Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

પરન્તુ મને ભાડા માટે થોડી ફરિયાદ છે જો હુ અમદાવાદ - નદાશા ની બસ માં મુસાફરી કરુ તો અમદાવાદ થી અંબીકાનગર ના ૩૨(બત્રીસ) રુપીયા ભાડુ લે છે પરન્તુ જો હું અમદાવાદકડી ની બસ મા મુસાફરી કરુ તો તેમા ભાડુ રુપિયા ૨૮(અઠાવીસ) લેવા માં આવે છે.તો સવાલ એ છે કે જો એકજ રુટ હોય અને બન્ને બસ સાધારણ હોય તો ભાડા માં ફરક કેમ હોય છે તેમને સમજાતુ નથી તો આ બાબત ની જોખવટ કરશોજી ભાડાનું માપદંડ શું હોય છે.બીજુ કંડક્ટર ક્યારેય ફરીયાદ બુક આપતા નથી અને તેમની પાસે ક્યારે ભાડાનું લિસ્ટ હોતુ નથી અને સામાન્યરી તેઓ મુસાફરો ને ધમકાવતાજ હોય છે

Dear sir, my self Jayesh Mali. I am booked online ticket through GSRTC on 31 jan'15. And i cancel ticket on that date.My reservation booking as below. Date & Time :[protected]& 09.30a.m. From : DEESA to RAJKOT CENTRAL BUS DEPO. Booked Amount : 221.00 PNR No-G8584424 Passenger name : Jayesh Mali .My e-ticket is not generated and Rs.221.00..I am allready cancel ticket on[protected]. I request you to help me to get my refund as soon as possible. Kindly be needful in the matter. Contact No... [protected]. e mail id : [protected]@gmail.com. Best Regards, Jayesh Mali

I am regular traveller from ahmedabad to surat in GSRTC sleeper bus since last three years. It has been notice from last two to three months that some sleeper buses are cancelled due to accident, reschedule for other trip or under maintenance but online booking remained continue for the same. Recently example of META TO SURAT sleeper bus is under maintenance but still online it is showing and booking also continue. Many people like me have booked and suffered. It is creat bad impression of GSRTC and its service. Here I have been attached recent travel ticket for the same which I have suffered for your consideration to improve service. My suggestion : If any bus cancelled (planned) it must be shown on online booking and informed via sms to booked person in advance and also in real time.

my name subhash kathiriya. my email id is [protected]@gmail.com i have book a ticket in gsrtc and my balance was credited but no confirmation or no pnr number was send to me and my money is deducted and now nobody is responding or tackingaction on it.so i requset u to pls improve yourdepartment of online booking .pls do something.

Hello I am a very young man wants to complaint against santrampur depot... Reason: I'm from ditvas village of kadana taluka of mahisagar district As we travel from ditvas to modasa in any santrampur depot bus we are charged for 70 km distance for this. But as per net search the distance actually is 58 km only Thus it is unfair ...

i have book a ticket in gsrtc and my balance was credited but no confirmation or no pnr number was send to me and my money is deducted and now nobody is responding or tackingaction on it.so i requset u to pls improve yourdepartment of online booking.

Dear Sir / Madama, I am trying to book Online ticket from Ahmedabad Central Bus Stand to " Zadeshwar-X " vide trip code 1310ABDSRTEXP51, However after entering passenger details the further process is not taking place because in your site Drop off point is appearing blank. For this problem, when I talked to your customer care on[protected] .. I got answer that it would take minimum 48 hours to resolve that problem and hence i can not book ticket. I think it was very pathetic answer and it raises serious questions on your working Capability and Support Services. It clearly shows your poor working system and lack of instant solution to problem of travellers. Plz Treat it as urgent and solve my problem it is very urgent because i want to book ticket for tomorrow (i.e 20/02/15) Kindly inform me any other way of booking said ticket for tomorrow. Please bring this problem to notice of appropriate higher authority Thanks & regards CA Saurabh Shah [protected] [protected]@gnfc.in [protected]@gmail.com

Respected sir, We are coming from panthawada in our route there are only two busses in the morning...and sir bus time didn't suit to our college time so sir we can't reach our college at a time... So sir we request you to change our first bus time of gundri(satsan)-palanpur... We request you that bus time will be 20 minute early from regular time... We hope that you will understand us and solve our problem... Thanks... [protected]@gmail.com

I had booked 4 ticket an online ticket on gsrtc website for travel from ahmedabad central, ahmedabad to bhavangar. The bus departure was scheduled at 7:00pm but it departed from ahmedabad central station at 6:55 pm. When I reached the station with my family, the person at the counter told me that the next bus is at 7:45pm and the earlier one departed on time. I felt cheated. But had no other alternative, had to purchase another ticket for 7:45 pm bus !! the trip details are attached below for kind reference. I want my rs 524 back, with a message to the gsrtc guys that they cannot fool the general public. |

I Snehal D. Punjani, i tried to book tickets on date 13-feb-2015 from baroda to jamnagar in sleeper class. My money deducted from my bank account but i didn't get any tickets confirmation msg or mail from GSRTC. i didn't get ticket. It deducted two times Rs. 726. total ammount is Rs. 1452.00 . My PNR number is GS1600502. so please refund it. Thank you.

Hello, We are facing problem From 2 month, Kadi depot bus Maharajpura-kadi-Ahmedabad, This bus is coming late everyday evening time form ahmedabad. we are complaint to driver, controler and depot manager but problem not slow. All are provide differnt reason but not slow problem.so, please take some action and slow our as soon as possible. Regards, Gautam Raval [protected]

Hello Sir My Self Chirag And I Am A Regular Passenger OF Your GSRTC from MEHSHANA TO AHMEDABAD, my pick up stand is Incometax (Ahmedabad) At the time of evening 7.00 pm to 7.30 pm. I have observed from last 4 month there is lack of buses come from ahmedabad to mehsana route At the same time and there were bunch of travelors awaiting of mehshana side buses but 7.00 pm to 7.45 pm at least 2 buses passes from income tax stand. i humble request to you sir plz make arrengement of buses in between time of 7.00 pm to 8.00 pm regular office day. because we are very ambarsing from bus irregularity. Warm Regards Chirag (All Bus Awaiting Passenger)

Hello Sir, Myself Saurabh Mahendrabhai Darji, from Petlad. I am daily up and down from petlad to ahmedabad. we are reach between 09.50pm and 10.00pm at nadiad. And Nadiad to Petlad Local Bus time is 09.40. So, we are missed for that bus. So we have to waiting for an hour for Patan-Petlad. bus. And one more thing, Patan-Petlad bus is not coming right time at 10.15pm. So, we are facing this problem. We are heatly requesting to you, Please change Nadiad - Petlad local bus time 10.00pm instead of 09.40pm. We hope solved this problem as soon as possible. With Regards, Saurabh Darji [protected]

I would like to bring to your notice that I was doing online bus ticket reservation from GSRTC website today only, from Rajkot CBS to Ahmedabad CBS and ticket got booked successfully but reservation charges got deducted from my Standard Chartered account twice i.e, a sum of Rs. 298 (Rs. 149 + Rs. 149). So I kindly request you to look into the matter and refund the extraneous outstanding amount i.e, Rs. 149 as soon as possible. Expecting a...

I booked ticket for Ahmedabad to Bhavnagar journey, and my pick up point was Iscon Cross Roads. Bus timing was 1:15 PM. I reached pickup point at 1:10 PM. Then bus was late so i called to s.t. inquiry number. They told me there is some problem in their network, so call to nehru nagar stand. So, i called at nehru nagar pickup stand. They informed bus is late. So i waited. Then a bus came which was GANDHINAGAR-BHAVNAGAR. He informed me there is no booking and bus of 1:15 is yet to come. So i waited. Then Ahmedabad-Bhavnagar bus came at 2:00 PM. And i asked him. But he said its not a bus of 1:00 PM, its 1:30 pm bus. There is no booking. So i called to nehrunagar stand, and they told me Ahmedabad-Bhavnagar was my bus. Even i had booking, bus conductor deny about me my booking. Please take relevant steps against that conductor. Kashyap

this is jigar shah i like to inform u that i was doing online booking in gsrc volvo bus ticket on 26 jan 2015 in bus of 19:30 from rajkot to ahmedabad but ticket wasnt booked n balance deducted tht was of Rs790 from my bank account.. so plz refund as soon as possible... bank details bank of india a/c no [protected]

I was booking ticket from Ahmedabad to Rapar . I have reach to last step of transaction of payment. I have done two time transation and both time money was cut from my account but my ticket was not booked. So when i get that money back as refund???

Veraval is the Distrrict capital of Gir-Somnath Districe & Porbandar is the Distrrict capital of Porbandar Districe.

On daily basis, there is not GSRTC Bus service not available from Veraval to Porbandar after 4:45 PM (Evening). Due to no transportation service between two districe capital after 4:45 is the worst thing and passenger are sufferig.

There should be atleast one GSRTC bus service from Veraval to Porbandar around 7:00 PM in the evening.

I was customer of gsrtc bus that was travelled from Ahmedabad(nehrunagar) to vadodara.This bus started at 6:15 pm from nehrunagar (ahmedabad) and I was in bus and bus number was GJ01CU 5507. I asked driver and conductor they both were saying wifi is not available and I have paid 216rs to travel in this bus. In rules and websites of gsrtc it is clearly written Wifi service is available to all customers. But In that bus it was not available...

Junagadh to Porbandar Root Ni Bus Daily Late Hoti Hai, Bus Time 7:30pm Hai, But Kbi Bi Time Pe Nai Aati So Daily Peressger Ko Bhut Problem Hoti Hai Nd Ye Bus Porbander Depo Ki Hai, So Plese Jaldi Se Hamari Help Kijiye ...