Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

PARESH R JARDOSH...jorny dt. 24/6/15..Bapunagar..Vadiya..PNR NO. G9899973...On line booking. Due to heavy rain at Bagasara..bus was cancelled. I confirme from TOLL FREE SEVA...he was also calling at Amreli...so please refund my money as early as possible.

I've used GSRTC online booking service for ticket booking from jamnagar to surat but transaction failed and ticket is not generated and Rs. 702 is deducted from my account. I've phoned to GSRTC customer care, they told me within 21 days your money refund in your account but now one month is completed from transaction deducted amount is not deposited in my account. Ref. No. of GSRTC- GS1834396

I Mr. Deep B. Akhaja have booked the ticket online on today 20.07 hrs. from Sevalia Bus Stand To Amreli. Amount Rs.198.00 get deducted form account but your system has refuse to issue Online ticket. And also no booked was showing on your system. My e-mail ID [protected]@gmail.com Mobile no.[protected] My journey dt.26/6/15 Sevalia to Amreli 9.15 hrs. TX ID G51912915

I Mr. Sanjay G Parmar have booked the ticket online on saturday evening from Ahmedabad centrul Bus Stand TO Naliya. Amount get deducted form account but your system has refuse to issue Online ticket. And also no booked was showing on your system. Next day when I physically meet to central bus depo online ticket counter they told that seat no.13-14 sleeper is still pending and not booking has done and told me that your amt will be refunded in 24 hrs but still not received.. i have again reserved it by cash.But what about the money which was was deducted from my account. I m Providing u some detail for this concern. Payment Date: 20/06/2015 Payment ID: 38414972 Amt (in rupees): 722/- No. OF Seat : 2 From : Ahmedabad To Naliya (Kuttch) Pls do Needful as early as Possible. On Your Hope. Sanjay G Parmar.

we would like to draw your attention to the irregularity in the arrival time of Ahmedabad transvad bus due to which we face inconviniency to reach our job places. so kindly do needful for the same because many passengers have to face the inconvinience. We also request to increase the frequency of buses on that route.. Regards

respected sir, we have GSRTC facility from our village Movasa to Amalsad, Bilimore, Dist:- Navsari in moring time 7.25 am, many people like working persion, school children travel through this bus, but that bus conductore name Nareshbhai L. Patel is missbevae with schoolchildren, he told children that told ur father to by bus for there own, also from Movasa to amalsad bus feer is 8 rupees and condetor never return 2 rupees change, we request you to take action immedatly, hopping posative action thank you, all people from Movasa, Massa, Bhagad

Respected Manager Sir, My Name is Ghanshyam Patel. I live in Gandhinagar and do travel from Gadhinagar-Sarkhej-Gandhinagar by Government bus (GSRTC).Your service is very good and bus frequency was very high as this route is always found with heavy traffic.There were 5 buses in between 7:00 am to 8:00 am . It would be very comfortable for all passengers who does travel for office and other purpose. We found that Gandhinagar depot do not provide bus in between 7:00 am to 8:00 am for last Three days.All passengers are suffering for travelling and personal (Local) vehicle owners are getting more benefit. Most of people have a pass, which are useless in this condition.Please look in to this matter and arrange bus on time for easy transportation.People are suffering but no one has time for complaint regarding this matter.It will be very serious issue, if people will oppose about your service. I hope you will take care about this matter and take an action on urgent base.I would really appreciate to you, if you would take it seriously and arrange same time bus schedule which was earlier. Please reply me on [protected]@yahoo.co.in Awaiting for your positive feedback by today. Thanks, Ghanshyam patel

Ambaji to somnath rout no 000053 Trip id 2330-smt-abd-011 Dear sir/madam. Today I was in rajot busstation at 1:am waiting for bus to reached at gondal. At that time one of your bus is coming named Ambaji to Somnath. As a normal human being I suppose to ask a driver about stop at gondal. He replies me that I can dropped you at highway not in a city. Then I ask the same questions to cundector he replied ma litlbit different. I can dropped you at gondal bypass highway but you must purchase a ticket ffor jetpur. When I purchased that ticket rajkot to jetpur no is 006087 then I asked for a stop list whic is facilitate in that instrument whic provided by GSRTC to his cunducters. First of all he is not giving me eany response then I started asking such questions then he ready to give me that stop list. In that list clearly mentioned virpur highway stop whic is convenience for me and my financial position. But he gave me forcefully jetpur ticket. After all that drama I am asking his name his name is N K LOHANI EMPLOYEE NO 2114 I not sure that he is given me a true details. After lots of debt he gave me a thretn to drop down in a half a way. I was scared becouse I want to reached gondal in urgency. So please this is my urge to you take some aggressive actions in that cunducter.

Dear Sir/Medam, I have booked E-ticket from Ahmedabad Iscon Cross to Bhavanagar which is of 00:14 AM night from GSRTC online Ticket booking on 06/06/2014 and after submit option from GSRTC site amount of Bus Fare Rs. 121/- is being debited from my HDFC Bank Account. Conductore told me that this bus would departure from main station on 05/06/2014 so ticket is not acceptable. Below are complete details of journey :- PNR Number:G9760882 Journey Date:06/06/2015 Journey From:AHMEDABAD ISCON CROSS ROAD Journey To:BHAVNAGAR Trip Code:2359ABDBVNEXP51 Departure Time:00:14 Hrs. Class:EXPRESS Pickup Point:AHMEDABAD ISCON Platform No: - Service From: AHMEDABAD CENTRAL BUSSTAND Service To:BHAVNAGAR No. of Seats:1 Seat No/s:31 Kindly do the needful and refund my booked ticket amount in my bank account. *Contact Details* Mobile - [protected] Email - [protected]@gmail.com

Hi Sir, I (Pratiksha Bhoya) had reserved a seat from waghai to Rajkot(PNR No.G9775632) in Nashik to Gondal Bus which was supposed to arrive at 6:05 pm at WAghai but it's 10:05 pm and the bus hasn't arrived yet and nither did they informed me about this delay. So I want to complain am claiming for a refun.

Hello sir I am use pay 18 days and travel 30 days service. Today i seat from subhasbridge in bus of Ahmedabad-Diyodar which diyodar Depo bus. And conductor told me that not any of pass is valid for this bus. in bus there is passanger in bus so that i am not seat and go to other bus and call in ahmedabad depo that person told me service pass is valid for bus. After that i am go to kalol and then contucter also talk with ahmedavad depo. But he is not accept he is wrong and told me i have 100 acres land if i am not afraid from suspend. and after i talk with diyodar depo manager and he told me complain online. Bus no - GJ[protected] Contuctor Name - R.A. Pancholi. Time of Bus - 5 to 5.30 Evening at subhasbridge. Thanks

I booked surat-bagasara sleeper bus dt.5/6/15 time 8:30.m. Without information they provided ordinary Gurjari Bus no.is GJ 18 Y 6728 It is very poor service from GSRTC. GSRTC CAN NOT ARRANGE A SINGLE SLEEPER BUS WITH ANOTHER SLEEPER BUS???

I (chirag gadhiya) booked one ticket from gandhidhma to junagadh date:05/06/2015 time 01:51am seat no 10. online reservation dated 05/06/2015.From my bank online HDFC account. From this account money (292rs)dedected but ticket not generated. No e-mail & no massage for conformation .I request to that money is refund to my account. Details are below. Bus Detail:- bhuj to veraval Sleeper Coach GSRTC USER ID :- chiraggadhiya Acc HolderName: chiral gadhiya Bank name: HDFC Bank A/c no:[protected] Branch :- kandala zone branch Journey date: 05/06/2015 Seat no :10 Time 23:00 E.mail :chirag_mech [protected]@yahoo.com

SIR, I HAVE 11 TEKTITE BOOKED FROM UNA TO JAKHO BUNDER DATE : 04.06.2015 AND MY PROBLEM IS BELOW I AM COMMING FROM MAHUVA TO UNA BUT MY CAR WAS ACCIDENT SO I CANT COME IN FIX TIME TO UNA . SO I WILL REQUAST BUS DEPO MANAGER OR EVERY ONE BUT ANY BUDDY NOT RESPONSE ME OR NOT SOLVE MY PROBLEM . BUT I AM SURE BUS CONDUCTOR IS CHEATING WITH ME . I WAS REQUEST YOU . BUT HE IS NOT AGREE WITH ME THEN I WILL LOSS 3600 RS ( THREE THOUSAND SIX HUNDRED ) I AM SO SMALL MAN BUT ANY ONE NO HELP ME. MODI IS GREAT FOR INDIA IS SAY EVERY ONE BUT EVERY SMALL PEOPLE HAS EVERY DAY EVERY GOVT OFFICE GOING FOR SUM REQUEST BUT EVERY OFFICER IS NO RESPONSE FOR SMALL PEOPLE. CAN'T SAFE SMALL PEOPLE IN INDIA ...SO SO SO SO BAD

We have booked 3 tickets from Godhra to Jetpur for travelling date 23/05/2015, through Dahod to Junagadh Bus, Arrival time of the bus at Godhra is 09:30 PM, and we reached on depot at 09:00 PM sharp, but we have waited upto 01:30AM Midnight for the bus, but to bus was not came at depot, even the inquiry counter person had not given proper answer about the arrival time and behave rudely with Ladies, later on we have submitted the original tickets to Mr. Nayanbhai at booking counter and communicate the entire matter to him, he had collected the tickets and assure us to process of Refund the amount, but even after 10 days we have not received any refund amount even they did not contact us for the process, inbetween we have visited 4 times at bus depot and discuss the matter to Mr. Nayanbhai again, and Mr Rajdeepbhai and Mr Gurjar who is depot head, still we have not received any communication and not even response properly, as a lady i have visited 4 times to depot and did not get any proper response.

Dear Concerns, i have booked 02 tickets from amreli to rajkot on 31/05/2015 12:04 pm, at that time ticket was booked and payment was also deducted from my acount but after 30 minuts the same ticket was unbooked autoamaticly and now i am waitiing for refund. transaction referance number is-[protected]. please kindly do the helpful vipul hadiya [protected]

DEAR SIR I HAVE TWO TICKET BOOKED FROM SURAT TO UNJHA ON DATE 01.05.2015. MY TICKET PNR NO. G9244579. TRIP CODE :2030NVSVAVSLP15. SEAT NO: 4 $ 5 . AND FARE RS:658.00 . BUT THIS BUS CANCELED DUE TO GSRTC EMPLOYES STRIKE. AND NO ANY TYPE OF INFORMATION TO ME.SO WE ARE TRAVELLING WITH NORMAL BUS. I WANT TO REFUND FOR THIS CANCELATION...

I have booked E-ticket from gsrtc site. from Rajkot to bhuj in sleeper coach. reference number - GS1862864. My problem is after payment debited from my account I had no ticket showed in screen and also not showing conformation in booking history, so I can not have any conformation about this ticket but my payment is already debited from my bank account . so do needful as early for refund my payment. Ac no: [protected] Name : Patel Chiragkumar.

Sir I already booked a ticket for Rajkot to Rajula on 31/05/2015 for bus rout no 1215MDRRJLGJR51. my first transaction was completed and amt was deducted from my sbi account by the way of net banking but a massage flashes " sorry service temporary not available please try after some time". and i have not got the ticket. Second time my transaction completed for same seat and i got ticket. now please refund my first transaction cause of i haven't got ticket. my transaction details flash in my net banking account is " 37532048IG0ACNJGP2 TRANSFER TO [protected] S B I O/A E B S TRANC", my SBI account no is [protected]. IFSC CODE IS SBIN0060035

Its a matter between bus service between gandhinagar to mehsana. As i was travelling back my home I bought ticket of mehsana of 35 rs and conducter gave me a tored currency in return and not ready to change it even he had change to give me back . Also very very uncivilized behavior of such ticket collecter is not expectable. Ticket no : 078206 Date : 29/05/15 Time : 17:39:50 Mahesana depot Bus number : GJ 18 Y 8519