Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

I would like to bring to your notice that I was doing online bus ticket reservation from GSRTC website today only, from Rajkot CBS to Ahmedabad CBS and ticket got booked successfully but reservation charges got deducted from my Standard Chartered account twice i.e, a sum of Rs. 298 (Rs. 149 + Rs. 149). So I kindly request you to look into the matter and refund the extraneous outstanding amount i.e, Rs. 149 as soon as possible. Expecting a...

I booked ticket for Ahmedabad to Bhavnagar journey, and my pick up point was Iscon Cross Roads. Bus timing was 1:15 PM. I reached pickup point at 1:10 PM. Then bus was late so i called to s.t. inquiry number. They told me there is some problem in their network, so call to nehru nagar stand. So, i called at nehru nagar pickup stand. They informed bus is late. So i waited. Then a bus came which was GANDHINAGAR-BHAVNAGAR. He informed me there is no booking and bus of 1:15 is yet to come. So i waited. Then Ahmedabad-Bhavnagar bus came at 2:00 PM. And i asked him. But he said its not a bus of 1:00 PM, its 1:30 pm bus. There is no booking. So i called to nehrunagar stand, and they told me Ahmedabad-Bhavnagar was my bus. Even i had booking, bus conductor deny about me my booking. Please take relevant steps against that conductor. Kashyap

this is jigar shah i like to inform u that i was doing online booking in gsrc volvo bus ticket on 26 jan 2015 in bus of 19:30 from rajkot to ahmedabad but ticket wasnt booked n balance deducted tht was of Rs790 from my bank account.. so plz refund as soon as possible... bank details bank of india a/c no [protected]

I was booking ticket from Ahmedabad to Rapar . I have reach to last step of transaction of payment. I have done two time transation and both time money was cut from my account but my ticket was not booked. So when i get that money back as refund???

Veraval is the Distrrict capital of Gir-Somnath Districe & Porbandar is the Distrrict capital of Porbandar Districe.

On daily basis, there is not GSRTC Bus service not available from Veraval to Porbandar after 4:45 PM (Evening). Due to no transportation service between two districe capital after 4:45 is the worst thing and passenger are sufferig.

There should be atleast one GSRTC bus service from Veraval to Porbandar around 7:00 PM in the evening.

I was customer of gsrtc bus that was travelled from Ahmedabad(nehrunagar) to vadodara.This bus started at 6:15 pm from nehrunagar (ahmedabad) and I was in bus and bus number was GJ01CU 5507. I asked driver and conductor they both were saying wifi is not available and I have paid 216rs to travel in this bus. In rules and websites of gsrtc it is clearly written Wifi service is available to all customers. But In that bus it was not available...

Junagadh to Porbandar Root Ni Bus Daily Late Hoti Hai, Bus Time 7:30pm Hai, But Kbi Bi Time Pe Nai Aati So Daily Peressger Ko Bhut Problem Hoti Hai Nd Ye Bus Porbander Depo Ki Hai, So Plese Jaldi Se Hamari Help Kijiye ...

Dear sir this route is shortest route and many passengers travelling through this route. Before 3 years many buses was there on the same route but now in the same route in afternoon only 1.15pm bus is there. Before days diu-rajkot bus timing was around 2pm all of sudden it was set as 1.15pm so passengers can catch the bus it causes huge loss to the passengers. Please give more bus on the same route in the afternoon like 2pm, 3pm and 4pmans 5pm which fecilitate journey to the passengers and source of income to the gsrtc.

My complaint is that I booked 6 E ticket from GSRTC website. My date of Journey was 29/12/2014 from Nasik to Jamnagar in Sleeper Class. My PNR no. is G8257673 and trip code is 1530SHRDJMNSL15. My total bus fair is Rs. 2818/-. My Journey time was 5:45 p.m. On my travel date, I reached Nasik bus station at 5.30 p.m. and inquired about my Sleeper bus from depo incharge of Jamnagar bus station. But depo incharge of Jamnagar told me that Sleeper bus which you have booked was not come for some technical reason. He also told me that your reservation was confirmed in Sitting bus and you might be travelled in Sitting bus instead of Sleeper. Considering above facts and circumstances, I hereby request you to please credit my amount of bus fare in my bank account online as earliest possible and oblige. My Bank Account details as under- Name: Swati Suklal Gorane Name of Bank :- Bank of Maharashtra Branch :- Ambad I.E., Ambad, Nasik. Account No. [protected] Branch Code :- 00834 Email id: [protected]@yahoo.com contact No. [protected]

Hello dear sir/ madam, good evening. My name is trushar patel, I m living alarsa, I would like to complian about bus driver shrma, living panigate, vadodara. My complian is this driver telling me bad word, in vaodara depo. He is telling me a word from my mother and father. I m very angary. If gsrtc wil not take action. What should we do? It happened on thusday 25 demeber 2014 evening time, just tell me good suggestion and plz we want good respone from bus no gj 18 v 4212, dhuvaran to vadodara ni8.

Hello sir/ madam, I would like to inform to u this bus route from dhuvaran to vadodara evening time this bus is irregular from at last 4 month, bus no gj18 v 4212, we sholuld inform to u, we had send a complian appllication to borsad depo, nadiyad depo, gandhinagar depo last 2 months, but we had no response from all depo to a send application, finally we send a online complian to inform u. We ( passenager) want to change drivar and we want to new driver, we would accept to u should take action to all depo n and divison. We would llke to reply from u. Thank you for taking time.

Sir, I updowning from Sector-28, Gandhinagar to Iskon, daily from Sector-28. There is a mentioned time from morning, so many buses as per your scheduled. But only one bus has came here captioned, "Sec.28 - Iskon". I think 2 or 3 buses before this bus, but even not a single bus came here at Sec.28. One bus came daily but it no maintained its time, its proper time is 7.55 am from sec 28, but he has always start either 7.50 or 8.00. After this bus no chance to get bus from sec 28. Therefore, I request you to kindly instruct your staff otherwise change the staff, so we will reach in proper time at our place. Thamking you, [protected]

Raper Surat Bus (Sleeper Coach) inside interior very bad, no window clouse, no curtains, no light, in seat light no work, vibration fully very high sound, No Shoes stand, we are full family all 12 month travelling by bus to surat to rapar & rapar to surat, pls put in a new bus in route.

Respected Sir, I want to report about poor service of GSRTC. I boarded Mahuva-Jamnagar bus from Amreli at 5:45 pm on 14th December 2014 to go to Jamnagar.bus was full and there was not even place to stand . The bus stopped near Babra. the conductor requested us to push the bus. I was among the few persons to push. Then it started. After that it again stopped in outskirts of Atkot regarding some serious failure. we have to board another bus after half an hour only to reach Rajkot.At Rajkot we have to another an Hour for the Jamnagar bus. Then an bus came of Harij -Jamnagar. It soon departed only to stop at Madhapar cross road. The purpose to stop was emberassing. There was no conducter in bus. so the driver stopped the bus for ticket collections. The normal journey from Amreli to Jamnagar is of 5 hours and that day i reached about 1 A.M. that is it took 8 hours.I want refund regarding this and please change the bus Mahuva Jamnagar

This is the worst incident happen to us in Gujarat by GSRTC. We booked an online Volvo bus ticket from Rajkot to Ahmedabad for 8/12/2014 at 1pm. We reached 15 mins earlier before the departure time at 1 pm. After waiting 1:25 pm we got a news by a passenger that the Bus for Rajkot-Ahmedabad has been cancelled. We had to reached to Ahmedabad station before 5:30 pm to catch our train sharp at 6pm, the next bus was available at 2:30, we rushed to highway to catch any volvo available for Ahmedabad, but unfortunetely none of the Bus Transportation facility could help us to get reach before 5:30 pm, at spot we decided to a hire a taxi, rent was at par, to drop us to Ahmedabad station before 5:30 pm, the driver of car put his heartful effort to reach us at Ahmedabad station anyhow before 5:50 pm, but unfortunetely we were stucked in Ahmedabad Traffic and MISSED OUR TRAIN, we lost the train, we lost the ticket amout, did TDR but till now no refund, FACE A LOT OF DIFFICULTY to book another time and catch other train for same destination. This shows how irresponsible GSRTC is and they didnt even bother to tell the passenger that the bus has been Cancelled.We are totally unhappy with Gujarat Transportation.

Respected sir, My self Jayesh belongs to bhavnagar. I travel from bhavnagar to vallabhipur for the job purpose. I have issued pass since last 6 months. I have found so much irregularity of bus timings so i have to go by private buses which makes my paid pass amount as waste of money. Kindly do needful.

canchvel ta vagra di bharuch I am yunus Patel from chancvel Ta- vagra Dist: bharuch gujrat. pin:392140 . Dear sir my request is in our village chanchvel . I take this opportunity to put some serious concerns of the village chanchvel. This village is still populated with up to 4000 People out of which nearly 40% are adiwasi's. Unfortunately this village still don't have enough facilities to travel. But suddenly buses are not coming in our village. All the buses are passed about five kilometer away from our villlage. So many people from our village and other village are traveling your buses. My request and necessary action taken by your corporation immediately. Thanking You... As of your stats this area of Gujarat is marked as educationally backward. So shall we leave it backward? answer is no. so i request that one step from your side will make people like us to do some thing as well. Urgent attention is required as we can't leave the future of our young generation like this. They are not born to remembered as educationally backward like Somalia, Nigeria or Ghana. Sir, The labor work will not pay that much tax as others and i can see lots of Abdul kalaam Azad in these kids unless they should be given the proper way of education. Ill education in poor environment would not yield desired results. Most of the village looks like i am wondering in Somalia or some where in Nigeria. Sir, You studied yourself and got a respected seat and job . I am sure i would have never been possible without hard work and proper education. I request you please to do some thing for the kids of this area Many Thanks & Regards Yunus Ahmed Patel 14 cameron Road Seven kings Ilford Essex London IG3 8LA [protected](office)

Myself herish patel, booked ticket for ahmedabad to baroda on[protected] with PNR no: G8131672 and ob reference no: GS1443960, trip code was 0620NHRNRBRDG47. When i reached nehrunagar at 6: 20, person over there told me that this bus is cancelled may be he is telling that its condition is not good enough to have safe drive. I got shocked that inspite of not good condition their web site books ticket for it.That person himself told me to mail for refund with all details but GSRTC has not even any quick complain request mail id. So considering this situation, I am posting over here so that atleast i can get my 150 rs. back.In case of any requirement my mail id is herish.[protected]@gmail.com. thank you.

Dear Sir / Madam, Good Evening, My self Pradip Patel, Surat - 395006, Gujarat I traveled on 6th December 2014 in GSRTC bus from Vadodara (Baroda) to Surat. bus number is GJ18Y5604 from Ambaji Depot and My ticket number is 007754 on the highway near Bharuch bus stoped at Panchvati Hotel & Guesthouse for 20 minites at that hotel i purchased one balaji poteto vefers. its M.R.P is Rs. 10 but he told give 15 Rs. i told its m.r.p is 10 then why you taking 15 Rs. that people told if want then pay 15 otherwise you can go after that i purchased one vefer of 10 Rs. and asked for bill he given me bill with stamp for 15 Rs. and i paid also 15 Rs.after that i complained to conductor but he is also not supported me after talked with other all passengers everyone shouted about more than M.R.P i also taken 2 signature of other passenger on complain letter but conductor not sign on the complain letter. Now tell me what can i do or what can you help me regarding this metter. Pradip Patel Surat - [protected]

Respected Sir/Madam I have book a ticket for ahemdabad to bhachau on date 11-Dec and time is 7:15 . Bus service point from Ahemdabad to Nakhtrana. When I reached station I get know this bus is cancel from last few days. Then how online allow me for book this bus. Due to time consuming we have book ticket online and want to reach on time at our destination place. This kind of your mistake put in trouble to passenger. Kindly request to solve this kind of issue. Thanks & Regards, Parimal Vaghasiya