was failed... Still not received any refunded amount and it was done two times both the times it was same result amount is deducted but showing transaction failed and could not book the ticket
Want the amount refund amount for both the times

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jigspandya

from Ahmedabad, Gujarat

Feb 27, 2017

I have booked ticket 3 times and it shows me that payment has been done and and redeemed from my account but my ticket has not been book, i called in customer care service they told me my money will get refund in 21 to 25 day in my account but they are not interested to register my complain

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Dushyant Bambhva

from Ahmedabad, Gujarat

Feb 27, 2017

Respected sir
I have travelling to rajkot-gondal and i purchase to rs.10 coin but coundctor has not accept rs.10 coin.
I hope you my complaint solved thanking you.
Your faithfully
D.k.parmar

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Address: Ahmedabad, Gujarat, 380008

Website: GSRTC

Dear sir/mam
This is to inform you that last time I was traveling to Gozaria through S. T bus. There is some men seated in reserve seat of women. We requested them to vacant this reserve seat. They deny & quarrel with us. They said nobody is following this rule.Even conductor & driver not fully supported to me.
According to rule of reservation they have to vacant the reserve seat.
Please find my details of journey
Bus no-GJ-18-Y
9642
Conductor name: Imtiyaz Bhai
Journey date- 11/02/2017

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Rainbowhitu

from Amreli, Gujarat

Feb 22, 2017

Today (Dt. 21/02/2017) I Booked Ticket in GSRTC with my Personal Account booking is confafm.. but ticket is not submit in my Mail account..by gsrtc.
& in Print option Ticket is uncomplent.. How can receiv & print my ticket..

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V

Vishwa Lakhlani

from Jamnagar, Gujarat

Apr 27, 2018

Conductor is not aware abt rules and asked leady passenger to stand when she asked for the seat which is reserved for leadies

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Address: 384151

Website: [email protected]

Whats rule boss
Ek side aap bus me no smoking add dikhate ho aur dusri side aapke hi staff vaale smoking zone ka rule todte hai
And seniour cityzen ke saath ka nature bhi bahut ajib hai sir.

Bus route
Palanpur-vadodra-karjan
Date[protected]
Ahmdabd to palabpur ke route
Bus no.
Plz say him
Follow rules and give respect
Thnx

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Website: Gsrtc.in

GSRTC suggest people to book tickets through website/Application.
So many people try to book tickets from official website of GSRTC.

In this system so many payments are failed due to some technical issues.
GSRTC DID NOT GIVE A REFUND THIS FAILED PAYMENTS TO CUSTOMERS.

I request you to kindly investigate this matter for lacks customers.

When we call to customers care of GSRTC they did not give answer and disconnect the call of customer

Krishnakant patel
Kapadwanj

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Bavaliya mehulbhai

from Ahmedabad, Gujarat

Feb 22, 2017

Sir dhandhuka depo ma koy karano sir ketalik var baso kensal kari nakhe se ane koy bas time sir avati nathi ane Ave to 1 be kalak modi Ave se

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Address: Porbandar, Gujarat, 360575

Respected sir
your travelling GSRTC service was good but in route Porbandar-bagdana and mahua i was regular travelling but when at lunch time your bus was stop(Halt) at madhavper(ghed) ya veraval at 13:00 near about but there not any facility availabe so please tell about this condition and change Halt please sir
સાહેબ ગાઠીયા ખાય ને દિવસ ના નીકળે
Thank you

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Dayma Raj

from Surat, Gujarat

Feb 16, 2017

Dholka - bahuchraji actual bus time is 8.15 am hrs from dholka
but this bus is always late dept. From dholka due to bus late so many job workers are reach late at compny or office and they gate half day.
So please do the need full & necessary action as early as possible

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K

Krupal Dihora

from Visnagar, Gujarat

Feb 18, 2017

Too hell behaviour of VERAVAL DEPO MANAGER, ,
no facility to halt from veraval to bhavmagar rout,
halt in rajula st stop, but no any facility of launch or dinner,
Them behaviour like."whatever you want to do you can do, i don't care about any passenger"
available phone recording..

Krupal Dihora

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 189

Bas n aavti hovathi

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Change In Bus Category

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Complaint for the conductor for her misbehavior to the student and forcefully given ticket even the student has bus pass

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Not stopping of bus at dhrangadhra court bus stop

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Gadh gam ma bas 2 hour thi ek bus avti n hovathi

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Complain for the conductor for his misbehavior to the student and forcefully given ticket

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No refund of money due to failed transaction

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Bus was not stopped at prantij highway bus stop(three rasta)

Gujarat State Road Transport Corporation [GSRTC] — Rajkot-chavandi

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Speed

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Regarding excess rare taken by ST canteen stall on MRP

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Non arrival of buses

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Bus Driver was not picked up me at pickup point.

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Vidhathi pass

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Reject pass student

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Not stop for washroom and dinner in hotel

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Online payment deducted and transaction failed two times still not refunded

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Regarding reservation seat in S.T bus

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Smoking

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Not refund Failed transaction by Gsrtc

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About halt (porbandar-mahuva - bagdana route)

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