Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: Gandhinagar, Gujarat

Website: google

Date[protected]
Following buses did not go ahead to sector and empty at Pathikashram depo, Gandhinagar between evening 4 to 5
GJ-18-Y-9152, GJ-18-Y-9233, GJ-18-Y-9230, GJ-18-Y-9144, GJ-18-Y-9237
You are requested to see that Most of Vikas Root buses coming from Ahmedabad are not going to sector and stop at Pathikashram Depo. Passangers suffer lot.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Address: Ahmedabad, Gujarat

Website: www.gsrtc.this.co.in/gsrtc-online-complaint-center/&sa=U&ved=0ahUKEwips5WizIjRAhUBro8KHdevC8

My self Raj Shrimali and I am a registered member of gsrtc online booking service my I'd is Rajshrimali nd user name is Rajesh Shrimali my email id is [protected]@gmail.com I booked gsrtc bus tickets on 23/12/2016 from VERAVAL TO OKHA which fare cost is 149 but the tickets was not booked and money deducted from my HDFC account
My journey details are given below
From VERAVAL
To OKHA
Journey date 23/12/2016
Time 02:20 pm.
Transaction I'd Gs3226948
User name Rajshrimali
Mail id [protected]@gmail.com

+1 photos

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K

karvin

from Surat, Gujarat

Dec 26, 2016

I my self booked ticked from Baroda to Bhavnagar through debit card indus bank on dated 7/12/2016 money deducted from my account Rs 272, But ticket is not booked . kindly refund my money

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B

bhavin dudani

from Jamnagar, Gujarat

Dec 27, 2016

Respected Sir,

Today I traveling in dhoraji-Rajkot bus all the way bus speed is not more then 35 to 40 k.m bus no is 6400 from Dhoraji Decision

Request you to do the need full asap.

Date[protected]

Regards
Your customer

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Address: Rajkot, Gujarat, 360005

Website: gsrtc.in

Respected
sir

My name is Parth Jajal and i booked ticket since 05 December 2016 and my user name is ppjajal. i not received my refund.

from Baroda to Rajkot
time 10:10 Am
chhota udaipur to Rajkot
date :- 05/12/2016
State back India bank Reference Number :[protected]IGAAJQ NBB1 TRANSFER TO 45993

form :- Parth jajal
[protected]

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K

Kunal Korat

from Surat, Gujarat

Dec 22, 2016

My details as under
Rs.671.00 was spent on ur HDFCBank CREDIT Card ending 2141 on[protected]:10:21:18 at GSRTC23988.Avl bal - Rs.53533.00, curr o/s - Rs.11467.00

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Address: Kutch, Gujarat, 370001

Website: www.gsrtc.in

My name rajendra bhatt. My email id is [protected]@gmail.com i have book a ticket in gsrtc and my balance was credited but no confirmation or no pnr number was send to me and my money is deducted and now nobody is responding or tackingaction on it. So i requset u to pls improve yourdepartment of online booking. Pls do something.

Dear sir,
My logging id bhattrajendra25

I have booked my tickets from bhuj to bhavnagar round trip from 19/12/16 start form bhuj to bhavnagar sleeping seat no 9 and 20/12/16 bhavnagar to bhuj sleeping seat no.3. Every things done but money deducted from my rupay debit card of amount 581rs. To grtc transaction no[protected]. But no ticket issued not on mobile no i. E[protected] or e-mail add [protected]@gmail.com

O please do the needful and solve our problem.

Thanking you

With regards

Rajendra n bhatt (Son of bhavnaben bhatt)
[protected]

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D

DHAIVAT DESAI

Dec 22, 2016

On10/2/2016 two times e tickets were not generated for Volvo trip of21.00 hrs .from Ahmadabad Nehrunagar to Baroda.
I did not get pnr no both times as server msy be down but Rs 447×, 2=894rs were debited from SBI and till date there is no refund.
User ID : dmdtdd

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Address: 362265

Website: gsrtc.in/GSRTCOnline/validateUser.do

On 19/12/2016 i booked bust ticket from Veraval to Gandhinagar sleeper coach for 24/12/2016 on GSRTC website; ticket was not booked but the transcation processed and 333Rs were deducted from my account .I tried to submit complaint on the helpline and used their toll free number too but nothing worked. Radiant info pvt ltd provides service to this online booking website i tried reach them also form complaining against their services but no response.

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Address: Panchmahal, Gujarat, 389001

Bus no- gj 18 1266 -chotaudepur -morbi -vankaner - it's arrived at 7:30 devgadh baria location.
I am traveling from devgadh baria to godhra daily basis with passenger pass
3- 4 seat empty in bus i saw that I try to stop bus driver saw me but not stop bus.

Modiji try to become non corrupt and neat and clean india but his own government employee not follow his rules and regulations.

Please do the strict action against this bus driver and revert me other wise i promise you i right down all that matters with your superior or modiji also

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D

DARSHAN J. JADAV

from Vadodara, Gujarat

Dec 22, 2016

Respected sir

Please help

Limbdi depo ma 8-divas thi student pass nathi kadhi aapta...te loko kahe che k college mathi pass kadhi apva ma avse pan college ma pan koi pass nai kadhi aptu sir please koi solution kadhi apo ne...

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Address: 390025

Website: gsrtc

I have booked online ticket for 4 time in GSRTC.in from bhavnagar TO vadodra 07th, 12.2016 my money was debited for 4 times but i didn't got reservation mail or message and also didnt showed on ticket window that i have booked this ticket, my one of the reference number was .

Please Do required action against it and refund my money
MAHENDRAKUMAR D. PATEL

eMAIL iD [protected]@GMAIL.COM

07 Dec 2016 [protected]EBSGUJARATSTATEROADT [protected] 07 Dec 2016 167.00
07 Dec 2016 [protected]EBSGUJARATSTATEROADT [protected] 07 Dec 2016 167.00
07 Dec 2016 [protected]EBSGUJARATSTATEROADT [protected] 07 Dec 2016 167.0

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P

prabhatsinh

from Ahmedabad, Gujarat

Dec 19, 2016

Hu visnagar thi gandhinagar (randheja chokdi ) 3 varsh thi up dawon karu chu pan aunja depo ni bus bapunagar -aunja ni bas khali hova chata randheja chokdi bus drivar bus aubhi rakha to nathi to maherbani kari ne aa babate pagala barva venati.

Prabhatsinh rajput
mo- [protected]

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P

Parthpatel7343

from Jamnagar, Gujarat

Dec 22, 2016

Dear sir,

please be informed we booked ticket online on dated 06th dec 2016 to Rajula to bhavnagar in RAJULA TO SURAT express bus bus ticket not confirmed and my 100 rs cut so please refund the same transfer number is 846919 ...

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Address: Kutch, Gujarat, 370205

Website: www.gsrtc.in

Dear sir
Myself pratipalsinh dilipsinh jadeja booked ticket online on dtd 07/12/2016. Ticket status was failure but there are three time rs.187/- amt deducted but not credited till date.
Under this circumstance i would request you to consider this matter personal and do the needful action on urgent basis.
Failure transaction history.
#
Reference number
Journey date
Origin
Destination
Transaction date
Fare
1
Gse3176924
08/12/2016
Bhachau new
Morbi new
07/12/2016
187
2
Gse3177030
08/12/2016
Bhachau new
Morbi new
07/12/2016
187
3
Gse3177215
08/12/2016
Bhachau new
Morbi new
07/12/2016
187
&

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B

Bihag Vaidya

from Mumbai, Maharashtra

Dec 21, 2016

I have booked ticket from nehrunagar ahmedabad to rajkot for 15th dec journey, rs.394 deducted from my ac, but ticket is not confirmed, no message received
request to refund amount immediately and improve your self and services with the help of expertise in e-tickets

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P

Purvang Pansuriya

from Surat, Gujarat

Dec 22, 2016

Passenger pass not issuing/ renewing after 15:00 o'clock.
GIDC Bus Stand Ankleshwar
Dist: Bharuch

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Address: Surat, Gujarat

Myself khushbu chawla i book ticket on 9th december 2016 from vadodara central bus station to surat central bus station the transaction was successfully done from my debit card but i have not received the pnr number the ticket was for the date 13th december 2016 at 1:00pm the bus was from ahemdabad nehru nagar on 13th december 2016 i purchased another ticket and they said i will get my transaction rupees back my ob refrence number is: gse3189911. Kindly transfer my transaction back to my card.

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P

preet4121996

from Ahmedabad, Gujarat

Dec 19, 2016

Dear Sir

Today We Booked GSRTC Eticket Gondal to baroda But Ticket Amount Deduct In Our Account Rs. 203.00 But Ticket Not Booked Kindly Request Refund Our Deduct Amount

Thanks And Regards

Preet patel

[protected]

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D

desai11

from Ahmedabad, Gujarat

Dec 19, 2016

On 9th Dec I have open GSRTC website for online booking.
AHmedabad Nehrunagar to Vadodara.
I tried 2 times Ticket has not booked due to server issue but my payment from credit card has been deducted.
So please Refund my money on my Credit card.

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Address: Bharuch, Gujarat

Website: www.gsrtc.in

Dear sir
I have booked 4 tickets through gsrtc site on 9/12/16 from ankleshwar to ahmedabad by volvo bus vide ref. No. Ge3186864 dated 9/12/16 leaving ankleshwar at 00:15 hours on 11/12/16 my tickets could not be confirmed while amount of rs.1433 has been deducted from my account obc ongc ankleshwar branch i request you to do needful and refund amount deducted.
Rptiwari
[protected]

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H

Hardik2112lali

from Ahmedabad, Gujarat

Dec 15, 2016

Confirmation page about ticket booking from my account has occurred and then page goy vanished. So amount of 579 ₹ of navsari to ambaji trip had been debited from account already. But I haven't received ticket yet. Are you idiots? @Gsrtc
My contact no [protected]

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Address: Rajkot, Gujarat, 360003

Dear sir/madam,
I tried to book the ticket via gsrtc online booking service in the bus jamnagar surat on date 10 dec 2016.
My ticket was from rajkot to baroda. 195 rs deducted from my account but seat was not booked. (Seat no.1)
Kindly refund the amount deducted.
Please find details required below: name : gautam rathod, seat no: 1
1. Date of booking: 10/12/2016
2. Journey date: 11/12/2016 -
3. From place: rajkot
4. To place: baroda
8. Bus: jamnagar - surat (23:25, 11:25 pm)

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Address: Ahmedabad, Gujarat, 380015

I am exp passholder since so many years i travelled from anand old bus depot to bhadran in 2014 i write one complaint about buses is not operate from anand old bus stop t i got one letter mentioned that all bus will be operate through old bus stop but since 8 to 10 month so many exp bus operate direct new bus stop to anand. & we not got facility to old bus stop. On this route amul dairy collector office mamlatdar office railway station supermarket. Veg market is reachable. Thus st also get passenger but some st staff mismanaging route.in morning maximum buses pass through old bus stop but after morning all buses direct go to new bus stop. Thus we all passenger of old bus stop not get facility thus pl do needful in this meter & arrange to pass all bus including gurjar nagari &out depot buses through old bus station of anand pl give me answer

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 10, 2016

Mitesh Nagar's response Sir, i have book ticket on 10/12/16 from Gandhidham to Dhangadhar, i have make the Payment by debit card and deducted from my Bank account, but i have not received the Bus Ticket mail and Sms from GSRTC.

Now i unable to nake journey and GSRTC already get the payment from my Bank.

So please get my Refund of 250/- which i had paid to GSRTC and not received the ticket. REF ID GSE3192594

REGARDS
AYUB MALEK

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M

Mitesh Nagar

from Ahmedabad, Gujarat

Dec 15, 2016

Sir

I have book 2 ticket on 10/12/16 from Gandhidham to Dhangadhra, the transaction successfully but Ticket mail and Sms not received, also Payment of 250/- deducted from my Bank Account.

Pl confirm or Refund my amount 250/-, this is very Bad service of GSRTC given to Customers

Regards
Ayub Malek
[protected]

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Address: 380052

Dear Sir,

I have been travelling Ahmedabad to Baroda via volvo frequently from Nehru Nagar.

I have observed that guy who is booking tickets is not at all customer friendly.

Instead having machine to accept debit card and credit card, he is not accepting card payment for current booking. Government has already instructed to accept card payment if one has facility to accept.

Baroda station already accepting card payment. I appreciate baroda division for the same.

I am requesting you to take this up and educate booking person / division head to cooperate with people of India.

If this is not resolve, i will take this up with proper channel to expose the working practices of Nehrunagar bus stop (Ahmedabad division)

Looking forward to resolution.

Regards
Gaurav Tank
Gaurav.[protected]@gmail.com
[protected]

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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K

keyur 11

from Delhi, Delhi

Dec 15, 2016

That s an irsponcebility my payment of vadodra to dhasa 188 pay but e tekit does not book how i can get my money beck

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J

jimitmodi

from Noida, Uttar Pradesh

Dec 15, 2016

On 05.12.16 I have online paid Rs. 222/- for Ahmadabad to Baroda Volvo BUS. But my TICKET not Booked and Money deducted from my account. I want refund of the same. Kindly do the needful immediately.

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Address: Vadodara, Gujarat, 390006

Website: www.gsrtc.in

I had booked 2 e tickets on 09.12.2016 from Ahmedabad Nehrunagar to Baroda Central Bus Stop journey date being 11.12.2016 but the tickets were not booked and amount was deducted from my HDFC bank account. The ticket was booked from following registered user id :-
ankitjuhi7
Transaction id ref no:[protected]
Amount:- Rs. 447
Till date the amount is not refunded in my account. Plz refund the amount

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Address: Navsari, Gujarat, 396445

I have complaint about my Ticket which was not booked but Amount deducted.
So I want Refund .
Amount is Rs.1171/-
So Many complaints but only 1% satisfaction.
What is this?
This ain't right.
We want full support from GSRTC
At one side PM Modi is saying Cashless if Government is like this then people will hate Modi bcz of this.

Guys if you will support I'll start petition on Change.org

I'll update you as I start petition.

Thank you.
🙂🙂🙂🙂

Jan 10, 2017

Complaint marked as Resolved

They Have successfully Refunded all my money on 05/01/17 which was deducted on 08/12/016.It took long time but it refunded.Thank You.

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Address: Surat, Gujarat, 392012

Website: gsrtc.in

I have booked online ticket for 2 time in GSRTC.in from SURAT TO AHMEDABAD ON 9TH FEB., 2016, my money was debited for 2 times but i didnt got reservation mail or message and also didnt showed on ticket window that i have booked this ticket, my one of the reference number was HSBI[protected]IGAAKGRBC8 .

Please Do required action against it and refund my money

+1 photos

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 13, 2016

Updated by Nruti Joshi I have booked online ticket for 2 time in GSRTC.in from SURAT TO AHMEDABAD ON 9TH FEB., 2016, my money was debited for 2 times but i didnt got reservation mail or message and also didnt showed on ticket window that i have booked this ticket, my one of the reference number was HSBI[protected]IGAAKGRBC8 .
Total money deducted 2 times was 974.00 2 times, it was ticket for 2 person named 'Manas bhatt and Nruti joshi'
Age 29 and 25

Please Do required action against it and refund my money

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Address: 395007

Website: GSRTC

I am working employee in reserve bank of india ahmedabad. My quarter is oppsoite collector kacheri subhash bridhge. My hometown is vasda. I travel in bus gandhinagar-ahwa 3 to 4 times in month.. I have to know the route of the bus from ahmedabad central depo to ranip depo. Because every time bus changes its route. Sometimes bus goes vadaj to direct ranip depo & some times bus goes from vadaj tp gandhi ashram to subhash bridge. Bus goes as per conductor & driver not specific route they choose.. So please solve my complain as soon as possible.

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Address: Gandhinagar, Gujarat, 382030

Website: GSRTC.in

Dear sir

I was booking eticket from my gstrc login. 2 times payment deducted but ticket not received. Please do needful for refund. Details as under.

Login id - virenjmehta1979
Origin location - palitana taleti (Time 2.30 pm)
Destination - ahmedabad central bus stand
Trip code - plttksngj47
Journey date - 22.01.2016 (Time 2.30 pm from palitana)
Nos of passengers — 6 nos.
Payment deducted — rs.848/- & rs.848/- (From hdfc credit master credit card)
Payment deducted twice at gsrtc23988 — time 11:50:23 am (Dt.12.12.2016) & time 14:27:38 (Dt.12.12.2016)

Please do needful on priority for ticket or refund.

Note: no one is picking up toll free no of customer complain / not getting complain number on mail.. Where to contact???

Regards
Viren mehta
[protected]

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 13, 2016

Updated by virenjmehta who is calling from [protected] & asking for credit card details -- are you sending details outside?

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I had booked 1 ticket from Rajkot to baroda gurjarnagri 17.50 date 11/12/2016.i had paid through Hdfc net banking within 15 minutes.money deducted but ticket not booked and its showing session time out.sms or email I haven't received.my ob preference is GS3195468. How and when will I get refund of my money.gsrtc complaint number is not working.worst services.

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J

Jigar1109

from Ahmedabad, Gujarat

Dec 12, 2016

I have lost my shawl in the Volvo bus today[protected]. I was going to Ahmedabad to Surat at 6.00 am bus and forgot my shawl in the bus. I am also attaching my ticket copy

Money deducted but ticket not booked - Comment #2615233 - Image #0

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V

Viraj.234

from Boisar, Maharashtra

Dec 12, 2016

Good evening I am Viraj WAGHELA Iwas booking online ticket for nizar Ahmedabad bus . I completed all the procedure and payment with Rs 335/- but I didn't received any ticket .. so I request you to please transfer my money back to my account. I have an account with IDBI bank

Hoping for the positive response.

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Address: Rajkot, Gujarat, 360002

Website: gsrtc Bus Stand

It's now daily problem of most of customer, But Most of feels Shy to ask For their Rs.1 or 2 or 3 rupees, But I have complaining that, When I buy ticket of Rs. 39, (Rajkot-Morbi/Morbi-Rajkot) then Conductor takes Rs.40 instead Rs. 39 & then not gives other Rs. 1 & When I ask for rs. 1 so they gives Bad Reply &Behaves like a Boss, So Plz take some necessary action against this Type of Corrupt Conductor, who collect the Passenger money & Enjoy On Public Money...This leads Corruption ...& You have to Stop This.
Conductor of Bus no.:
GJ18Y7086(Raj-Morbi-Raj Intercity)

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D

Dhaval1995

from Surat, Gujarat

Dec 12, 2016

Date Of Booking 10/12/2016
Jorney Date 10/12/2016
From Place :Vyara
To Place:Ahmedabad Central Bus Stand
OB Id No:GS3192905
Amount:216.00

Conductor not gives other money - Comment #2615250 - Image #0

Conductor not gives other money - Comment #2615250 - Image #1

Conductor not gives other money - Comment #2615250 - Image #2

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K

Kevil shah

from Ahmedabad, Gujarat

Dec 12, 2016

I have booked ticket from Rajkot to anand in dhwarka - panigate sleeper bus 2 times ..both time ticket charges debited from my account but ticket confirmation not done ...so I want to refund .do needful help . And try to improve your service so that everyone can choice and trust. GSRTC

Conductor not gives other money - Comment #2615268 - Image #0

Conductor not gives other money - Comment #2615268 - Image #1

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R

rana padubha

from Surat, Gujarat

Dec 12, 2016

I have book 2 ticket beetween bhavnagar to kothara nly.
i feel all information in your site payment detail and ATM detail
payment transaction done but i have not booked ticket.

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 193

Bus empty at Pathikashram due to go to Sector

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Bus ticket was not booked

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My ticket money not refund in my Account

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Gsrtc online ticket booking failed money deducted but no tickets or money back.

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Money Refund for unbooked ticket

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Misbehave by driver

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Not deposite r

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Ticket not booked but, amount deducted from my bank a/c 4 times

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Refund transaction rupees

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Non confirmation of e-ticket and payment deducted

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Application for refund of money because seat was not booked

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About mismanagement of bus route

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Not accepting debit card payment

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E ticket refund dated 09.12.2016

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Customers Care not responding

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Money refund from online booking

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About bus route

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Doing e ticket booking - two times money deducted but bus ticket not received

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Money deducted but ticket not booked

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Conductor not gives other money

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