Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

Address: https://maps.app.goo.gl/SEqBXHUY1S3bj1Ep6

Bansari Hotel On Bagodara highway,
Near fedra is charging more than MRP
And serving worst food
There is facility for toilet only. Latrine is not available

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Address: દેવકરણના મુવાડા

જય ભારત સાથે જાણવાનું કે દહેગામ ડેપો માંથી 12:30 વાગે બારીયા બસ મુકેલ છે એ બારીયા બસના ડ્રાઇવર અને કંડકટર બંનેનું એવું કહેવું છે કે આ બસ બારીયા ની છે એટલે આ બસ બારીયા પાટિયા જશે દેવકરારણ ના મુવાડા વિદ્યાર્થીઓ ઉતારવા નહી જાય તમારે બારીયા પાટિયા ઉતરી જવું વિદ્યાર્થીઓ ત્યાંથી ચાલતા ચાલતા દેવકારણના મુવાડા ના અને પરા વિસ્તરના વિદ્યાર્થી હોય છે વિદ્યાર્થી કઈ બોલે તો એવું કે બીજી બસો આવે છે પસાર તો એમાં આવવાનું રાખો આ ઘટના જલ્દીથી નિરાકરણ આવે તેવી ડેપો મેનેજર સાહેબશ્રી વિનતી કરું છું

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Address: Gujarat godhra

Sir I travelling from godhra to vadodara after 15 travelling vejalpur bus hold 30 min for free breakfast candackter told it's 5 min hold but 30 it's very Pani full time bus is overloaded how can we stand very safocetion in bus please sir take some ligal action all pesanger are safring

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*GSRTC m-Ticket Crew*VADHVAN to AHMEDABAD NEHRUNAGARName:hemal dubalTripCode:0615MDVABDEXP51PNRNo:C[protected]DOJ:25/09/2022PickupPoint:DHANPUR...⇄ Pls carry ur photo ID during jrny. T&C apply.

I was travelling in this bus as it was delayed by 2 hour and driver was very rude to all the passengers pls take some strict action agains him
Driver age is about 40 years

+1 photos

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Sep 25, 2022

Updated by Hemal Dubal Worst conductor

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Address: Gujarat

Website: Gsrtc

Namoskar sir
Dehgam to Talod daily 4:30 pm a upadti bas tena time per upde che je Bas Gj18 z0835 Talod thi 5:30 time a upadavana samay karta let upde che je tena samay karta daily let upde che je thi Dehgam thi agad javanu hovathi biji Bas nikdi jae che to te na time to time upde te vu karvu
A complaint me pehla pan online kari hati to koe chenge thayo nathi
What's up complaint number par complaint kata avo reply ave che ke what's up ma karvi nae please solve my complaint 🙏🙏🙏🙏

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Sep 24, 2022

Updated by patelkumar Namoskar sir
Dehgam to Talod daily 4:30 pm a upadti bas tena time per upde che je Bas Gj18 z0835 Talod thi 5:30 time a nikad vana samay karta let upde che je tena samay karta daily let upde che je thi Dehgam thi agad javanu hovathi biji Bas nikdi jae che to te na time to time upde te vu karvu
A complaint me pehla pan online kari hati to koe chenge thayo nathi
What's up complaint number par complaint kata avo reply ave che ke what's up ma karvi nae please solve my complaint 🙏🙏🙏🙏

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Address: Prajapati Vas, Chorivad, ta. Idar dist. Sabarkantha

આજ રોજ તા. ૨૩/૦૯/૨૨ ને શુક્રવાર ના રોજ હું. ડો.રાહુલ શાહ ગુજરાત એસ. ટી. ડેપો બસ નંબર GJ 18 Z 5978 અંબાજી - દાહોદ બસ માં લીમડી દાહોદ મુસાફરી માટે વિજયનગર ત્રણ રસ્તા બસ ને દુર થી જોતા જ હાથ લાંબો કર્યો તેમજ બસ પાસે આવતા જોરથી બૂમો પાડી ઉભુ રહેવા કહ્યું પરંતુ બસ ઊભી રાખવામાં આવી નહીં. ત્યારબાદ મેં પ્રાઇવેટ ટ્રાન્સપોર્ટ મારફતે ઈડર બસ સ્ટેન્ડ પહોંચી બસ પકડી.
મે કન્ડક્ટર તેમજ ડ્રાઈવર ને વાત કરતા તેઓ એવું કહે છે કે ત્યાં હમારે ઉભુ રહેવાની ના છે તો પછી જે બસ બરોડા, સુરત જાય છે એ લોકો કેમ ઊભી રાખે છે. દાહોદ થી અંબાજી આવે છે ત્યારે આ બસ વિજયનગર ત્રણ રસ્તા ઊભી રહે છે. તો ત્યારે કેમ ઊભી રહે છે. આનો મને જવાબ આપશો જી.
અને ડેપો નું કહેવું છે. કે હાથ ઊંચો કરો અને બસમાં બેસો તો આનો શો મતલબ.
આશા છે કે આનો જવાબ દરેક મુસાફર ના હિત માં મળશે. તેમજ ડ્રાઈવર અને કન્ડક્ટર પર કાર્યવાહી કરવામાં આવે.

આપનો વિશ્વાસુ
ડો.રાહુલ શાહ

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Address: Bhayandar

Dear sir...,
Hum bus me musafari isliye karte hi ki hume apne station pe sahi salamat utare...par yahaki gujarat st me maine Bhiloda se kashimira musafari kiya...aur muje bataya gaya ki bus flayover se jayegi app kashimira se pahle utar lo ya fir borivali chalo...mene kaha niche se bus jaati hi. Unhone bataya ki raat ka samay hota to hum aap ko sahi javana utarte the ab to subah ho gai hi aap yaha hi utar jao..
Ye sab baate meri draivar se ho rahi thi...esme condactor kuch nahi bola...
Aakhir me muje draivar ne kashimira se 1/2 km. Dur utara...
Maine 11/09/2022 ko musafari kiya tha...aur aap ka costomer care call kabhi lagta hi nahi...bekar sarvice hi...

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Sep 19, 2022

Updated by Mayu2022 3rd class sarvice

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સવિનય જણાવાનું કે અમદાવાદ સંતરામપુર બસ જે સવારે 10.00 કલાકે અમદાવાદથી ઉપડે છે બધીજ બસ હલધરવાસ ચોકડી સ્ટોપ છે તો અમારા 10 પાસ ધારકો માટે આ બસ ને સ્ટોપ આપવા વિનંતી

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We have book a ticket of semi sleeper and bus was cancel and we were offered a express bus.
They have taken ticket althrough we have book online .
So pls refund our online ticket money

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Address: Muglisara

Totally rash driving near Gujarat gas circle and misbehavior of the driver I was with a baby in the car saved my car with inches away to impact too rash driving

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Address: Godhara manin depo

Gstrtc godhara don't clean depo and toilet in after 6 manth

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Sep 18, 2022

Updated by Dhaval Valvai Way not clean

Sep 18, 2022

Updated by Dhaval Valvai Karjan depo vadodara division driver conducter ne khoti rite heran karvama ave che bus ni condition kharab che jevi hoy evi bagadeli baso and machine apvama ave che Ane bus chalava majbur karvama ave che Ane Kai thay to Paisa vasul karvama ave che kharab condition ma pata skrept hoy che Ane Jo Kai pan thay to eni bharpai karvama ave che su aa yogy chhe khoti rite heran kare che and je loko ne fix nokari joia emne 500 rs Every manth apvana hoy che aa su yogya chhe

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I am traveling from rajkot to Ahmedabad in a gsrtc bus number GJ-18-Z-3164 Date:17/09/2022. The Behaviour of the Bus driver/conductor is very rude to me. I would like that the gsrtc should take some disciplinary actions against him.

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Address: Ahemdabad to rajkot

Website: PMO and GSRTC

Gurjar Nagari

Mangrol depo bus
Ambaji to mangrol

Ahmedabad to Rajkot highway 4:30 klak Thai chota pan ek holt nai kariyo and conductor ne puchhiyu to ke Hotel bix hoi tame Kyo tya na rokai ...evu lage to complain Kari dyo ...etle mangrol depo ma call kariyo mangrol depo vada ke complain Kari dyo tame Kyo em na ubhi re [protected] aa number ma call kariyo hto ...mangrol depo manager call na upadiyo [protected] aa depo manager no number

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Address: Rajkot

Respected sir/madam,
I have booked ticket from morbi old station to rajkot in bhuj gondal . I have paid for it online. My bus time was 17:55 . I have waited for almost one hour. There were no concerned person on enquiry desk to give us proper answer. After so much time of waiting I need to travel through another bus.

My question is if your bus will get late you need to inform us. I deed not have bus number for tracking the root.

If the bus will not travel from old morbi depo then why you have collected money from me.

I hereby wrote you to refund my money as soon as possible as you have taken it not in a proper way.

I once again give you the bus name. It was bhuj gondal. Kindly make inquiry at your end as I have received a news that, that bus was never arrive at bus stop then why you have given the option of selecting that bus online.

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Address: vapi

Nh 48 road very worst conditions august 2022.Public so many toll on road. But road service is not maintained during the rainy season.

Big trouble in travel any format.

Plz plz...🙏🙏🙏 repair (maintain) fast for public traveling.

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Yday i had come across Gsrtc GJ18Z 7039 (Gandhinagar-Vadodara-Gandhinagar) on Ahmedabad Baroda Express Way, Driver talking on his mobile while driving. When I told him not to use his mobile while driving, he ignored me and continued his driving. This is how u put passengers life in danger? Do you have any rules to stop this? What actions you take against the driver?

+2 photos

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Sep 16, 2022

Updated by Rubin Christy Yday i had come across Gsrtc GJ18Z 7039 (Gandhinagar-Vadodara-Gandhinagar) on Ahmedabad Baroda Express Way, Driver talking on his mobile while driving. When I told him not to use his mobile while driving, he ignored me and continued his driving. This is how u put passengers life in danger? Do you have any rules to stop this? What actions you take against the driver?

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Dear Team, i had booked ticket bhavnagar to surat on 14 August 2022 but transaction failed and money was debited. Its been a month and money is not return. OB reference no. GS22992291. amount was 494 rs. Please look into this.

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Address: Khambhat

Khambhat tu karole bas roj lat ava6a mangar sir na vat Kari topan ka karta nathe

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Ankit Jain

AttachmentsJun 1, 2022, 1:24 AM

to gsrtcoprs
Hi Team,

I have not received a refund of the cancelled ticket (attached). It has been more than 15 days of cancelling.
Please refund

PNR Number: G49815673 Journey Date: 17/05/2022
Journey From: UDAIPUR Journey To: SURAT CENTRAL BUS STAND
Trip Code: 1500NDRSRTSLP15 Departure Time: 16:20 Hrs.
Class: SLEEPER Pickup Point: UDAIPUR
No. of Seats: 1

Thanks & Regards
Ankit Jain
+91-[protected]

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Address: Navsari, Gujarat

Dear sir,
I booked ticket for my sister on the eve of Rakshabnadhan through GSRTC website, I booked two times ticket for the trip of Navsari to Dhandhuka on 09 th of August & 10 th August 2022, But unfortunately my payment was cut down and ticket was not confirmed, Than I booked ticket through physical mode on Navsari Depo. and also I booked ticket for my family group to came Dhandhuka to Navsari on 18 th August 2022 and same problem faced during this process. and I contacted Navsari Depo for claiming refund but they told that was transferers within 7 to 21 days, But after completion of 1 MONTH yet my refund was not giving by GSRTC.
So. Please do needful.

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Gujarat State Road Transport Corporation [GSRTC] Complaints & Reviews

File a complaint to Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [GSRTC] reviews & complaints page 26

Charging more than MRP

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Bariya bus driver devkaran na Muvada utarva nathi aavta...

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Over time hold on hotel

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Driver rude behaviour 123

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Time karta let ave che

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Gj 18 Z 5978 -

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Jaha rukna tha waha nahi roka

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Bus stop aapva babat

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Cancelling a sleeper bus and offering express bus

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Rash driving too rough

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Don't clean depo toilets

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I am complaining about the rude behaviour of the bus driver/conductor.

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Bus holt long Distance not holt

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Bus not arrived kindly give me refund

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Nh-48 road very worst

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Using mobile phone while driving on Expressway

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Transaction failed money debited

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Bas lat ani time

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Refund not received - Cancelled Ticket

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To take Back Refund of Online bus Ticket Failure transaction

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