Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Hi

I have booked ticket from gsrtc portal

Pnr no. : g13510925
Trip code : 1045krlsrtexp51
Date of journey : 06/11/2016
Class of service : express
Passenger start point : ahmedabad krishnanagar stand
Passenger end point : surat central bus stand
Service start place : kheralu
Service start point : kheralu
Service end place : surat central bus stand
Service end point : surat central bus stand
No. of seats :4 (adults=4 :children=0)
Seat no/s : 11, 13, 14, 15

But bus did not came at krisnanagar bus stand so i need my money refund.

I have book online ticket from Palitan taleti (Gujarat )to Jamnagar (Gujarat) Journey

Dated 03.11.2016 through my GSRTC id; nps999. My ticket PRN no is G13534970

but still I not got refund pls do needfull.

Pls provide contact detail and address to whom i have to contact for this refund.

Nilesh P Shah
29, Digvijay Plot,
Jodiawala Bulidng,
JAMNGAR - 361005.

cell : [protected]

With ref. to sub line pls do the needful for refund
Ticket from:Jamnagar TO Vadodara
Sleeper coach /1 nos
Booking date:06/11/2016 time:09:25am
GSRTC Login id:harshit045
Register mail id:[protected]@gmail.com
Transaction Reference Num :GS3075216
Payment ID:62620773
RS Debited:316 Rs
THERE IS NOT RESPONSE FROM GSRTC HELP LINE NO ;[protected]

Dear sir,
I am travelling from rajula to Baroda in una Baroda bus and it's timing is 1 hr 15 mini but still the bus hasn't come and no one is given proper reply for the delay of bus just telling will come in 5min and other buses are coming on time which comes from una so please do something as we are dependent on the time of the bus as we have to reach Baroda and catch the other convenience Togo further
Hoping the best and effective response soon

The bus driver from Surat to bhuj luxury bus with no GJ 18 Y 7623 was misbehaved with us and gave bad words when we want to go in bus. He is refusing continually. I reported to inquiry office and the person who were sitting there saying me about rules and regulations. This happened at 6/11/2016 at mid night. Hoping that gsrtc will take necessary action.

Dear sir/madam

I am kripal singh sundarani My date of journey was 29/10/2016 from ahmedabad central bustand to junagadh bus stand in sleeper class of vijaynagar--junagadh sleeper bus .

My pnr no. Is G13470698. On my travel date, i reached ahmendabad central bus station at 10:00 PM. And inquired about my bus from conductor. But bus conductor told me that sleeper bus which you have booked was cancelled for some technical reason. He also told me that your reservation was confirmed in simple sitting bus and you have to travel in sitting bus instead of sleeper bus which you have booked.

He further told me that you would claim refund of difference amount of bus fare from gsrtc online.

Considering above facts and circumstances, i hereby request you to please credit difference amount of bus, in my bank account online as earliest possible and oblige. My complete details are as under.

Name: Kripal Singh sundarani
Mobile: [protected] email id: [protected]@gmail.com

My complaint is that I booked 1 E ticket from GSRTC website. My date of Journey was 04/11/2016 from junagadh to surat in sleeper bus. My PNR no. is G13584310 and trip code is 1700JNDVLDSLP15. My total bus fair is Rs. 388/-. My Journey time was 17:01 On my travel date, I reached junagadh bus station at 17:00 and inquired about my sleeper bus from depo incharge of jnd bus station. But depo incharge of jnd told me that sleeper bus which you have booked was not come for some technical reason. He also told me that your reservation was confirmed in seating bus and you might be travelled in seating bus instead of sleeper bus which you have booked. He further told me that you would claim refund of difference amount of bus fare from GSRTC online. Considering his requests, we travelled from junagadh to surat in seating bus. Considering above facts and circumstances, I hereby request you to please credit difference amount of bus fare in my bank account online as earliest possible and oblige. My complete details are as under. Name: kashyap r. Nar (Gujarat) Mobile: [protected] Email id: [protected]@gmail.com

We have 2 book ticket online of ahmedabad krishanagar savarkundla bus for dhola from sarkhej ujala departure time 6:40 from ujala but bus is not stop there.

We have printed eticket and reference number as well
I attached photo for eticket

We have to go by luxrary and pay another rupees as we have already paid for booking.

Pnr number g13609697

My date of journey was 29/10/2016 from ahmedabad central bustand to junagadh in sleeper class.

My pnr no. Is g13460731. On my travel date, i reached ahmendabad central bus station at 10:00p. M. And inquired about my bus from conductor. But bus conductor told me that sleeper bus which you have booked was cancelled for some technical reason. He also told me that your reservation was confirmed in simple sitting bus and you have to travel in sitting bus instead of sleeper bus which you have booked.

He further told me that you would claim refund of difference amount of bus fare from gsrtc online.

Considering above facts and circumstances, i hereby request you to please credit difference amount of bus, in my bank account online as earliest possible and oblige. My complete details are as under.

Name: chirantan patel
Mobile: [protected] email id: chirantan. [protected]@gmail.com

Sir, i was booking 3 full and one half ticket from shirdi to vapi for the journey date 02/11/2016 on 08am bus from shirdi. The ticket booked from vapi bus depot reservation counter on 31/10/2016 in between 8.30 to 8.45 am

By mistake i lost the ticket at shirdi and i approached the bus conductor of the said bus on 02/11/2016 at 7.30am. He and the driver doesn't ready to hear our problem and they charged the ticket fare again and they issued our reserved tickets to some other passengers.

As per the conducter statement that he cannot find out where your ticket on the statement which is on his hand.

Kindly let us know that is it possible or not, and how many passengers are losing the money daily especially on this type of festival season.

Regards,
Nandakumar k k
106. Sarovar co op. Hsg society,
Custom road,
Vapi=396191
Mob : [protected]

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ConsumerComplaints.in › Gujarat State Road Transport Corporation [GSRTC] › GSRTC — E ticket Refund - GSRTC
GSRTC — E ticket Refund - GSRTC

My complaint is that I booked 2 ticket from GSRTC Gandhidham Bus Stand My date of Journey was 31/10/2016 from Gandhidham to Mata na madh Bus name Ambaji to Narayan sarovar My PNR no. is G13559352 and ticket no.GDDM221031. My total bus fair is Rs. 256/-. My Journey time was 2.40 a.m. On my travel date, I reached Gandhidham bus station at 2.14.a.m. and inquired about my bus from depo of Gandhidham bus station. But depo incharge of Gandhidham not available but other person told me that bus which you have booked was come 2.15 am . He also told me that your bus is come 2.40 am bus which you have booked. He further told me that you would claim refund of difference amount of bus fare from GSRTC online. Considering his requests, we travelled from Gandhidham to Mata na madh bus. Considering above facts and circumstances, I hereby request you to please credit amount of bus fare in possible and oblige. My complete details are as under. Name:Ketan Prajapati Mobile: [protected] Email id: [protected]@yahoo.in

Sir i have booked teacket for bhavnagar to anand dt 01-10-16. I tried to cancel it in the morning of 01-10-16. But system allows login but when i click on teacket cancellation system out me every time. So i couldn't cancel it.
So please refund my amount. Even i tried to contact you but all numbers were busy.
Teacket no---g13565050
seat number 17 & 18. Time 3.15 from bhavnagar.
Mo [protected]

Hello,
I have booked the ticket from bhavnagar to Ahmedabad on 28/09/2016 from online gsrtc service.
Money is deducted from account but I don't get the ticket.
I call to customer care of gsrtc he told me that there is issue in gsrtcserver so don't book the ticket now again and your money will be transfer in ur account. But still today i don't get my money back.
I am trying to contact on toll free number but still it is not answerable

Please resolve the issue immediately

Regards,
Amar parmar

Dear sir/madam,

This is to bring to your notice that the driver (Name: kaushal) of gsrtc volvo from baroda to ahmedabad - vehicle registration number 1583 misbehaved with me in bus and asked me to get off the bus with no reason.in addition he also threatened me by saying that i might go ahead and complaint where ever possible and he is not afraid of a female.

I had reported the matter at nehrunagar depot but they did not take my statement seriously.

I also want to report that this driver was very rash in driving and ran into another vehicle near anjali. He somehow ran away from the site rushing.

This driver has no rights to be appointed for a service provided by government. His license should be revoked and strict action should be taken against him.

Regards,
Shweta
Mobile : [protected]

Ticket reference :
* gsrtc m-ticket * baroda central bus station to ahmedabad nehrunagar psngrname : shweta thakkar tripcode : 1645brdnhrnrv46 pnrno : g13551120 jnydate : 29/10/2016 deptime : 16:45hrs seatno (S) : 19 class : volvo boardingpt : baroda pltform : 1.

I had reservation from ahmedabad iscon cross road to bhavnagar for gsrtc bus (gandhinagar to bhavnagar) for date of 29/10/2016. i was at bus stop which is 150-200 meter away from ahmedabad iscon cross road on 7.10am. bu came on 7.40am. bus driver stopped bus at iscon main cross road but did not stop at bus stop where i was standing. so i missed the bus.
My ticket pnr no : g13536048

I need my ticket amount back (ticket rs is 120).

I gave the complain application form to bashirbhai at bhavnagar depo on same day.

At the same time bus conductor of bus driver came and said he didn't know that there is bus stop and some other excuses. when i was about to leaving bhavnagar depo after giving compain application form, bus conductor said that can we adjust anything and take half-half in the end.

It's like totally corrupted public.

Please do some proper action.

We are waiting for Jamnagar to akolvadi bus from kalavad roadside when bus was arrived bus has bin not stopped by drive.driver is ignor me and we shouted but he was driving bus away so pls not this matter and solve this problem passenger is feels very uncomfortable from your service and deliver is not answer friendly whe we talk with them for stop bus they turned his face and react badly...

My self kksolanki, I m live at jafarabad, about approx four to five year new bus stand is developed but not started yet and also new bus like bhutiya bungalow, also in morning only one bus from jafarabad to una at 6 am than after at 10:00 am, so pessenger not timely reach una and other connected city.same manner no direct bus to Baroda and other city of Gujarat pls do in positive direction at your level also start our new bus stand

Dear sir/madam,

Following is my ticket booking details, but bus not arrived till 2 hour of pick up time and i don't received any call from gsrtc.

Trip details


Pnr no. :
G13531481
Trip code :
2300srtnhrnrv46
Date of journey :
28/10/2016
Class of service :
Volvo
Passenger start point :
Zadeshwar x
Passenger end point :
Ahmedabad nehrunagar
Service start place :
Surat central bus stand
Service start point :
Surat
Service end place :
Ahmedabad nehrunagar
Service end point :
Ahmedabad nehrunagar
No. Of seats :
1 (Adults=1 :children=0)
Seat no/s :
19

Passenger information


Name
Age
Gender
Prasann kagada
25
Male
Id card type:
Id card number:

Fare details


Basic fare:
Rs. 345.00
Reservation fee :
Rs. 5.00
Accident insurance charges :
Rs. 0.00
Toll fee :
Rs. 14.00
Service charge :
Rs. 0.00
Toll fee rajasthan :
Rs. 0.00
Other levies :
Rs. 0.00
Service tax :
Rs. 20.00
Concessions :
Rs. 0.00
Discounts :
Rs. 0.00
Total fare :
Rs. 384.00

Kindly look in to the matter and process my refund. It was much necessary for me to reach on time in ahmadabad, i have to face financial heavy loss due to your irregularity.

Kindly do revert asap.

Thanks & regards,
Prasann kagada.

E-mail - [protected]@gmail.com

Dear team,

I have ticket booked my register id v. s. prajapati on dtd 17.10.16 from adipur to visnager vide bus bhuj bhiloda still not receive ticked and 200 rs debited my account so please refund ticket rupees my account

I hope you are immediate action

Name : vijay prajapati
Debit amount a/c no.[protected]canara bank)
E - mail : [protected]@gmail.com

Thanks

Vijay prajapti
M - [protected]

I am a student and i am studying at Gandhinagar science college, sector-15, Gh-4, Gandhinagar. And i am come from krishnanagar, Ahmedabad i am get rid of 5 p.m from collage and the time of our earlier just When we are standing in the bus station of the Gh-4 5.30 p.m When the bus does not stop there raised I therefore consider my complaint, please Fast and Give an answer to my application. Please reply me fast