Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Today I was traveling on bus GJ 18 Y 7761. I told conductor that seat no. 9 & 10 is reserved for ladies but he was arguing with me that it's not possible to give her.Because already 2 gents were seating on it.

If A lady wouldn't get seat to seat.
What's the meaning of reservation

A old lady from Rajkot-Morbi she didn't got seat finally after arguing with conductor .having reservation still not getting seat for woman.

These is what we call
Woman Empowerment
Independent India
Gatishil Gujarat
Bravo India
Incredible India


I doubt in every words.

We should feel proved or not?

Let me know please.

Thank you & Regards,
Indian Citizen.

Dear sir,

Yesterday i have booked volvo ticket online to travel from bharuch to ahm.

Pnr no= g12458907, jny date 28/5/2016, dept. Time 15.40 hrs. Seat no. 18, volvo boarding point zadeshwar x pltform, txn pass, nfbdz1gn.

I have waited from 1528 to 1655 for the bus at said pick up point. During period i have called enquiry numbers,[protected], [protected] (Twice), received reply to wait, i have also asked to provide driver phone number, but no details was there with them.

Finally i quit the place at pick up passenger car. On way i tried to cancel my ticket but not allowed, i lost 353 rs, and made horrible journey with additional cost.

I have made online payment, so request to revert and make all arrangement to track bus location or at least to provide driver number to passenger along with sms.

Either bus was delayed or reached the spot before time, if it has reached before time, then driver should wait till time given by gsrtc for pick up.

Looking forward for necessary reply and action.

With best regards,
Paresh thaker
[protected]@videoconglass.com
[protected]

I am shafi madni traveled last night from naroda to himatnager by bus no. Gj 18 z 0796 "surat ahmedavad khedbrahma" rout bus. Between majra and prantij bus driver stoped the bus at punjab hotel and halt there about 20 minutes only to take free dinner both driver and conducter wested our time at late night when i asked conductor for this halt he said me it is scheduled halt i asked him to give me complaint book he denied and said i haven't and did misbehave
So i request you for the appropriate legel actions on both the employees and let me know about your actions
Thanking you
Shafi madni

Dear Sirs,
I have been booking for ahmedabad to porbandar on 21st may with PNR no.G12393631, suddenly bus was cancelled.I was travel with my family & suffered travel in seating bus.I was talked with this route conductor, he informed me that he had already inform about breakdown to gandhinagar depot manager in morning, So if you passed the message in morning than we will arrange some other option, i was also try to talk with porbandar depot manager but he wasn't received my call, i am requesting you for big punishment for responsible person so he will never make mistake & if possible please inform me.I have been booked a complain in complain register at porbandar depot on 22nd may.What about my balance refund ?how can I get it?

Pnr no. G12370715
Trip code. 2100plnsrtslp30
Seat no. 1, 2, 4, 5, 6

Sir, we have arrived at our pickup bus stop before time. We have been waiting for our bus from time 23.00 to 02. Oo late night but our bus did not come. So we contact to t. C he has commited us you donnot worry i write about this matter for your refund in your ticket & wrote it. I send that photo copy with it.

I hope get my refund...

Am kunal murali warier. Presently travelling from rajkot to ahmedabad volvo. Bus timing was 6pm from rajkot which they made 10 mins late. This bus was supposed to touch ahmedabad at 9.30pm. It's now 10.15pm and just crossed bawla. Is this the way things going on? We value out time. Ac also not working. Main glass of th bus broken. No helper for the bus driver. Bus got damaged somewhere and one passenger helped the driver to resolve it. We are paying u full amount as per your instructions. Then y is this cheating with public?

Name;-jakhiyapraful. J
Gam:-avaniya
Ta. Maliya htina
Dis:-junagadh
Mo:-[protected]
Date:-17/05/2016

Visay:-pass na chalavava babat

Mananiya saheb sri savinay jay bharat sath janavavanu ke gaikal date 16/05/2016 na roj hu jyare 18:15 minite motibag thi jamangar veraval gurjar nagari bus ma besel tyare vikalang pass chalavel nahi temaj mansvi ritevartan karel temj me jyare s t no paripatr pan joyel temaj fariyad book apavani pan na padel hati to aap saheb sre ne mari namar vinati chhe ke jo pass na chalave to kai nahi parntu condctur no varatan saru karata shikhe ane koi vikalang ne avi rite heran nathay te jova aap saheb ni namar vinati

Hellow GSRTC,

I experienced all the time that Ahmedabad-Morbi bus of 6:00am starts late.
I do reservation in that bus for morbi and always have to wait for 1hr at Nehrunagar ST stand. So many people suffering due to this. Please do the needful on this to regularise this bus.

GSRTC doing well now a days. But this is my request to get resolve the said issue.

Thanks.

I please to inform that ketch - depo bus running bhuj-- porbandar and back porbandar- bhuj in night trip started from porbandar 19.00 hrs. and reach at BILESHWAR @19.45 hrs during that time BILESHWAR temple ARTI -TIME Bileshwar is aold temple so during above time bus inter in bileshwar valage but not stopping 5.0minits if bus stopping 5.0 minits passenger can take advantage of lord shiva( bilnath ) darsan. I request you sir plese do need full, several time I travel in above trip. and your bus stopping @ 20.20 to21.00 at tran patiya is located @ 7.00km from bhanvad. my mobil no [protected]

I had tried to book a ticket on gsrtc on 10th may, 2016, but transaction was failed. So ticket was not booked but still Rs.109 was deducted from my bank account. So I want refund for the same. The ticket was from the Ranip bus stand to Baroda. And then I went to Bus stand also to inquire about the refund procedure but they told nothing is going to happen from here you have to do it online only. I had already mailed to GSRTC but still they did not replied to me till the date.
User Id : aakash105
Thank You

Respected Sir,

I am working in ahmedabad. I regularly go in morning from Gandhinagar to Ahmedabad in Lal-Darwaja bus which is starting from Sec-28 to Lal-Darwaja via Sector. There are two buses for there. One at 9.10 a.m. and the second is on 9.35 a.m. But today (6/5/2016) not a single bus from these two buses have come and though I have a bus pass I have to go in private vehicle and spend extra money. There are also many other passengers who were waiting for the bus and getting late for reaching on their job.

Sir, please get an inquiry that why those buses had not come and arrange other options if bus is not coming.
Thank you.

Many gsrtc buses runs without conductor gj 18 y 5994 - ahmedabad to patan @ 17:00 .
This bus runs daily between this route without conductor & passengers face lot of trouble as the bus driver have to play both the roles of drive & conductor. The express bus runs so late that even the local bus overtakes it while the bus is charging the same fair as that of express i.E. Double that of local bus.
I am really fed up of this kind of services from gsrtc . And this is not first time happening there are so many buses in which no conductor is available. It is so dangerous as the driver concentrates on two things, imagine the safety of passengers.

Is this kind of safety we are expecting from government???

Kindly let me know where exactly do i need to raise this issue.???

Because i still have not received the answer to my previous complain.

Regards

Hello Sir,
I have booked surat to ahmedabad (Iskon) yesterday night for my mother (Hansa Jani), She 64 years old lady, Bus actual timing is 3 PM.She is waiting there from past 2 hrs.

Many times she inquired to Surat Control room (Name :Naresh) and many times I clled inqury room abour bus on phone number :[protected] given in your site

They are not at all listening or telling anything and my mom is having serious health issue.

They are supposed to help us but control room inquiry people not responding positively and not giving any information.

I want you to take some necessary steps on this time of government employee who are creating bad impression of Gujarat Transport service.

They are supposed to help us not to make our life hell.
My PNR number : G12187593

Hopefully we will get some positive and prompt response from you.

Regards,
Shuchi Jani
Indian Citizen

I was traveling from Ahmedabad to Damnagar in route of Krishnanagar to gariyadhar on date :25th April, 2016.there was problem in gear shifting when we left the botad Bus station .driver talked with depo menagar and work shop department but they didn't reply proparly and all the passengers were really get tired and irriteted by this problem and driver drived the bus with the problem and it took more then 01:30 hrs to reach Botad to gadhata.so please solve this problem.

Thank

Respected sir,
I am Vinay Patel from Vadodara.
I was driving home with my family and while I was on rajmahal road on manjalpur bridge near kashishvanth temple, a Volvo bus just overtook us very badly n roughly on the Bridge. It was very harsh driving and it overtook us very closely which was very dangerous and frightening.
The bus number is GJ01DY5316.
I hope you may take action over this incident.

Yours faithfully,
Vinay Patel
([protected])

Resp. Sir, from last few days dahegam-ukai & ukai- dehgam sitting coach ( dahegam depo) comes instead of regular sleeper coach.
Sir, simple sitting bus came on dt: 24/04/2016 ( instead of sleeping bus ) FROM ukai to dahegam & dahegam to ukai come.
Pls. Regulate 02 nos. Sleeper coach as earlier at the earliest to avoid inconveniency in night journey.

Thanking you in anticipation...

I booked ticket online from Surat to Vadodara in gsrtc Volvo bus
Payment also done by debit card but ticket not received
Reference no GS2604868

This is complain about the misbehaviour with passenger.
The exact story is one passenger is waiting for bus nd when bus came the bus driver not stop the bus ..so passenger rang to depo manager girish patel from navsari depo .and he misbehave with passenger.he asked various question to passenger and that question like why the local bus is not stop?that question exact indicate to save the driver nd conductor.
And further details about that complan attatch with image

Your online website sucks, it is too bad and not respond quickly it is worse website ever.when I was book my journey ticket it takes my payment but doesn't book my ticket says payment was success. But I am not redirect to ticket so that I can print it and doesn't maile my ticket or SMS .when I saw in my book history it shows nothing so where did my money go.please respond me quick as possible .my email I'd is [protected]@gmail.com

Dear Concerned,

I booked my ticket from THANA to Surat on 09.04.2016 through online portal and journey date was 10.04.2016. On ticket time was reflecting as 20.35. So, we were their around 20.15 but from Thana bus depo, we came to know that actual time was 22:30.
So, plz. clarify why time was wrongly reflecting on e ticket. Because of your error, we unnecessary waste our valuable time.

Plz. clarify at earliest. If you require sot copy of ticket then plz. inform me or mail me on [protected]@gmail.com

Regards,
Rahul Revne
[protected]