Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: Surendranagar, Gujarat, 363001

Pls give me reason of why stop the services rajkot to surendranagar @19:50 (surendranagar depo-surendranagar to chota udepur via rajkot) (rajkot to surendranagar & surendraagar to rajkot) because this bus getting the good trafic & income for gsrtc than why stop the bus????? You will promote the private travel operators. & why stop the route because this route giving good trafic and income., only last bus @ 7:30 pm to surendranagar as of now so arrarajkot nge new bus start between 8:00 pm to 8:30 pm. It is passanger requirements.

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Address: 361008

Website: WWW.GSTRC.IN

I have booked reservation from nadiad to jamnagar for dt. 09.12.2016 on 08.12. Thru www. Gstrc.In after entering all the information
when i had paid thru debit card
reference no gse3181558 generated but not get ticket

same repetation done after second time done payment of rs. 379 which reference no gse3181844

unable to receive e ticket or any mail.

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deepdesai76

from Ankleshwar, Gujarat

Dec 8, 2016

I just Made payment for my 3 Tickets worth Rs.463 & Rs.708 but same thing happened to me, No Text Message received and I checked my bank balance amount, it is deducted so I checked the booking place where I booked it shows open to book.
I don't no what to do.
I can't connect customer care.
If you get any information plz contact me on [protected]@gmail.com
I have also booked for tomorrow.

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Address: Rajkot, Gujarat, 360001

Website: gsrtc.co.in

I have been travelling between Rajkot to Jamnagar in mini bus facility which is a two hour journey. People generally travelling on this route daily are students or people like me who travel for job. I don't understand what is the need to halt in after half an hour from start of journey. They might be getting some commission for halting at specific hotel. It is causing genuine hardship to daily travellers.

Pls do the needful as soon as possible.

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Address: Junagadh, Gujarat, 362001

Please allow sbi netbanking in gsrtc payment saction. Mostly people have sbi account in our gujarat so that's way implement on it. In gsrtc payment saction only allowed hdfs and axis bank netbanking or cards so that I can't payment through my mobile or computer. For Cashless transaction sbi netbanking and cards are allow in gsrtc online payment system.

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ક

કિંગ

from Kandla, Gujarat

Dec 8, 2016

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Address: Kutch, Gujarat, 370150

Website: www.gsrtc.i n

Sir, i booked my seat for the Samakhiyali to Ahmedabad on 7th dec 2016 in Matana madh kapadvanj bus. But, , it might passed directly on Highwaynot came in Samakhiyali . Timing is 11.25 .. . I was came at bus stop on 11 pm to 1. 00 am but still I didn't got the bus. . It is very serious issue. As I was in emergency for the hospital work. .

Details are as :

** GSRTC m-Ticket ** SAMAKHIYALI:To:AHMEDABAD NEHRUNAGAR:PsngrName:DODIYA MANOJ J:TripCode:1745MTMDKWJSL30:PNRno:G13971259:JnyDate:07/12/2016:DepTime:null:Hrs SeatNo(s):12:Class:SLEEPER:BoardingPt:SAMAKHIYALI - 23:25:Pltform: . Please carry your photo ID during journey. T&C apply.

Please take strict action on it. .

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Address: Rajkot, Gujarat, 360450

Website: Gsrtc.co.in

Rajkot jilla na upleta talukaa na sauthi mota gam bhayavdr ma bus ek pan time avti nathi.
Ema pan 12 vaga pchi 1 vaga sudhi ek pan bus malti nai... aa samay ma studnts ane nokaryat varg chhute che jethi khub j halaki no samno krvo pde che
Ne e sivay pan bus na time fix nai kalake ne em male gap bahu rhe che to dar adadhi kalake bus mali rhe tevi vinantiiiiiii.

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Website: Www.gsrtc.in

I have book ticket mahuva to rajkot jurony date 7/12/16 arrival time 13. but my ticket has not conform and my money is cut from my account so I want to refund my money becuse ticket has not book but money cut from account and your customers care not receive my call I would like to satisfy money refund Refrance no.GSE3176717 and my money is 285 cut from account

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I have booked 3-ticket online at gsrtc on 05 dec 2016 from kadi to surat. payment of rs562/- deducted from hdfc credit card but i did not get confirmation massage and mail on registered id even in reservation chart also not showing my booking details so i have to repay ticket cost during travelling in bus.

I need full refund of my deducted rs562.

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Address: Porbandar, Gujarat, 360575

Website: www.gsrtctimetable.in/2016/12/ticket-refund-complaints-online.html

Ref No.GSE3169393
Journey Date.06/12/2016
Origin.PORBANDAR
Destination.GANDHINAGAR
Trans Date.04/12/2016
Fare Rs.673 debite from my sbi account but didn't get e ticket through message or email.so i miss the bus because of not received PNR no so conductor did not accept and not allow to my seat 11 and 12 no .which i booked.Please refund my amount. Thanking you.

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Address: 380001

Website: gsrtc.in/GSRTCOnline

I booked my tickets of ahmedabad centarl bustand to amreli on 09/11/2016 for date 11/11/2016
of 18:40 pm but ticket wasnt nt booked and my account was debited with amount.158
i called online number[protected] but first they said within 7 days i will get back my money. after 7 days i called again they said it will take 21 days .
today on 7/12/2016 i havent got my money back.
kindly look in matter and refund my money back
details:

date booked:09/11/2016
date of journey:11/11/2016
time of jounry: 18:40
user id: yuvraj.370
trip: ahmedabad central to amreli
mobile: [protected]

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Dec 07, 2016

Updated by yurajsinh as soon as i filed complaint here bunch of people called me asking my bank account details and debit card details .
what is these ???? fraud in complaints section only ?

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Address: Bharuch, Gujarat

St department seems to be corrupted a lot. On highway, buses stops only where st had tie up. They tie up with hotels which provide them more comission. Hotel management behaves rudely with us. They provide waste food that dogs dont eat. We have to pay them without eating anything. On NH8 buses only stopsat maruti hotel, shama hotel which are the worst hotels ever and if we ask to st and bus conducters why it us happening. It is not good place to stop. Why are you stopping here. They just say we cant do anything. You'll have only this if you want. Is this a democracy?
What the Rupani government has improved in gsrtc? Only buses? Where is the customer satisfaction? " ST amari" what the hell [censored] is this...

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Address: Gandhinagar, Gujarat, 382305

Website: gsrtc.in

I have booked my tikit yesterday using my personal id, nidhis, email id [protected]@gmail.com, from khambhaliya to ahmedabad central bus station. I have booked a tikit in sleeper bus dwarka ahmedabad, which arrive at khambhaliya around 7:40 pm, for 9th december, i have booked sheet no. 6. I have paid using hdfc debit card. Here comed the problem that my amound which is rs. 291 got debited but i didn't got my tikit confirmation, no sms no mail nothing. Either refund my money or send me a confirmation message for booked tikit.

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Address: Ahmedabad, Gujarat, 380008

Gsrtc has recently started a initiative to look after their public concerns on a large scale. There are issues where passengers have reported several cases like:

Case 1: amount debited, ticket not booked
Case 2: e-ticket refund process
Case 3: bus did not arrive / stop at the location
Case 4: ticket cancellation refund policy
Case 5: misbehaviour of gsrtc staff, conductors, bus drivers
Case 6: reporting of gsrtc depot inconvenience and cleanliness issue.

Please report all your concerns here: http://www.gsrtctimetable.in/2016/12/ticket-refund-complaints-online.html

Gsrtc representatives shall address your query.

Thanks!

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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Address: 385001

Website: gsrtc.in/GSRTCOnline

Dear sir,
In this bus seat no-20,,,,, debit card transection is complate but we have not get ticket or mobile sms...
Tranction details - rs.167.00 in ahmedabad at gsrtc23988 on[protected]:11:28:5.
Date of journy-7/12/2016 at 21:00 hrs
If ticket not booked then return my mony...
Trip code-1730srtdnrgjr47 departure
21:00
Arrival
02:00
Gurjarnagri
Via brd, abd, msn, unj, sdh, pln, dis

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Address: Vadodara, Gujarat, 390002

Dear sir,
I have done booking 2 tickets from mahuva to baroda central st stand at 17:33 on 04/12/16 but conductor was not allowed my mother father to travel in bus as he said that he had not any chart for booking. Kindly refund 338inr on urgent basis. Bus ticket number - 49, 48
Total amount-338
Transaction id - s27760484
Time and date - 17:33 : 04/12/16
Name: nikhil thakkar
Mo-[protected]

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Address: Kutch, Gujarat, 370421

Website: gsrtc.in

I booked 4 tickets from Somnath to Mundra on Nov. 30th, 2016.
Due to some change in plans, we cancelled the trip and so, I wished to cancel the above-mentioned ticket with PNR No. - G13911864.
But now, I am no longer able to log-in to the GSRTC website with my credentials.
So, the website doesn't allow me to cancel the ticket of today's date i.e, Dec. 05, 2016.
I have been trying to cancel the tickets since Nov. 2nd, 2016, but to no avail.

How can I get my refund?

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Hemanshu Chudasama

from Ahmedabad, Gujarat

Dec 6, 2016

I booked my ticket for junagadh to ahmedabad in keshod-gandhinagar bus on 5/12/2016 at 11:45am.
I didn't get confirmation but rupees were cut from my axis bank account.
I want refund..
Kindly reply

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Address: Kutch, Gujarat, 1801ANDSNTVNS15. A

Website: [email protected]

Dear sir
I m booked my ticket in gsrtc.in
In sleeper coach via mundra to ahmedabad pnr no.: g13921336 nd
Ahmedabad to mundra. Pnr no. : g13921337
But this bus is cancelled due to some technical issues and so loacal bus was come at mundra and so i m not traveling in this local bus and so please give me my refund as earliest as possible
I have many complaints but do not resolution

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R

Roshaniii

from Ahmedabad, Gujarat

Dec 5, 2016

Hello sir
Rajkot jilla na upleta taluka nna bhayavadar gam thi upleta java mate 12 p.m. thi 1 p.m. vachhe ek pan bus nai malti je samay gala ma schol no 6utvano time jethi studnst and staff ne khub halaki bhogavvi pde chhe. To plz tenu nirakaran lavava vinanti

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S

Sashwato

Dec 6, 2016

Please post your detailed complaint here: http://www.gsrtctimetable.in/2016/12/ticket-refund-complaints-online.html

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Address: Mehsana, Gujarat, 384325

Website: Gsrtc

Dear sir,
In mahesana district of kheralu tawon in bus depo staff are not working proper. And not give as proper answer regarding equations.
And there always some problem in internet and as student i requisite to slove this problem early becous by the internet our pass process than we all the student of near by kheralu and proper kheralu student compliant with the system.

Thanking you.

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

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S

Sashwato

Dec 6, 2016

Please post your detailed query here: http://www.gsrtctimetable.in/2016/12/ticket-refund-complaints-online.html

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Address: 380001

My self dhiren pinara. Bhavnagar i have to go bhavnagar from ranip bus stand ahmadabad in tharad bhavnagar bus. I was waiting for long time of bus but bus was not on time. Since 1 hours after bus comes and go directly out side of ranip bus stand. Depot in charge also know about this kind of misbehavior. After that i got many problems from take bhavnagar bus from ahmadabad bus stand.

I have a question
What was driver thought about pesengera.
Very give money for travels in gsrtc
What was the gsrtc do for public
I m sorry to say but same on u
* u.
Till 4:38 am i was at ahmadabad central bus stand. Waiting next bus for bhavnagar

Pls give me some satisfy answer
My cont no [protected]
Mail id [protected]@gmail.com

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Address: 395004

Website: www.gsrtc.in/GSRTCOnline

I have tried to book the seat in sleeper bus on 4th Dec 2016 from Palanpur to Surat for 9:00 p.m. bus, I have not received the any booking confirmation but amount deducted from my acount and also seat not confirmed hence I have to pay seperate money in that bus, luckily 1 seat was available hence I have purchased the manual ticket, hence I want it to be refund in my account
My name is NIRAV JAGANIYA
Ref id no : GSE3168792
My mob no [protected]

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Bhavesh Govani

from Mumbai, Maharashtra

Dec 5, 2016

I was faced same problem twice,

Amt deducted 2 times but booking confirmation is not received yet.

I was paid for booking in bus AHD-MDR from ahmedabad to surendranangar, .

I have not any ref no but my email ID is [protected]@yahoo.com & contact no is [protected]..

Thanks & regards,

Meghna Govani

Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 195

Why stop the seevice of rajkot to surendranagr bus @19:50

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E ticket not received

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Undue halts in 2 hour journey

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Allow sbi net banking in gsrtc payment sanction

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Bus was not came after reservation also

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Bus timings

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E-ticket refund

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Gsrtc ticket confirmation massage and email not received after online booking but money deducted from account.

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Ticket refund

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Failed online booking

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Gsrtc dictatorship like behaviour

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Amount debited, ticket not confirmed

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Ksrtc complaints online, forum - refunds ticket booking complaints

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Ahmedabad at gsrtc 23988 debit card transaction complete but reservation is not done...

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Refund of payment

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I am not able to cancel my ticket because of what appears to be a changed website interface.

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Refund complaint

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The bus depot staff are working proper

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Not proper services

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Online booking not done

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