Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Dear sir, I am daily Up Down jahalod To Godhra and Godhra to jhalod. Pls Note My Complaine .Godhra To Jhalod (Local Night)Bus Time 06:15 Pm But Bus Rout cancel Any time .Late. Driver Not availabal.Bus not Availabal .Break down .many reason shows Countroler.many passenger Apset ...So Pls This bue right and Regular...

Dear Sir, i have post the complaint for Dehgam (Dist.gandhinagar) bus depot. Last three month i faces this problem but not any complaint for HO. but this time is over in mind. GSRTC Buses running on Dehgam To Ahmedabad route are not stopping local, specially MODASA TO Ahmedabad bus driver at GEB bus Stop.This thing is happening since 3 month.Please take a look on this matter.Because we are having very much trouble & not any action for dehgam bus depo. pls. sir i spaecially request. From, Bhavesh Panchal +91 [protected]

Hi, This is to noted that in gsrtc all drivers using mobile while driving bus, as its an subject matter of sequrety or charging rent as high of super express, This bus is disa to thard & driver is using mobile since last half and hour Call is continue

Dear Sir, Greetings...!!! As per the subject i had booked ticket of Vadodara to Ahmedabad dated 25/07/2014 ticket was not booked and Rs. 434 was deducted till 29.07.2014 refund is not received for the same. Traveling person Hemant vyas Rahul Patel Please do the needful as soon as possible. Following is my mail id please revert soon [protected]@gmail.com

Dear Sir This to draw kind attention to GSRTC authority that there not just a single bus service of GSRTC from Nadiad to Palitana & to Bhavnagar, as there are lots of Students are traveling as well as jain people visits Palitana regularly. It's our request to start at least one or two bus services betweem these destinations. Presently all passengers have to either go to Ahmedabad or go to Tarapur for the bus service, which is very difficult, particular for the aged & disable passengers. Expecting kind co-operation in the matter. Thanking you Bhagirath Trivedi Nadiad [protected]

Dear sir,
As per subject. In Mehsana bus, there is very long que for getting buspass. at the offfice only one window to get pass.
Also not sufficiant staff for this section.For getting buspass, student has standing in que 7 AM to 3pm . Today nobody has time, Mostly for student who is future of our country. This is my personal request to creat new window . for buspass.
GAURANG OZA

I have booked a ticket by gsrtc official website as on date 19/05/2014 Journey date 19/05/2014 from gandhinagar to surat, but, at a journey time, sleeper coach bus cancelled due to some technical problem, and conductor told me, your e ticket was automatically cancelled, now you get new ticket and do journey in express bus, your e ticket money will be credited in short time in your account, but till this date money was not credited in my account so please checked it and do needful for this.

Thanks & regards,
Pratik Patel
Ticket booked date : 19/05/2014
Journey date : 19/05/2014
PNR NO G6667843
Amount : 237

Hello, I, Dhaivat Shah had booked a ticket from Surat to Ahmedabad central bus station on 1-6-2014 in AC luxury bus @ departing from surat @ 1.pm.. My PNR no is G6764295 and trip code is 1300SRTABDAC44 with OB reference no. GS1061453. My seat no. was 10.. Due to some reasons the bus was cancelled and Í had to buy another ticket of VOLVO bus departing @ 2.30 pm from surat.. I have not got any refund for that Cancelled bus...So kindly...

Dear all, i would inform u and complaint that as morbi bus no.7086 is departure from devgdh baria at 8:00am andt toady this bus is not stop to pick up passengers at old ice factory chowkdi and this is happen every time and every day and exept only this morbi bus every bus is stop bus to pick up passangers but only morbi bus not stop at old ice factory stand and also not stop some times at adiwasi chowkdi. we are up down every time face this problem and not managed our office time. me mr dhaval and my neighber mr dinesh is also face same problem... we have faith in gsrtc services but some this kind of experience of passengers make image down of gsrtc... request you please give solution for this matter .

Sir, I used to up down from ahmedabad to vadodara by express bus and the fare for that is Rs.114 and for that people give Rs.115 and more but the ticket vendor officer seating in the ticket selling counter does not refund Rs.1 saying no change or no chhuta. this happens both at vadodara and ahmedabad ticket offices.This is a complaint kindly do something for people hardworking earned money.

E regular bus ( Ahmedabad To Varna ( Via- Anand nagar, ujala, changodar, bavla, Dholka) )
E Regular bus

ahmedabad to varna night bus bahu j aniyamit thai gai che. jethi kari ne musafaro ne bahu taklif thay che. ek week ma 3 var
rout cancel karva ma aave che. Saturday night sunday savar ma sunday night ma and monday savar ma bus aavti nathi aathi service pass hova chata bhada bhari ne dholka aavu pade che aaje me comlain book ma complain kari che complain no 75172 che and bus na aava thi changodar thi varna java ma bahuj muskel thay che depo mathi vyajbi javabo malta nathi jethi aa bahu moti samsya ubhi thai che . to aap shree ne nambr vinnti che k aa problem no shotout lavo.


Regards
Rana hitesh
Mo [protected]

I have beeb ticket booking by gsrtc official website as on date 08/05/2014 Journey date 10/05/2014 destination from mundra to nadiad, but, at a journey time, sleeper coach bus cancelled due to some technical problem, and conductor told me, your e ticket was automatically canceld, now you get new ticket and do journey in express bus, your e ticket mony is credited in short time in your account, but till this date money was not credited in my account soplease checked it and needful for this thanks and regard Alpesh Prajapati Ticket boo:ked date : 08/05/2014 Journey date : 10/05/2014 PNR NO G6574318 Amount : 995 / - RS O

Hi, I am Bhupendrasinh jadeja from khambhalia my aunty booked sleeper bus ticket from bhuj to khambhali in rout of MANDVI-DWRKA sleeper bus but some problem GSRTC failed to provide the sleeper coach and conductor not refund difference amount of sleeper to setting he said that khambhalia depo manger will refund me the difference amount but khambhalia depo manger told me he is not respoceble for that & I have to go to bhuj depo for difference amount.

Dear Sir, 24 to 30 person are up down to borsad - vasad - vadodara, many people goes to school and college, and many people goes to job, but every day bus problem. And we are very tired for this problem. We complained to controlar depo this problem, but not understand our problem... So please understand our problem and please make a new express bus for borsad to vadodara at 7:30am.

Dear Sir,

I am from UttarPradesh and was on visit to somnath and diu. This was my first time in travelling through gsrtc bus. We two women was on board on 12 MAY 2014 from UNA to VERAVAL. We boarded bus around 8 AM mORNING AND We took ticket costing Rs 188. As we rushed this in hurry we forgot to take drinking water so i boarded out at Kodiyar bus stop to buy bottled drinking water meanwhile driver started the bus so i boarded again bus in hurry and i lost my ticket while catching again the bus. After that a ticket checker named ASHOK BHAI or full NAME A.K Kathiya came to check the ticket, I said i lost even bus conductor driver co passengers confirmed that we have taken the ticket. To make him sure i told him the ticket amount but he was to rude and abusive and adamant to see ticket and said we have to fill the fine. He was continouing harassing us and forcing us to go to veraval bus stop. Is this kind of behaviour is done by staff o[censored]rs from woman travellers of other state. We too want that GSRTC should earn revenue but not by harassing us like that fellow.
After this incident we have to think again while boarding on gsrtc bus and i wont recommend others to travel through GSRTC.
I hope you will take some actions against that person atleast teach him how to behave with women travellers.
We have filled fine of Rs 400 and i am enclosing fine recepit which we payed at VERAVAL Bus stop.

NameSumita
mail id:[protected]@gmail.com

Dear Sir, We would like to inform you that banyan tree (Vadlo) increase on main road of Dara - Saronda Road at Dara Falia, nearby resident of - Ramubhai Vitthalbhai Raut and Harichandra Jivan Raut at Dara Falia. Address ( Dara -Saronda Road, Station - Sanjan, Taluka - Umbergaon, Dist - Valsad, Gujarat 396135 ) Dara – Saronda road is the main route road of GSRTC buses. All GSRTC buses are using this road for going to Sanjan Raiway Station on daily basis.And also lot of other company private vehicles of Daman are using this route. Due to banyan tree increase on main road, it is very difficult for GSRTC bus, Truck, Big Tempo, Company Bus, Laxury buses are facing a difficulty for pass the road and overtake to other vehicle. All vehicle have to compulsory slow speed at this place. We here by humbly requesting you; kindly take necessary action at the earliest. Please find attached the photograph. Warm regards, Shailesh Raut

I booked my ticket today I.e. on 11th may in ahemadabad baroda volvo .seat no 6. My on line booking was done for bus at 2.45 pm whereas when I reached on nehrunagar bus stand the I showed her my pnr no. Nd booking details.after verifying, she asked me to sit in bus standing there then after bus started and she again checked and it was found that my ticket was for 2.45 bus whereas the bus I was made to sit was of 2 pm.Since bus was already started I asked her to that now I can not go out of bus and she should have checked the details before asking me to sit in the said bus.she refused and I also called ar nehrunagar and gita mandir st inquire who convinced with my request but said that they can not do anything. I had to pay again for travelling in 2 pm bus.while writing this I am in the same bus. I request to consider and refundymoney of ticket booked for 2.45 pm.I tried to call on call centre numbet I.e.[protected] but the number is not reachable
This is pain and I lost money .to book ticket online is facility given to customer or harrasment.looking for positive response and awaiting refund

I book ticket on 23/3/2014 for 26/3/2014 ankleshwar to ambaji but accidently i have to cancel ticket on 24/3/2014 now i can't get refund pnr number: g6280948 journey date: 26/03/2014 journey from: ankleshwer journey to: ambaji trip code: 2000srtamjslp15 departure time: 21:15 hrs. Class: sleeper pickup point: ankleshwar gidc platform no: service from: surat service to: ambaji no. Of seats: 2 seat no/s: 4, 5

Dear Sir, I am service person and daily travelling in State transport point bus from Ahme.(Viratnagar via naroda) to Gandhinagar in morning and Gandhinagar to Ahme.(Viratnagar via Naroda) in evening. My evening time for catch the bus at the time of 6.15 pm. and my bus pass is Ah. to Ch-0 Gandhinagar via Indra-bridge, so there was no other option for going to Ah.(Viratnagar) without point bus because my pass is only for Point bus and Saheri bus.Three buses likewise Viratnagar, Odhav and krisnanagar point buses pass away from Ch-0 Gandhinagar bus station with few passengers and does not stop at bus station and some diver made miss behaviour.I have about 10-11 passengers in them 5 from my office and they daily travelling in st point bus from above mention location.We have all of them service pass and we expand our extra money for going to Ahmedabad (viratnagar, odhav, Thakkarnagar, krishnanagar) daily about 60 Rs.per person in autorickshaw . So that we all of passengers kindly requested you, to take a strong necessary action against above mentioned buses and satisfied our daily travelling problems.

1. PNR Number : G6047808
2. Date of Booking: 12/02/2014
3. Journey Date : 14/02/2014
4. From Place : GANDHINAGAR
5. To Place : BARDOLI
6. Total Fare : Rs. 329
I have cancelled my above E-ticket on 13/02/2014 but till today refundable amount is not credited to my account.
So. i request to you please refund my amount in my account.